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SMOOTH OPERATORS INC

Trust Score

Excellent Why this score?

Company CheckSMOOTH OPERATORS INC · DOT 438760

W8861 CREEK ROAD, DARIEN, WI, 53114

DOT# 438760 MC# 236421 Darien, Wisconsin 34 years

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$1,000,000

Insurance

Satisfactory

Safety Rating

Inspections

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SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

7 events tracked · latest Sep 9, 2026 ↓ Show details ↓

Safety & compliance 6

Aug 3, 2026
Roadside inspection, 2 violations (no OOS).
Jul 21, 2026
Clean roadside inspection, no violations.
Jun 9, 2026
Roadside inspection, 1 out-of-service violation.
May 6, 2026
Roadside inspection, 9 violations (no OOS).
Apr 17, 2026
Crash reported (no fatalities).
Sep 9, 2025
Crash reported (no fatalities).

Insurance 1

Current
Active insurance on file ($1,000,000).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

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EmailSign in to view

Physical AddressW8861 CREEK ROAD, DARIEN, WI, 53114

Mailing AddressPO BOX 717, DARIEN, WI, 53114

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC236421

CommonNot Active

ContractActive

BrokerInactive

Operating34 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 1.18 · 4 insp with violations

Below cutoff

Hours-of-Service Compliance

measure 1.41 · 8 insp with violations

Below cutoff

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 7.09 · 12 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage1,933,000 miles

Mileage Year2023

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)1

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS35.3% avg 20.7%

SmartWay PartnerNo

Last Review08/23/2012

Insurance

Amount$1,000,000

Type91X

VerifiedFMCSA · 08/08/2026

CompanyGREAT WEST CASUALTY CO.

Policy #MCP96465A

Last checked09/09/2026

Quick Facts

StatusActive

TypeCarrier

Fleet38 units

Drivers37

Mileage1,933,000 mi

Operating34 years

MCS-15010/2025

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)1

Fatal0

Injury1

Tow-Away0

Safety RatingSatisfactory

Driver Inspections

Total33

Out of Service0

OOS Rate0.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total17

Out of Service6

OOS Rate35.3%

National Avg20.7%

Above National Average

HazMat Inspections

Total1

OOS0

OOS Rate0.0% (avg 4.5%)

Last FMCSA Review: 08/23/2012 | Rated: 11/25/2002

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

8 · 1 OOS -

2024

12 · 1 OOS =

2025

18 · 2 OOS ▲

2026

11 · 4 OOS ▲

Crashes

2023

2 crashes -

2024

1 crash ▼

2025

1 crash =

2026

1 crash =

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Aug 2026, 33 inspections, 7 resulted in out-of-service (21.2% OOS rate).

Vehicle Out-of-Service 7 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (5)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Injuries	Tow	Vehicles	Weather	Road	Light
04/17/2026	GREENFIELD	IN	0	1	2	Clear	Dry	Daylight
09/09/2025	HOBART	IN	1	1	2	Clear	Dry	Dawn
04/24/2024	CHICAGO	IL	1	1	2	Clear	Dry	Daylight
11/03/2023	PLEASANT (TOWNSHIP OF)	OH	1	1	2	Clear	Dry	Dawn
08/19/2023	ROME TWP	IL	0	1	2	Clear	Dry	Daylight

Roadside Violations by Safety Category Last 24 months

54 roadside violations across 33 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 26 violations · 6 OOS

Hours-of-Service (HOS) Compliance 15 violations · 0 OOS

Unsafe Driving 13 violations · 1 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (49)

Date	State	Level	Location	Violations	OOS	Driver Viol	Vehicle Viol	Vehicle OOS	HazMat
08/03/2026	WI	Driver-Only (Level III)	GREENFIELD WI	2	0	2	0	0	-	▲Detail
07/21/2026	IL	Driver-Only (Level III)	I-94NB	0	0	0	0	0	-	▲Detail
06/09/2026	IL	Walk-Around (Level II)	I-57 NB MP 68	1	1	0	0	1	-	▲Detail
05/06/2026	ME	Full (Level I)	ME	9	0	6	3	0	-	▲Detail
04/30/2026	TN	Full (Level I)	ARDMORE TN	2	1	0	2	1	-	▲Detail
04/28/2026	WI	Walk-Around (Level II)	ELKHORN WI	4	1	0	4	1	-	▲Detail
03/13/2026	OK	Driver-Only (Level III)	ANTLERS, OK.	1	0	1	0	0	-	▲Detail
02/17/2026	KY	Driver-Only (Level III)	MOUNT VERNON	1	0	1	0	0	-	▲Detail
01/21/2026	PA	Driver-Only (Level III)	I 78 E/B AT EXIT 6	0	0	0	0	0	-	▲Detail
01/20/2026	WI	Walk-Around (Level II)	ELKHORN WI	2	1	0	2	1	-	▲Detail
01/18/2026	MT	Driver-Only (Level III)	CLEARWATER MT	0	0	0	0	0	-	▲Detail
12/20/2025	SC	Driver-Only (Level III)	FLORENCE SC	0	0	0	0	0	-	▲Detail
12/03/2025	WI	Walk-Around (Level II)	MUKWONAGO WI	1	0	1	0	0	-	▲Detail
11/24/2025	WI	Driver-Only (Level III)	MUKWONAGO WI	2	0	2	0	0	-	▲Detail
11/18/2025	MT	Driver-Only (Level III)	SAINT REGIS MT	1	0	1	0	0	-	▲Detail
09/18/2025	NM	Walk-Around (Level II)	RATON PORT OF ENTRY	0	0	0	0	0	-	▲Detail
09/17/2025	IL	Driver-Only (Level III)	032 - LITCHFIELD - I-55 N/B	0	0	0	0	0	-	▲Detail
09/03/2025	NY	Walk-Around (Level II)	QUEENSBURY NY	9	1	0	0	1	-	▲Detail
06/24/2025	MD	Driver-Only (Level III)	FROSTBURG MD	0	0	0	0	0	-	▲Detail
05/22/2025	WI	Walk-Around (Level II)	PLEASANT PRAIRIE WI	3	0	0	0	0	-	▲Detail
05/06/2025	IN	Driver-Only (Level III)	ANGOLA IN	2	0	0	0	0	-	▲Detail
05/06/2025	MT	Full (Level I)	DRUMMOND MT	0	0	0	0	0	-	▲Detail
05/05/2025	GA	Walk-Around (Level II)	VALDOSTA GA	0	0	0	0	0	-	▲Detail
04/10/2025	NY	Walk-Around (Level II)	HASTINGS NY	3	0	0	0	0	-	▲Detail
03/28/2025	MT	Walk-Around (Level II)	HAUGAN MT	3	1	0	0	1	-	▲Detail
03/16/2025	IL	Walk-Around (Level II)	US RT67 @ 120TH AVE	0	0	0	0	0	-	▲Detail
03/12/2025	PA	Walk-Around (Level II)	ON BENJAMIN FRANKLIN HWY 251 F	2	0	0	2	0	-	▲Detail
01/16/2025	CO	Driver-Only (Level III)	FORT COLLINS CO	1	0	0	0	0	-	▲Detail
01/02/2025	TX	Walk-Around (Level II)	REST AREA ON MM 59	2	0	0	2	0	-	▲Detail
11/07/2024	MT	Driver-Only (Level III)	BUTTE MT	0	0	0	0	0	-	▲Detail
10/21/2024	KY	Walk-Around (Level II)	KUTTAWA	0	0	0	0	0	-	▲Detail
10/07/2024	IA	Walk-Around (Level II)	01 - I80 WB MM 151 MITCHELLVIL	2	1	1	1	1	-	▲Detail
09/14/2024	IN	Driver-Only (Level III)	GOSHEN IN	1	0	0	0	0	-	▲Detail
09/05/2024	WI	Walk-Around (Level II)	EAST TROY WI	1	0	0	0	0	-	▲Detail
08/12/2024	IL	Driver-Only (Level III)	I-39 S/B	3	0	0	0	0	-	▲Detail
06/26/2024	FL	Driver-Only (Level III)	CHIEFLAND FL	0	0	0	0	0	-	▲Detail
05/12/2024	IA	Driver-Only (Level III)	I 35 NB 169 MM OFF RAMP	0	0	0	0	0	-	▲Detail
03/28/2024	IL	Walk-Around (Level II)	I-57 NB	0	0	0	0	0	-	▲Detail
03/13/2024	CA	Full (Level I)	DONNER PASS IF	0	0	0	0	0	-	▲Detail
03/13/2024	IN	Walk-Around (Level II)	WEST HARRISON IN	2	0	0	0	0	-	▲Detail
01/08/2024	IN	Driver-Only (Level III)	CHESTERTON IN	0	0	0	0	0	-	▲Detail
11/27/2023	NY	Walk-Around (Level II)	BEMUS POINT NY	0	0	0	0	0	-	▲Detail
11/03/2023	OH	Walk-Around (Level II)	COONPATH AND LAKE INTERSECTION	2	0	0	0	0	-	▲Detail
10/24/2023	IL	Driver-Only (Level III)	US 20	1	0	0	0	0	-	▲Detail
10/13/2023	IN	Walk-Around (Level II)	LOWELL IN	2	1	0	0	1	-	▲Detail
10/09/2023	MN	Driver-Only (Level III)	ROCHESTER	1	0	1	0	0	-	▲Detail
08/22/2023	IL	Driver-Only (Level III)	I-90 EB	2	0	0	0	0	-	▲Detail
08/20/2023	TN	Full (Level I)	I-24 COFFEE COUNTY SCALES	0	0	0	0	0	-	▲Detail
08/19/2023	IL	Full (Level I)	I-57 N/B	0	0	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections34

Unsafe Driving 4 viols

HOS Compliance 8 viols

Vehicle Maintenance 12 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
85	TRUST FUND	FIRSTAR BANK MILWAUKEE, NA	NONE	$0	08/27/1997	11/27/2005	Cancelled
91X	BIPD/Primary	SENTRY SELECT INSURANCE COMPANY	A0145735001	$750,000	03/01/2020	03/01/2023	Replaced
91X	BIPD/Primary	SENTRY SELECT INSURANCE COMPANY	A0145735001	$750,000	03/01/2020	03/31/2023	Cancelled
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	GWP76236A	$1,000,000	03/01/2010	03/01/2020	Replaced
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	GWP76236A	$1,000,000	03/01/2010	04/03/2020	Cancelled
91X	BIPD/Primary	THE INSURANCE CO OF THE STATE OF PENNSYLVANIA	TP 9891862 01	$1,000,000	03/01/2009	03/01/2010	Cancelled
34	CARGO	TRAVELERS PROPERTY CASUALTY CO. OF AMERICA	QT-660-9503L595-TIL-08	$0	03/01/2008	10/11/2017	Cancelled
91X	BIPD/Primary	THE INSURANCE CO OF THE STATE OF PENNSYLVANIA	TP 9897067 01	$1,000,000	03/01/2008	03/01/2009	Replaced
91X	BIPD/Primary	THE INSURANCE CO OF THE STATE OF PENNSYLVANIA	TP 9897067 01	$1,000,000	03/01/2008	04/01/2009	Cancelled
34	CARGO	HARTFORD FIRE INSURANCE COMPANY	83 MS RZ7638	$0	03/01/2005	03/01/2008	Replaced
91X	BIPD/Primary	LINCOLN GENERAL INSURANCE COMPANY	LLT100009LGIC	$1,000,000	03/01/2005	03/01/2008	Cancelled
91X	BIPD/Primary	LANCER INSURANCE COMPANY	CM0036252	$1,000,000	03/01/2002	03/01/2005	Cancelled
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	CLP19326A	$750,000	01/12/1993	03/01/2002	Replaced
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	CLP19326A	$750,000	01/12/1993	04/01/2002	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC236421	MOTOR PROPERTY CONTRACT CARRIER	GRANTED	12/11/1991	-	-
MC236421	PROPERTY BROKER	GRANTED	06/23/1998	REVOKED	12/05/2005
MC236421	CONTRACT	INVOLUNTARY REVOCATION	02/04/2008	DISCONTINUED REVOCATION	02/27/2008
MC236421	CONTRACT	INVOLUNTARY REVOCATION	02/02/2010	DISCONTINUED REVOCATION	02/24/2010
MC236421	CONTRACT	INVOLUNTARY REVOCATION	02/02/2005	DISCONTINUED REVOCATION	02/28/2005

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

95/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 95

Starts at 100−5 totalFinal 95

Vehicle out-of-service rate above national average−5

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

-5

Vehicle out-of-service rate above national average

Vehicle OOS 35.2941% vs national avg 20.72%.

Where this company lands, risk scales

Vehicle out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Vehicle OOS 35.2941% vs national avg 20.72%.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

SMOOTH OPERATORS INC

Trust Score

Public record

Company Information

Contact Details

Operating Authorities

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (5)

Roadside Violations by Safety Category Last 24 months

Inspection Records (49)

Safety Performance Percentiles

Licensing & Insurance

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