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CUSTOM EXPRESS INC

Trust Score

Excellent Why this score?

Company CheckCUSTOM EXPRESS INC · DOT 495138

201 AIR CARGO, MILWAUKEE, WI, 53207

DOT# 495138 MC# 255937 Milwaukee, Wisconsin 33 years

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$750,000

Insurance

Satisfactory

Safety Rating

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

5 events tracked · latest Sep 9, 2026 ↓ Show details ↓

Safety & compliance 4

Dec 1, 2025
Clean roadside inspection, no violations.
Oct 30, 2025
Clean roadside inspection, no violations.
Mar 19, 2025
Clean roadside inspection, no violations.
Feb 11, 2025
Roadside inspection, 1 violation (no OOS).

Insurance 1

Current
Active insurance on file ($750,000).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

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Physical Address201 AIR CARGO, MILWAUKEE, WI, 53207

Mailing Address201 AIR CARGO, MILWAUKEE, WI, 53207

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC255937

CommonNot Active

ContractActive

BrokerNot Active

Operating33 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure .43 · 3 insp with violations

Below cutoff

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure .06 · 1 insp with violations

Below cutoff

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 2.3 · 4 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage695,000 miles

Mileage Year2022

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS12.5% avg 20.7%

SmartWay PartnerNo

Last Review09/29/1993

Insurance

Amount$750,000

Type91X

VerifiedFMCSA · 08/16/2026

CompanyACUITY, A MUTUAL INSURANCE COMPANY

Policy #CA-Z99847

Last checked09/09/2026

Quick Facts

StatusActive

TypeCarrier

Fleet18 units

Drivers20

Mileage695,000 mi

Operating33 years

MCS-15009/2025

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Safety RatingSatisfactory

Driver Inspections

Total14

Out of Service0

OOS Rate0.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total8

Out of Service1

OOS Rate12.5%

National Avg20.7%

Below National Average

Last FMCSA Review: 09/29/1993 | Rated: 11/24/1993

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

2 · 0 OOS -

2024

8 · 1 OOS ▲

2025

6 · 0 OOS ▼

Crashes

No crashes on record.

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Dec 2025, 8 inspections, 0 resulted in out-of-service (0% OOS rate).

Clean, no out-of-service violations in the last 24 months.

Live FMCSA roadside inspection records, refreshed monthly.

Roadside Violations by Safety Category Last 24 months

4 roadside violations across 8 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 2 violations · 0 OOS

Unsafe Driving 1 violation · 0 OOS

Driver Fitness 1 violation · 0 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (16)

Date	State	Level	Location	Violations	OOS	Driver Viol	Vehicle OOS	HazMat
12/01/2025	WI	Full (Level I)	SPARTA WI	0	0	0	0	-	▲Detail
10/30/2025	WI	Full (Level I)	SPARTA WI	0	0	0	0	-	▲Detail
03/19/2025	WI	Driver-Only (Level III)	WEYAUWEGA WI	0	0	0	0	-	▲Detail
02/11/2025	WI	Walk-Around (Level II)	FRANKLIN WI	1	0	0	0	-	▲Detail
02/03/2025	WI	Walk-Around (Level II)	NEWTON WI	2	0	0	0	-	▲Detail
01/02/2025	WI	Driver-Only (Level III)	NORTH FOND DU LAC WI	0	0	0	0	-	▲Detail
10/24/2024	IL	Driver-Only (Level III)	IL-75	1	0	0	0	-	▲Detail
09/12/2024	WI	Driver-Only (Level III)	WAUPACA WI	0	0	0	0	-	▲Detail
09/06/2024	WI	Driver-Only (Level III)	LITTLE SUAMICO WI	1	0	0	0	-	▲Detail
09/04/2024	WI	Full (Level I)	MILWAUKEE WI	2	1	0	1	-	▲Detail
08/28/2024	WI	Full (Level I)	MILWAUKEE WI	3	0	0	0	-	▲Detail
08/28/2024	WI	Full (Level I)	NEWTON WI	0	0	0	0	-	▲Detail
08/14/2024	WI	Full (Level I)	WAUKESHA WI	0	0	0	0	-	▲Detail
06/21/2024	WI	Driver-Only (Level III)	WATERFORD WI	1	0	0	0	-	▲Detail
11/15/2023	WI	Driver-Only (Level III)	CENTERVILLE WI	1	0	0	0	-	▲Detail
09/19/2023	WI	Walk-Around (Level II)	NEWTON SWEF	1	0	1	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections13

Unsafe Driving 3 viols

Driver Fitness 1 viols

Vehicle Maintenance 4 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91	BIPD	MERIDIAN MUTUAL INSURANCE CO.	BAP 4296838	$0	06/06/1997	04/27/1998	Replaced
91	BIPD	MERIDIAN MUTUAL INSURANCE CO.	BAP 4296838	$0	06/06/1997	05/16/1998	Cancelled
34	CARGO	MERIDIAN MUTUAL INSURANCE CO.	BAP 4296838	$0	06/06/1997	05/01/2006	Replaced
91X	BIPD/Primary	SECURA INSURANCE, A MUTUAL CO.	A 3177569	$1,000,000	05/01/2011	05/28/2015	Cancelled
34	CARGO	TRAVELERS PROPERTY CASUALTY CO. OF AMERICA	QT-660-9505L331-TIL-09	$0	05/01/2009	12/13/2017	Cancelled
91X	BIPD/Primary	ACUITY, A MUTUAL INSURANCE COMPANY	CAK49760	$1,000,000	05/01/2006	05/01/2011	Replaced
91X	BIPD/Primary	ACUITY, A MUTUAL INSURANCE COMPANY	CAK49760	$1,000,000	05/01/2006	05/31/2011	Cancelled
34	CARGO	ACUITY, A MUTUAL INSURANCE COMPANY	IMK49760	$0	05/01/2006	05/29/2009	Cancelled
91X	BIPD/Excess	SCOTTSDALE INSURANCE COMPANY	XLS0000706	$700,000	05/01/2005	05/01/2006	Cancelled
91X	BIPD/Primary	SCOTTSDALE INSURANCE COMPANY	CAS0076740	$300,000	05/01/2005	05/01/2006	Cancelled
91X	BIPD/Primary	SCOTTSDALE INSURANCE COMPANY	CAS0070056	$300,000	05/01/2003	05/01/2005	Cancelled
91X	BIPD/Excess	SCOTTSDALE INSURANCE COMPANY	XLS0000704	$700,000	05/01/2003	05/01/2005	Cancelled
91X	BIPD/Primary	THE CINCINNATI INSURANCE CO.	EBA 032 23 73	$750,000	04/27/2016	04/27/2018	Replaced
91X	BIPD/Primary	THE CINCINNATI INSURANCE CO.	EBA 032 23 73	$1,000,000	04/27/2015	04/27/2016	Replaced
91X	BIPD/Excess	THE CINCINNATI INSURANCE CO.	EBA 032 23 73	$1,000,000	04/27/2015	11/15/2016	Cancelled
91X	BIPD/Primary	NATIONAL INDEMNITY COMPANY	70TRN183203	$1,000,000	04/27/2002	04/27/2003	Cancelled
91X	BIPD/Primary	FIRST SPECIALTY INSURANCE CORPORATION	COP 020 59	$1,000,000	04/27/2001	04/27/2002	Cancelled
91X	BIPD/Primary	WEST BEND MUTUAL INSURANCE CO.	011 009 9737	$750,000	04/27/2000	04/23/2001	Cancelled
91X	BIPD/Primary	MILWAUKEE MUTUAL INSURANCE CO.	48C053879	$1,000,000	04/27/1998	04/27/2000	Cancelled
91X	BIPD/Primary	THE CHARTER OAK FIRE INSURANCE CO.	P660493G0039	$750,000	04/27/1992	07/06/1997	Name Changed

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC255937	MOTOR PROPERTY CONTRACT CARRIER	GRANTED	10/27/1992	REVOKED	07/10/2001
MC255937	MOTOR PROPERTY CONTRACT CARRIER	REINSTATED	10/06/2009	REVOKED	06/03/2015
MC255937	MOTOR PROPERTY CONTRACT CARRIER	REINSTATED	07/24/2001	REVOKED	05/08/2006
MC255937	MOTOR PROPERTY CONTRACT CARRIER	REINSTATED	06/12/2015	-	-
MC255937	CONTRACT	INVOLUNTARY REVOCATION	04/04/2005	DISCONTINUED REVOCATION	05/05/2005

No revocation records.

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See the full history

Trust Score over time and the complete authority and insurance timeline, not just today.

100/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown

100, no deductions

Clean record, the bar stays full at 100.

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

FMCSA shows active coverage on file as of 8/16/2026.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

Clean record, no deductions. This carrier starts and stays at 100.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

CUSTOM EXPRESS INC

Trust Score

Public record

Company Information

Contact Details

Operating Authorities

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Roadside Violations by Safety Category Last 24 months

Inspection Records (16)

Safety Performance Percentiles

Licensing & Insurance

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