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DIRECT SUPPORT RESOURCES INC

Trust Score

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Company CheckDIRECT SUPPORT RESOURCES INC · DOT 551369

DBA: DSR

91 240 KALAELOA BOULEVARD, KAPOLEI, HI, 96707-1820

DOT# 551369 MC# 588145 Kapolei, Hawaii 13 years

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$1,000,000

Insurance

Satisfactory

Safety Rating

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

6 events tracked · latest Sep 8, 2026 ↓ Show details ↓

Safety & compliance 5

Aug 5, 2026
Roadside inspection, 1 violation (no OOS).
Jul 1, 2026
Roadside inspection, 1 violation (no OOS).
May 18, 2026
Clean roadside inspection, no violations.
May 13, 2026
Roadside inspection, 1 out-of-service violation.
Nov 26, 2025
Crash reported (no fatalities).

Insurance 1

Current
Active insurance on file ($1,000,000).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

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EmailSign in to view

Physical Address91 240 KALAELOA BOULEVARD, KAPOLEI, HI, 96707-1820

Mailing Address91 240 KALAELOA BOULEVARD, KAPOLEI, HI, 96707-1820

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC588145

CommonActive

ContractNot Active

BrokerNot Active

Operating13 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure .29 · 2 insp with violations

Below cutoff

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 4.7 · 11 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage279,098 miles

Mileage Year2024

VMT SourceActual

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Equipment

No equipment breakdown on file with FMCSA.

HazMatYes

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)1

Fatal0

Driver OOS6.5% avg 5.5%

Vehicle OOS30.4% avg 20.7%

SmartWay PartnerNo

Last Review05/20/2024

Insurance

Amount$1,000,000

Type34

VerifiedFMCSA · 09/01/2026

CompanyAGCS MARINE INSURANCE COMPANY

Policy #MXI93046598

Last checked09/08/2026

Quick Facts

StatusActive

TypeCarrier

Fleet17 units

Drivers19

Mileage279,098 mi

Operating13 years

MCS-15007/2024

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)1

Fatal0

Injury0

Tow-Away1

Safety RatingSatisfactory

Driver Inspections

Total31

Out of Service2

OOS Rate6.5%

National Avg5.5%

Above National Average

Vehicle Inspections

Total23

Out of Service7

OOS Rate30.4%

National Avg20.7%

Above National Average

HazMat Inspections

Total3

OOS0

OOS Rate0.0% (avg 4.5%)

Last FMCSA Review: 05/20/2024 | Rated: 10/30/2009

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

4 · 0 OOS -

2024

22 · 3 OOS ▲

2025

15 · 5 OOS ▲

2026

9 · 2 OOS ▼

Crashes

2023

0 crashes -

2024

0 crashes =

2025

1 crash ▲

2026

0 crashes ▼

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Aug 2026, 29 inspections, 7 resulted in out-of-service (24.1% OOS rate).

Driver Out-of-Service 2 OOS

Vehicle Out-of-Service 5 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (1)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
11/26/2025	KAPOLEI	HI	0	0	1	3	Clear	Dry	Daylight

Roadside Violations by Safety Category Last 24 months

38 roadside violations across 29 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 28 violations · 5 OOS

Unsafe Driving 5 violations · 0 OOS

Driver Fitness 2 violations · 2 OOS

Other (General) 3 violations · 0 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (50)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
08/05/2026	HI	Full (Level I)	HONOLULU HI	1	0	0	0	1	0	-	▲Detail
07/01/2026	HI	Full (Level I)	HONOLULU HI	1	0	0	0	1	0	-	▲Detail
05/18/2026	HI	Full (Level I)	KAPOLEI HI	0	0	0	0	0	0	-	▲Detail
05/13/2026	HI	Full (Level I)	HONOLULU HI	4	1	1	0	3	1	-	▲Detail
05/05/2026	HI	Driver-Only (Level III)	HONOLULU HI	1	0	0	0	1	0	-	▲Detail
04/22/2026	HI	Full (Level I)	HONOLULU HI	1	0	0	0	1	0	-	▲Detail
02/17/2026	HI	Full (Level I)	HONOLULU HI	2	1	0	0	2	1	-	▲Detail
01/30/2026	HI	Full (Level I)	HONOLULU HI	4	0	0	0	4	0	-	▲Detail
01/07/2026	HI	Full (Level I)	KAPOLEI HI	0	0	0	0	0	0	-	▲Detail
11/25/2025	HI	Full (Level I)	KAPOLEI HI	5	1	0	0	5	1	-	▲Detail
11/25/2025	HI	Full (Level I)	HONOLULU HI	6	1	0	0	6	1	-	▲Detail
11/06/2025	HI	Driver-Only (Level III)	KAPOLEI HI	0	0	0	0	0	0	-	▲Detail
10/21/2025	HI	Driver-Only (Level III)	HONOLULU HI	0	0	0	0	0	0	-	▲Detail
08/25/2025	HI	Full (Level I)	WAIANAE HI	1	0	0	0	0	0	-	▲Detail
07/29/2025	HI	Full (Level I)	HONOLULU HI	1	0	0	0	0	0	-	▲Detail
07/11/2025	HI	Driver-Only (Level III)	HONOLULU HI	0	0	0	0	0	0	-	▲Detail
07/11/2025	HI	Walk-Around (Level II)	KAPOLEI HI	0	0	0	0	0	0	-	▲Detail
06/16/2025	HI	Driver-Only (Level III)	KAPOLEI HI	1	0	0	0	0	0	-	▲Detail
06/06/2025	HI	Full (Level I)	HONOLULU HI	1	1	0	1	0	0	-	▲Detail
05/27/2025	HI	Full (Level I)	HONOLULU HI	1	0	0	0	0	0	-	▲Detail
04/01/2025	HI	Full (Level I)	HONOLULU HI	3	1	0	0	0	1	-	▲Detail
03/28/2025	HI	Full (Level I)	HONOLULU HI	1	1	0	1	0	0	-	▲Detail
03/14/2025	HI	Full (Level I)	HONOLULU HI	0	0	0	0	0	0	-	▲Detail
01/03/2025	HI	Full (Level I)	KAPOLEI HI	1	0	0	0	0	0	-	▲Detail
12/20/2024	HI	Driver-Only (Level III)	WAIPAHU HI	0	0	0	0	0	0	-	▲Detail
11/18/2024	HI	Full (Level I)	KAPOLEI HI	0	0	0	0	0	0	-	▲Detail
10/14/2024	HI	Full (Level I)	HONOLULU HI	3	0	0	0	0	0	-	▲Detail
10/02/2024	HI	Driver-Only (Level III)	LAIE HI	0	0	0	0	0	0	-	▲Detail
09/19/2024	HI	Walk-Around (Level II)	HONOLULU HI	0	0	0	0	0	0	-	▲Detail
08/27/2024	HI	Full (Level I)	HONOLULU HI	1	1	0	0	0	1	-	▲Detail
07/30/2024	HI	Driver-Only (Level III)	KAPOLEI HI	0	0	0	0	0	0	-	▲Detail
07/19/2024	HI	Full (Level I)	KAPOLEI HI	0	0	0	0	0	0	-	▲Detail
07/19/2024	HI	Full (Level I)	KAPOLEI HI	0	0	0	0	0	0	-	▲Detail
07/02/2024	HI	Full (Level I)	HONOLULU HI	8	2	0	0	8	2	-	▲Detail
06/17/2024	HI	Driver-Only (Level III)	HONOLULU HI	0	0	0	0	0	0	-	▲Detail
06/10/2024	HI	Walk-Around (Level II)	HONOLULU HI	3	1	0	0	0	1	-	▲Detail
05/06/2024	HI	Driver-Only (Level III)	WAIPAHU HI	1	0	0	0	0	0	-	▲Detail
04/30/2024	HI	Special (Level IV)	SAND ISLAND SCALE FACILITY	0	0	0	0	0	0	-	▲Detail
04/24/2024	HI	Full (Level I)	KAPOLEI HI	0	0	0	0	0	0	-	▲Detail
03/14/2024	HI	Driver-Only (Level III)	KAPOLEI HI	1	0	0	0	0	0	-	▲Detail
03/04/2024	HI	Driver-Only (Level III)	HONOLULU HI	0	0	0	0	0	0	-	▲Detail
02/28/2024	US	Terminal (Level V)	KAPOLEI HI	0	0	0	0	0	0	-	▲Detail
02/27/2024	HI	Full (Level I)	KAPOLEI HI	1	0	0	0	0	0	-	▲Detail
01/23/2024	HI	Full (Level I)	HONOLULU HI	2	0	0	0	2	0	-	▲Detail
01/18/2024	HI	Full (Level I)	WAIANAE HI	1	0	0	0	0	0	-	▲Detail
01/12/2024	HI	Full (Level I)	HONOLULU HI	2	0	0	0	0	0	-	▲Detail
12/04/2023	HI	Full (Level I)	KAPOLEI HI	1	0	0	0	0	0	-	▲Detail
10/30/2023	HI	Full (Level I)	SAND ISLAND - F	4	0	0	0	4	0	-	▲Detail
10/11/2023	HI	Driver-Only (Level III)	CAMPBELL IND PARK & KAPOLEI	0	0	0	0	0	0	-	▲Detail
08/31/2023	HI	Driver-Only (Level III)	SAND ISLAND - F	0	0	0	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections29

Driver Fitness 2 viols

Vehicle Maintenance 11 viols

Licensing & Insurance

No insurance history records.

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC588145	MOTOR PROPERTY COMMON CARRIER	GRANTED	02/27/2013	-	-
MC588145	MOTOR PROPERTY COMMON CARRIER	DISMISSED	02/01/2007	-	-

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

79/100

Good

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 79

−10

Starts at 100−21 totalFinal 79

MCS-150 update overdue−10

Driver out-of-service rate above national average−5

Vehicle out-of-service rate above national average−5

Crashes on record (rate-adjusted)−1

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

FMCSA shows active coverage on file as of 9/1/2026.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

-10

MCS-150 update overdue

The required biennial MCS-150 update has not been filed on time (score factor, not a verification failure).

-5

Driver out-of-service rate above national average

Driver OOS 6.4516% vs national avg 5.51%.

-5

Vehicle out-of-service rate above national average

Vehicle OOS 30.4348% vs national avg 20.72%.

-1

Crashes on record (rate-adjusted)

Crash rate: 1 crash(es) across 17 vehicles (~0.06 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Where this company lands, risk scales

Crash history (rate-adjusted)−1 of 28

0 pts · low risk−28 pts · high risk

Crash rate: 1 crash(es) across 17 vehicles (~0.06 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Driver out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Driver OOS 6.4516% vs national avg 5.51%.

Vehicle out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Vehicle OOS 30.4348% vs national avg 20.72%.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

DIRECT SUPPORT RESOURCES INC

Trust Score

Public record

Company Information

Contact Details

Operating Authorities

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Equipment

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (1)

Roadside Violations by Safety Category Last 24 months

Inspection Records (50)

Safety Performance Percentiles

Licensing & Insurance

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