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VALIDATED

HELLO EXPRESS INC

Trust Score

Excellent Why this score?

Company CheckHELLO EXPRESS INC · DOT 1195535

3900 WYOMING, DEARBORN, MI, 48120

DOT# 1195535 MC# 476684 Dearborn, Michigan 22 years

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$1,000,000

Insurance

Not Rated

Safety Rating

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

3 events tracked · latest Sep 9, 2026 ↓ Show details ↓

Safety & compliance 2

Feb 10, 2025
Clean roadside inspection, no violations.
Feb 7, 2025
Roadside inspection, 1 out-of-service violation.

Insurance 1

Current
Active insurance on file ($1,000,000).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address3900 WYOMING, DEARBORN, MI, 48120

Mailing Address3900 WYOMING, DEARBORN, MI, 48120

Other Companies at This Address

Address3900 WYOMING, DEARBORN, MI 48120

Others here

Distinct phones

Active

Company	DOT	Phone	Status
HELLO EXPRESS INC this company	1195535	Sign in	Active
YES EXPRESS INC	1103085	Sign in	Active

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC476684

CommonActive

ContractNot Active

BrokerNot Active

Operating22 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 3 · 1 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage450,000 miles

Mileage Year2022

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS50.0% avg 20.7%

SmartWay PartnerNo

Insurance

Amount$1,000,000

Type91X

VerifiedFMCSA · 08/27/2026

CompanyGREAT WEST CASUALTY CO.

Policy #MCP95112A

Last checked09/09/2026

Quick Facts

StatusActive

TypeCarrier

Fleet20 units

Drivers10

Mileage450,000 mi

Operating22 years

MCS-15003/2025

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Driver Inspections

Total2

Out of Service0

OOS Rate0.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total2

Out of Service1

OOS Rate50.0%

National Avg20.7%

Above National Average

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2025

2 · 1 OOS -

Crashes

No crashes on record.

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Feb 2025, 2 inspections, 1 resulted in out-of-service (50% OOS rate).

Vehicle Out-of-Service 1 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Roadside Violations by Safety Category Last 24 months

2 roadside violations across 2 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Unsafe Driving 1 violation · 0 OOS

Vehicle Maintenance 1 violation · 1 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (2)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
02/10/2025	MI	Walk-Around (Level II)	S/B US-23 @ MICHIGAN	0	0	0	0	0	0	-	▲Detail
02/07/2025	MD	Walk-Around (Level II)	CONOWINGO SCALE HOUSE	2	1	1	0	1	1	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections2

Vehicle Maintenance 1 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
34	CARGO	GREAT WEST CASUALTY CO.	GWP51196A	$0	12/01/2007	01/21/2009	Cancelled
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	GWP51196A	$1,000,000	12/01/2007	01/21/2009	Cancelled
34	CARGO	CAROLINA CASUALTY INSURANCE CO.	349096	$0	10/20/2007	12/01/2007	Replaced
91X	BIPD/Primary	CAROLINA CASUALTY INSURANCE CO.	349096	$750,000	10/20/2007	12/01/2007	Replaced
34	CARGO	NATIONAL CASUALTY COMPANY	OPO0023426	$0	10/20/2006	10/20/2007	Cancelled
91X	BIPD/Primary	NATIONAL CASUALTY COMPANY	OPO0023426	$1,000,000	10/20/2006	10/20/2007	Cancelled
34	CARGO	NATIONAL INDEMNITY COMPANY	70MTN443451	$0	08/18/2006	10/20/2006	Replaced
34	CARGO	NATIONAL INDEMNITY COMPANY	70MTN443451	$0	08/18/2006	10/26/2006	Cancelled
91X	BIPD/Primary	AMERISURE MUTUAL INSURANCE COMPANY	CA2023154	$1,000,000	08/18/2006	10/20/2006	Replaced
91X	BIPD/Primary	AMERISURE MUTUAL INSURANCE COMPANY	CA2023154	$1,000,000	08/18/2005	08/18/2006	Cancelled
34	CARGO	ADRIATIC INSURANCE COMPANY	MC8588	$0	08/18/2005	08/18/2006	Cancelled
91X	BIPD/Primary	AMERISURE MUTUAL INSURANCE COMPANY	CA2023154	$1,000,000	08/18/2004	08/18/2005	Cancelled
34	CARGO	ADRIATIC INSURANCE COMPANY	MC6785	$0	08/18/2004	08/18/2005	Cancelled
34	CARGO	NORTHLAND INSURANCE COMPANY	TN417923	$0	04/12/2004	07/20/2004	Cancelled
91X	BIPD/Primary	NORTHLAND INSURANCE COMPANY	TN417923	$1,000,000	04/12/2004	07/20/2004	Cancelled
91X	BIPD/Primary	HARCO NATIONAL INSURANCE CO.	GFL0001791	$750,000	02/01/2022	02/01/2023	Replaced
91X	BIPD/Primary	NATIONAL CASUALTY COMPANY	LFO0001774	$750,000	02/01/2015	02/01/2022	Replaced
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	GWP51195A	$1,000,000	01/21/2009	02/01/2015	Cancelled
34	CARGO	GREAT WEST CASUALTY CO.	GWP51195A	$0	01/21/2009	01/21/2015	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC476684	COMMON	INVOLUNTARY REVOCATION	09/29/2006	DISCONTINUED REVOCATION	10/20/2006
MC476684	COMMON	INVOLUNTARY REVOCATION	09/24/2007	DISCONTINUED REVOCATION	10/25/2007
MC476684	COMMON	INVOLUNTARY REVOCATION	07/24/2006	DISCONTINUED REVOCATION	08/22/2006
MC476684	COMMON	INVOLUNTARY REVOCATION	07/24/2006	DISCONTINUED REVOCATION	08/23/2006
MC476684	COMMON	INVOLUNTARY REVOCATION	07/22/2005	DISCONTINUED REVOCATION	08/17/2005
MC476684	COMMON	INVOLUNTARY REVOCATION	07/22/2005	DISCONTINUED REVOCATION	08/16/2005
MC476684	MOTOR PROPERTY COMMON CARRIER	GRANTED	04/19/2004	REVOKED	07/26/2004
MC476684	COMMON	INVOLUNTARY REVOCATION	01/05/2015	DISCONTINUED REVOCATION	01/30/2015
MC476684	MOTOR PROPERTY COMMON CARRIER	REINSTATED	01/03/2005	-	-

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

95/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 95

Starts at 100−5 totalFinal 95

Vehicle out-of-service rate above national average−5

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

FMCSA shows active coverage on file as of 8/27/2026.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-5

Vehicle out-of-service rate above national average

Vehicle OOS 50% vs national avg 20.72%.

Where this company lands, risk scales

Vehicle out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Vehicle OOS 50% vs national avg 20.72%.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

HELLO EXPRESS INC

Trust Score

Public record

Company Information

Contact Details

Other Companies at This Address

Operating Authorities

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Roadside Violations by Safety Category Last 24 months

Inspection Records (2)

Safety Performance Percentiles

Licensing & Insurance

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