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CUSTOM-PAK INC

Trust Score

Excellent Why this score?

Company CheckCUSTOM-PAK INC · DOT 785394

215 NEW MARKET RD E, IMMOKALEE, FL, 34142

DOT# 785394 MC# 807155 Immokalee, Florida 13 years

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$750,000

Insurance

Conditional

Safety Rating

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

6 events tracked · latest Sep 12, 2026 ↓ Show details ↓

Safety & compliance 5

Jul 27, 2026
Clean roadside inspection, no violations.
Jul 13, 2026
Clean roadside inspection, no violations.
Jul 10, 2026
Clean roadside inspection, no violations.
Jun 12, 2026
Roadside inspection, 1 out-of-service violation.
May 3, 2025
Crash reported (no fatalities).

Insurance 1

Current
Active insurance on file ($750,000).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

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EmailSign in to view

Physical Address215 NEW MARKET RD E, IMMOKALEE, FL, 34142

Mailing AddressP O BOX 2687, HENDERSONVILLE, NC, 28793

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC807155

CommonActive

ContractActive

BrokerNot Active

Operating13 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure .92 · 4 insp with violations

Below cutoff

Hours-of-Service Compliance

measure 0 · 1 insp with violations

Below cutoff

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 5.48 · 11 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage2,530,576 miles

Mileage Year2024

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingConditional

Total Crashes (24-mo)3

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS31.3% avg 20.7%

SmartWay PartnerNo

Last Review10/28/2009

Insurance

Amount$750,000

Type91X

VerifiedFMCSA · 06/16/2026

CompanyHARTFORD FIRE INSURANCE COMPANY

Policy #20CSES95902

Last checked09/11/2026

Quick Facts

StatusActive

TypeCarrier

Fleet30 units

Drivers30

Mileage2,530,576 mi

Operating13 years

MCS-15004/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)3

Fatal0

Injury1

Tow-Away2

Safety RatingConditional

Driver Inspections

Total61

Out of Service0

OOS Rate0.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total16

Out of Service5

OOS Rate31.3%

National Avg20.7%

Above National Average

Last FMCSA Review: 10/28/2009 | Rated: 12/28/2009

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

15 · 1 OOS -

2024

16 · 5 OOS ▲

2025

42 · 3 OOS ▼

2026

18 · 2 OOS ▼

Crashes

2023

0 crashes -

2024

2 crashes ▲

2025

1 crash ▼

2026

0 crashes ▼

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Jul 2026, 64 inspections, 6 resulted in out-of-service (9.4% OOS rate).

Vehicle Out-of-Service 7 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (3)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Injuries	Tow	Vehicles	Weather	Road	Light
05/03/2025	Unknown	WV	0	1	5	Clear	Dry	Dawn
07/31/2024	UNINCORPORATED	FL	2	1	2	Clear	Dry	Dusk
05/23/2024	INTERSTATE 20 EB AT MM 168	GA	0	1	2	Clear	Dry	Daylight

Roadside Violations by Safety Category Last 24 months

41 roadside violations across 64 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 25 violations · 8 OOS

Unsafe Driving 15 violations · 0 OOS

Hours-of-Service (HOS) Compliance 1 violation · 0 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (91)

Date	State	Level	Location	Violations	OOS	Driver Viol	Vehicle Viol	Vehicle OOS	HazMat
07/27/2026	NC	Driver-Only (Level III)	LUMBERTON NC	0	0	0	0	0	-	▲Detail
07/13/2026	NC	Walk-Around (Level II)	ST. PAULS NC	0	0	0	0	0	-	▲Detail
07/10/2026	NC	Full (Level I)	STATESVILLE NC	0	0	0	0	0	-	▲Detail
06/12/2026	KY	Full (Level I)	LONDON	3	1	0	3	1	-	▲Detail
06/01/2026	NC	Driver-Only (Level III)	LUMBERTON NC	0	0	0	0	0	-	▲Detail
05/21/2026	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	0	0	0	0	0	-	▲Detail
05/19/2026	KY	Full (Level I)	LONDON	1	1	0	1	1	-	▲Detail
05/19/2026	NC	Driver-Only (Level III)	GASTON COUNTY WEIGH STATION I-	0	0	0	0	0	-	▲Detail
04/28/2026	NC	Walk-Around (Level II)	I-40 WB AT EXIT 113	0	0	0	0	0	-	▲Detail
03/05/2026	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	1	0	1	0	0	-	▲Detail
03/03/2026	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	1	0	1	0	0	-	▲Detail
03/01/2026	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	1	0	1	0	0	-	▲Detail
02/27/2026	NC	Walk-Around (Level II)	MADISON COUNTY WEL CTR, I-26,	0	0	0	0	0	-	▲Detail
02/17/2026	NC	Walk-Around (Level II)	STATESVILLE WEIGH STATION, I-4	1	0	1	0	0	-	▲Detail
02/12/2026	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	1	0	1	0	0	-	▲Detail
01/15/2026	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	1	0	1	0	0	-	▲Detail
01/12/2026	NC	Driver-Only (Level III)	I-40 IREDELL COUNTY	0	0	0	0	0	-	▲Detail
01/11/2026	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION I-40	0	0	0	0	0	-	▲Detail
12/29/2025	SC	Driver-Only (Level III)	TOWNVILLE SC	2	0	2	0	0	-	▲Detail
12/16/2025	VA	Walk-Around (Level II)	TROUTVILLE VA	1	0	0	1	0	-	▲Detail
11/23/2025	TN	Driver-Only (Level III)	DANDRIDGE TN	1	0	1	0	0	-	▲Detail
11/19/2025	SC	Driver-Only (Level III)	GREENVILLE SC	0	0	0	0	0	-	▲Detail
11/18/2025	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	1	0	1	0	0	-	▲Detail
11/13/2025	NC	Driver-Only (Level III)	ASHEVILLE WEIGH STATION, I-40,	0	0	0	0	0	-	▲Detail
11/11/2025	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	0	0	0	0	0	-	▲Detail
11/03/2025	KY	Full (Level I)	LONDON	5	2	0	5	2	-	▲Detail
10/30/2025	NC	Driver-Only (Level III)	IREDELL COUNTY, I-40 E	0	0	0	0	0	-	▲Detail
10/14/2025	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	0	0	0	0	0	-	▲Detail
10/13/2025	KY	Driver-Only (Level III)	LONDON	0	0	0	0	0	-	▲Detail
10/09/2025	NC	Driver-Only (Level III)	I 40 WB	0	0	0	0	0	-	▲Detail
10/05/2025	NC	Walk-Around (Level II)	CHARLOTTE WEIGH STATION, I-85,	1	1	0	1	1	-	▲Detail
09/28/2025	NC	Walk-Around (Level II)	DAVIE COUNTY, I-40, W	0	0	0	0	0	-	▲Detail
09/24/2025	FL	Driver-Only (Level III)	OCALA FL	0	0	0	0	0	-	▲Detail
09/10/2025	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	0	0	0	0	0	-	▲Detail
09/08/2025	TN	Driver-Only (Level III)	MOHAWK TN	0	0	0	0	0	-	▲Detail
09/06/2025	FL	Driver-Only (Level III)	STARKE FL	0	0	0	0	0	-	▲Detail
09/04/2025	NC	Driver-Only (Level III)	I-40 IREDELL COUNTY	0	0	0	0	0	-	▲Detail
09/04/2025	NC	Driver-Only (Level III)	I-40	0	0	0	0	0	-	▲Detail
08/21/2025	NC	Driver-Only (Level III)	LUMBERTON WEIGH STATION, I-95,	0	0	0	0	0	-	▲Detail
08/14/2025	NC	Driver-Only (Level III)	I-40 IREDELL CO	0	0	0	0	0	-	▲Detail
07/27/2025	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	0	0	0	0	0	-	▲Detail
07/15/2025	NC	Driver-Only (Level III)	I-40	0	0	0	0	0	-	▲Detail
07/04/2025	SC	Walk-Around (Level II)	WEST COLUMBIA SC	1	0	0	0	0	-	▲Detail
06/12/2025	NC	Driver-Only (Level III)	I-40	0	0	0	0	0	-	▲Detail
05/26/2025	OH	Driver-Only (Level III)	WEST CHESTER OH	0	0	0	0	0	-	▲Detail
05/26/2025	NC	Walk-Around (Level II)	POLK COUNTY, I26	0	0	0	0	0	-	▲Detail
05/19/2025	KY	Driver-Only (Level III)	MIDWAY	0	0	0	0	0	-	▲Detail
05/13/2025	SC	Full (Level I)	PROSPERITY SC	1	0	0	0	0	-	▲Detail
05/07/2025	SC	Driver-Only (Level III)	LEXINGTON SC	1	0	0	0	0	-	▲Detail
04/25/2025	KY	Driver-Only (Level III)	LONDON	0	0	0	0	0	-	▲Detail
04/20/2025	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION I-40	0	0	0	0	0	-	▲Detail
04/16/2025	NC	Driver-Only (Level III)	DAVIE COUNTY, I-40 WESTBOUND	0	0	0	0	0	-	▲Detail
03/02/2025	NC	Driver-Only (Level III)	I 40 EAST REST AREA	0	0	0	0	0	-	▲Detail
02/28/2025	NC	Walk-Around (Level II)	I-85NB MILE 12	0	0	0	0	0	-	▲Detail
02/26/2025	TN	Full (Level I)	MOHAWK TN	1	1	0	0	1	-	▲Detail
02/09/2025	NC	Driver-Only (Level III)	DAVIDSON COUNTY, I-285, S	0	0	0	0	0	-	▲Detail
01/23/2025	GA	Driver-Only (Level III)	NICHOLSON GA	2	0	0	0	0	-	▲Detail
01/20/2025	TN	Driver-Only (Level III)	MOHAWK TN	0	0	0	0	0	-	▲Detail
01/10/2025	NC	Driver-Only (Level III)	ALAMANCE COUNTY, I-40/	0	0	0	0	0	-	▲Detail
01/01/2025	GA	Driver-Only (Level III)	COMMERCE GA	1	0	0	0	0	-	▲Detail
11/25/2024	SC	Walk-Around (Level II)	GREENVILLE SC	2	0	0	0	0	-	▲Detail
10/22/2024	NC	Driver-Only (Level III)	MT. AIRY WEIGH STATION N	2	0	2	0	0	-	▲Detail
10/16/2024	NC	Driver-Only (Level III)	GASTON COUNTY WEIGH STATION I-	0	0	0	0	0	-	▲Detail
10/16/2024	SC	Full (Level I)	TOWNVILLE SC	8	1	0	0	1	-	▲Detail
07/31/2024	TN	Walk-Around (Level II)	MOHAWK TN	1	1	0	0	1	-	▲Detail
06/25/2024	NC	Walk-Around (Level II)	DAVIE COUNTY, I-40, W	1	0	1	0	0	-	▲Detail
06/23/2024	NC	Driver-Only (Level III)	CHARLOTTE WEIGH STATION, I-85,	0	0	0	0	0	-	▲Detail
06/04/2024	NC	Driver-Only (Level III)	POLK COUNTY, US 74	0	0	0	0	0	-	▲Detail
05/31/2024	FL	Driver-Only (Level III)	OCALA FL	0	0	0	0	0	-	▲Detail
04/19/2024	NC	Driver-Only (Level III)	ROADSIDE	0	0	0	0	0	-	▲Detail
04/19/2024	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	1	0	1	0	0	-	▲Detail
03/28/2024	FL	Walk-Around (Level II)	BELLEVIEW FL	1	1	0	0	1	-	▲Detail
03/28/2024	NC	Driver-Only (Level III)	MADISON COUNTY WEL CTR, I-26,	1	0	1	0	0	-	▲Detail
03/18/2024	FL	Walk-Around (Level II)	OCALA FL	1	1	0	0	1	-	▲Detail
01/30/2024	KY	Driver-Only (Level III)	CORBIN	1	0	1	0	0	-	▲Detail
01/29/2024	NC	Walk-Around (Level II)	DAVIE COUNTY, I-40, W	1	1	0	1	1	-	▲Detail
12/31/2023	GA	Driver-Only (Level III)	CARNESVILLE GA	2	0	0	0	0	-	▲Detail
12/21/2023	SC	Walk-Around (Level II)	I-85 SB ROADSIDE	2	0	1	1	0	-	▲Detail
12/18/2023	SC	Driver-Only (Level III)	US 321 LEXINGTON COUNTY	1	0	1	0	0	-	▲Detail
12/17/2023	NC	Driver-Only (Level III)	US 25	0	0	0	0	0	-	▲Detail
11/24/2023	NC	Driver-Only (Level III)	US74 WEST NEAR 173MM	0	0	0	0	0	-	▲Detail
11/24/2023	TN	Driver-Only (Level III)	I 81 S	1	0	1	0	0	-	▲Detail
11/20/2023	NC	Driver-Only (Level III)	I 40 WB NEAR NC 68	0	0	0	0	0	-	▲Detail
10/09/2023	NC	Driver-Only (Level III)	I 40 EB	0	0	0	0	0	-	▲Detail
09/28/2023	NC	Driver-Only (Level III)	POLK COUNTY, US 74	0	0	0	0	0	-	▲Detail
09/14/2023	NC	Driver-Only (Level III)	HILLSBOROUGH WEIGH STATION, I-	0	0	0	0	0	-	▲Detail
09/08/2023	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	1	0	1	0	0	-	▲Detail
09/04/2023	GA	Driver-Only (Level III)	INTERSTATE HWY	5	0	5	0	0	-	▲Detail
08/31/2023	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	0	0	0	0	0	-	▲Detail
08/22/2023	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION I-40	1	0	1	0	0	-	▲Detail
08/15/2023	SC	Full (Level I)	I-85 NB ROADSIDE	2	1	0	2	1	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections65

Unsafe Driving 4 viols

HOS Compliance 1 viols

Vehicle Maintenance 11 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	ZURICH AMERICAN INSURANCE COMPANY	BAP 0177744	$750,000	08/15/2014	08/15/2016	Replaced
91X	BIPD/Primary	ZURICH AMERICAN INSURANCE COMPANY	BAP 0177744	$750,000	08/15/2014	08/28/2016	Cancelled
91X	BIPD/Primary	TRAVELERS PROPERTY CASUALTY CO. OF AMERICA	TC2JCAP487D598712	$750,000	08/15/2012	08/15/2014	Replaced
91X	BIPD/Primary	TRAVELERS PROPERTY CASUALTY CO. OF AMERICA	TC2JCAP487D598712	$750,000	08/15/2012	09/12/2014	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC807155	MOTOR PROPERTY COMMON CARRIER	GRANTED	11/30/2012	-	-
MC807155	MOTOR PROPERTY CONTRACT CARRIER	GRANTED	11/30/2012	-	-
MC807155	COMMON	INVOLUNTARY REVOCATION	08/01/2016	DISCONTINUED REVOCATION	08/08/2016
MC807155	CONTRACT	INVOLUNTARY REVOCATION	08/01/2016	DISCONTINUED REVOCATION	08/08/2016

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

81/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 81

−12

Starts at 100−19 totalFinal 81

Conditional safety rating−12

Vehicle out-of-service rate above national average−5

Crashes on record (rate-adjusted)−2

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

Conditional rating (acceptable, but not Unsatisfactory).

What's lowering this score

-12

Conditional safety rating

FMCSA assigned a Conditional safety rating.

-5

Vehicle out-of-service rate above national average

Vehicle OOS 31.25% vs national avg 20.72%.

-2

Crashes on record (rate-adjusted)

Crash rate: 3 crash(es) across 30 vehicles (~0.1 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Where this company lands, risk scales

Crash history (rate-adjusted)−2 of 28

0 pts · low risk−28 pts · high risk

Crash rate: 3 crash(es) across 30 vehicles (~0.1 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Vehicle out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Vehicle OOS 31.25% vs national avg 20.72%.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

CUSTOM-PAK INC

Trust Score

Public record

Company Information

Contact Details

Operating Authorities

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (3)

Roadside Violations by Safety Category Last 24 months

Inspection Records (91)

Safety Performance Percentiles

Licensing & Insurance

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