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VALIDATED

FIVE STAR TRANSPORTATION INC

Trust Score

Excellent Why this score?

Company CheckFIVE STAR TRANSPORTATION INC · DOT 832621

DBA: FIVE STAR BUS

2 INDUSTRIAL DRIVE, SOUTH HADLEY, MA, 01075

DOT# 832621 MC# 205517 South Hadley, Massachusetts 38 years

MOTOR CARRIER

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98

Power Units

280

Drivers

10

Crashes (24-Month)

Not reported

Insurance

Satisfactory

Safety Rating

8

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

7 events tracked · latest Aug 21, 2026 ↓ Show details ↓

Safety & compliance 7

Aug 21, 2026
Roadside inspection, 2 out-of-service violations.
Jun 9, 2026
Clean roadside inspection, no violations.
Jun 9, 2026
Clean roadside inspection, no violations.
Jun 9, 2026
Clean roadside inspection, no violations.
Mar 3, 2026
Crash reported (no fatalities).
Jan 29, 2026
Crash reported (no fatalities).
Jan 20, 2026
Crash reported (no fatalities).

Public FMCSA record · blue clean · orange change · red risk.

Company Information

Legal NameFIVE STAR TRANSPORTATION INC

DBA NameFIVE STAR BUS

DOT Number832621

MC Number205517

Entity TypeMotor Carrier

Operating StatusA - Active

LocationSouth Hadley, Massachusetts

Added10/08/1999

MCS-15001/15/2026

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address2 INDUSTRIAL DRIVE, SOUTH HADLEY, MA, 01075

Mailing Address2 INDUSTRIAL DRIVE, SOUTH HADLEY, MA, 01075

Operating Authorities

Authority TypePRIVATE PASSENGER, BUSINESS;AUTHORIZED FOR HIRE

Carrier OperationA - Interstate

CommonNot Active

ContractNot Active

BrokerNot Active

Operating38 years

Cargo Transported

Passengers

Operation Classification

Authorized For HirePrivate (Pass. Business) Passenger Carrier

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage25,300,000 miles

Mileage Year2023

VMT SourceMCS-150 Form

Drivers

280

Interstate

0

Intrastate

0

CDL

280

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)10

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Last Review09/22/2010

Quick Facts

StatusActive

TypeMotor Carrier

Fleet98 units

Drivers280

Mileage25,300,000 mi

Operating38 years

MCS-15001/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)10

Fatal0

Injury5

Tow-Away5

Safety RatingSatisfactory

Driver Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg5.5%

Vehicle Inspections

Total8

Out of Service0

OOS Rate0.0%

National Avg20.7%

Below National Average

Last FMCSA Review: 09/22/2010 | Rated: 09/24/2010

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

1 · 0 OOS -

2024

4 · 1 OOS ▲

2025

0 · 0 OOS ▼

2026

10 · 1 OOS ▲

Crashes

2023

5 crashes -

2024

5 crashes =

2025

5 crashes =

2026

3 crashes ▼

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Aug 2026, 13 inspections, 1 resulted in out-of-service (7.7% OOS rate).

Vehicle Out-of-Service 2 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (18)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
03/03/2026	BARNSTABLE	MA	0	0	1	2	Clear	Dry	Daylight
01/29/2026	SOUTH HADLEY	MA	0	1	1	2	Clear	Water	Daylight
01/20/2026	MIDDLEBOROUGH	MA	0	0	1	2	Clear	Dry	Daylight
12/12/2025	NORTHAMPTON	MA	0	0	1	2	Clear	Dry	Daylight
10/30/2025	NORTHAMPTON	MA	0	0	1	2	Rain	Wet	Daylight
08/26/2025	CHICOPEE	MA	0	2	1	2	Clear	Dry	Daylight
06/18/2025	WEYMOUTH	MA	0	3	1	3	Clear	Wet	Daylight
05/15/2025	SPRINGFIELD	MA	0	0	1	2	Rain	Wet	Daylight
06/25/2024	BARNSTABLE	MA	0	2	1	2	Clear	Dry	Daylight
06/10/2024	CHICOPEE	MA	0	1	1	2	Clear	Dry	Daylight
04/05/2024	WEST SPRINGFIELD	MA	0	0	1	2	Clear	Dry	Daylight
02/15/2024	MIDDLEBOROUGH	MA	0	1	1	2	Clear	Dry	Daylight
01/12/2024	BARNSTABLE	MA	0	0	1	3	Clear	Dry	Daylight
11/16/2023	HOLYOKE	MA	0	0	1	2	Clear	Dry	Dusk
10/31/2023	CHICOPEE	MA	0	0	1	2	Clear	Dry	Daylight
10/10/2023	SOUTH HADLEY	MA	0	1	1	2	Clear	Dry	Dark - Unknown
09/29/2023	CHICOPEE	MA	0	1	1	2	Rain	Wet	Daylight
09/15/2023	MIDDLEBOROUGH	MA	0	0	1	2	Clear	Dry	Daylight

Roadside Violations by Safety Category Last 24 months

3 roadside violations across 13 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 2 violations · 2 OOS

Other (General) 1 violation · 0 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (15)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
08/21/2026	NY	Full (Level I)	SARATOGA SPRINGS NY	3	2	0	0	3	2	-	▲Detail
06/09/2026	US	Terminal (Level V)	SOUTH HADLEY MA	0	0	0	0	0	0	-	▲Detail
06/09/2026	US	Terminal (Level V)	SOUTH HADLEY MA	0	0	0	0	0	0	-	▲Detail
06/09/2026	US	Terminal (Level V)	SOUTH HADLEY MA	0	0	0	0	0	0	-	▲Detail
06/09/2026	US	Terminal (Level V)	SOUTH HADLEY MA	0	0	0	0	0	0	-	▲Detail
03/02/2026	MA	Terminal (Level V)	S-TEWKSBURY	0	0	0	0	0	0	-	▲Detail
03/02/2026	MA	Terminal (Level V)	S-TEWKSBURY	0	0	0	0	0	0	-	▲Detail
03/02/2026	MA	Terminal (Level V)	S-TEWKSBURY	0	0	0	0	0	0	-	▲Detail
03/02/2026	MA	Terminal (Level V)	S-TEWKSBURY	0	0	0	0	0	0	-	▲Detail
03/02/2026	MA	Terminal (Level V)	S-TEWKSBURY	0	0	0	0	0	0	-	▲Detail
12/23/2024	MA	Terminal (Level V)	S-SOUTH HADLEY	0	0	0	0	0	0	-	▲Detail
12/23/2024	MA	Terminal (Level V)	S-SOUTH HADLEY	0	0	0	0	0	0	-	▲Detail
12/23/2024	MA	Terminal (Level V)	S-SOUTH HADLEY	0	0	0	0	0	0	-	▲Detail
01/03/2024	MA	Walk-Around (Level II)	H-RUSSELL	4	1	1	1	3	0	-	▲Detail
10/10/2023	MA	Full (Level I)	H-SOUTH HADLEY	6	0	1	0	1	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections12

Licensing & Insurance

No insurance history records.

No active insurance policies.

No authority history.

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

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98/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 98

98

Starts at 100−2 totalFinal 98

Crashes on record (rate-adjusted)−2

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Operating authority N/A

Not required for private carriers, a private carrier hauls its own goods and needs no for-hire operating authority (no MC number) under FMCSA.

Insurance on file with FMCSA N/A

Not required for private carriers, a non-hazmat private carrier hauling its own goods is generally not required to file proof of insurance with FMCSA.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

-2

Crashes on record (rate-adjusted)

Crash rate: 10 crash(es) across 98 vehicles (~0.1 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Where this company lands, risk scales

Crash history (rate-adjusted)−2 of 28

0 pts · low risk−28 pts · high risk

Crash rate: 10 crash(es) across 98 vehicles (~0.1 per vehicle); none fatal. Scaled to fleet size and fatal severity.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

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