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CUSTOM MOVING & STORAGE INC

Trust Score

Excellent Why this score?

Company CheckCUSTOM MOVING & STORAGE INC · DOT 230282

3715 RAMSEY ST, FAYETTEVILLE, NC, 28311-7696

DOT# 230282 MC# 164025 Fayetteville, North Carolina

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$750,000

Insurance

Satisfactory

Safety Rating

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

5 events tracked · latest Jul 25, 2026 ↓ Show details ↓

Safety & compliance 4

Jul 1, 2025
Clean roadside inspection, no violations.
May 2, 2025
Roadside inspection, 2 out-of-service violations.
Feb 26, 2025
Clean roadside inspection, no violations.
Oct 1, 2024
Roadside inspection, 1 violation (no OOS).

Insurance 1

Current
Active insurance on file ($750,000).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address3715 RAMSEY ST, FAYETTEVILLE, NC, 28311-7696

Mailing AddressPO BOX 9099, FAYETTEVILLE, NC, 28311-7696

Other Companies at This Address

Address3715 RAMSEY ST, FAYETTEVILLE, NC 28311-7696

Others here

Distinct phones

Active

Company	DOT	Phone	Status
CUSTOM MOVING & STORAGE INC this company	230282	Sign in	Active
CUSTOM MOVING & STORAGE INC	366971	Sign in	Inactive

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Carrier OperationA - Interstate

DocketMC164025

CommonActive

ContractNot Active

BrokerNot Active

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 1.16 · 1 insp with violations

Below cutoff

Driver Fitness

measure .5 · 1 insp with violations

Below cutoff

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 10 · 1 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage73,178 miles

Mileage Year2023

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)0

Fatal0

Driver OOS20.0% avg 5.5%

Vehicle OOS100.0% avg 20.7%

SmartWay PartnerNo

Last Review12/12/1990

Insurance

Amount$750,000

Type34

VerifiedFMCSA · 06/03/2026

CompanyTRANSGUARD INSURANCE COMPANY OF AMERICA INC.

Policy #TCP0003899

Last checked07/24/2026

Quick Facts

StatusActive

TypeCarrier

Fleet11 units

Drivers10

Mileage73,178 mi

MCS-15001/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Safety RatingSatisfactory

Driver Inspections

Total5

Out of Service1

OOS Rate20.0%

National Avg5.5%

Above National Average

Vehicle Inspections

Total1

Out of Service1

OOS Rate100.0%

National Avg20.7%

Above National Average

Last FMCSA Review: 12/12/1990 | Rated: 01/02/1991

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

2 · 0 OOS -

2024

3 · 2 OOS ▲

2025

3 · 1 OOS ▼

Crashes

2023

0 crashes -

2024

1 crash ▲

2025

0 crashes ▼

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Jul 2025, 5 inspections, 2 resulted in out-of-service (40% OOS rate).

Driver Out-of-Service 2 OOS

Vehicle Out-of-Service 1 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (1)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
01/08/2024	RURAL CHILTON	AL	0	0	1	1	Rain	Wet	Daylight

Roadside Violations by Safety Category Last 24 months

4 roadside violations across 5 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Driver Fitness 1 violation · 1 OOS

Hours-of-Service (HOS) Compliance 1 violation · 1 OOS

Unsafe Driving 1 violation · 0 OOS

Vehicle Maintenance 1 violation · 1 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (8)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
07/01/2025	NC	Driver-Only (Level III)	LUMBERTON WEIGH STATION, I-95,	0	0	0	0	0	0	-	▲Detail
05/02/2025	VA	Driver-Only (Level III)	EMPORIA VA	2	2	0	2	0	0	-	▲Detail
02/26/2025	NC	Driver-Only (Level III)	LUMBERTON WEIGH STATION, I-95,	0	0	0	0	0	0	-	▲Detail
10/01/2024	SC	Driver-Only (Level III)	FLORENCE SC	1	0	0	0	0	0	-	▲Detail
07/27/2024	NC	Walk-Around (Level II)	STATESVILLE WEIGH STATION, I-4	1	1	0	0	1	1	-	▲Detail
04/24/2024	VA	Walk-Around (Level II)	CARSON SCALES	2	1	0	0	0	1	-	▲Detail
12/06/2023	NC	Driver-Only (Level III)	LUMBERTON WEIGH STATION, I-95,	0	0	0	0	0	0	-	▲Detail
10/18/2023	KY	Driver-Only (Level III)	LONDON	1	0	1	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections5

HOS Compliance 1 viols

Driver Fitness 1 viols

Vehicle Maintenance 1 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	ST. PAUL PROTECTIVE INSURANCE COMPANY	68 0206130	$1,000,000	09/13/1994	09/01/1995	Replaced
91X	BIPD/Primary	VANLINER INSURANCE COMPANY	MCA 4200900-00	$1,000,000	09/01/2020	04/01/2023	Replaced
34	CARGO	TRANSGUARD INSURANCE COMPANY OF AMERICA INC.	TCP0001482	$0	09/01/2018	09/01/2020	Replaced
91X	BIPD/Primary	TRANSGUARD INSURANCE COMPANY OF AMERICA INC.	TCP0001482	$1,000,000	09/01/2018	09/01/2020	Replaced
91X	BIPD/Primary	WESCO INSURANCE COMPANY	WPP1577992	$750,000	09/01/2017	09/01/2018	Replaced
91X	BIPD/Primary	WESCO INSURANCE COMPANY	WPP1577992	$750,000	09/01/2017	09/30/2018	Cancelled
91X	BIPD/Primary	GRANITE STATE INSURANCE CO.	015847293	$1,000,000	09/01/2008	09/01/2017	Replaced
34	CARGO	NEW HAMPSHIRE INSURANCE CO.	015849137	$0	09/01/2008	09/30/2018	Cancelled
34	CARGO	NEW HAMPSHIRE INSURANCE CO.	015849137	$0	09/01/2008	09/01/2018	Replaced
91X	BIPD/Primary	AMERICAN AUTOMOBILE INSURANCE COMPANY	MZG80878695	$1,000,000	09/01/2007	09/01/2008	Replaced
34	CARGO	AMERICAN AUTOMOBILE INSURANCE COMPANY	MZG80878695	$0	09/01/2007	09/01/2008	Replaced
91X	BIPD/Primary	STONINGTON INSURANCE COMPANY	MVSP0008646-00	$750,000	09/01/2004	09/01/2007	Cancelled
34	CARGO	STONINGTON INSURANCE COMPANY	MVSP000864600	$0	09/01/2004	09/01/2007	Cancelled
34	CARGO	AXA RE PROPERTY AND CASUALTY INSURANCE CO.	MV0005780-00	$0	09/01/2003	09/01/2004	Replaced
34	CARGO	AXA RE PROPERTY AND CASUALTY INSURANCE CO.	MV0005780-00	$0	09/01/2003	11/10/2004	Cancelled
91X	BIPD/Primary	AXA RE PROPERTY AND CASUALTY INSURANCE CO.	MV0005780-00	$1,000,000	09/01/2003	11/10/2004	Cancelled
91X	BIPD/Primary	AXA RE PROPERTY AND CASUALTY INSURANCE CO.	MV0005780-00	$1,000,000	09/01/2003	09/01/2004	Replaced
34	CARGO	AMERICAN AUTOMOBILE INSURANCE COMPANY	8 81 MZG 8074 2584	$0	09/01/1999	09/01/2003	Replaced
91X	BIPD/Primary	AMERICAN AUTOMOBILE INSURANCE COMPANY	8 81 MZG 8074 2584	$1,000,000	09/01/1999	09/01/2003	Replaced
91X	BIPD/Primary	AMERICAN MANUFACTURERS MUTUAL INSURANCE CO.	3ML54733100	$1,000,000	09/01/1996	12/03/1999	Cancelled
34	CARGO	XL SPECIALTY INSURANCE COMPANY	500601	$0	09/01/1996	11/17/1999	Cancelled
34	CARGO	UNITED STATES FIRE INSURANCE CO.	321 0009003	$0	09/01/1995	10/17/1996	Cancelled
91X	BIPD/Primary	UNITED STATES FIRE INSURANCE CO.	133 6041918	$1,000,000	09/01/1995	10/13/1996	Cancelled
34	CARGO	GREAT AMERICAN INSURANCE COMPANY OF NEW YORK	IMP 853 3846	$0	09/01/1994	10/25/1995	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC164025	COMMON	INVOLUNTARY REVOCATION	12/30/1999	DISCONTINUED REVOCATION	01/04/2000
MC164025	COMMON	INVOLUNTARY REVOCATION	12/14/1999	DISCONTINUED REVOCATION	01/04/2000
MC164025	HOUSEHOLD GOODS COMMON CARRIER	GRANTED	11/29/1982	REVOKED	06/08/2021
MC164025	COMMON	INVOLUNTARY REVOCATION	08/06/2007	DISCONTINUED REVOCATION	09/04/2007
MC164025	HOUSEHOLD GOODS COMMON CARRIER	REINSTATED	07/20/2021	-	-
MC164025	MOTOR PROPERTY COMMON CARRIER	REINSTATED	07/20/2021	-	-
MC164025	HOUSEHOLD GOODS COMMON CARRIER	REINSTATED	07/15/2021	-	-
MC164025	MOTOR PROPERTY COMMON CARRIER	REINSTATED	07/15/2021	-	-
MC164025	MOTOR PROPERTY COMMON CARRIER	GRANTED	04/24/1991	REVOKED	06/08/2021
MC164025	HOUSEHOLD GOODS COMMON CARRIER	GRANTED	03/23/2005	REVOKED	06/08/2021
MC164025	COMMON	INVOLUNTARY REVOCATION	01/23/1997	DISCONTINUED REVOCATION	02/10/1997

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

87/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 87

Starts at 100−13 totalFinal 87

Driver out-of-service rate above national average−5

Vehicle out-of-service rate above national average−5

Operating history unknown−3

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Active for-hire authority on file, FMCSA requires insurance to keep it active.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

-5

Driver out-of-service rate above national average

Driver OOS 20% vs national avg 5.51%.

-5

Vehicle out-of-service rate above national average

Vehicle OOS 100% vs national avg 20.72%.

-3

Operating history unknown

No authority grant date on file.

Where this company lands, risk scales

Driver out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Driver OOS 20% vs national avg 5.51%.

Vehicle out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Vehicle OOS 100% vs national avg 20.72%.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

CUSTOM MOVING & STORAGE INC

Trust Score

Public record

Company Information

Contact Details

Other Companies at This Address

Operating Authorities

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (1)

Roadside Violations by Safety Category Last 24 months

Inspection Records (8)

Safety Performance Percentiles

Licensing & Insurance

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