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VALIDATED

DIRECT HOME DELIVERY SERVICE INC

Trust Score

Excellent Why this score?

Company CheckDIRECT HOME DELIVERY SERVICE INC · DOT 531039

DBA: DIRECT TRANSPORT

9470 MISSION BLVD, RIVERSIDE, CA, 92509

DOT# 531039 MC# 266283 Riverside, California 32 years

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$750,000

Insurance

Satisfactory

Safety Rating

127

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

6 events tracked · latest Jul 27, 2026 ↓ Show details ↓

Safety & compliance 5

Jul 7, 2026
Clean roadside inspection, no violations.
Jul 6, 2026
Clean roadside inspection, no violations.
Jun 23, 2026
Clean roadside inspection, no violations.
Jun 17, 2026
Roadside inspection, 1 violation (no OOS).
Dec 5, 2025
Crash reported (no fatalities).

Insurance 1

Current
Active insurance on file ($750,000).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address9470 MISSION BLVD, RIVERSIDE, CA, 92509

Mailing Address9470 MISSION BLVD, RIVERSIDE, CA, 92509

Other Companies at This Address

Address9470 MISSION BLVD, RIVERSIDE, CA 92509

Others here

Distinct phones

Active

Company	DOT	Phone	Status
DIRECT HOME DELIVERY SERVICE INC this company	531039	Sign in	Active
NAT TRANS INC	2208883	Sign in	Active

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC266283

CommonNot Active

ContractActive

BrokerNot Active

Operating32 years

All Docket Numbers

MC266283

Cargo Transported

General FreightMetal; Sheets, Coils, RollsBuilding MaterialsCommodities Dry BulkBeveragesPaper ProductsTires

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 1.05 · 14 insp with violations

Below cutoff

Hours-of-Service Compliance

measure .42 · 8 insp with violations

Below cutoff

Driver Fitness

measure .35 · 2 insp with violations

Below cutoff

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 1.44 · 16 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage4,000,000 miles

Mileage Year2025

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)1

Fatal0

Driver OOS2.7% avg 5.5%

Vehicle OOS9.4% avg 20.7%

SmartWay PartnerYes

Last Review11/09/2011

Insurance

Amount$750,000

Type91X

VerifiedFMCSA · 06/23/2026

CompanyHARTFORD FIRE INSURANCE COMPANY

Policy #53 UEN OH9031

Last checked07/26/2026

Quick Facts

StatusActive

TypeCarrier

Fleet87 units

Drivers95

Mileage4,000,000 mi

Operating32 years

MCS-15008/2025

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)1

Fatal0

Injury0

Tow-Away1

Safety RatingSatisfactory

Driver Inspections

Total74

Out of Service2

OOS Rate2.7%

National Avg5.5%

Below National Average

Vehicle Inspections

Total53

Out of Service5

OOS Rate9.4%

National Avg20.7%

Below National Average

Last FMCSA Review: 11/09/2011 | Rated: 04/13/2015

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

23 · 2 OOS -

2024

33 · 2 OOS =

2025

40 · 2 OOS =

2026

16 · 2 OOS =

Crashes

2023

0 crashes -

2024

1 crash ▲

2025

1 crash =

2026

0 crashes ▼

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Jul 2026, 68 inspections, 5 resulted in out-of-service (7.4% OOS rate).

Driver Out-of-Service 2 OOS

Vehicle Out-of-Service 4 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (2)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
12/05/2025	BUCKEYE	AZ	0	0	1	2	Clear	Dry	Dusk
02/23/2024	MORENO VALLEY	CA	0	1	1	2	Clear	Dry	Daylight

Roadside Violations by Safety Category Last 24 months

61 roadside violations across 68 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Unsafe Driving 27 violations · 3 OOS

Vehicle Maintenance 21 violations · 2 OOS

Hours-of-Service (HOS) Compliance 12 violations · 1 OOS

Driver Fitness 1 violation · 0 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (100)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
07/07/2026	CA	Full (Level I)	CA	0	0	0	0	0	0	-	▲Detail
07/06/2026	CA	Full (Level I)	CA	0	0	0	0	0	0	-	▲Detail
06/23/2026	CA	Walk-Around (Level II)	CA	0	0	0	0	0	0	-	▲Detail
06/17/2026	CA	Full (Level I)	CA	1	0	0	0	1	0	-	▲Detail
04/23/2026	CA	Full (Level I)	SAN ONOFRE IF	0	0	0	0	0	0	-	▲Detail
04/20/2026	AZ	Walk-Around (Level II)	YUMA AZ	1	0	0	0	1	0	-	▲Detail
04/20/2026	CA	Full (Level I)	GILROY IF	0	0	0	0	0	0	-	▲Detail
04/07/2026	AZ	Walk-Around (Level II)	YUMA AZ	2	2	1	1	1	1	-	▲Detail
04/06/2026	CA	Driver-Only (Level III)	CASTAIC IF	0	0	0	0	0	0	-	▲Detail
03/24/2026	CA	Full (Level I)	RAINBOW IF	1	1	0	0	1	1	-	▲Detail
03/10/2026	CA	Walk-Around (Level II)	CASTAIC IF	0	0	0	0	0	0	-	▲Detail
02/26/2026	CA	Full (Level I)	RAINBOW IF (NORTHBOUND)	1	0	0	0	1	0	-	▲Detail
02/26/2026	CA	Driver-Only (Level III)	RAINBOW IF	0	0	0	0	0	0	-	▲Detail
02/23/2026	CA	Driver-Only (Level III)	CASTAIC IF	0	0	0	0	0	0	-	▲Detail
01/08/2026	CA	Driver-Only (Level III)	SAN ONOFRE IF	0	0	0	0	0	0	-	▲Detail
01/06/2026	CA	Walk-Around (Level II)	CASTAIC IF	0	0	0	0	0	0	-	▲Detail
12/29/2025	CA	Full (Level I)	RAINBOW IF	0	0	0	0	0	0	-	▲Detail
12/26/2025	CA	Walk-Around (Level II)	SAN ONOFRE IF	1	0	0	0	1	0	-	▲Detail
12/26/2025	CA	Walk-Around (Level II)	RAINBOW IF	4	0	1	0	3	0	-	▲Detail
12/22/2025	CA	Full (Level I)	SIDEWINDER PLATFORM SCALE	0	0	0	0	0	0	-	▲Detail
12/17/2025	AZ	Walk-Around (Level II)	YUMA AZ	3	0	1	0	2	0	-	▲Detail
12/17/2025	CA	Full (Level I)	MT. PASS IF	3	0	1	0	2	0	-	▲Detail
12/16/2025	CA	Walk-Around (Level II)	CASTIAC	0	0	0	0	0	0	-	▲Detail
11/26/2025	CA	Full (Level I)	RAINBOW IF	1	0	0	0	1	0	-	▲Detail
11/24/2025	CA	Driver-Only (Level III)	PERALTA SCALES	2	0	0	0	2	0	-	▲Detail
11/06/2025	CA	Full (Level I)	DESERT HILLS IF	2	1	2	1	0	0	-	▲Detail
11/04/2025	CA	Full (Level I)	CASTAIC IF	0	0	0	0	0	0	-	▲Detail
10/30/2025	CA	Full (Level I)	CASTAIC IF	2	1	0	0	2	1	-	▲Detail
10/28/2025	CA	Walk-Around (Level II)	SPERRY AT H ST	2	0	1	0	1	0	-	▲Detail
10/27/2025	CA	Full (Level I)	DESERT HILLS IF	1	0	0	0	1	0	-	▲Detail
10/27/2025	CA	Full (Level I)	CASTIAC	1	0	1	0	0	0	-	▲Detail
10/23/2025	CA	Driver-Only (Level III)	POMONA	1	0	1	0	0	0	-	▲Detail
10/22/2025	CA	Walk-Around (Level II)	CASTAIC IF	0	0	0	0	0	0	-	▲Detail
10/21/2025	CA	Walk-Around (Level II)	AVENUE S AT SWAN DRIVE	0	0	0	0	0	0	-	▲Detail
10/13/2025	CA	Driver-Only (Level III)	ROSEMEAD	1	0	1	0	0	0	-	▲Detail
09/11/2025	US	Walk-Around (Level II)	WINTERHAVEN CA	3	0	0	0	0	0	-	▲Detail
08/27/2025	CA	Walk-Around (Level II)	SAN ONOFRE IF	0	0	0	0	0	0	-	▲Detail
08/26/2025	CA	Walk-Around (Level II)	SAN ONOFRE IF	0	0	0	0	0	0	-	▲Detail
08/14/2025	CA	Driver-Only (Level III)	E/B SR-91 W/OF PERALTA SCALES	1	0	1	0	0	0	-	▲Detail
08/06/2025	CA	Walk-Around (Level II)	SAN ONOFRE IF	0	0	0	0	0	0	-	▲Detail
07/30/2025	CA	Driver-Only (Level III)	GILROY INSPECTION FACILITY	0	0	0	0	0	0	-	▲Detail
07/01/2025	CA	Walk-Around (Level II)	I-10 W/OF SR-78	1	0	1	0	0	0	-	▲Detail
06/09/2025	CA	Walk-Around (Level II)	CASTAIC IF	0	0	0	0	0	0	-	▲Detail
06/02/2025	CA	Walk-Around (Level II)	SR-46 E/O SR-33	4	0	2	0	2	0	-	▲Detail
05/29/2025	CA	Driver-Only (Level III)	SR-60 WB AT VINEYARD	1	0	1	0	0	0	-	▲Detail
04/09/2025	CA	Full (Level I)	MT. PASS IF	2	0	2	0	0	0	-	▲Detail
04/02/2025	CA	Full (Level I)	MOUNTAIN PASS CVEF	0	0	0	0	0	0	-	▲Detail
03/14/2025	CA	Full (Level I)	SAN ONOFRE IF	1	0	0	0	1	0	-	▲Detail
02/27/2025	CA	Driver-Only (Level III)	I-15 NB SO LAWRENCE WELK DR	1	0	1	0	0	0	-	▲Detail
02/25/2025	CA	Full (Level I)	SIDEWINDER PLATFORM SCALE	0	0	0	0	0	0	-	▲Detail
02/17/2025	CA	Walk-Around (Level II)	S/CNTRY VILLAGE @ PHILADELPHIA	4	0	1	0	3	0	-	▲Detail
01/27/2025	CA	Full (Level I)	SIDEWINDER PLATFORM SCALE	0	0	0	0	0	0	-	▲Detail
01/22/2025	CA	Driver-Only (Level III)	SR-60 W/B WOF PYRITE AVE.	1	0	1	0	0	0	-	▲Detail
01/17/2025	CA	Walk-Around (Level II)	GRAPEVINE IF	0	0	0	0	0	0	-	▲Detail
01/16/2025	CA	Driver-Only (Level III)	CONEJO IF	0	0	0	0	0	0	-	▲Detail
01/13/2025	CA	Full (Level I)	RAINBOW IF	1	0	1	0	0	0	-	▲Detail
12/27/2024	CA	Walk-Around (Level II)	I-8 E/B AT AG STATION	1	0	1	0	0	0	-	▲Detail
12/09/2024	NV	Walk-Around (Level II)	SLOAN CHECKSITE	0	0	0	0	0	0	-	▲Detail
11/25/2024	CA	Driver-Only (Level III)	I-80 AT APPLEGATE	1	0	1	0	0	0	-	▲Detail
11/19/2024	NV	Driver-Only (Level III)	SLOAN CHECKSITE	0	0	0	0	0	0	-	▲Detail
10/30/2024	CA	Full (Level I)	RANCHO CUCAMONGA	1	0	0	0	1	0	-	▲Detail
10/15/2024	CA	Full (Level I)	RAINBOW IF	0	0	0	0	0	0	-	▲Detail
10/15/2024	CA	Full (Level I)	SIDEWINDER PLATFORM SCALE	1	0	0	0	1	0	-	▲Detail
10/03/2024	CA	Driver-Only (Level III)	MONTEREY AREA	4	0	3	0	1	0	-	▲Detail
09/12/2024	AZ	Walk-Around (Level II)	SALOME AZ	3	1	0	0	0	1	-	▲Detail
09/06/2024	CA	Full (Level I)	MT. PASS IF	0	0	0	0	0	0	-	▲Detail
08/08/2024	CA	Driver-Only (Level III)	MT PASS JPOE	0	0	0	0	0	0	-	▲Detail
08/05/2024	CA	Full (Level I)	RAINBOW IF	0	0	0	0	0	0	-	▲Detail
07/26/2024	CA	Full (Level I)	SAN ONOFRE IF	0	0	0	0	0	0	-	▲Detail
07/24/2024	CA	Walk-Around (Level II)	CAJON SCALES	1	0	0	0	1	0	-	▲Detail
07/24/2024	CA	Full (Level I)	RANCHO CUCAMONGA	1	0	0	0	1	0	-	▲Detail
07/23/2024	CA	Driver-Only (Level III)	SR-91 E/B PERALTA SCALES	0	0	0	0	0	0	-	▲Detail
07/19/2024	CA	Driver-Only (Level III)	TULARE AREA	1	0	1	0	0	0	-	▲Detail
06/24/2024	CA	Driver-Only (Level III)	RIVERSIDE AREA	3	0	3	0	0	0	-	▲Detail
06/07/2024	CA	Walk-Around (Level II)	SAN ONOFRE IF	1	0	0	0	1	0	-	▲Detail
05/04/2024	CA	Full (Level I)	DESERT HILLS IF	1	1	0	0	1	1	-	▲Detail
04/29/2024	CA	Driver-Only (Level III)	RIVERSIDE AREA	1	0	0	0	1	0	-	▲Detail
04/29/2024	CA	Full (Level I)	DESERT HILLS IF	0	0	0	0	0	0	-	▲Detail
04/24/2024	NV	Driver-Only (Level III)	SLOAN CHECKSITE	0	0	0	0	0	0	-	▲Detail
04/16/2024	CA	Full (Level I)	PERALTA SCALES W/B	0	0	0	0	0	0	-	▲Detail
04/03/2024	CA	Full (Level I)	CONEJO CVEF	0	0	0	0	0	0	-	▲Detail
03/17/2024	CA	Full (Level I)	COTTONWOOD IF	0	0	0	0	0	0	-	▲Detail
02/23/2024	CA	Walk-Around (Level II)	DESERT HILLS IF	1	0	1	0	0	0	-	▲Detail
02/08/2024	CA	Driver-Only (Level III)	RAINBOW IF	1	0	0	0	1	0	-	▲Detail
02/06/2024	CA	Walk-Around (Level II)	DESERT HILLS IF	0	0	0	0	0	0	-	▲Detail
01/26/2024	CA	Full (Level I)	RAINBOW IF	2	0	0	0	2	0	-	▲Detail
01/20/2024	CA	Driver-Only (Level III)	DESERT HILLS IF	1	0	1	0	0	0	-	▲Detail
01/11/2024	CA	Driver-Only (Level III)	INDUSTRY	0	0	0	0	0	0	-	▲Detail
01/11/2024	CA	Driver-Only (Level III)	E/B PERALTA SCALES	0	0	0	0	0	0	-	▲Detail
12/26/2023	CA	Full (Level I)	MOUNTAIN PASS	0	0	0	0	0	0	-	▲Detail
12/21/2023	CA	Full (Level I)	DESERT HILLS IF	0	0	0	0	0	0	-	▲Detail
12/16/2023	CA	Full (Level I)	DESERT HILLS IF	3	0	1	0	2	0	-	▲Detail
12/04/2023	CA	Full (Level I)	DESERT HILLS IF	1	0	0	0	1	0	-	▲Detail
12/01/2023	CA	Driver-Only (Level III)	RIVERSIDE AREA	1	0	1	0	0	0	-	▲Detail
11/28/2023	CA	Driver-Only (Level III)	N/B SR-23 S/OF TIERRA REJADA	1	0	1	0	0	0	-	▲Detail
11/15/2023	CA	Walk-Around (Level II)	DESERT HILLS IF	1	0	0	0	1	0	-	▲Detail
10/26/2023	CA	Driver-Only (Level III)	RAINBOW C.V.E.F. S/B	1	0	0	0	1	0	-	▲Detail
10/23/2023	CA	Full (Level I)	FONTANA	1	0	0	0	1	0	-	▲Detail
10/19/2023	CA	Full (Level I)	SR-241 S/B AT WINDYRIDGE	2	1	0	0	2	1	-	▲Detail
10/13/2023	AZ	Driver-Only (Level III)	YUMA PORT OF ENTRY	1	0	1	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections71

Unsafe Driving 14 viols

HOS Compliance 8 viols

Driver Fitness 2 viols

Vehicle Maintenance 16 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	CONDOR INSURANCE COMPANY	C 1717 055 20	$750,000	12/19/1997	02/21/1998	Cancelled
91X	BIPD/Primary	CONDOR INSURANCE COMPANY	C 1717 055 20	$750,000	12/19/1997	02/18/1998	Replaced
91X	BIPD/Primary	FARWEST INSURANCE COMPANY(FAR WEST)	CTP0000768	$750,000	12/17/2000	03/14/2001	Cancelled
91X	BIPD/Primary	PLAZA INSURANCE COMPANY	10ATMTR1500646-00	$750,000	12/01/2011	10/14/2012	Cancelled
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	MCP53298A	$1,000,000	10/14/2019	02/10/2020	Name Changed
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	MCP53298A	$1,000,000	10/14/2019	01/02/2020	Replaced
91X	BIPD/Primary	PROTECTIVE INSURANCE CO.	MF000201	$750,000	10/14/2018	10/14/2019	Replaced
91X	BIPD/Primary	NATIONWIDE MUTUAL INSURANCE COMP	ACP BA 3006874469	$1,000,000	10/14/2014	11/13/2018	Cancelled
91X	BIPD/Primary	NATIONWIDE MUTUAL INSURANCE COMP	ACP BA 3006874469	$1,000,000	10/14/2014	10/14/2018	Replaced
91X	BIPD/Primary	DEPOSITORS INSURANCE COMPANY	ACP BAPD 7805763412	$1,000,000	10/14/2012	10/14/2014	Replaced
91X	BIPD/Primary	TOWER INSURANCE COMPANY OF NEW YORK	54ATMTR-000001-CA01	$750,000	10/14/2009	11/12/2009	Cancelled
91X	BIPD/Primary	TOWER INSURANCE COMPANY OF NEW YORK	54ATMTR-000002-CA01	$750,000	10/09/2009	10/14/2009	Replaced
91X	BIPD/Primary	TOWER INSURANCE COMPANY OF NEW YORK	54ATMTR-000002-CA01	$750,000	10/09/2009	11/08/2009	Cancelled
91X	BIPD/Primary	CONDOR INSURANCE COMPANY	C 17 17 055 20	$750,000	09/18/1997	06/18/1997	Replaced
91X	BIPD/Primary	CONDOR INSURANCE COMPANY	CTP0000768	$750,000	08/01/1999	02/11/2000	Replaced
91X	BIPD/Primary	CONDOR INSURANCE COMPANY	CTP0000768	$750,000	08/01/1999	02/12/2000	Cancelled
34	CARGO	TRAVELERS PROPERTY CASUALTY CO. OF AMERICA	QT-660-4A496190-TIL-11	$0	07/25/2011	08/24/2011	Cancelled
91X	BIPD/Primary	CONDOR INSURANCE COMPANY	CTP0000768	$750,000	06/21/2000	12/17/2000	Cancelled
91X	BIPD/Primary	CONDOR INSURANCE COMPANY	C171705520	$750,000	06/18/1997	12/19/1997	Replaced
91X	BIPD/Primary	CONDOR INSURANCE COMPANY	CTP0000768	$750,000	05/21/2000	06/21/2000	Replaced
91X	BIPD/Primary	CONDOR INSURANCE COMPANY	CTP0000768	$750,000	05/21/2000	07/13/2000	Cancelled
91X	BIPD/Primary	CONDOR INSURANCE COMPANY	C171705520	$750,000	05/01/1997	07/18/1997	Cancelled
91X	BIPD/Primary	CONDOR INSURANCE COMPANY	C171705520	$750,000	04/18/1998	08/01/1999	Replaced
91X	BIPD/Primary	FARWEST INSURANCE COMPANY(FAR WEST)	CTP0000768	$750,000	03/14/2001	06/30/2001	Cancelled
91X	BIPD/Primary	CONDOR INSURANCE COMPANY	C171705520	$750,000	02/18/1998	04/18/1998	Replaced
91X	BIPD/Primary	CONDOR INSURANCE COMPANY	CTP0000768	$750,000	02/11/2000	05/21/2000	Replaced
91X	BIPD/Primary	CONDOR INSURANCE COMPANY	CTP0000768	$750,000	02/11/2000	05/24/2000	Cancelled
91X	BIPD/Primary	CONDOR INSURANCE COMPANY	GBP 1705520	$1,000,000	01/28/1994	11/05/2000	Cancelled
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	MCP53298A	$1,000,000	01/02/2020	03/31/2022	Replaced

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC266283	MOTOR PROPERTY CONTRACT CARRIER	REINSTATED	10/31/2012	-	-
MC266283	MOTOR PROPERTY CONTRACT CARRIER	GRANTED	09/22/1993	REVOKED	12/27/2000
MC266283	CONTRACT	INVOLUNTARY REVOCATION	01/27/1994	DISCONTINUED REVOCATION	02/28/1994
MC266283	MOTOR PROPERTY CONTRACT CARRIER	REINSTATED	01/18/2012	REVOKED	10/22/2012
MC266283	CONTRACT	INVOLUNTARY REVOCATION	01/07/2020	DISCONTINUED REVOCATION	01/03/2020

No revocation records.

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See the full history

Trust Score over time and the complete authority and insurance timeline, not just today.

100/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown

100, no deductions

Clean record, the bar stays full at 100.

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

Clean record, no deductions. This carrier starts and stays at 100.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

DIRECT HOME DELIVERY SERVICE INC

Trust Score

Public record

Company Information

Contact Details

Other Companies at This Address

Operating Authorities

All Docket Numbers

Cargo Transported

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (2)

Roadside Violations by Safety Category Last 24 months

Inspection Records (100)

Safety Performance Percentiles

Licensing & Insurance

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