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VALIDATED

HOTLINE COURIER SERVICES LLC

Trust Score

Excellent Why this score?

Company CheckHOTLINE COURIER SERVICES LLC · DOT 2961653

3711 S 20TH AVENUE SUITE 200, DFW AIRPORT, TX, 75261

DOT# 2961653 MC# 5043 Dfw Airport, Texas 9 years

CARRIER

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1

Power Units

1

Drivers

1

Crashes (24-Month)

$1,000,000

Insurance

Not Rated

Safety Rating

0

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

1 events tracked · latest Oct 2, 2025 ↓ Show details ↓

Safety & compliance 1

Oct 2, 2025
Crash reported (no fatalities).

Public FMCSA record · blue clean · orange change · red risk.

Company Information

Legal NameHOTLINE COURIER SERVICES LLC

DOT Number2961653

MC Number5043

Entity TypeCarrier

Operating StatusA - Active

LocationDfw Airport, Texas

Added01/12/2017

MCS-15003/12/2025

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address3711 S 20TH AVENUE SUITE 200, DFW AIRPORT, TX, 75261

Mailing AddressPO BOX 612227, DFW AIRPORT, TX, 75261

Other Companies at This Address

Address3711 S 20TH AVENUE SUITE 200, DFW AIRPORT, TX 75261

1

Others here

1

Distinct phones

2

Active

Company	DOT	Phone	Status
HOTLINE COURIER SERVICES LLC this company	2961653	Sign in	Active
HOTLINE FREIGHT SERVICES LLC	678929	Sign in	Active

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC005043

CommonActive

ContractNot Active

BrokerNot Active

Operating9 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage37,224 miles

Mileage Year2024

VMT SourceMCS-150 Form

Drivers

1

Interstate

0

Intrastate

0

CDL

1

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)1

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Insurance

Amount$1,000,000

Type91X

Effective10/25/2025

CompanyCONCERT SPECIALTY INSURANCE COMPANY

Policy #CSA80000000639-00

Last checked09/13/2026

Quick Facts

StatusActive

TypeCarrier

Fleet1 units

Drivers1

Mileage37,224 mi

Operating9 years

MCS-15003/2025

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)1

Fatal0

Injury0

Tow-Away1

Driver Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg5.5%

Vehicle Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg20.7%

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

No roadside inspections on record.

Crashes

2025

1 crash -

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Crash Records (1)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
10/02/2025	TROY	TX	0	0	1	2	Clear	Dry	Dawn

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	KNIGHT SPECIALTY INSURANCE COMPANY	NTKS0000552-01	$750,000	10/25/2023	10/24/2023	Replaced
91X	BIPD/Primary	KNIGHT SPECIALTY INSURANCE COMPANY	NTKS0000552-00	$750,000	10/25/2022	10/25/2022	Replaced
91X	BIPD/Primary	KNIGHT SPECIALTY INSURANCE COMPANY	NTKS0000552-00	$750,000	10/25/2022	10/25/2023	Cancelled
91X	BIPD/Primary	KNIGHT SPECIALTY INSURANCE COMPANY	NTKS0000552-00	$750,000	10/25/2022	10/25/2023	Cancelled
91X	BIPD/Primary	BERKLEY REGIONAL INSURANCE COMPANY	QTA4AK0000421-11	$750,000	10/25/2021	10/25/2022	Cancelled
91X	BIPD/Primary	BERKLEY REGIONAL INSURANCE COMPANY	QTA4AK0000421-10	$750,000	10/25/2020	10/25/2021	Replaced
91X	BIPD/Primary	MANUFACTURERS ALLIANCE INSURANCE COMPANY	151901-09-33-40-8	$750,000	10/25/2019	10/25/2020	Replaced
91X	BIPD/Primary	MANUFACTURERS ALLIANCE INSURANCE COMPANY	151801-09-33-40-8	$750,000	10/25/2018	10/25/2019	Cancelled
91X	BIPD/Primary	MANUFACTURERS ALLIANCE INSURANCE COMPANY	151701-09-33-40-8	$750,000	10/25/2017	10/25/2017	Replaced
91X	BIPD/Primary	MANUFACTURERS ALLIANCE INSURANCE COMPANY	151701-09-33-40-8	$750,000	10/25/2017	07/18/2018	Cancelled
91X	BIPD/Primary	MANUFACTURERS ALLIANCE INSURANCE COMPANY	151701-09-33-40-8	$750,000	10/25/2017	10/25/2018	Cancelled
91X	BIPD/Primary	MANUFACTURERS ALLIANCE INSURANCE COMPANY	151701-09-33-40-8	$750,000	10/25/2017	10/25/2017	Replaced
91X	BIPD/Primary	MANUFACTURERS ALLIANCE INSURANCE COMPANY	151701-09-33-40-8	$750,000	10/25/2017	05/06/2018	Cancelled
91X	BIPD/Primary	THE PRINCETON EXCESS & SURPLUS LINES INS. CO.	3FA3CA0000220-03	$750,000	10/25/2016	10/25/2017	Cancelled
91X	BIPD/Primary	KNIGHT SPECIALTY INSURANCE COMPANY	NTKS0000552-01	$1,000,000	10/24/2023	10/24/2024	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC005043	COMMON	INVOLUNTARY REVOCATION	09/30/2019	DISCONTINUED REVOCATION	10/25/2019
MC005043	COMMON	INVOLUNTARY REVOCATION	09/28/2023	DISCONTINUED REVOCATION	10/25/2023
MC005043	COMMON	INVOLUNTARY REVOCATION	09/28/2022	DISCONTINUED REVOCATION	10/25/2022
MC005043	COMMON	INVOLUNTARY REVOCATION	09/28/2018	DISCONTINUED REVOCATION	10/25/2018
MC005043	COMMON	INVOLUNTARY REVOCATION	09/28/2017	DISCONTINUED REVOCATION	10/24/2017
MC005043	COMMON	INVOLUNTARY REVOCATION	09/27/2024	DISCONTINUED REVOCATION	10/23/2024
MC005043	COMMON	INVOLUNTARY REVOCATION	04/09/2018	DISCONTINUED REVOCATION	04/12/2018
MC005043	MOTOR PROPERTY COMMON CARRIER	GRANTED	02/03/2017	-	-

No revocation records.

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83/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 83

83

−17

Starts at 100−17 totalFinal 83

Crashes on record (rate-adjusted)−17

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-17

Crashes on record (rate-adjusted)

Crash rate: 1 crash(es) across 1 vehicle (~1 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Where this company lands, risk scales

Crash history (rate-adjusted)−17 of 28

0 pts · low risk−28 pts · high risk

Crash rate: 1 crash(es) across 1 vehicle (~1 per vehicle); none fatal. Scaled to fleet size and fatal severity.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

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