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VALIDATED

CARMAX AUTO SUPERSTORES INC

Trust Score

Excellent Why this score?

Company CheckCARMAX AUTO SUPERSTORES INC · DOT 731233

DBA: CARMAX

12800 TUCKAHOE CREEK PARKWAY, RICHMOND, VA, 23238

DOT# 731233 MC# 39826 Richmond, Virginia 5 years

CARRIER

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654

Power Units

681

Drivers

Crashes (24-Month)

$1,000,000

Insurance

Not Rated

Safety Rating

497

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

8 events tracked · latest Sep 8, 2026 ↓ Show details ↓

Safety & compliance 7

Jul 29, 2026
Clean roadside inspection, no violations.
Jul 29, 2026
Clean roadside inspection, no violations.
Jul 28, 2026
Clean roadside inspection, no violations.
Jul 24, 2026
Clean roadside inspection, no violations.
Jul 13, 2026
Crash reported (no fatalities).
Apr 17, 2026
Crash reported (no fatalities).
Feb 26, 2026
Crash reported (no fatalities).

Insurance 1

Current
Active insurance on file ($1,000,000).

Public FMCSA record · blue clean · orange change · red risk.

Driver Reviews (168 from industry sources)

TheTruckersReport 168 reviews

View Reviews →

Contact Details

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Physical Address12800 TUCKAHOE CREEK PARKWAY, RICHMOND, VA, 23238

Mailing Address12800 TUCKAHOE CREEK PARKWAY, RICHMOND, VA, 23238

Broker Surety Bond FMCSA BMC-84/85

Brokers must keep a $75,000 surety bond or trust fund on file with FMCSA. If it lapses, FMCSA revokes the broker’s authority, so an active bond is the key thing a carrier should verify before hauling for a broker.

Bond StatusActive

On File (FMCSA)$75,000

VerifiedFMCSA · 08/04/2026

Required$75,000 (FMCSA min)

Last checked09/08/2026

TypeSurety Bond (BMC-84)

Surety / TrusteeLIBERTY MUTUAL INSURANCE CO.

Contact☎ (888) 844-2663
🌐 libertymutualsurety.com

Filings on record2

Bond history

LIBERTY MUTUAL INSURANCE CO.since Aug 19, 2020 · active

LIBERTY MUTUAL INSURANCE CO.Aug 2020 to Oct 2020 · CANCELLED

Never get caught by a dead bond. Daily checks, same-day email alerts.

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Operating Authorities

Authority TypePRIVATE PROPERTY;AUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC1011460

CommonActive

ContractActive

BrokerNot Active

DocketFF039826

CommonNot Active

ContractActive

BrokerNot Active

Operating5 years

All Docket Numbers

MC1011460 FF39826

Cargo Transported

Motor Vehicles

Operation Classification

Authorized For HirePrivate (Property)

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure .12 · 24 insp with violations

Below cutoff

Hours-of-Service Compliance

measure .03 · 5 insp with violations

Below cutoff

Driver Fitness

measure .05 · 4 insp with violations

Below cutoff

Controlled Substances / Alcohol

measure .02 · 1 insp with violations

Below cutoff

Vehicle Maintenance

measure 2.01 · 43 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage36,525,735 miles

Mileage Year2024

VMT SourceMCS-150 Form

Drivers

681

Interstate

Intrastate

CDL

681

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Equipment

No equipment breakdown on file with FMCSA.

HazMatYes

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)24

Fatal1

Driver OOS1.0% avg 5.5%

Vehicle OOS15.3% avg 20.7%

SmartWay PartnerNo

Last Review09/10/2020

Insurance

Amount$1,000,000

Type84

VerifiedFMCSA · 08/04/2026

CompanyLIBERTY MUTUAL INSURANCE CO.

Policy #019073923

Last checked09/08/2026

Quick Facts

StatusActive

TypeCarrier

Fleet654 units

Drivers681

Mileage36,525,735 mi

Operating5 years

MCS-15002/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)24

Fatal1

Injury8

Tow-Away15

Driver Inspections

Total314

Out of Service3

OOS Rate1.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total183

Out of Service28

OOS Rate15.3%

National Avg20.7%

Below National Average

HazMat Inspections

Total8

OOS0

OOS Rate0.0% (avg 4.5%)

Last FMCSA Review: 09/10/2020

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

98 · 5 OOS -

2024

215 · 13 OOS ▲

2025

146 · 16 OOS ▲

2026

85 · 11 OOS ▼

Crashes

2023

7 crashes -

2024

25 crashes ▲

2025

8 crashes ▼

2026

3 crashes ▼

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Jul 2026, 268 inspections, 29 resulted in out-of-service (10.8% OOS rate).

Driver Out-of-Service 4 OOS

Vehicle Out-of-Service 26 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (43)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
07/13/2026	SONORA	KY	0	0	1	2	Clear	Dry	Daylight
04/17/2026	GREENVILLE	SC	0	1	1	3	Clear	Dry	Daylight
02/26/2026	I-75 S NEAR TERRELL MILL RD	GA	0	0	1	2	Rain	Wet	Dusk
12/22/2025	Palos Twp	IL	0	0	1	2	Clear	Dry	Dusk
12/15/2025	LYONS TWP	IL	0	0	1	2	Clear	Dry	Dusk
09/27/2025	LYONS TWP	IL	0	1	1	4	Clear	Dry	Daylight
09/26/2025	ELMHURST	IL	0	0	1	2	Clear	Dry	Daylight
02/18/2025	CORAL SPRINGS	FL	0	0	1	1	-	Dry	Daylight
02/13/2025	ATLANTA	GA	0	0	1	2	Clear	Dry	Dusk
02/12/2025	R1- IR11/CASINO CENTER SB OFF RAMP	NV	0	0	1	2	Clear	Dry	Dusk
01/14/2025	RALEIGH	NC	0	0	1	2	Clear	Dry	Dawn
12/06/2024	PHILADELPHIA CITY	PA	0	0	1	2	Clear	Dry	Daylight
11/14/2024	DAYTONA BEACH	FL	0	1	1	2	Clear	Dry	Dawn
11/11/2024	MILWAUKEE	WI	0	2	1	2	Clear	Dry	Dusk
11/06/2024	MERRILLVILLE	IN	1	2	1	3	Clear	Dry	Daylight
10/16/2024	HOUSTON	TX	0	0	1	2	Clear	Dry	Daylight
10/12/2024	COLORADO SPRINGS	CO	0	0	1	2	Clear	Dry	Daylight
09/24/2024	SALEM	OR	0	0	1	2	Clear	Dry	Daylight
09/04/2024	RICHMOND	CA	0	1	0	2	Clear	Dry	Dusk
08/09/2024	INTERSTATE 85 SB AT MM 44	GA	0	1	1	2	Clear	Dry	Dusk
08/06/2024	I-285 S AT MM 16	GA	0	2	1	3	Severe Crosswinds	Dry	Daylight
06/28/2024	ELK GROVE	IL	0	0	1	2	Rain	Wet	Daylight
06/24/2024	RURAL	LA	0	1	1	2	Clear	Dry	Daylight
05/22/2024	RICHMOND CITY	VA	0	5	1	4	Clear	Dry	Daylight
05/15/2024	MANHEIM TOWNSHIP	PA	0	0	1	3	Rain	Wet	Daylight
05/09/2024	WILDOMAR	CA	0	0	1	2	Clear	Dry	Daylight
05/09/2024	CORONA	CA	0	0	1	3	Clear	Dry	Dusk
03/29/2024	TEMPLE	TX	0	0	1	2	Clear	Dry	Daylight
03/22/2024	WILDOMAR	CA	0	0	1	1	Clear	Dry	Dawn
03/13/2024	PLEASANT VALLEY	MO	0	0	1	1	Clear	Dry	Dawn
03/07/2024	PASADENA	CA	0	0	1	3	Clear	Dry	Daylight
02/10/2024	JACKSONVILLE	FL	0	0	1	2	Clear	Dry	Dusk
01/27/2024	UNINCORPORATED	FL	0	1	1	3	Clear	Dry	Dawn
01/25/2024	NASHVILLE	TN	0	0	1	2	Rain	Wet	Dusk
01/13/2024	JACKSONVILLE	FL	0	0	1	2	Clear	Dry	Daylight
01/08/2024	I 25 AT 177	CO	0	0	1	2	Fog/Smog	Ice	Daylight
10/24/2023	AIKEN	SC	0	0	1	2	Clear	Dry	Daylight
10/16/2023	UNINCORPORATED	CA	0	0	1	2	Clear	Dry	Daylight
10/03/2023	UNINCORPORATED	FL	0	1	0	2	-	Dry	Daylight
09/16/2023	HARTSVILLE	SC	0	0	1	2	Clear	Dry	Daylight
09/14/2023	NORTH CHARLESTON	SC	0	1	1	3	Clear	Dry	Daylight
09/10/2023	MONTGOMERY	IL	0	1	0	2	-	Dry	Daylight
08/21/2023	NON-CITY OR UNINCORPORATE	MO	0	2	1	3	Other/Unknown	Dry	Daylight

Roadside Violations by Safety Category Last 24 months

135 roadside violations across 268 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Unsafe Driving 66 violations · 0 OOS

Vehicle Maintenance 56 violations · 26 OOS

Hours-of-Service (HOS) Compliance 7 violations · 0 OOS

Driver Fitness 4 violations · 3 OOS

Other (General) 2 violations · 1 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (100)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
07/29/2026	OR	Full (Level I)	TIGARD OR	0	0	0	0	0	0	-	▲Detail
07/29/2026	FL	Walk-Around (Level II)	LAWTEY FL	0	0	0	0	0	0	-	▲Detail
07/28/2026	MA	Driver-Only (Level III)	MA	0	0	0	0	0	0	-	▲Detail
07/24/2026	TN	Full (Level I)	ARDMORE TN	0	0	0	0	0	0	-	▲Detail
07/21/2026	CA	Walk-Around (Level II)	CA	1	0	0	0	1	0	-	▲Detail
07/18/2026	MD	Walk-Around (Level II)	BALTIMORE MD	1	0	0	0	1	0	-	▲Detail
07/09/2026	LA	Walk-Around (Level II)	SLIDELL LA	0	0	0	0	0	0	-	▲Detail
07/09/2026	KY	Driver-Only (Level III)	WADDY	0	0	0	0	0	0	-	▲Detail
07/09/2026	TN	Driver-Only (Level III)	ARDMORE TN	0	0	0	0	0	0	-	▲Detail
07/09/2026	FL	Driver-Only (Level III)	PENSACOLA FL	0	0	0	0	0	0	-	▲Detail
07/05/2026	GA	Driver-Only (Level III)	FORSYTH GA	0	0	0	0	0	0	-	▲Detail
07/03/2026	CA	Full (Level I)	CA	1	0	0	0	1	0	-	▲Detail
06/30/2026	CA	Driver-Only (Level III)	CA	0	0	0	0	0	0	-	▲Detail
06/29/2026	MA	Driver-Only (Level III)	MA	0	0	0	0	0	0	-	▲Detail
06/27/2026	OR	Full (Level I)	WOODBURN OR	1	0	0	0	1	0	-	▲Detail
06/25/2026	PA	Full (Level I)	RAPHO TWP PA	0	0	0	0	0	0	-	▲Detail
06/23/2026	MI	Driver-Only (Level III)	MI	1	0	1	0	0	0	-	▲Detail
06/22/2026	CA	Full (Level I)	CA	0	0	0	0	0	0	-	▲Detail
06/20/2026	NC	Driver-Only (Level III)	BESSEMER CITY NC	0	0	0	0	0	0	-	▲Detail
06/16/2026	GA	Walk-Around (Level II)	LOCUST GROVE GA	5	1	4	0	1	1	-	▲Detail
06/13/2026	TX	Walk-Around (Level II)	IH45 SB CENTERVILLE SCALE	0	0	0	0	0	0	-	▲Detail
06/11/2026	NC	Walk-Around (Level II)	HILLSBOROUGH NC	1	1	0	0	1	1	-	▲Detail
06/09/2026	MD	Walk-Around (Level II)	ELKRIDGE MD	0	0	0	0	0	0	-	▲Detail
06/08/2026	SC	Driver-Only (Level III)	COLUMBIA SC	0	0	0	0	0	0	-	▲Detail
06/03/2026	TX	Walk-Around (Level II)	US281 SB FALFURRIAS SCALE	0	0	0	0	0	0	-	▲Detail
05/31/2026	CA	Walk-Around (Level II)	CA	0	0	0	0	0	0	-	▲Detail
05/26/2026	CA	Walk-Around (Level II)	CA	1	1	0	0	1	1	-	▲Detail
05/25/2026	IL	Walk-Around (Level II)	I-88	0	0	0	0	0	0	-	▲Detail
05/24/2026	GA	Driver-Only (Level III)	FORSYTH GA	0	0	0	0	0	0	-	▲Detail
05/19/2026	MD	Full (Level I)	FREDERICK MD	2	0	0	0	2	0	-	▲Detail
05/19/2026	LA	Walk-Around (Level II)	BREAUX BRIDGE LA	1	0	0	0	1	0	-	▲Detail
05/18/2026	FL	Driver-Only (Level III)	HOBE SOUND FL	0	0	0	0	0	0	-	▲Detail
05/14/2026	OH	Driver-Only (Level III)	LEBANON OH	1	0	1	0	0	0	-	▲Detail
05/12/2026	RI	Walk-Around (Level II)	RICHMOND RI	0	0	0	0	0	0	-	▲Detail
05/04/2026	LA	Walk-Around (Level II)	HAMMOND LA	0	0	0	0	0	0	-	▲Detail
05/04/2026	MD	Walk-Around (Level II)	BALTIMORE MD	1	0	1	0	0	0	-	▲Detail
04/30/2026	OK	Full (Level I)	OK	3	1	0	0	3	1	-	▲Detail
04/29/2026	GA	Walk-Around (Level II)	VILLA RICA GA	0	0	0	0	0	0	-	▲Detail
04/28/2026	CA	Full (Level I)	RAINBOW C.V.E.F. (N/B)	0	0	0	0	0	0	-	▲Detail
04/21/2026	MA	Driver-Only (Level III)	S-STONEHAM	1	0	1	0	0	0	-	▲Detail
04/21/2026	CA	Full (Level I)	RAINBOW IF	2	0	0	0	2	0	-	▲Detail
04/20/2026	CA	Driver-Only (Level III)	NIMITZ IF	0	0	0	0	0	0	-	▲Detail
04/15/2026	SC	Walk-Around (Level II)	NEWBERRY SC	0	0	0	0	0	0	-	▲Detail
04/14/2026	MA	Driver-Only (Level III)	H-BURLINGTON	1	0	1	0	0	0	-	▲Detail
04/13/2026	FL	Walk-Around (Level II)	PALM COAST FL	0	0	0	0	0	0	-	▲Detail
04/03/2026	SC	Driver-Only (Level III)	GREENWOOD SC	0	0	0	0	0	0	-	▲Detail
03/31/2026	FL	Driver-Only (Level III)	WINTER GARDEN FL	0	0	0	0	0	0	-	▲Detail
03/31/2026	FL	Driver-Only (Level III)	DELRAY BEACH FL	1	0	1	0	0	0	-	▲Detail
03/27/2026	TX	Walk-Around (Level II)	IH10 EB KINGSBURY SCALE	0	0	0	0	0	0	-	▲Detail
03/26/2026	IN	Walk-Around (Level II)	WEST HARRISON IN	1	1	0	0	1	1	-	▲Detail
03/22/2026	WI	Walk-Around (Level II)	STURTEVANT WI	1	1	0	0	1	1	-	▲Detail
03/22/2026	MA	Driver-Only (Level III)	H-STURBRIDGE	1	0	1	0	0	0	-	▲Detail
03/17/2026	SC	Walk-Around (Level II)	CHAPIN SC	0	0	0	0	0	0	-	▲Detail
03/13/2026	SC	Driver-Only (Level III)	ROCK HILL SC	2	0	2	0	0	0	-	▲Detail
03/11/2026	IN	Walk-Around (Level II)	WEST HARRISON IN	0	0	0	0	0	0	-	▲Detail
03/10/2026	CA	Full (Level I)	SR-14 NB PIT SCALE	0	0	0	0	0	0	-	▲Detail
03/09/2026	FL	Driver-Only (Level III)	JACKSONVILLE FL	0	0	0	0	0	0	-	▲Detail
02/27/2026	MD	Walk-Around (Level II)	ROSEDALE MD	1	1	1	1	0	0	-	▲Detail
02/26/2026	CT	Walk-Around (Level II)	MIDDLETOWN	1	0	0	0	1	0	-	▲Detail
02/25/2026	SC	Driver-Only (Level III)	LEXINGTON SC	0	0	0	0	0	0	-	▲Detail
02/23/2026	CA	Full (Level I)	RAINBOW IF	0	0	0	0	0	0	-	▲Detail
02/19/2026	GA	Driver-Only (Level III)	RINGGOLD GA	0	0	0	0	0	0	-	▲Detail
02/18/2026	SC	Walk-Around (Level II)	KINARDS SC	0	0	0	0	0	0	-	▲Detail
02/16/2026	CA	Driver-Only (Level III)	RAINBOW IF	0	0	0	0	0	0	-	▲Detail
02/13/2026	KY	Driver-Only (Level III)	WADDY	0	0	0	0	0	0	-	▲Detail
02/12/2026	GA	Full (Level I)	DOUGLASVILLE GA	1	0	0	0	1	0	-	▲Detail
02/11/2026	CA	Walk-Around (Level II)	S/B US-101 CONEJO IF	0	0	0	0	0	0	-	▲Detail
02/09/2026	LA	Walk-Around (Level II)	BREAUX BRIDGE LA	1	1	0	0	1	1	-	▲Detail
02/08/2026	MS	Walk-Around (Level II)	MOSS POINT	0	0	0	0	0	0	-	▲Detail
02/05/2026	IN	Walk-Around (Level II)	RICHMOND IN	0	0	0	0	0	0	-	▲Detail
01/31/2026	CA	Driver-Only (Level III)	RAINBOW IF	2	0	1	0	1	0	-	▲Detail
01/29/2026	FL	Walk-Around (Level II)	OCALA FL	0	0	0	0	0	0	-	▲Detail
01/28/2026	WA	Driver-Only (Level III)	VANCOUVER WA	0	0	0	0	0	0	-	▲Detail
01/25/2026	CA	Walk-Around (Level II)	I-15 N/B RAINBOW CVEF	0	0	0	0	0	0	-	▲Detail
01/25/2026	CA	Driver-Only (Level III)	I-15 N/B RAINBOW CVEF	1	1	0	0	1	1	-	▲Detail
01/25/2026	FL	Walk-Around (Level II)	OCALA FL	2	0	1	0	1	0	-	▲Detail
01/23/2026	SC	Driver-Only (Level III)	COLUMBIA SC	0	0	0	0	0	0	-	▲Detail
01/20/2026	WA	Driver-Only (Level III)	FEDERAL WAY WA	0	0	0	0	0	0	-	▲Detail
01/18/2026	NC	Driver-Only (Level III)	US 321 SB AT RIVER RD	0	0	0	0	0	0	-	▲Detail
01/18/2026	MD	Walk-Around (Level II)	FREDERICK MD	3	1	0	0	3	1	-	▲Detail
01/08/2026	WI	Walk-Around (Level II)	KENOSHA WI	3	1	1	0	2	1	-	▲Detail
01/06/2026	KY	Walk-Around (Level II)	VERONA	0	0	0	0	0	0	-	▲Detail
01/02/2026	NC	Driver-Only (Level III)	NC 87 @ NC 27	0	0	0	0	0	0	-	▲Detail
01/02/2026	GA	Walk-Around (Level II)	GROVETOWN GA	1	0	0	0	1	0	-	▲Detail
01/01/2026	CA	Full (Level I)	CONEJO IF	0	0	0	0	0	0	-	▲Detail
12/31/2025	FL	Walk-Around (Level II)	MELBOURNE FL	0	0	0	0	0	0	-	▲Detail
12/28/2025	TX	Walk-Around (Level II)	US290 EB MM 648	0	0	0	0	0	0	-	▲Detail
12/23/2025	TN	Driver-Only (Level III)	ATLANTA GA	0	0	0	0	0	0	-	▲Detail
12/22/2025	IL	Driver-Only (Level III)	I-294 SOUTHBOUND	0	0	0	0	0	0	-	▲Detail
12/17/2025	CA	Driver-Only (Level III)	RAINBOW IF	0	0	0	0	0	0	-	▲Detail
12/16/2025	CA	Full (Level I)	WB PERALTA SCALE	2	0	0	0	2	0	-	▲Detail
12/14/2025	CA	Full (Level I)	RAINBOW IF	1	1	0	0	1	1	-	▲Detail
12/05/2025	FL	Walk-Around (Level II)	CRESTVIEW FL	0	0	0	0	0	0	-	▲Detail
12/04/2025	PA	Driver-Only (Level III)	RAMP FROM I-476 NORTH TO I-76	0	0	0	0	0	0	-	▲Detail
12/03/2025	KY	Walk-Around (Level II)	LOUISVILLE	0	0	0	0	0	0	-	▲Detail
12/03/2025	MA	Driver-Only (Level III)	H-NORTH ATTLEBORO	1	0	1	0	0	0	-	▲Detail
11/25/2025	NV	Driver-Only (Level III)	AUTO SHOW/US95	4	0	3	0	1	0	-	▲Detail
11/24/2025	CO	Driver-Only (Level III)	DUMONT CO	1	0	1	0	0	0	-	▲Detail
11/23/2025	FL	Walk-Around (Level II)	DELRAY BEACH FL	1	1	0	0	1	1	-	▲Detail
11/19/2025	CA	Walk-Around (Level II)	ANTELOPE E/B	0	0	0	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections280

Unsafe Driving 24 viols

HOS Compliance 5 viols

Driver Fitness 4 viols

Controlled Substances 1 viols

Vehicle Maintenance 43 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	TRAVELERS PROPERTY CASUALTY CO. OF AMERICA	6E003525	$750,000	12/06/2018	12/06/2018	Replaced
91X	BIPD/Primary	TRAVELERS PROPERTY CASUALTY CO. OF AMERICA	6E003525	$1,000,000	12/06/2018	02/19/2019	Replaced
83	CARGO	LIBERTY MUTUAL INSURANCE CO.	01907393	$0	08/19/2020	10/17/2020	Cancelled
84	SURETY	LIBERTY MUTUAL INSURANCE CO.	019073923	$0	08/07/2020	10/17/2020	Cancelled
34	CARGO	UNDERWRITERS AT LLOYDS LONDON	1084ZFTLDCH000047-00	$0	03/01/2024	03/03/2025	Cancelled
34	CARGO	UNDERWRITERS AT LLOYDS LONDON	1084ZFT10900823AA	$0	03/01/2023	03/01/2024	Cancelled
34	CARGO	UNDERWRITERS AT LLOYDS LONDON	1084ZFT1090079AA	$0	02/22/2019	02/22/2020	Cancelled
91X	BIPD/Primary	TRAVELERS PROPERTY CASUALTY CO. OF AMERICA	6E003525	$750,000	02/19/2019	04/02/2019	Replaced

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
FF039826	PROPERTY FREIGHT FORWARDER	GRANTED	09/23/2020	-	-
MC1011460	MOTOR PROPERTY COMMON CARRIER	GRANTED	02/08/2019	-	-
MC1011460	MOTOR PROPERTY CONTRACT CARRIER	GRANTED	02/08/2019	-	-

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

99/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 99

Starts at 100−1 totalFinal 99

Fatal crash on record (rate-adjusted)−1

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Active for-hire authority on file, FMCSA requires insurance to keep it active.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-1

Fatal crash on record (rate-adjusted)

Crash rate: 24 crash(es) across 654 vehicles (~0.04 per vehicle); 1 fatal (4% fatal). Scaled to fleet size and fatal severity.

Where this company lands, risk scales

Crash history (rate-adjusted)−1 of 28

0 pts · low risk−28 pts · high risk

Crash rate: 24 crash(es) across 654 vehicles (~0.04 per vehicle); 1 fatal (4% fatal). Scaled to fleet size and fatal severity.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

CARMAX AUTO SUPERSTORES INC

Trust Score

Public record

Driver Reviews (168 from industry sources)

Company Information

Contact Details

Broker Surety Bond FMCSA BMC-84/85

Operating Authorities

All Docket Numbers

Cargo Transported

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Equipment

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (43)

Roadside Violations by Safety Category Last 24 months

Inspection Records (100)

Safety Performance Percentiles

Licensing & Insurance

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