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BBB AUTO INC

Trust Score

Excellent Why this score?

Company CheckBBB AUTO INC · DOT 3968645

266 WALNUT ST, AGAWAM, MA, 01001

DOT# 3968645 MC# 1482343 Agawam, Massachusetts 3 years

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$1,000,000

Insurance

Not Rated

Safety Rating

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

7 events tracked · latest Jun 25, 2026 ↓ Show details ↓

Safety & compliance 5

Jun 25, 2026
Clean roadside inspection, no violations.
Jun 17, 2026
Roadside inspection, 2 violations (no OOS).
Jun 17, 2026
Roadside inspection, 2 violations (no OOS).
Apr 24, 2026
Roadside inspection, 1 violation (no OOS).
Feb 22, 2026
Crash reported (no fatalities).

Insurance 2

Sep 26, 2025
Insurance policy cancelled (PILGRIM INSURANCE COMPANY).
Aug 27, 2025
Insurance policy cancelled (PILGRIM INSURANCE COMPANY).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address266 WALNUT ST, AGAWAM, MA, 01001

Mailing Address266 WALNUT ST, AGAWAM, MA, 01001-1420

Other Companies at This Address

Address266 WALNUT ST, AGAWAM, MA 01001

Others here

Distinct phones

Active

Company	DOT	Phone	Status
BBB AUTO INC this company	3968645	Sign in shared ×3	Active
FREIGHT PORT INC	2240111	Sign in	Active
FREIGHT PORT INC	1369838	Sign in shared ×3	Inactive
SUV TRANSPORT LLC	2325173	Sign in shared ×3	Inactive

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC1482343

CommonActive

ContractNot Active

BrokerNot Active

Operating3 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 8.64 · 4 insp with violations

Below cutoff

Hours-of-Service Compliance

measure .07 · 1 insp with violations

Below cutoff

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 6.27 · 8 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage330,000 miles

Mileage Year2024

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Equipment

No equipment breakdown on file with FMCSA.

HazMatYes

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)1

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS46.2% avg 20.7%

SmartWay PartnerNo

Insurance

Amount$1,000,000

Type91X

Effective12/31/2025

CompanyPILGRIM INSURANCE COMPANY

Policy #CSC00001015695

Last checked07/30/2026

Quick Facts

StatusActive

TypeCarrier

Fleet6 units

Drivers6

Mileage330,000 mi

Operating3 years

MCS-15008/2025

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)1

Fatal0

Injury0

Tow-Away1

Driver Inspections

Total27

Out of Service0

OOS Rate0.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total13

Out of Service6

OOS Rate46.2%

National Avg20.7%

Above National Average

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

4 · 0 OOS -

2024

18 · 3 OOS ▲

2025

13 · 3 OOS =

2026

6 · 1 OOS ▼

Crashes

2023

0 crashes -

2024

0 crashes =

2025

0 crashes =

2026

1 crash ▲

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Jun 2026, 26 inspections, 6 resulted in out-of-service (23.1% OOS rate).

Vehicle Out-of-Service 6 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (1)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
02/22/2026	NEW HAVEN	CT	0	0	1	2	Severe Crosswinds	Wet	Daylight

Roadside Violations by Safety Category Last 24 months

32 roadside violations across 26 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 20 violations · 5 OOS

Unsafe Driving 11 violations · 0 OOS

Hours-of-Service (HOS) Compliance 1 violation · 0 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (41)

Date	State	Level	Location	Violations	OOS	Driver Viol	Vehicle Viol	Vehicle OOS	HazMat
06/25/2026	VA	Driver-Only (Level III)	STEPHENS CITY VA	0	0	0	0	0	-	▲Detail
06/17/2026	MA	Driver-Only (Level III)	MA	2	0	2	0	0	-	▲Detail
06/17/2026	FL	Driver-Only (Level III)	SEFFNER FL	2	0	2	0	0	-	▲Detail
04/24/2026	CA	Driver-Only (Level III)	I-5 SB SOF ROXFORD TRUCK RTE	1	0	1	0	0	-	▲Detail
04/04/2026	AL	Walk-Around (Level II)	SYLACAUGA AL	3	0	0	3	0	-	▲Detail
03/26/2026	MD	Walk-Around (Level II)	PERRYVILLE MD	3	1	0	3	1	-	▲Detail
12/08/2025	NM	Driver-Only (Level III)	SAN JON PORT OF ENTRY	0	0	0	0	0	-	▲Detail
09/15/2025	NM	Walk-Around (Level II)	SAN JON PORT OF ENTRY	0	0	0	0	0	-	▲Detail
06/18/2025	ME	Driver-Only (Level III)	NB SCALES	0	0	0	0	0	-	▲Detail
05/29/2025	NM	Walk-Around (Level II)	LORDSBURG PORT OF ENTRY	1	1	0	1	1	-	▲Detail
05/23/2025	MA	Driver-Only (Level III)	H-CHICOPEE	1	0	0	1	0	-	▲Detail
05/21/2025	NJ	Walk-Around (Level II)	CARNEYS POINT SCALE	4	0	0	4	0	-	▲Detail
03/18/2025	TN	Full (Level I)	INTERSTATE 40	1	1	0	1	1	-	▲Detail
02/26/2025	TN	Driver-Only (Level III)	I40 W	1	0	1	0	0	-	▲Detail
02/26/2025	AR	Driver-Only (Level III)	HOPE AR	1	0	0	0	0	-	▲Detail
01/23/2025	CA	Full (Level I)	CORDELIA IF	3	1	0	3	1	-	▲Detail
01/23/2025	CA	Full (Level I)	CORDELIA IF	0	0	0	0	0	-	▲Detail
01/02/2025	CA	Driver-Only (Level III)	CARSON	2	0	2	0	0	-	▲Detail
01/02/2025	MS	Walk-Around (Level II)	TISHOMINGO COUNTY	0	0	0	0	0	-	▲Detail
12/28/2024	NM	Driver-Only (Level III)	GALLUP PORT OF ENTRY	0	0	0	0	0	-	▲Detail
12/20/2024	NM	Driver-Only (Level III)	GALLUP PORT OF ENTRY	0	0	0	0	0	-	▲Detail
11/13/2024	NY	Walk-Around (Level II)	DUNKIRK NY	5	1	1	4	1	-	▲Detail
09/12/2024	NV	Driver-Only (Level III)	GARSON CHECK SITE	0	0	0	0	0	-	▲Detail
09/11/2024	GA	Driver-Only (Level III)	DARIEN GA	0	0	0	0	0	-	▲Detail
08/23/2024	DE	Driver-Only (Level III)	MIDDLETOWN DE	0	0	0	0	0	-	▲Detail
08/17/2024	OK	Full (Level I)	BECKHAM POE	2	1	0	2	1	-	▲Detail
07/16/2024	CA	Walk-Around (Level II)	SIDEWINDER PLATFORM SCALE	0	0	0	0	0	-	▲Detail
07/11/2024	OH	Driver-Only (Level III)	ROADSIDE	0	0	0	0	0	-	▲Detail
07/05/2024	NM	Walk-Around (Level II)	GALLUP PORT OF ENTRY	0	0	0	0	0	-	▲Detail
06/22/2024	VT	Driver-Only (Level III)	PUTNEY SB WEIGH STATION	0	0	0	0	0	-	▲Detail
05/28/2024	NE	Walk-Around (Level II)	ON I- 80, 1906 FEET WEST OF MI	4	1	0	0	1	-	▲Detail
04/28/2024	AR	Driver-Only (Level III)	VAN BUREN AR	0	0	0	0	0	-	▲Detail
03/22/2024	PA	Driver-Only (Level III)	ON I78 W AT EXIT 40	2	0	0	2	0	-	▲Detail
03/14/2024	SC	Driver-Only (Level III)	I-85 NB ANDERSON COUNTY	1	0	1	0	0	-	▲Detail
02/24/2024	AR	Walk-Around (Level II)	CRAWFORD COUNTY(ALMA EAST STN)	1	0	1	0	0	-	▲Detail
02/12/2024	PA	Driver-Only (Level III)	I78 WB MM 76 WILLIAMS TWP - I7	3	0	2	1	0	-	▲Detail
01/23/2024	ME	Walk-Around (Level II)	PITTSFIELD - SCALES NB	0	0	0	0	0	-	▲Detail
11/29/2023	MT	Driver-Only (Level III)	BILLINGS MT	2	0	0	0	0	-	▲Detail
10/30/2023	AL	Driver-Only (Level III)	ROADSIDE	1	0	1	0	0	-	▲Detail
10/25/2023	NC	Driver-Only (Level III)	ASHEVILLE WEIGH STATION, I-40,	1	0	0	1	0	-	▲Detail
10/18/2023	NM	Walk-Around (Level II)	GALLUP PORT OF ENTRY	0	0	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections28

Unsafe Driving 4 viols

HOS Compliance 1 viols

Vehicle Maintenance 8 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	PROGRESSIVE CASUALTY INSURANCE COMPANY	CA964462626	$1,000,000	12/23/2022	12/21/2024	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001015695	$1,000,000	12/21/2024	08/27/2025	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001015695	$1,000,000	12/21/2024	09/26/2025	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC1482343	MOTOR PROPERTY COMMON CARRIER	GRANTED	12/30/2022	-	-

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

89/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 89

Starts at 100−11 totalFinal 89

Vehicle out-of-service rate above national average−5

Moderate operating history (3-5 years)−3

Crashes on record (rate-adjusted)−3

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-5

Vehicle out-of-service rate above national average

Vehicle OOS 46.1538% vs national avg 20.72%.

-3

Moderate operating history (3-5 years)

Authority granted about 3 years ago.

-3

Crashes on record (rate-adjusted)

Crash rate: 1 crash(es) across 6 vehicles (~0.17 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Where this company lands, risk scales

Crash history (rate-adjusted)−3 of 28

0 pts · low risk−28 pts · high risk

Crash rate: 1 crash(es) across 6 vehicles (~0.17 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Vehicle out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Vehicle OOS 46.1538% vs national avg 20.72%.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

BBB AUTO INC

Trust Score

Public record

Company Information

Contact Details

Other Companies at This Address

Operating Authorities

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Equipment

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (1)

Roadside Violations by Safety Category Last 24 months

Inspection Records (41)

Safety Performance Percentiles

Licensing & Insurance

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