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VALIDATED

NORFOLK EXPRESS CORP

Trust Score

Excellent Why this score?

Company CheckNORFOLK EXPRESS CORP · DOT 873973

3 ALICE AVENUE, NORFOLK, MA, 02056

DOT# 873973 MC# 362914 Norfolk, Massachusetts 26 years

CARRIER

★★★★★ Ratings & reviews

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1

Power Units

1

Drivers

0

Crashes (24-Month)

$1,000,000

Insurance

Not Rated

Safety Rating

0

Inspections

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Company Information

Legal NameNORFOLK EXPRESS CORP

DOT Number873973

MC Number362914

Entity TypeCarrier

Operating StatusA - Active

LocationNorfolk, Massachusetts

Added04/19/2000

MCS-15003/05/2025

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address3 ALICE AVENUE, NORFOLK, MA, 02056

Mailing AddressP O BOX 862, NORFOLK, MA, 02056

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC362914

CommonActive

ContractNot Active

BrokerNot Active

Operating26 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage4,118 miles

Mileage Year2022

VMT SourceMCS-150 Form

Drivers

1

Interstate

0

Intrastate

0

CDL

1

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Insurance

Amount$1,000,000

Type91X

Effective08/06/2020

CompanyPROGRESSIVE CASUALTY INSURANCE COMPANY

Policy #CA4066132

Last checked09/13/2026

Quick Facts

StatusActive

TypeCarrier

Fleet1 units

Drivers1

Mileage4,118 mi

Operating26 years

MCS-15003/2025

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
34	CARGO	TRAVELERS PROPERTY CASUALTY CO. OF AMERICA	QT-660-9162R569-TIL-10	$0	09/09/2010	11/10/2019	Cancelled
34	CARGO	HANOVER INSURANCE CO.	IHN5891515	$0	08/13/1999	09/09/2010	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001003576	$1,000,000	08/11/2017	08/06/2020	Replaced
91X	BIPD/Primary	NORTHLAND CASUALTY INSURANCE COMPANY	TN663334	$1,000,000	08/11/2011	08/11/2017	Cancelled
91X	BIPD/Primary	HANOVER INSURANCE CO.	AFN5995658	$1,000,000	08/11/2000	07/30/2011	Cancelled
91X	BIPD/Primary	HANOVER INSURANCE CO.	AFN 5995658	$1,000,000	08/11/1999	08/11/2000	Replaced
91X	BIPD/Primary	HANOVER INSURANCE CO.	AFN 5995658	$1,000,000	08/11/1999	03/29/2001	Cancelled
91X	BIPD/Primary	THE CHARTER OAK FIRE INSURANCE CO.	TR 7272C639	$1,000,000	08/01/2011	08/11/2011	Replaced

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC362914	MOTOR PROPERTY COMMON CARRIER	GRANTED	09/23/1999	-	-
MC362914	COMMON	INVOLUNTARY REVOCATION	07/17/2017	DISCONTINUED REVOCATION	08/04/2017
MC362914	COMMON	INVOLUNTARY REVOCATION	07/05/2011	DISCONTINUED REVOCATION	07/12/2011

No revocation records.

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100/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown

100, no deductions

Clean record, the bar stays full at 100.

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

Clean record, no deductions. This carrier starts and stays at 100.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

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