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VALIDATED

BETTER BUSINESS CONNECTION INC

Trust Score

Analyzing company data...

Company CheckBETTER BUSINESS CONNECTION INC · DOT 594386

DBA: CONNECT

22664 RELOCATION DRIVE, STERLING, VA, 20166

DOT# 594386 MC# 287479 Sterling, Virginia 27 years

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$5,000,000

Insurance

Satisfactory

Safety Rating

Inspections

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Public record

8 events tracked · latest Jul 7, 2026 ↓ Show details ↓

Safety & compliance 6

May 21, 2026
Roadside inspection, 1 out-of-service violation.
Apr 17, 2026
Roadside inspection, 2 out-of-service violations.
Nov 23, 2025
Roadside inspection, 1 violation (no OOS).
Jul 29, 2025
Clean roadside inspection, no violations.
May 7, 2025
Crash reported (no fatalities).
Mar 25, 2025
Crash reported (no fatalities).

Insurance 2

Current
Active insurance on file ($5,000,000).
Sep 10, 2025
Insurance policy cancelled (PHILADELPHIA INDEMNITY INSURANCE COMPANY).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

Phone(703) 707-2020

Fax(866) 229-2269

Email[email protected]

Physical Address22664 RELOCATION DRIVE, STERLING, VA, 20166

Mailing AddressPO BOX 16387, WASHINGTON, DC, 20041

Other Companies at This Address

Address22664 RELOCATION DRIVE, STERLING, VA 20166

Others here

Distinct phones

Active

Company	DOT	Phone	Status
BBC VAN SERVICE INC	1530158	(703) 707-2028	Active
BETTER BUSINESS CONNECTION INC this company	594386	(703) 707-2020	Active

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypePRIVATE PASSENGER, BUSINESS;AUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC287479

CommonActive

ContractNot Active

BrokerNot Active

Operating27 years

All Docket Numbers

MC287479

Company Overview

BETTER BUSINESS CONNECTION INC is a FMCSA-validated carrier based in Sterling, Virginia. The company has been in operation for 27 years, registered with the FMCSA on 03/21/1995. The fleet consists of 80 power units and 90 drivers. Annual mileage is reported at 3,031,702 miles (2023). The carrier transports Passengers. 2 crashes have been reported with no fatalities. A total of 26 inspections are on file. Both driver and vehicle out-of-service rates are below the national average, indicating strong compliance. The carrier holds a Satisfactory safety rating from the FMCSA. Insurance coverage of $5,000,000 is on file through PHILADELPHIA INDEMNITY INSURANCE COMPANY. Active operating authorities include Common. Based on authority, insurance, safety, and compliance data, BETTER BUSINESS CONNECTION INC has a Trust Score of 90/100 (Excellent).

Cargo Transported

Passengers

Operation Classification

Authorized For HirePrivate (Pass. Business) Passenger Carrier

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 2.85 · 6 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage3,031,702 miles

Mileage Year2023

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Equipment

No equipment breakdown on file with FMCSA.

HazMatNo

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)2

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS15.8% avg 20.7%

SmartWay PartnerNo

Last Review07/08/2025

Insurance

Amount$5,000,000

Type91X

VerifiedFMCSA · 07/02/2026

CompanyPHILADELPHIA INDEMNITY INSURANCE COMPANY

Policy #PHPK2601751-010

Quick Facts

StatusActive

TypeCarrier

Fleet80 units

Drivers90

Mileage3,031,702 mi

Operating27 years

MCS-15004/2024

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)2

Fatal0

Injury2

Tow-Away0

Safety RatingSatisfactory

Driver Inspections

Total7

Out of Service0

OOS Rate0.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total19

Out of Service3

OOS Rate15.8%

National Avg20.7%

Below National Average

Last FMCSA Review: 07/08/2025 | Rated: 08/11/2008

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

1 · 0 OOS -

2024

10 · 0 OOS =

2025

13 · 2 OOS ▲

2026

2 · 2 OOS =

Crashes

2023

0 crashes -

2024

0 crashes =

2025

2 crashes ▲

2026

0 crashes ▼

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through May 2026, 17 inspections, 4 resulted in out-of-service (23.5% OOS rate).

Driver Out-of-Service 1 OOS

Vehicle Out-of-Service 5 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (2)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
05/07/2025	INGLEWOOD	CA	0	1	1	2	Clear	Dry	Daylight
03/25/2025	KANSAS CITY	MO	0	7	1	2	Clear	Dry	Daylight

Roadside Violations by Safety Category Last 24 months

23 roadside violations across 17 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 19 violations · 5 OOS

Unsafe Driving 3 violations · 0 OOS

Hours-of-Service (HOS) Compliance 1 violation · 1 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (26)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
05/21/2026	VA	Full (Level I)	DULLES VA	6	1	2	1	4	0	-	▲Detail
04/17/2026	DC	Full (Level I)	WASHINGTON DC	6	2	0	0	6	2	-	▲Detail
11/23/2025	DC	Full (Level I)	WASHINGTON DC	1	0	1	0	0	0	-	▲Detail
07/29/2025	MD	Full (Level I)	COLLEGE PARK MD	0	0	0	0	0	0	-	▲Detail
07/24/2025	CA	Terminal (Level V)	1440 W 178TH ST GARDENA 90248	0	0	0	0	0	0	-	▲Detail
07/24/2025	CA	Terminal (Level V)	1440 W 178TH ST GARDENA 90248	2	0	0	0	2	0	-	▲Detail
07/24/2025	CA	Terminal (Level V)	1440 W 178TH ST GARDENA 90248	1	0	0	0	1	0	-	▲Detail
07/08/2025	CA	Terminal (Level V)	450 SECOND AVE	0	0	0	0	0	0	-	▲Detail
05/27/2025	MD	Full (Level I)	COLLEGE PARK MD	3	2	0	0	0	2	-	▲Detail
05/15/2025	MD	Full (Level I)	COLLEGE PARK MD	1	1	0	0	0	1	-	▲Detail
04/23/2025	MD	Full (Level I)	PRINCE GEORGES COUNTY	0	0	0	0	0	0	-	▲Detail
02/06/2025	CA	Terminal (Level V)	GARDENA CA	2	0	0	0	2	0	-	▲Detail
02/06/2025	CA	Terminal (Level V)	GARDENA CA	0	0	0	0	0	0	-	▲Detail
02/06/2025	CA	Terminal (Level V)	GARDENA CA	1	0	0	0	1	0	-	▲Detail
02/05/2025	VA	Driver-Only (Level III)	STERLING VA	0	0	0	0	0	0	-	▲Detail
10/22/2024	MD	Terminal (Level V)	PSC ONLY - OUT OF STATE	0	0	0	0	0	0	-	▲Detail
10/22/2024	MD	Terminal (Level V)	PSC ONLY - OUT OF STATE	0	0	0	0	0	0	-	▲Detail
06/11/2024	CA	Terminal (Level V)	CASTLE GLN N/O OF VILLAGE GLN	0	0	0	0	0	0	-	▲Detail
05/08/2024	MD	Terminal (Level V)	PSC TERMINAL	0	0	0	0	0	0	-	▲Detail
05/08/2024	MD	Terminal (Level V)	PSC TERMINAL	0	0	0	0	0	0	-	▲Detail
05/08/2024	MD	Terminal (Level V)	PSC TERMINAL	0	0	0	0	0	0	-	▲Detail
01/25/2024	CA	Terminal (Level V)	3152 BANDINI BLVD VERNON 90058	4	0	0	0	4	0	-	▲Detail
01/25/2024	CA	Terminal (Level V)	3152 BANDINI BLVD VERNON 90058	2	0	0	0	2	0	-	▲Detail
01/25/2024	CA	Terminal (Level V)	3152 BANDINI BLVD VERNON 90058	0	0	0	0	0	0	-	▲Detail
01/23/2024	CA	Terminal (Level V)	3550 RUFFIN RD	0	0	0	0	0	0	-	▲Detail
11/25/2023	VA	Driver-Only (Level III)	LOUDOUN COUNTY -DULLES AIRPORT	1	0	0	0	1	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections17

Unsafe Driving 0% 0 viols

HOS Compliance 0% 0 viols

Driver Fitness 0% 0 viols

Vehicle Maintenance 27% 6 viols

Out of Service Orders (1)

OOS Date	Reason	Status	Rescind Date
2005-07-11	90 day failure to pay fine	ACTIVE	2005-07-11

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Excess	UNITED STATES FIRE INSURANCE CO.	553-055675	$5,000,000	10/26/1998	02/09/2003	Replaced
91X	BIPD/Primary	UNITED STATES FIRE INSURANCE CO.	133-6438746	$1,000,000	10/26/1998	02/09/2001	Replaced
91X	BIPD/Primary	PHILADELPHIA INDEMNITY INSURANCE COMPANY	PHPK2601751-009	$5,000,000	09/10/2024	09/10/2025	Replaced
91X	BIPD/Primary	PHILADELPHIA INDEMNITY INSURANCE COMPANY	PHPK2601751	$5,000,000	09/10/2023	09/10/2024	Replaced
91X	BIPD/Primary	PHILADELPHIA INDEMNITY INSURANCE COMPANY	PHPK2459219	$5,000,000	09/10/2022	09/10/2023	Replaced
91X	BIPD/Primary	PHILADELPHIA INDEMNITY INSURANCE COMPANY	PHPK2321916	$5,000,000	09/10/2021	09/10/2022	Replaced
91X	BIPD/Primary	PHILADELPHIA INDEMNITY INSURANCE COMPANY	PHPK2178687	$5,000,000	09/10/2020	09/10/2021	Replaced
91X	BIPD/Primary	PHILADELPHIA INDEMNITY INSURANCE COMPANY	PHPK2033434	$5,000,000	09/10/2019	09/10/2020	Replaced
91X	BIPD/Primary	PHILADELPHIA INDEMNITY INSURANCE COMPANY	PHPK1876912	$5,000,000	09/10/2018	09/10/2019	Replaced
91X	BIPD/Primary	PHILADELPHIA INDEMNITY INSURANCE COMPANY	PHPK1709373	$5,000,000	09/10/2017	09/10/2018	Replaced
91X	BIPD/Primary	PHILADELPHIA INDEMNITY INSURANCE COMPANY	PHPK1549148	$5,000,000	09/10/2016	09/10/2017	Replaced
91X	BIPD/Primary	PHILADELPHIA INDEMNITY INSURANCE COMPANY	PHPK1390628	$5,000,000	09/10/2015	09/10/2016	Replaced
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IXG418108A	$3,500,000	09/10/2014	09/10/2015	Cancelled
91X	BIPD/Primary	NEW YORK MARINE & GENERAL INS. CO.	AU2014LLP00312	$1,500,000	09/10/2014	09/10/2015	Replaced
91X	BIPD/Excess	UNITED STATES FIRE INSURANCE CO.	553 055675	$5,000,000	08/14/1998	10/26/1998	Replaced
91X	BIPD/Primary	UNITED STATES FIRE INSURANCE CO.	133 609286 7	$1,000,000	08/14/1998	08/14/1998	Replaced
91X	BIPD/Primary	UNITED STATES FIRE INSURANCE CO.	133 609286-7	$1,000,000	08/14/1998	10/26/1998	Replaced
91X	BIPD/Primary	NATIONAL CASUALTY COMPANY	OPOL000991	$1,500,000	04/11/2012	01/01/2013	Replaced
91X	BIPD/Excess	NATIONAL CASUALTY COMPANY	XLS0074640	$3,500,000	04/11/2012	05/06/2013	Cancelled
91X	BIPD/Primary	TRAVELERS INDEMNITY COMPANY OF AMERICA	Y650 959 K 1651 TIA 03	$1,000,000	02/09/2003	01/01/2012	Cancelled
91X	BIPD/Excess	TRAVELERS PROPERTY CASUALTY CO. OF AMERICA	YSMCUP 959 K 1675 TIL 03	$4,000,000	02/09/2003	01/01/2012	Cancelled
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IXG369908B	$4,000,000	02/09/2002	02/09/2003	Cancelled
91X	BIPD/Primary	UNITED STATES FIDELITY & GUARANTY CO.	D085P00214	$1,000,000	02/09/2002	02/09/2003	Cancelled
91X	BIPD/Primary	UNITED STATES FIDELITY & GUARANTY CO.	D085P00214	$1,000,000	02/09/2002	02/09/2002	Replaced
91X	BIPD/Primary	UNITED STATES FIDELITY & GUARANTY CO.	D085P00214	$1,000,000	02/09/2002	12/17/2002	Cancelled
91X	BIPD/Primary	UNITED STATES FIDELITY & GUARANTY CO.	DRE 16772-01	$1,000,000	02/09/2001	02/03/2004	Replaced
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IXG-369908A	$4,000,000	02/09/2001	03/08/2002	Cancelled
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IXG-369908A	$4,000,000	02/09/2001	02/09/2002	Replaced
91X	BIPD/Excess	UNITED STATES FIDELITY & GUARANTY CO.	DRE 16773-01	$1,000,000	02/09/2001	02/09/2002	Cancelled
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IXG418108	$3,500,000	01/01/2014	09/10/2014	Cancelled
91X	BIPD/Primary	AMERICAN SOUTHERN INSURANCE CO.	BA727652	$1,500,000	01/01/2014	09/10/2014	Replaced
91X	BIPD/Primary	SCOTTSDALE INSURANCE COMPANY	XLS0082081	$3,500,000	01/01/2013	01/01/2013	Replaced
91X	BIPD/Primary	NATIONAL CASUALTY COMPANY	OPOL001541	$1,500,000	01/01/2013	01/01/2014	Cancelled
91X	BIPD/Excess	SCOTTSDALE INSURANCE COMPANY	XLS0082081	$3,500,000	01/01/2013	01/01/2014	Cancelled
91X	BIPD/Excess	SCOTTSDALE INSURANCE COMPANY	XLS0074640	$3,500,000	01/01/2012	04/11/2012	Cancelled
91X	BIPD/Primary	NATIONAL CASUALTY COMPANY	OPOL000991	$1,500,000	01/01/2012	04/11/2012	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC287479	COMMON	INVOLUNTARY REVOCATION	12/05/2013	DISCONTINUED REVOCATION	01/02/2014
MC287479	COMMON	INVOLUNTARY REVOCATION	12/05/2011	DISCONTINUED REVOCATION	12/30/2011
MC287479	MOTOR PASSENGER COMMON CARRIER	GRANTED	10/20/1998	OUT OF SERVICE	07/11/2005
MC287479	COMMON	INVOLUNTARY REVOCATION	08/14/2015	DISCONTINUED REVOCATION	09/11/2015
MC287479	COMMON	INVOLUNTARY REVOCATION	08/14/2014	DISCONTINUED REVOCATION	09/10/2014
MC287479	MOTOR PASSENGER COMMON CARRIER	DISMISSED	07/25/1995	-	-
MC287479	MOTOR PASSENGER COMMON CARRIER	GRANTED	07/11/2005	-	-
MC287479	COMMON	INVOLUNTARY REVOCATION	04/09/2013	DISCONTINUED REVOCATION	05/10/2013

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

90/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 90

−10

Starts at 100−10 totalFinal 90

MCS-150 update overdue−10

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

FMCSA shows active coverage on file as of 7/2/2026.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

-10

MCS-150 update overdue

The required biennial MCS-150 update has not been filed on time (score factor, not a verification failure).

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

BETTER BUSINESS CONNECTION INC

Trust Score

Public record

Company Information

Contact Details

Other Companies at This Address

Operating Authorities

All Docket Numbers

Company Overview

Cargo Transported

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Equipment

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (2)

Roadside Violations by Safety Category Last 24 months

Inspection Records (26)

Safety Performance Percentiles

Out of Service Orders (1)

Licensing & Insurance

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