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COMPLETE FREIGHT LLC

Trust Score

Excellent Why this score?

Company CheckCOMPLETE FREIGHT LLC · DOT 3198251

3056 EASTERN AVE SE STE B, GRAND RAPIDS, MI, 49508

DOT# 3198251 MC# 156896 Grand Rapids, Michigan 7 years

BROKER

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Power Units

Drivers

Crashes (24-Month)

$75,000 bond

Insurance

Not Rated

Safety Rating

Inspections

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Contact Details

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Physical Address3056 EASTERN AVE SE STE B, GRAND RAPIDS, MI, 49508

Mailing Address3056 EASTERN AVE SE STE B, GRAND RAPIDS, MI, 49508-8250

Broker Surety Bond FMCSA BMC-84/85

Brokers must keep a $75,000 surety bond or trust fund on file with FMCSA. If it lapses, FMCSA revokes the broker’s authority, so an active bond is the key thing a carrier should verify before hauling for a broker.

Bond StatusActive

On File (FMCSA)$75,000

VerifiedFMCSA · 07/09/2026

Required$75,000 (FMCSA min)

Last checked07/23/2026

TypeSurety Bond (BMC-84)

Surety / TrusteeMERCHANTS BONDING COMPANY ( MUTUAL)

Contact☎ (800) 678-8171
🌐 merchantsbonding.com

Filings on record5

Bond history

MERCHANTS BONDING COMPANY ( MUTUAL)since Jul 17, 2021 · active

AMERICAN CONTRACTORS INDEMNITY COMPANYDec 2020 to Jul 2021 · replaced

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Other Companies at This Address

Address3056 EASTERN AVE SE STE B, GRAND RAPIDS, MI 49508

Others here

Distinct phones

Active

Company	DOT	Phone	Status
COMPLETE FREIGHT LLC this company	3198251	Sign in	Active
DELTA PALLETS LLC	3264537	Sign in	Active
FLEET QUEST, LLC	7864631	Sign in	Active

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

DocketMC156896

CommonNot Active

ContractNot Active

BrokerActive

Operating7 years

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Insurance

Amount$75,000 bond

Type84

VerifiedFMCSA · 07/09/2026

CompanyMERCHANTS BONDING COMPANY ( MUTUAL)

Policy #OH5615155

Last checked07/23/2026

Quick Facts

StatusActive

TypeBroker

Operating7 years

MCS-15010/2018

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Driver Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg5.5%

Vehicle Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg20.7%

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
84	SURETY	AMERICAN CONTRACTORS INDEMNITY COMPANY	100411380	$0	12/05/2020	07/17/2021	Replaced
84	SURETY	AMERICAN CONTRACTORS INDEMNITY COMPANY	100411380	$0	12/05/2020	07/18/2021	Cancelled
84	SURETY	AMERICAN CONTRACTORS INDEMNITY COMPANY	100411380	$0	10/15/2018	03/11/2020	Cancelled
84	SURETY	AMERICAN CONTRACTORS INDEMNITY COMPANY	100411380	$0	03/26/2020	12/05/2020	Cancelled
84	SURETY	AMERICAN CONTRACTORS INDEMNITY COMPANY	100411380	$0	03/11/2020	03/26/2020	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC156896	PROPERTY BROKER	GRANTED	10/31/2018	REVOKED	12/14/2020
MC156896	BROKER	INVOLUNTARY REVOCATION	06/22/2021	DISCONTINUED REVOCATION	07/14/2021
MC156896	BROKER	INVOLUNTARY REVOCATION	02/13/2020	DISCONTINUED REVOCATION	02/25/2020
MC156896	PROPERTY BROKER	REINSTATED	01/20/2021	-	-

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

100/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown

100, no deductions

Clean record, the bar stays full at 100.

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Active broker authority

Holds active broker authority.

Broker bond (BMC-84) on file

FMCSA shows active coverage on file as of 7/9/2026.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

Clean record, no deductions. This carrier starts and stays at 100.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

COMPLETE FREIGHT LLC

Trust Score

Company Information

Contact Details

Broker Surety Bond FMCSA BMC-84/85

Other Companies at This Address

Operating Authorities

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Licensing & Insurance

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