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VALIDATED

AMBASSADOR WHEELCHAIR SERVICES INC

Trust Score

Excellent Why this score?

Company CheckAMBASSADOR WHEELCHAIR SERVICES INC · DOT 515541

5 GLASTONBULY AVE, ROCKY HILL, CT, 06067

DOT# 515541 MC# 254224 Rocky Hill, Connecticut 33 years

CARRIER

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42

Power Units

46

Drivers

2

Crashes (24-Month)

$1,500,000

Insurance

Not Rated

Safety Rating

2

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

3 events tracked · latest Jul 23, 2026 ↓ Show details ↓

Safety & compliance 2

Feb 19, 2025
Crash reported (no fatalities).
Jan 31, 2025
Crash reported (no fatalities).

Insurance 1

Current
Active insurance on file ($1,500,000).

Public FMCSA record · blue clean · orange change · red risk.

Company Information

Legal NameAMBASSADOR WHEELCHAIR SERVICES INC

DOT Number515541

MC Number254224

Entity TypeCarrier

Operating StatusA - Active

LocationRocky Hill, Connecticut

Added03/08/1993

MCS-15002/03/2026

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address5 GLASTONBULY AVE, ROCKY HILL, CT, 06067

Mailing Address5 GLASTONBULY AVE, ROCKY HILL, CT, 06067

Operating Authorities

Authority TypePRIVATE PASSENGER, BUSINESS;AUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC254224

CommonActive

ContractActive

BrokerNot Active

Operating33 years

Operation Classification

Authorized For HirePrivate (Pass. Business) Passenger Carrier

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage18 miles

Mileage Year2019

VMT SourceMCS-150 Form

Drivers

46

Interstate

0

Intrastate

0

CDL

46

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)2

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Last Review01/05/1994

Insurance

Amount$1,500,000

Type91X

VerifiedFMCSA · 07/14/2026

CompanyGENERAL STAR INDEMNITY COMPANY

Policy #IXG681476A

Last checked07/23/2026

Quick Facts

StatusActive

TypeCarrier

Fleet42 units

Drivers46

Mileage18 mi

Operating33 years

MCS-15002/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)2

Fatal0

Injury1

Tow-Away1

Driver Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg5.5%

Vehicle Inspections

Total2

Out of Service0

OOS Rate0.0%

National Avg20.7%

Below National Average

Last FMCSA Review: 01/05/1994

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2024

2 · 0 OOS -

2025

0 · 0 OOS =

Crashes

2024

0 crashes -

2025

2 crashes ▲

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Crash Records (2)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
02/19/2025	HARTFORD	CT	0	0	1	2	Clear	Dry	Daylight
01/31/2025	HARTFORD	CT	0	1	0	2	Rain	Wet	Daylight

Inspection Records (2)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
05/07/2024	CT	Terminal (Level V)	HARTFORD	0	0	0	0	0	0	-	▲Detail
05/03/2024	CT	Terminal (Level V)	HARTFORD	0	0	0	0	0	0	-	▲Detail

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	NATIONAL INTERSTATE INSURANCE COMPANY	PSN 0000440-00	$1,500,000	12/08/2022	01/01/2025	Replaced
91X	BIPD/Primary	NEW YORK MARINE & GENERAL INS. CO.	AU202100018187	$1,500,000	12/08/2021	01/08/2023	Cancelled
91X	BIPD/Primary	NEW YORK MARINE & GENERAL INS. CO.	AU202100018187	$1,500,000	12/08/2021	12/08/2022	Replaced
91X	BIPD/Primary	NEW YORK MARINE & GENERAL INS. CO.	AU202000018187	$1,500,000	12/08/2020	04/08/2021	Cancelled
91X	BIPD/Primary	NEW YORK MARINE & GENERAL INS. CO.	AU202000018187	$1,500,000	12/08/2020	12/08/2021	Replaced
91X	BIPD/Primary	NEW YORK MARINE & GENERAL INS. CO.	AU202000018187	$1,500,000	12/08/2020	03/06/2021	Cancelled
91X	BIPD/Primary	NEW YORK MARINE & GENERAL INS. CO.	AU202000018187	$1,500,000	12/08/2020	12/08/2020	Replaced
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IXG419676E	$500,000	12/08/2019	12/08/2020	Cancelled
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IXG419646E	$500,000	12/08/2019	01/09/2020	Cancelled
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IXG419646E	$500,000	12/08/2019	12/08/2019	Replaced
91X	BIPD/Primary	FALLS LAKE NATIONAL INSURANCE COMPANY	WFCAL0000000445-00	$1,000,000	12/08/2018	12/08/2020	Cancelled
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IXG419676D	$500,000	12/08/2018	12/08/2019	Replaced
91X	BIPD/Primary	NEW YORK MARINE & GENERAL INS. CO.	AU2017TLP05378	$1,500,000	12/08/2017	12/08/2018	Replaced
91X	BIPD/Primary	PRAETORIAN INSURANCE COMPANY	WFCCA00094-00	$1,500,000	12/08/2015	12/08/2017	Cancelled
91X	BIPD/Primary	AMERICAN ALTERNATIVE INSURANCE CORPORATION	92A2CA0000493-00	$1,500,000	12/08/2010	11/08/2013	Cancelled
91X	BIPD/Primary	NOVA CASUALTY COMPANY	STP-CL-0010108-0	$1,500,000	12/08/2008	12/08/2010	Replaced
91X	BIPD/Primary	LINCOLN GENERAL INSURANCE COMPANY	LAA0000347	$1,500,000	12/08/2007	12/08/2008	Cancelled
91X	BIPD/Primary	LINCOLN GENERAL INSURANCE COMPANY	LAA0000029	$1,500,000	12/08/2006	12/08/2007	Cancelled
91X	BIPD/Primary	LINCOLN GENERAL INSURANCE COMPANY	PTA4001405	$1,500,000	12/08/2005	12/08/2006	Cancelled
91X	BIPD/Primary	LINCOLN GENERAL INSURANCE COMPANY	PTA4001151	$1,500,000	12/08/2004	12/08/2005	Cancelled
91X	BIPD/Primary	NEW HAMPSHIRE INSURANCE CO.	ART31367773	$1,500,000	12/08/2003	04/19/2004	Cancelled
91X	BIPD/Primary	NEW HAMPSHIRE INSURANCE CO.	ART-313-67-773	$1,500,000	12/08/2002	05/05/2003	Cancelled
91X	BIPD/Primary	PROGRESSIVE CASUALTY INS. CO.	CCT 000 6834066-1	$1,500,000	12/08/2001	05/11/2002	Cancelled
91X	BIPD/Primary	PROGRESSIVE CASUALTY INS. CO.	CCT 000 6834066-1	$1,500,000	12/08/2001	12/08/2001	Replaced
91X	BIPD/Primary	PROGRESSIVE CASUALTY INS. CO.	CCT 000 6833202-1	$1,500,000	12/08/2001	07/16/2002	Cancelled
91X	BIPD/Primary	PROGRESSIVE CASUALTY INS. CO.	CCT 000 6834066-0	$1,500,000	12/08/2000	12/08/2001	Cancelled
91X	BIPD/Primary	NEW HAMPSHIRE INSURANCE CO.	ART 313-67-773	$1,500,000	12/05/2004	12/08/2004	Replaced
91X	BIPD/Primary	NEW HAMPSHIRE INSURANCE CO.	ART 313-67-773	$1,500,000	12/05/2004	12/10/2004	Cancelled
91X	BIPD/Primary	ACE AMERICAN INSURANCE COMPANY	H 045 20 889	$1,500,000	12/01/1997	01/08/2000	Cancelled
91X	BIPD/Primary	WESTBROOK INSURANCE COMPANY	CCTP530273	$1,500,000	12/01/1996	12/01/1997	Replaced
91X	BIPD/Primary	WESTBROOK INSURANCE COMPANY	CCTP530273	$1,500,000	12/01/1996	12/08/1997	Cancelled
91X	BIPD/Primary	AMERICAN ALTERNATIVE INSURANCE CORPORATION	92A2CA0000493-02	$1,500,000	11/08/2013	12/08/2015	Replaced
91X	BIPD/Primary	AMERICAN ALTERNATIVE INSURANCE CORPORATION	92A2CA0000493-02	$1,500,000	11/08/2013	12/25/2015	Cancelled
91X	BIPD/Primary	PROGRESSIVE CASUALTY INS. CO.	CCT 000 6833202-1	$1,500,000	10/08/2002	12/08/2002	Cancelled
91X	BIPD/Primary	PROGRESSIVE CASUALTY INS. CO.	CCT 000 6833202-1	$1,500,000	07/16/2002	10/08/2002	Replaced
91X	BIPD/Primary	PROGRESSIVE CASUALTY INS. CO.	CCT 000 6833202-1	$1,500,000	07/16/2002	10/23/2002	Cancelled
91X	BIPD/Primary	PROGRESSIVE CASUALTY INS. CO.	CCT 000 6833202-1	$1,500,000	07/16/2002	10/23/2002	Cancelled
91X	BIPD/Primary	NEW HAMPSHIRE INSURANCE CO.	ART 313-67-773	$1,500,000	05/05/2003	12/08/2003	Cancelled
91X	BIPD/Primary	NEW HAMPSHIRE INSURANCE CO.	ART31367773	$1,500,000	04/19/2004	12/05/2004	Cancelled
91X	BIPD/Primary	ST. PAUL FIRE & MARINE INSURANCE CO.	CK06002451	$1,500,000	03/25/1994	01/18/1996	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC254224	MOTOR PASSENGER CONTRACT CARRIER	REINSTATED	12/26/2000	REVOKED	12/15/2008
MC254224	MOTOR PASSENGER COMMON CARRIER	REINSTATED	12/26/2000	REVOKED	12/15/2008
MC254224	CONTRACT	INVOLUNTARY REVOCATION	12/16/2003	DISCONTINUED REVOCATION	12/30/2003
MC254224	COMMON	INVOLUNTARY REVOCATION	12/16/2003	DISCONTINUED REVOCATION	12/30/2003
MC254224	CONTRACT	INVOLUNTARY REVOCATION	12/12/2022	DISCONTINUED REVOCATION	12/13/2022
MC254224	COMMON	INVOLUNTARY REVOCATION	12/12/2022	DISCONTINUED REVOCATION	12/13/2022
MC254224	COMMON	INVOLUNTARY REVOCATION	12/06/2004	DISCONTINUED REVOCATION	12/14/2004
MC254224	CONTRACT	INVOLUNTARY REVOCATION	12/06/2004	DISCONTINUED REVOCATION	12/14/2004
MC254224	CONTRACT	INVOLUNTARY REVOCATION	11/30/2015	DISCONTINUED REVOCATION	12/09/2015
MC254224	COMMON	INVOLUNTARY REVOCATION	11/30/2015	DISCONTINUED REVOCATION	12/09/2015
MC254224	CONTRACT	INVOLUNTARY REVOCATION	11/17/2005	DISCONTINUED REVOCATION	12/20/2005
MC254224	COMMON	INVOLUNTARY REVOCATION	11/17/2005	DISCONTINUED REVOCATION	12/20/2005
MC254224	COMMON	INVOLUNTARY REVOCATION	11/14/2005	DISCONTINUED REVOCATION	12/09/2005
MC254224	CONTRACT	INVOLUNTARY REVOCATION	11/14/2005	DISCONTINUED REVOCATION	12/09/2005
MC254224	CONTRACT	INVOLUNTARY REVOCATION	11/13/2007	DISCONTINUED REVOCATION	12/07/2007
MC254224	COMMON	INVOLUNTARY REVOCATION	11/13/2007	DISCONTINUED REVOCATION	12/07/2007
MC254224	CONTRACT	INVOLUNTARY REVOCATION	11/13/2006	DISCONTINUED REVOCATION	12/11/2006
MC254224	COMMON	INVOLUNTARY REVOCATION	11/13/2006	DISCONTINUED REVOCATION	12/11/2006
MC254224	CONTRACT	INVOLUNTARY REVOCATION	11/12/2020	DISCONTINUED REVOCATION	12/08/2020
MC254224	COMMON	INVOLUNTARY REVOCATION	11/12/2020	DISCONTINUED REVOCATION	12/08/2020
MC254224	COMMON	INVOLUNTARY REVOCATION	11/08/2004	DISCONTINUED REVOCATION	11/17/2004
MC254224	CONTRACT	INVOLUNTARY REVOCATION	11/08/2004	DISCONTINUED REVOCATION	11/17/2004
MC254224	MOTOR PASSENGER CONTRACT CARRIER	GRANTED	11/02/1992	REVOKED	05/05/2000
MC254224	MOTOR PASSENGER COMMON CARRIER	GRANTED	11/02/1992	REVOKED	05/05/2000
MC254224	COMMON	INVOLUNTARY REVOCATION	10/15/2013	DISCONTINUED REVOCATION	11/08/2013
MC254224	CONTRACT	INVOLUNTARY REVOCATION	10/15/2013	DISCONTINUED REVOCATION	11/08/2013
MC254224	MOTOR PASSENGER COMMON CARRIER	REINSTATED	08/27/2018	-	-
MC254224	MOTOR PASSENGER CONTRACT CARRIER	REINSTATED	08/27/2018	-	-
MC254224	CONTRACT	INVOLUNTARY REVOCATION	03/23/2004	DISCONTINUED REVOCATION	04/07/2004
MC254224	COMMON	INVOLUNTARY REVOCATION	03/23/2004	DISCONTINUED REVOCATION	04/07/2004
MC254224	COMMON	INVOLUNTARY REVOCATION	03/12/2021	DISCONTINUED REVOCATION	04/12/2021
MC254224	CONTRACT	INVOLUNTARY REVOCATION	03/12/2021	DISCONTINUED REVOCATION	04/12/2021
MC254224	CONTRACT	INVOLUNTARY REVOCATION	02/08/2021	DISCONTINUED REVOCATION	02/26/2021
MC254224	COMMON	INVOLUNTARY REVOCATION	02/08/2021	DISCONTINUED REVOCATION	02/26/2021
MC254224	CONTRACT	INVOLUNTARY REVOCATION	01/17/2025	DISCONTINUED REVOCATION	01/23/2025
MC254224	COMMON	INVOLUNTARY REVOCATION	01/17/2025	DISCONTINUED REVOCATION	01/23/2025
MC254224	MOTOR PASSENGER CONTRACT CARRIER	REINSTATED	01/08/2009	REVOKED	12/18/2017
MC254224	MOTOR PASSENGER COMMON CARRIER	REINSTATED	01/08/2009	REVOKED	12/18/2017

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

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99/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 99

99

Starts at 100−1 totalFinal 99

Crashes on record (rate-adjusted)−1

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

FMCSA shows active coverage on file as of 7/14/2026.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-1

Crashes on record (rate-adjusted)

Crash rate: 2 crash(es) across 42 vehicles (~0.05 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Where this company lands, risk scales

Crash history (rate-adjusted)−1 of 28

0 pts · low risk−28 pts · high risk

Crash rate: 2 crash(es) across 42 vehicles (~0.05 per vehicle); none fatal. Scaled to fleet size and fatal severity.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.