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VALIDATED

WORD OF MOUTH BROKERS LLC

Trust Score

Excellent Why this score?

Company CheckWORD OF MOUTH BROKERS LLC · DOT 3445270

3557 N SHARON AMITY RD STE 101, CHARLOTTE, NC, 28205

DOT# 3445270 MC# 1120058 Charlotte, North Carolina 6 years

BROKER

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Power Units

Drivers

Crashes (24-Month)

Not reported

Insurance

Not Rated

Safety Rating

Inspections

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Contact Details

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Physical Address3557 N SHARON AMITY RD STE 101, CHARLOTTE, NC, 28205

Mailing Address3557 N SHARON AMITY RD STE 101, CHARLOTTE, NC, 28205-8936

Broker Surety Bond FMCSA BMC-84/85

Brokers must keep a $75,000 surety bond or trust fund on file with FMCSA. If it lapses, FMCSA revokes the broker’s authority, so an active bond is the key thing a carrier should verify before hauling for a broker.

Bond StatusNot on file

Required$75,000 (FMCSA min)

Last checked07/23/2026

TypeTrust Fund (BMC-85)

Last filing on record06/30/2020

Surety / TrusteePACIFIC FINANCIAL ASSOCIATION, INC.

Contact☎ (800) 595-2615
🌐 pfaprotects.com

Bond cancelled Nov 15, 2020 by PACIFIC FINANCIAL ASSOCIATION, INC.. This company's broker authority is not currently active. FMCSA requires every broker to keep a $75,000 bond on file; after a cancellation, operating authority is typically revoked within weeks. Confirm current status in FMCSA's official records before booking.

Bond history

PACIFIC FINANCIAL ASSOCIATION, INC.Jun 2020 to Nov 2020 · CANCELLED

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Other Companies at This Address

Address3557 N SHARON AMITY RD STE 101, CHARLOTTE, NC 28205

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Active

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FREEDOM LOGISTICS SERVICES LLC	3822365	Sign in	Active
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OCEAN EXPRESS TRANSPORT LLC	3445044	Sign in	Active
TRUCKING AND LOGISTICS OF THE CAROLINA'S	3977423	Sign in	Active
WE ERRYWHERE LLC	3632097	Sign in	Active
WORD OF MOUTH BROKERS LLC this company	3445270	Sign in	Active
AFFORDABLE A1 FREIGHT LLC	3753427	Sign in	Inactive
BACKEND TRUCKING & LOGISTICS LLC	3970438	Sign in	Inactive
COURTNEY TRUCKING INC	3503742	Sign in	Inactive
JIT TRANSPORT INC	3824174	Sign in	Inactive
MANIFEST MY VISION INC	4164567	Sign in	Inactive
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SJC LOGISTICS LLC	3702766	Sign in	Inactive
STEEZ TRANSPORTS LLC	3542928	Sign in	Inactive

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

DocketMC1120058

CommonNot Active

ContractNot Active

BrokerInactive

Operating6 years

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Quick Facts

StatusActive

TypeBroker

Operating6 years

MCS-15006/2020

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Driver Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg5.5%

Vehicle Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg20.7%

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
85	TRUST FUND	PACIFIC FINANCIAL ASSOCIATION, INC.	NONE	$0	06/30/2020	11/15/2020	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC1120058	PROPERTY BROKER	GRANTED	07/16/2020	REVOKED	11/23/2020

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

90/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 90

−10

Starts at 100−10 totalFinal 90

MCS-150 update overdue−10

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Active for-hire authority on file, FMCSA requires insurance to keep it active.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-10

MCS-150 update overdue

The required biennial MCS-150 update has not been filed on time (score factor, not a verification failure).

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.