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VALIDATED

FIRST CALL FOR HELP OF ITASCA COUNTY

Trust Score

Excellent Why this score?

Company CheckFIRST CALL FOR HELP OF ITASCA COUNTY · DOT 3108177

DBA: FIRST CALL 211

815 NW 4TH ST, GRAND RAPIDS, MN, 55744

DOT# 3108177 MC# 1637122 Grand Rapids, Minnesota 2 years

CARRIER

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2

Power Units

2

Drivers

0

Crashes (24-Month)

$1,000,000

Insurance

Not Rated

Safety Rating

0

Inspections

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Company Information

Legal NameFIRST CALL FOR HELP OF ITASCA COUNTY

DBA NameFIRST CALL 211

DOT Number3108177

MC Number1637122

Entity TypeCarrier

Operating StatusA - Active

LocationGrand Rapids, Minnesota

Added03/12/2018

MCS-15001/30/2026

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address815 NW 4TH ST, GRAND RAPIDS, MN, 55744

Mailing Address815 NW 4TH ST, GRAND RAPIDS, MN, 55744

Other Companies at This Address

Address815 NW 4TH ST, GRAND RAPIDS, MN 55744

1

Others here

2

Distinct phones

2

Active

Company	DOT	Phone	Status
CLUSIAU SALES AND RENTAL	1875135	Sign in	Active
FIRST CALL FOR HELP OF ITASCA COUNTY this company	3108177	Sign in	Active

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC1637122

CommonActive

ContractNot Active

BrokerNot Active

Operating2 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage64,000 miles

Mileage Year2024

VMT SourceMCS-150 Form

Drivers

2

Interstate

0

Intrastate

0

CDL

2

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Insurance

Amount$1,000,000

Type91X

Effective10/20/2024

CompanyPHILADELPHIA INDEMNITY INSURANCE COMPANY

Policy #PHUB915611-000

Last checked09/12/2026

Quick Facts

StatusActive

TypeCarrier

Fleet2 units

Drivers2

Mileage64,000 mi

Operating2 years

MCS-15001/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Driver Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg5.5%

Vehicle Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg20.7%

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	BERKSHIRE HATHAWAY HOMESTATE INSURANCE COMPAN	02APM050177-01	$1,500,000	08/09/2024	10/20/2024	Replaced
91X	BIPD/Primary	BERKSHIRE HATHAWAY HOMESTATE INSURANCE COMPAN	02APM050177-01	$1,500,000	08/09/2024	11/26/2024	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC1637122	COMMON	INVOLUNTARY REVOCATION	10/30/2024	DISCONTINUED REVOCATION	11/14/2024
MC1637122	PASSENGER REG ROUTE - COMMON	GRANTED	08/19/2024	-	-

No revocation records.

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94/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 94

94

Starts at 100−6 totalFinal 94

Limited operating history (1-3 years)−6

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-6

Limited operating history (1-3 years)

Authority granted about 2 year(s) ago.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

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