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NEW DIRECTION UTILITIES

Trust Score

Excellent Why this score?

Company CheckNEW DIRECTION UTILITIES · DOT 866970

21616 KELSO DR, HAGERSTOWN, MD, 21742

DOT# 866970 MC# 847570 Hagerstown, Maryland 5 years

CARRIER

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101

Power Units

Drivers

Crashes (24-Month)

$750,000

Insurance

Not Rated

Safety Rating

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

6 events tracked · latest Sep 8, 2026 ↓ Show details ↓

Safety & compliance 5

Jul 9, 2026
Roadside inspection, 1 out-of-service violation.
May 19, 2026
Roadside inspection, 1 out-of-service violation.
May 5, 2026
Clean roadside inspection, no violations.
Jan 12, 2026
Crash reported (no fatalities).
Nov 14, 2025
Clean roadside inspection, no violations.

Insurance 1

Current
Active insurance on file ($750,000).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address21616 KELSO DR, HAGERSTOWN, MD, 21742

Mailing Address21616 KELSO DRIVE, HAGERSTOWN, MD, 21742

Operating Authorities

Authority TypePRIVATE PROPERTY;AUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC847570

CommonNot Active

ContractActive

BrokerNot Active

Operating5 years

All Docket Numbers

MC847570

Cargo Transported

General FreightMetal; Sheets, Coils, RollsMotor VehiclesLogs, Poles, Beams, LumberBuilding MaterialsMachinery, Large ObjectsIntermodal ContainersUtilityConstruction

Operation Classification

Authorized For HirePrivate (Property)

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure .06 · 1 insp with violations

Below cutoff

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 3.25 · 6 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage154,782 miles

Mileage Year2023

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Equipment

No equipment breakdown on file with FMCSA.

HazMatYes

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)2

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS21.4% avg 20.7%

SmartWay PartnerNo

Insurance

Amount$750,000

Type91X

VerifiedFMCSA · 06/21/2026

CompanyCONTINENTAL CASUALTY CO.

Policy #5093496128

Last checked09/08/2026

Quick Facts

StatusActive

TypeCarrier

Fleet101 units

Drivers79

Mileage154,782 mi

Operating5 years

MCS-15011/2025

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)2

Fatal0

Injury1

Tow-Away1

Driver Inspections

Total15

Out of Service0

OOS Rate0.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total14

Out of Service3

OOS Rate21.4%

National Avg20.7%

Above National Average

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

7 · 2 OOS -

2024

11 · 2 OOS =

2025

5 · 1 OOS ▼

2026

3 · 2 OOS ▲

Crashes

2023

0 crashes -

2024

2 crashes ▲

2025

0 crashes ▼

2026

1 crash ▲

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Jul 2026, 10 inspections, 3 resulted in out-of-service (30% OOS rate).

Vehicle Out-of-Service 3 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (3)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Injuries	Tow	Vehicles	Weather	Road	Light
01/12/2026	ELLICOTT CITY	MD	1	1	3	Clear	Dry	Daylight
06/20/2024	ROSEDALE	MD	0	1	3	Clear	Dry	Daylight
05/12/2024	BALTIMORE	MD	0	1	2	Clear	Dry	Dusk

Roadside Violations by Safety Category Last 24 months

10 roadside violations across 10 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 6 violations · 2 OOS

Unsafe Driving 4 violations · 1 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (26)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
07/09/2026	MD	Walk-Around (Level II)	BALTIMORE MD	1	1	0	0	1	1	-	▲Detail
05/19/2026	MD	Walk-Around (Level II)	SYKESVILLE MD	1	1	0	0	1	1	-	▲Detail
05/05/2026	MD	Walk-Around (Level II)	BALTIMORE MD	0	0	0	0	0	0	-	▲Detail
11/14/2025	MD	Walk-Around (Level II)	REISTERSTOWN MD	0	0	0	0	0	0	-	▲Detail
08/12/2025	MD	Full (Level I)	SYKESVILLE MD	1	0	0	0	0	0	-	▲Detail
02/14/2025	MD	Walk-Around (Level II)	CARROLL COUNTY	1	0	1	0	0	0	-	▲Detail
02/14/2025	MD	Full (Level I)	I-70 W FRIENDSHIP SCALE HOUSE	3	0	0	0	3	0	-	▲Detail
01/02/2025	MD	Walk-Around (Level II)	I-70 W FRIENDSHIP SCALE HOUSE	3	1	0	0	3	1	-	▲Detail
10/02/2024	MD	Walk-Around (Level II)	BALTIMORE CITY	0	0	0	0	0	0	-	▲Detail
09/11/2024	MD	Walk-Around (Level II)	SOUTHBOUND ON 895}TOLL FACILIT	0	0	0	0	0	0	-	▲Detail
08/29/2024	MD	Walk-Around (Level II)	BALTIMORE CITY	1	1	0	0	1	1	-	▲Detail
08/21/2024	MD	Walk-Around (Level II)	NORTHBOUND ON 895}TOLL FACILIT	2	0	0	0	2	0	-	▲Detail
07/30/2024	MD	Walk-Around (Level II)	SOUTHBOUND ON 895}TOLL FACILIT	0	0	0	0	0	0	-	▲Detail
07/30/2024	MD	Driver-Only (Level III)	I-270 S/B HYATTSTOWN SCALEHOUS	0	0	0	0	0	0	-	▲Detail
07/11/2024	MD	Walk-Around (Level II)	BALTIMORE COUNTY	2	0	1	0	1	0	-	▲Detail
05/09/2024	MD	Walk-Around (Level II)	NORTHBOUND ON 895}TOLL FACILIT	1	0	1	0	0	0	-	▲Detail
05/07/2024	MD	Walk-Around (Level II)	NORTHBOUND ON 895}TOLL FACILIT	0	0	0	0	0	0	-	▲Detail
04/29/2024	MD	Walk-Around (Level II)	I-70 W FRIENDSHIP SCALE HOUSE	1	1	0	0	1	1	-	▲Detail
04/04/2024	MD	Walk-Around (Level II)	BALTIMORE CITY	1	0	0	0	1	0	-	▲Detail
12/05/2023	MD	Walk-Around (Level II)	BALTIMORE CITY	0	0	0	0	0	0	-	▲Detail
12/04/2023	MD	Full (Level I)	BALTIMORE CITY	5	4	2	1	3	3	-	▲Detail
11/27/2023	MD	Walk-Around (Level II)	BALTIMORE CITY	1	0	0	0	1	0	-	▲Detail
10/19/2023	MD	Walk-Around (Level II)	BALTIMORE CITY	1	0	0	0	1	0	-	▲Detail
10/13/2023	MD	Full (Level I)	I-70 NEW MARKET SCALE HOUSE	1	1	1	1	0	0	-	▲Detail
10/11/2023	MD	Driver-Only (Level III)	CARROLL COUNTY	0	0	0	0	0	0	-	▲Detail
10/04/2023	MD	Walk-Around (Level II)	BALTIMORE COUNTY	1	0	0	0	1	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections12

Unsafe Driving 1 viols

Vehicle Maintenance 6 viols

Licensing & Insurance

No insurance history records.

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC847570	MOTOR PROPERTY CONTRACT CARRIER	GRANTED	01/24/2014	-	-

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

95/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 95

Starts at 100−5 totalFinal 95

Vehicle out-of-service rate above national average−5

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-5

Vehicle out-of-service rate above national average

Vehicle OOS 21.4286% vs national avg 20.72%.

Where this company lands, risk scales

Vehicle out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Vehicle OOS 21.4286% vs national avg 20.72%.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

NEW DIRECTION UTILITIES

Trust Score

Public record

Company Information

Contact Details

Operating Authorities

All Docket Numbers

Cargo Transported

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Equipment

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (3)

Roadside Violations by Safety Category Last 24 months

Inspection Records (26)

Safety Performance Percentiles

Licensing & Insurance

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