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VALIDATED

CUSTOM COURIERS INC

Trust Score

Excellent Why this score?

Company CheckCUSTOM COURIERS INC · DOT 3130552

2400 OLD BRICK RD STE 135, GLEN ALLEN, VA, 23060

DOT# 3130552 MC# 92867 Glen Allen, Virginia 8 years

CARRIER

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1

Power Units

1

Drivers

0

Crashes (24-Month)

$750,000

Insurance

Not Rated

Safety Rating

3

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

2 events tracked · latest May 20, 2025 ↓ Show details ↓

Safety & compliance 2

May 20, 2025
Roadside inspection, 1 violation (no OOS).
Aug 19, 2024
Clean roadside inspection, no violations.

Public FMCSA record · blue clean · orange change · red risk.

Company Information

Legal NameCUSTOM COURIERS INC

DOT Number3130552

MC Number92867

Entity TypeCarrier

Operating StatusA - Active

LocationGlen Allen, Virginia

Added05/01/2018

MCS-15002/26/2025

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address2400 OLD BRICK RD STE 135, GLEN ALLEN, VA, 23060

Mailing Address2400 OLD BRICK RD STE 135, GLEN ALLEN, VA, 23060

Other Companies at This Address

Address2400 OLD BRICK RD STE 135, GLEN ALLEN, VA 23060

2

Others here

3

Distinct phones

2

Active

Company	DOT	Phone	Status
CUSTOM COURIERS INC this company	3130552	Sign in	Active
LOADGURU INC	3247122	Sign in	Active
FLEETX LOGISTICS LLC	4290128	Sign in	Inactive

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC092867

CommonActive

ContractNot Active

BrokerNot Active

Operating8 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage80,000 miles

Mileage Year2024

VMT SourceMCS-150 Form

Drivers

1

Interstate

0

Intrastate

0

CDL

1

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Insurance

Amount$750,000

Type91X

Effective02/23/2025

CompanyAUTO OWNERS INSURANCE COMPANY

Policy #55-848722-00

Last checked08/03/2026

Quick Facts

StatusActive

TypeCarrier

Fleet1 units

Drivers1

Mileage80,000 mi

Operating8 years

MCS-15002/2025

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Driver Inspections

Total2

Out of Service0

OOS Rate0.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total1

Out of Service0

OOS Rate0.0%

National Avg20.7%

Below National Average

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

1 · 0 OOS -

2024

2 · 1 OOS ▲

2025

1 · 0 OOS ▼

Crashes

No crashes on record.

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through May 2025, 2 inspections, 0 resulted in out-of-service (0% OOS rate).

Clean, no out-of-service violations in the last 24 months.

Live FMCSA roadside inspection records, refreshed monthly.

Roadside Violations by Safety Category Last 24 months

1 roadside violations across 2 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Unsafe Driving 1 violation · 0 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (4)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
05/20/2025	VA	Driver-Only (Level III)	DUMFRIES VA	1	0	0	0	0	0	-	▲Detail
08/19/2024	MD	Walk-Around (Level II)	CECILTON SCALE HOUSE	0	0	0	0	0	0	-	▲Detail
05/14/2024	MD	Full (Level I)	RT 50 @ VIENNA SCALE HOUSE	4	1	3	0	1	1	-	▲Detail
12/14/2023	VA	Walk-Around (Level II)	SANDSTON VA	2	0	0	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections2

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	PROGRESSIVE NORTHERN INSURANCE COMPANY	CA04272323	$750,000	12/06/2021	07/18/2022	Replaced
91X	BIPD/Primary	PROGRESSIVE NORTHERN INSURANCE COMPANY	CA 8384989	$1,000,000	11/28/2018	01/03/2020	Cancelled
91X	BIPD/Primary	AGENCY INSURANCE COMPANY OF MARYLAND, INC	CA 0035727	$1,000,000	11/11/2022	04/25/2023	Replaced
91X	BIPD/Primary	PROGRESSIVE NORTHERN INSURANCE COMPANY	CA04272323	$750,000	11/08/2022	11/11/2022	Replaced
91X	BIPD/Primary	PROGRESSIVE NORTHERN INSURANCE COMPANY	CA04272323	$750,000	11/08/2022	12/15/2022	Cancelled
91X	BIPD/Primary	PROGRESSIVE NORTHERN INSURANCE COMPANY	CA04272323	$750,000	07/18/2022	11/08/2022	Cancelled
91X	BIPD/Primary	PROTECTIVE INSURANCE CO.	XF000750-201012	$300,000	06/18/2018	06/18/2018	Replaced
91X	BIPD/Primary	PROTECTIVE INSURANCE CO.	XF000750-201012	$750,000	06/18/2018	11/28/2018	Replaced
91X	BIPD/Primary	PROTECTIVE INSURANCE CO.	XF000750-201012	$750,000	06/18/2018	12/27/2018	Cancelled
91X	BIPD/Primary	AGENCY INSURANCE COMPANY OF MARYLAND, INC	CA 0013298	$1,000,000	05/17/2018	06/18/2018	Replaced
91X	BIPD/Primary	AGENCY INSURANCE COMPANY OF MARYLAND, INC	CA 0013298	$1,000,000	05/17/2018	06/24/2018	Cancelled
91X	BIPD/Primary	PROGRESSIVE NORTHERN INSURANCE COMPANY	CA967838771	$1,000,000	04/25/2023	03/23/2024	Replaced
91X	BIPD/Primary	CANAL INSURANCE CO.	CT3453238406	$750,000	03/23/2024	02/23/2025	Replaced
91X	BIPD/Primary	PROGRESSIVE NORTHERN INSURANCE COMPANY	CA3304933	$750,000	03/01/2021	12/06/2021	Replaced
91X	BIPD/Primary	PROGRESSIVE NORTHERN INSURANCE COMPANY	CA3304933	$750,000	03/01/2021	01/07/2022	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC092867	COMMON	INVOLUNTARY REVOCATION	11/18/2022	DISCONTINUED REVOCATION	11/21/2022
MC092867	COMMON	INVOLUNTARY REVOCATION	08/02/2022	DISCONTINUED REVOCATION	08/22/2022
MC092867	MOTOR PROPERTY COMMON CARRIER	GRANTED	07/09/2018	REVOKED	01/13/2020
MC092867	MOTOR PROPERTY COMMON CARRIER	REINSTATED	03/29/2021	-	-

No revocation records.

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100/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown

100, no deductions

Clean record, the bar stays full at 100.

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

Clean record, no deductions. This carrier starts and stays at 100.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.