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VALIDATED

CROSSCOUNTRY TOURS INC

Trust Score

Excellent Why this score?

Company CheckCROSSCOUNTRY TOURS INC · DOT 674668

DBA: CROSSCOUNTRY

3035 DIRECTORS ROW BLDG#A-1310, MEMPHIS, TN, 38131

DOT# 674668 MC# 314892 Memphis, Tennessee 29 years

CARRIER Legal name changed · Aug 19, 2026

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Power Units

Drivers

Crashes (24-Month)

$5,000,000

Insurance

Satisfactory

Safety Rating

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

4 events tracked · latest Sep 10, 2026 ↓ Show details ↓

Identity & ownership 2

Aug 19, 2026
Company legal name changed.
Aug 19, 2026
Mailing address changed in FMCSA records.

Safety & compliance 1

May 15, 2026
Roadside inspection, 2 out-of-service violations.

Insurance 1

Current
Active insurance on file ($5,000,000).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address3035 DIRECTORS ROW BLDG#A-1310, MEMPHIS, TN, 38131

Mailing Address4043 MARY LEE COVE, MEMPHIS, TN, 38116

Other Companies at This Address

Address3035 DIRECTORS ROW BLDG#A-1310, MEMPHIS, TN 38131

Others here

Distinct phones

Active

Company	DOT	Phone	Status
CROSSCOUNTRY TOURS INC this company	674668	Sign in	Active
NEW PHASE LOGISTICS INC	3969127	Sign in	Active
PHANTOM TRANSPORTATION INC	2221029	Sign in	Active
NEXT LEVEL TRANSPORTS INC	3890601	Sign in	Inactive

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC314892

CommonActive

ContractNot Active

BrokerNot Active

Operating29 years

Operation Classification

Authorized For Hire Passenger Carrier

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 23 · 1 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage588,714 miles

Mileage Year2024

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)1

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Last Review12/04/2023

Insurance

Amount$5,000,000

Type91X

VerifiedFMCSA · 07/10/2026

CompanyPRIME INSURANCE COMPANY

Policy #SC26031283

Last checked09/09/2026

Quick Facts

StatusActive

TypeCarrier

Fleet5 units

Drivers5

Mileage588,714 mi

Operating29 years

MCS-15003/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)1

Fatal0

Injury1

Tow-Away0

Safety RatingSatisfactory

Driver Inspections

Total1

Out of Service0

OOS Rate0.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total1

Out of Service0

OOS Rate0.0%

National Avg20.7%

Below National Average

Last FMCSA Review: 12/04/2023 | Rated: 11/21/2024

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

3 · 1 OOS -

2024

1 · 0 OOS ▼

2026

1 · 1 OOS ▲

Crashes

2023

0 crashes -

2024

1 crash ▲

2026

0 crashes ▼

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through May 2026, 1 inspections, 1 resulted in out-of-service (100% OOS rate).

Vehicle Out-of-Service 2 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (1)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
05/02/2024	BIRMINGHAM	AL	0	2	1	1	Clear	Dry	Daylight

Roadside Violations by Safety Category Last 24 months

5 roadside violations across 1 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 5 violations · 2 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (5)

Date	State	Level	Location	Violations	OOS	Vehicle Viol	Vehicle OOS	HazMat
05/15/2026	MO	Full (Level I)	PACIFIC MO	5	2	5	2	-	▲Detail
05/03/2024	MO	Full (Level I)	EUREKA MO	3	0	0	0	-	▲Detail
11/14/2023	US	Terminal (Level V)	MEMPHIS TN	0	0	0	0	-	▲Detail
11/14/2023	US	Terminal (Level V)	MEMPHIS TN	0	0	0	0	-	▲Detail
11/14/2023	US	Terminal (Level V)	MEMPHIS TN	1	1	0	1	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections1

Vehicle Maintenance 1 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Excess	AMERICAN GUARANTEE & LIABILITY INS. CO.	UMB5765243	$4,000,000	12/04/2008	09/30/2009	Cancelled
91X	BIPD/Primary	ZURICH AMERICAN INSURANCE COMPANY	CPO5765242	$1,000,000	12/04/2008	09/30/2009	Cancelled
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA143266	$5,000,000	11/07/2000	06/24/2001	Cancelled
91X	BIPD/Primary	ZURICH AMERICAN INSURANCE COMPANY	GLA5765242-02	$5,000,000	11/04/2010	01/29/2011	Cancelled
91X	BIPD/Primary	NATIONAL INDEMNITY COMPANY OF THE SOUTH	74APS099153	$5,000,000	10/26/2021	03/22/2022	Cancelled
91X	BIPD/Primary	LINCOLN GENERAL INSURANCE COMPANY	LPA103546-01	$5,000,000	10/26/2007	01/29/2008	Cancelled
91X	BIPD/Excess	AMERICAN GUARANTEE & LIABILITY INS. CO.	UMB5765243	$4,000,000	10/02/2008	12/04/2008	Cancelled
91X	BIPD/Primary	ZURICH AMERICAN INSURANCE COMPANY	CPO5765242	$1,000,000	10/02/2008	12/04/2008	Cancelled
91X	BIPD/Primary	ZURICH AMERICAN INSURANCE COMPANY	GLA5765242-01	$1,000,000	09/30/2009	01/29/2010	Cancelled
91X	BIPD/Excess	AMERICAN GUARANTEE & LIABILITY INS. CO.	UMB5765243-01	$4,000,000	09/30/2009	01/29/2010	Cancelled
91X	BIPD/Primary	NATIONAL INDEMNITY COMPANY OF THE SOUTH	74APS075582	$5,000,000	09/29/2017	12/12/2017	Cancelled
91X	BIPD/Primary	PRIME INSURANCE COMPANY	SC19021012	$5,000,000	09/10/2019	01/20/2020	Cancelled
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA143266	$5,000,000	09/02/2001	04/16/2002	Cancelled
91X	BIPD/Primary	NOVA CASUALTY COMPANY	NEC-CL-0010070-2	$5,000,000	08/25/2013	01/29/2014	Replaced
91X	BIPD/Primary	NATIONAL INDEMNITY COMPANY OF THE SOUTH	74APS099153	$5,000,000	08/07/2021	10/29/2021	Cancelled
91X	BIPD/Primary	NATIONAL INDEMNITY COMPANY OF THE SOUTH	74APS099153	$5,000,000	08/07/2021	10/26/2021	Replaced
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA147757	$5,000,000	06/25/2002	09/02/2002	Cancelled
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA143266	$5,000,000	06/24/2001	09/02/2001	Cancelled
91X	BIPD/Primary	PRIME INSURANCE COMPANY	SC19021012	$5,000,000	06/20/2019	09/10/2019	Cancelled
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA147757	$5,000,000	04/16/2002	06/25/2002	Cancelled
91X	BIPD/Primary	PRIME INSURANCE COMPANY	SC1704267	$5,000,000	04/04/2017	09/29/2017	Replaced
91X	BIPD/Primary	PRIME INSURANCE COMPANY	SC1704267	$5,000,000	04/04/2017	10/04/2017	Cancelled
91X	BIPD/Primary	PRIME INSURANCE COMPANY	SC1607791	$5,000,000	04/04/2017	04/04/2017	Replaced
91X	BIPD/Primary	PRIME INSURANCE COMPANY	SC1604169	$5,000,000	04/04/2016	04/04/2017	Replaced
91X	BIPD/Primary	NATIONAL INDEMNITY COMPANY OF THE SOUTH	74APS099153	$5,000,000	03/23/2021	08/07/2021	Cancelled
91X	BIPD/Primary	NATIONAL INDEMNITY COMPANY OF THE SOUTH	74APS104968	$5,000,000	03/22/2022	01/06/2023	Cancelled
91X	BIPD/Primary	PRIME INSURANCE COMPANY	SC25031096	$5,000,000	03/10/2025	06/02/2025	Cancelled
91X	BIPD/Primary	PRIME INSURANCE COMPANY	SC25031096	$5,000,000	03/10/2025	05/07/2025	Replaced
91X	BIPD/Primary	PRIME INSURANCE COMPANY	SC20021476	$5,000,000	02/14/2020	10/07/2020	Cancelled
91X	BIPD/Primary	PRIME INSURANCE COMPANY	SC19021012	$5,000,000	02/13/2019	06/20/2019	Cancelled
91X	BIPD/Primary	PRIME INSURANCE COMPANY	SC1502572	$5,000,000	02/12/2015	01/21/2016	Cancelled
91X	BIPD/Primary	WESTPORT INSURANCE CORPORATION	(SIU140002-1)	$5,000,000	02/09/2000	10/24/2000	Cancelled
91X	BIPD/Primary	WESTPORT INSURANCE CORPORATION	(SIU140002-0)	$5,000,000	02/09/1999	02/09/2000	Replaced
91X	BIPD/Primary	RELIANCE NATIONAL INDEMNITY COMPANY	NKA 2480 245	$5,000,000	02/09/1998	02/09/1999	Replaced
91X	BIPD/Primary	RELIANCE NATIONAL INDEMNITY COMPANY	NKA 2480 245	$5,000,000	02/03/1997	02/03/1997	Replaced
91X	BIPD/Primary	RELIANCE NATIONAL INDEMNITY COMPANY	NKA 2480 245	$5,000,000	02/03/1997	02/09/1998	Replaced
91X	BIPD/Primary	RELIANCE NATIONAL INDEMNITY COMPANY	NKA 2480 245	$5,000,000	02/03/1997	01/11/1998	Cancelled
91X	BIPD/Primary	RELIANCE NATIONAL INDEMNITY COMPANY	NKA 2480 245	$5,000,000	02/03/1997	02/03/1997	Replaced
91X	BIPD/Primary	NOVA CASUALTY COMPANY	NEC-CL-0010070-3	$5,000,000	01/29/2014	01/29/2015	Cancelled
91X	BIPD/Primary	NOVA CASUALTY COMPANY	NEC-CL-0010070-0	$5,000,000	01/29/2011	08/25/2013	Cancelled
91X	BIPD/Primary	ZURICH AMERICAN INSURANCE COMPANY	GLA5765242-02	$5,000,000	01/29/2010	11/04/2010	Cancelled
91X	BIPD/Excess	AMERICAN GUARANTEE & LIABILITY INS. CO.	UMB5765243	$4,000,000	01/29/2008	10/02/2008	Cancelled
91X	BIPD/Primary	ZURICH AMERICAN INSURANCE COMPANY	CPO5765242	$1,000,000	01/29/2008	10/02/2008	Cancelled
91X	BIPD/Primary	LINCOLN GENERAL INSURANCE COMPANY	LPA103546-01	$5,000,000	01/29/2007	10/26/2007	Cancelled
91X	BIPD/Primary	LINCOLN GENERAL INSURANCE COMPANY	LPA103546	$5,000,000	01/29/2006	01/29/2007	Cancelled
91X	BIPD/Primary	NATIONAL INTERSTATE INSURANCE COMPANY	CAE 0608724-00	$5,000,000	01/29/2005	03/02/2006	Cancelled
91X	BIPD/Primary	NATIONAL INTERSTATE INSURANCE COMPANY	CAE 0608724-00	$5,000,000	01/29/2005	01/29/2006	Replaced
91X	BIPD/Primary	PRIME INSURANCE COMPANY	SC19021012	$5,000,000	01/20/2020	02/13/2020	Cancelled
91X	BIPD/Primary	INCLINE CASUALTY COMPANY	5ST11173-01	$5,000,000	01/06/2024	01/06/2025	Cancelled
91X	BIPD/Primary	INCLINE CASUALTY COMPANY	5ST11173-00	$5,000,000	01/06/2023	01/06/2024	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC314892	COMMON	INVOLUNTARY REVOCATION	12/12/2022	DISCONTINUED REVOCATION	01/10/2023
MC314892	COMMON	INVOLUNTARY REVOCATION	12/11/2023	DISCONTINUED REVOCATION	01/08/2024
MC314892	COMMON	INVOLUNTARY REVOCATION	11/07/2008	DISCONTINUED REVOCATION	12/02/2008
MC314892	COMMON	INVOLUNTARY REVOCATION	10/08/2010	DISCONTINUED REVOCATION	10/20/2010
MC314892	COMMON	INVOLUNTARY REVOCATION	10/04/2021	DISCONTINUED REVOCATION	10/27/2021
MC314892	COMMON	INVOLUNTARY REVOCATION	10/01/2007	DISCONTINUED REVOCATION	10/15/2007
MC314892	COMMON	INVOLUNTARY REVOCATION	09/07/2017	DISCONTINUED REVOCATION	10/03/2017
MC314892	COMMON	INVOLUNTARY REVOCATION	09/03/2009	DISCONTINUED REVOCATION	09/30/2009
MC314892	COMMON	INVOLUNTARY REVOCATION	08/14/2019	DISCONTINUED REVOCATION	09/11/2019
MC314892	COMMON	INVOLUNTARY REVOCATION	07/29/2013	DISCONTINUED REVOCATION	07/30/2013
MC314892	MOTOR PASSENGER COMMON CARRIER	REINSTATED	07/16/2019	REVOKED	10/13/2020
MC314892	COMMON	INVOLUNTARY REVOCATION	07/12/2021	DISCONTINUED REVOCATION	08/12/2021
MC314892	MOTOR PASSENGER COMMON CARRIER	REINSTATED	05/25/2021	REVOKED	01/13/2025
MC314892	MOTOR PASSENGER COMMON CARRIER	REINSTATED	05/19/2025	-	-
MC314892	MOTOR PASSENGER COMMON CARRIER	REINSTATED	04/13/2016	REVOKED	12/18/2017
MC314892	MOTOR PASSENGER COMMON CARRIER	REINSTATED	04/06/2005	REVOKED	02/04/2015
MC314892	MOTOR PASSENGER COMMON CARRIER	REINSTATED	03/28/2019	REVOKED	06/26/2019
MC314892	MOTOR PASSENGER COMMON CARRIER	REINSTATED	02/25/2015	REVOKED	02/01/2016
MC314892	COMMON	INVOLUNTARY REVOCATION	02/23/2022	DISCONTINUED REVOCATION	03/10/2022
MC314892	MOTOR PASSENGER COMMON CARRIER	GRANTED	02/20/1997	REVOKED	11/19/2002
MC314892	COMMON	INVOLUNTARY REVOCATION	01/21/2020	DISCONTINUED REVOCATION	02/24/2020
MC314892	COMMON	INVOLUNTARY REVOCATION	01/04/2010	DISCONTINUED REVOCATION	02/04/2010
MC314892	COMMON	INVOLUNTARY REVOCATION	01/03/2011	DISCONTINUED REVOCATION	01/25/2011
MC314892	COMMON	INVOLUNTARY REVOCATION	01/02/2008	DISCONTINUED REVOCATION	02/01/2008
MC314892	COMMON	INVOLUNTARY REVOCATION	01/02/2007	DISCONTINUED REVOCATION	02/01/2007

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

97/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 97

Starts at 100−3 totalFinal 97

Crashes on record (rate-adjusted)−3

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

-3

Crashes on record (rate-adjusted)

Crash rate: 1 crash(es) across 5 vehicles (~0.2 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Where this company lands, risk scales

Crash history (rate-adjusted)−3 of 28

0 pts · low risk−28 pts · high risk

Crash rate: 1 crash(es) across 5 vehicles (~0.2 per vehicle); none fatal. Scaled to fleet size and fatal severity.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

CROSSCOUNTRY TOURS INC

Trust Score

Public record

Company Information

Contact Details

Other Companies at This Address

Operating Authorities

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (1)

Roadside Violations by Safety Category Last 24 months

Inspection Records (5)

Safety Performance Percentiles

Licensing & Insurance

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