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INTRA CITY DISPATCH INC

Trust Score

Excellent Why this score?

Company CheckINTRA CITY DISPATCH INC · DOT 474716

1450 E LAKETON AVE, MUSKEGON, MI, 49442

DOT# 474716 MC# 198126 Muskegon, Michigan 35 years

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$1,000,000

Insurance

Satisfactory

Safety Rating

Inspections

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SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

8 events tracked · latest Sep 9, 2026 ↓ Show details ↓

Safety & compliance 7

Jul 21, 2026
Roadside inspection, 1 violation (no OOS).
Jul 9, 2026
Roadside inspection, 1 violation (no OOS).
Jul 8, 2026
Roadside inspection, 1 violation (no OOS).
Jun 11, 2026
Clean roadside inspection, no violations.
Apr 16, 2025
REVOKED HOUSEHOLD GOODS BROKER.
Apr 16, 2025
REVOKED PROPERTY BROKER.
Jan 17, 2025
Crash reported (no fatalities).

Insurance 1

Current
Active insurance on file ($1,000,000).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

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EmailSign in to view

Physical Address1450 E LAKETON AVE, MUSKEGON, MI, 49442

Mailing AddressPO BOX 4424, MUSKEGON, MI, 49444

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC198126

CommonActive

ContractActive

BrokerInactive

Operating35 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 2.81 · 9 insp with violations

Below cutoff

Hours-of-Service Compliance

measure .61 · 6 insp with violations

Below cutoff

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 7.76 · 11 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage1,808,618 miles

Mileage Year2024

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Equipment

No equipment breakdown on file with FMCSA.

HazMatYes

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)2

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS35.7% avg 20.7%

SmartWay PartnerNo

Last Review11/08/2019

Insurance

Amount$1,000,000

Type91X

VerifiedFMCSA · 08/19/2026

CompanyFRANKENMUTH MUTUAL INSURANCE CO

Policy #6698139

Last checked09/09/2026

Quick Facts

StatusActive

TypeCarrier

Fleet40 units

Drivers34

Mileage1,808,618 mi

Operating35 years

MCS-15012/2025

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)2

Fatal0

Injury0

Tow-Away2

Safety RatingSatisfactory

Driver Inspections

Total32

Out of Service0

OOS Rate0.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total14

Out of Service5

OOS Rate35.7%

National Avg20.7%

Above National Average

HazMat Inspections

Total2

OOS1

OOS Rate50.0% (avg 4.5%)

Last FMCSA Review: 11/08/2019 | Rated: 11/29/2006

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

8 · 0 OOS -

2024

10 · 1 OOS ▲

2025

22 · 4 OOS ▲

2026

8 · 0 OOS ▼

Crashes

2023

0 crashes -

2024

1 crash ▲

2025

1 crash =

2026

0 crashes ▼

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Jul 2026, 33 inspections, 4 resulted in out-of-service (12.1% OOS rate).

Vehicle Out-of-Service 9 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (2)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
01/17/2025	NORMAN	OK	0	0	1	2	Clear	Dry	Dusk
08/02/2024	GRAND RAPIDS	MI	0	0	1	1	Clear	Dry	Daylight

Roadside Violations by Safety Category Last 24 months

51 roadside violations across 33 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 27 violations · 9 OOS

Unsafe Driving 13 violations · 0 OOS

Hours-of-Service (HOS) Compliance 11 violations · 0 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (48)

Date	State	Level	Location	Violations	OOS	Driver Viol	Vehicle Viol	Vehicle OOS	HazMat
07/21/2026	TX	Walk-Around (Level II)	US 59	1	0	0	1	0	-	▲Detail
07/09/2026	OH	Driver-Only (Level III)	CANTON OH	1	0	1	0	0	-	▲Detail
07/08/2026	MI	Driver-Only (Level III)	MI	1	0	1	0	0	-	▲Detail
06/11/2026	KY	Driver-Only (Level III)	LONDON	0	0	0	0	0	-	▲Detail
05/12/2026	MI	Walk-Around (Level II)	MI	2	0	0	2	0	-	▲Detail
04/17/2026	MO	Driver-Only (Level III)	STEELE MO	0	0	0	0	0	-	▲Detail
02/13/2026	IN	Driver-Only (Level III)	CHESTERTON IN	5	0	5	0	0	-	▲Detail
02/04/2026	MI	Driver-Only (Level III)	E/B I94 @ HAWKINS RD	2	0	2	0	0	-	▲Detail
12/20/2025	TX	Walk-Around (Level II)	8321 TX24 NB	0	0	0	0	0	-	▲Detail
11/11/2025	IN	Driver-Only (Level III)	SOUTH BEND IN	1	0	0	0	0	-	▲Detail
11/01/2025	IN	Driver-Only (Level III)	ROCHESTER IN	1	0	0	0	0	-	▲Detail
10/31/2025	AR	Driver-Only (Level III)	LITTLE ROCK AR	1	0	0	0	0	-	▲Detail
10/30/2025	MO	Walk-Around (Level II)	CHARLESTON MO	3	0	0	0	0	-	▲Detail
09/28/2025	IL	Driver-Only (Level III)	I-57	0	0	0	0	0	-	▲Detail
09/25/2025	AR	Driver-Only (Level III)	HOPE AR	0	0	0	0	0	-	▲Detail
09/23/2025	MI	Walk-Around (Level II)	I-96WB @ PORTLAND REST AREA	2	0	0	2	0	-	▲Detail
09/23/2025	MI	Walk-Around (Level II)	EB I-96 @ 48TH AVE	1	0	0	1	0	-	▲Detail
09/19/2025	AR	Walk-Around (Level II)	HOPE AR	1	1	0	0	1	-	▲Detail
09/12/2025	AR	Driver-Only (Level III)	HOPE AR	0	0	0	0	0	-	▲Detail
08/13/2025	IN	Full (Level I)	CHESTERTON IN	6	2	0	0	2	-	▲Detail
08/11/2025	MO	Full (Level I)	STEELE MO	3	3	0	0	3	-	▲Detail
08/08/2025	MI	Full (Level I)	FOWLERVILLE SCALE W/B	6	0	2	4	0	-	▲Detail
07/23/2025	IL	Driver-Only (Level III)	I-70	0	0	0	0	0	-	▲Detail
05/23/2025	KY	Full (Level I)	LONDON	7	3	2	5	3	-	▲Detail
05/13/2025	NC	Driver-Only (Level III)	I40	0	0	0	0	0	-	▲Detail
04/26/2025	IL	Driver-Only (Level III)	I57	1	0	0	0	0	-	▲Detail
04/08/2025	NC	Driver-Only (Level III)	I26 EAST NEAR 63MM	1	0	1	0	0	-	▲Detail
02/04/2025	AR	Walk-Around (Level II)	HOPE AR	0	0	0	0	0	-	▲Detail
02/04/2025	TN	Driver-Only (Level III)	THORN HILL TN	1	0	0	0	0	-	▲Detail
01/31/2025	MI	Walk-Around (Level II)	M45 @ 128TH AVE	3	0	0	3	0	-	▲Detail
11/13/2024	IN	Full (Level I)	TERRE HAUTE IN	0	0	0	0	0	-	▲Detail
09/24/2024	MO	Driver-Only (Level III)	CHARLESTON MO	0	0	0	0	0	-	▲Detail
09/19/2024	IN	Driver-Only (Level III)	TERRE HAUTE IN	1	0	0	0	0	-	▲Detail
07/16/2024	MI	Walk-Around (Level II)	W/B	3	0	3	0	0	1	▲Detail
06/03/2024	OH	Driver-Only (Level III)	ROADSIDE	0	0	0	0	0	-	▲Detail
05/21/2024	OH	Walk-Around (Level II)	ROADSIDE	7	1	0	7	1	6	▲Detail
05/20/2024	MI	Driver-Only (Level III)	US-23 SB AT MM 19	1	0	1	0	0	-	▲Detail
03/28/2024	IL	Driver-Only (Level III)	I-57	0	0	0	0	0	-	▲Detail
02/27/2024	AR	Driver-Only (Level III)	HEMPSTEAD CO (HOPE WEST STN)	0	0	0	0	0	-	▲Detail
02/15/2024	MO	Walk-Around (Level II)	SAINT ROBERT MO	0	0	0	0	0	-	▲Detail
12/31/2023	IN	Driver-Only (Level III)	LAKE STATION IN	0	0	0	0	0	-	▲Detail
12/21/2023	OH	Walk-Around (Level II)	ROADSIDE	2	0	0	2	0	-	▲Detail
12/11/2023	AR	Driver-Only (Level III)	MILLER COUNTY	1	0	1	0	0	-	▲Detail
11/30/2023	MI	Driver-Only (Level III)	NB US 31 @ WINANS ST	0	0	0	0	0	-	▲Detail
11/02/2023	AR	Driver-Only (Level III)	RANDOLPH COUNTY	1	0	1	0	0	-	▲Detail
09/16/2023	MI	Walk-Around (Level II)	GRAND HAVEN RD @ JUDSON RD	2	0	0	2	0	-	▲Detail
09/06/2023	MO	Walk-Around (Level II)	CHARLESTONMO	1	0	0	0	0	-	▲Detail
08/17/2023	IN	Driver-Only (Level III)	US 30/OAK, PLYMOUTH	4	0	4	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections33

Unsafe Driving 9 viols

HOS Compliance 6 viols

Vehicle Maintenance 11 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
84	SURETY	PHILADELPHIA INDEMNITY INSURANCE COMPANY	PB11729001021	$0	12/10/2022	03/28/2024	Cancelled
84	SURETY	PHILADELPHIA INDEMNITY INSURANCE COMPANY	PB11729001021	$0	11/13/2020	12/10/2022	Cancelled
84	SURETY	AMERICAN CONTRACTORS INDEMNITY COMPANY	100469426	$0	11/13/2019	11/13/2020	Replaced
34	CARGO	FRANKENMUTH MUTUAL INSURANCE CO	BA 0719527	$0	08/01/2003	10/17/2021	Cancelled
91	BIPD	FRANKENMUTH MUTUAL INSURANCE CO	BA 0719527	$0	08/01/2002	08/01/2021	Replaced
34	CARGO	FRANKENMUTH MUTUAL INSURANCE CO	BA 0719527	$0	08/01/2002	08/01/2003	Replaced
91X	BIPD/Primary	TRAVELERS PROPERTY CASUALTY CO. OF AMERICA	P820613K2385TIL97	$1,000,000	08/01/1997	04/27/2003	Cancelled
34	CARGO	TRAVELERS PROPERTY CASUALTY CO. OF AMERICA	P660325X7658TIL97	$0	08/01/1997	04/27/2003	Cancelled
34	CARGO	AMERISURE MUTUAL INSURANCE COMPANY	CPP-0356122	$0	06/15/1994	01/28/1995	Replaced
91X	BIPD/Primary	AMERISURE MUTUAL INSURANCE COMPANY	SACA-1050436	$1,000,000	06/15/1994	01/28/1995	Replaced
84	SURETY	MERCHANTS NATIONAL BONDING, INC	100358479	$0	03/28/2024	04/10/2025	Cancelled
91X	BIPD/Primary	AMERISURE MUTUAL INSURANCE COMPANY	SACA-1050436	$1,000,000	01/28/1995	10/23/1997	Cancelled
34	CARGO	AMERISURE MUTUAL INSURANCE COMPANY	CPP-0356122	$0	01/28/1995	10/23/1997	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC198126	MOTOR PROPERTY CONTRACT CARRIER	GRANTED	12/06/1991	-	-
MC198126	HOUSEHOLD GOODS BROKER	GRANTED	11/19/2019	REVOKED	04/16/2025
MC198126	PROPERTY BROKER	GRANTED	11/19/2019	REVOKED	04/16/2025
MC198126	COMMON	INVOLUNTARY REVOCATION	11/19/1997	DISCONTINUED REVOCATION	12/08/1997
MC198126	CONTRACT	INVOLUNTARY REVOCATION	11/19/1997	DISCONTINUED REVOCATION	12/08/1997
MC198126	BROKER	INVOLUNTARY REVOCATION	11/14/2022	DISCONTINUED REVOCATION	11/25/2022
MC198126	COMMON	INVOLUNTARY REVOCATION	11/10/2005	DISCONTINUED REVOCATION	12/01/2005
MC198126	CONTRACT	INVOLUNTARY REVOCATION	11/10/2005	DISCONTINUED REVOCATION	12/01/2005
MC198126	MOTOR PROPERTY COMMON CARRIER	GRANTED	08/23/1994	REVOKED	07/15/2003
MC198126	MOTOR PROPERTY CONTRACT CARRIER	GRANTED	08/23/1994	-	-
MC198126	MOTOR PROPERTY CONTRACT CARRIER	GRANTED	08/14/1991	TRANSFERRED	11/22/1991
MC198126	MOTOR PROPERTY COMMON CARRIER	REINSTATED	08/07/2003	-	-
MC198126	CONTRACT	INVOLUNTARY REVOCATION	05/22/2003	DISCONTINUED REVOCATION	06/04/2003
MC198126	MOTOR PROPERTY COMMON CARRIER	DISMISSED	04/26/1994	-	-
MC198126	PROPERTY BROKER	DISMISSED	04/26/1994	-	-
MC198126	PROPERTY BROKER	DISMISSED	03/02/1995	-	-
MC198126	BROKER	INVOLUNTARY REVOCATION	03/01/2024	DISCONTINUED REVOCATION	03/14/2024

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

94/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 94

Starts at 100−6 totalFinal 94

Vehicle out-of-service rate above national average−5

Crashes on record (rate-adjusted)−1

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

FMCSA shows active coverage on file as of 8/19/2026.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

-5

Vehicle out-of-service rate above national average

Vehicle OOS 35.7143% vs national avg 20.72%.

-1

Crashes on record (rate-adjusted)

Crash rate: 2 crash(es) across 40 vehicles (~0.05 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Where this company lands, risk scales

Crash history (rate-adjusted)−1 of 28

0 pts · low risk−28 pts · high risk

Crash rate: 2 crash(es) across 40 vehicles (~0.05 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Vehicle out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Vehicle OOS 35.7143% vs national avg 20.72%.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

INTRA CITY DISPATCH INC

Trust Score

Public record

Company Information

Contact Details

Operating Authorities

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Equipment

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (2)

Roadside Violations by Safety Category Last 24 months

Inspection Records (48)

Safety Performance Percentiles

Licensing & Insurance

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