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VALIDATED

DISPATCH CENTER INC

Trust Score

Excellent Why this score?

Company CheckDISPATCH CENTER INC · DOT 3825485

250 MONROE AVE NW STE 400, GRAND RAPIDS, MI, 49503

DOT# 3825485 MC# 1385791 Grand Rapids, Michigan 4 years

CARRIER & BROKER

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Power Units

Drivers

Crashes (24-Month)

None on file

Insurance

Not Rated

Safety Rating

Inspections

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Deep records on this carrier, only on LoadWrap

Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

1 events tracked · latest Sep 16, 2026 ↓ Show details ↓

Insurance 1

Current
No active insurance on file.

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address250 MONROE AVE NW STE 400, GRAND RAPIDS, MI, 49503

Mailing Address250 MONROE AVE NW STE 400, GRAND RAPIDS, MI, 49503

Broker Surety Bond FMCSA BMC-84/85

Brokers must keep a $75,000 surety bond or trust fund on file with FMCSA. If it lapses, FMCSA revokes the broker’s authority, so an active bond is the key thing a carrier should verify before hauling for a broker.

Bond StatusNot on file

On File (FMCSA)None on file

VerifiedFMCSA · 07/09/2026

Required$75,000 (FMCSA min)

Last checked09/16/2026

TypeSurety Bond (BMC-84)

Surety / TrusteeCOLONIAL SURETY COMPANY

Contact☎ (800) 221-3662
🌐 colonialsurety.com

Bond cancelled Oct 27, 2022 by COLONIAL SURETY COMPANY. This company's broker authority is not currently active. FMCSA requires every broker to keep a $75,000 bond on file; after a cancellation, operating authority is typically revoked within weeks. Confirm current status in FMCSA's official records before booking.

Bond history

COLONIAL SURETY COMPANYFeb 2022 to Oct 2022 · CANCELLED

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Other Companies at This Address

Address250 MONROE AVE NW STE 400, GRAND RAPIDS, MI 49503

Others here

Distinct phones

Active

Company	DOT	Phone	Status
DISPATCH CENTER INC this company	3825485	Sign in	Active
LEGENDA LLC	3491777	Sign in	Active
ADVANCED MOVING LLC	2936964	Sign in	Inactive
BRENSON MILLS LLC	3996149	Sign in	Inactive
CRITICAL BULL LOGISTICS LLC	3987302	Sign in	Inactive
M2L TRANSPORTATION LLC	2173343	Sign in	Inactive
TALI GROUP	3257137	Sign in	Inactive
TBET TRANSPORT	3493265	Sign in	Inactive

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC1385791

CommonNot Active

ContractNot Active

BrokerInactive

Operating4 years

Operation Classification

Authorized For Hire

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Insurance

AmountNone on file

VerifiedFMCSA · 07/09/2026

Last checked09/16/2026

Quick Facts

StatusActive

TypeCarrier & Broker

Fleet1 units

Drivers1

Operating4 years

MCS-15002/2022

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Driver Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg5.5%

Vehicle Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg20.7%

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
84	SURETY	COLONIAL SURETY COMPANY	105111	$0	02/21/2022	10/27/2022	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC1385791	PROPERTY BROKER	GRANTED	03/31/2022	REVOKED	11/02/2022

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

87/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 87

−10

Starts at 100−13 totalFinal 87

MCS-150 update overdue−10

Moderate operating history (3-5 years)−3

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Active for-hire authority on file, FMCSA requires insurance to keep it active.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-10

MCS-150 update overdue

The required biennial MCS-150 update has not been filed on time (score factor, not a verification failure).

-3

Moderate operating history (3-5 years)

Authority granted about 4 years ago.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

DISPATCH CENTER INC

Trust Score

Public record

Company Information

Contact Details

Broker Surety Bond FMCSA BMC-84/85

Other Companies at This Address

Operating Authorities

Operation Classification

Drivers

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Licensing & Insurance

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