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THE HALES COMPANY

Trust Score

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Company CheckTHE HALES COMPANY · DOT 385306

8031 CLAYTON BLVD, CLAYTON, NC, 27520

DOT# 385306 MC# 366031 Clayton, North Carolina 27 years

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$750,000

Insurance

Satisfactory

Safety Rating

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

8 events tracked · latest Jul 21, 2026 ↓ Show details ↓

Safety & compliance 8

Jul 21, 2026
Roadside inspection, 1 out-of-service violation.
Jul 17, 2026
Roadside inspection, 3 violations (no OOS).
Jun 5, 2026
Clean roadside inspection, no violations.
May 21, 2026
Clean roadside inspection, no violations.
Feb 10, 2026
Crash reported (no fatalities).
Aug 25, 2025
Crash reported (no fatalities).
Aug 5, 2025
Crash reported (no fatalities).
Jan 15, 2025
DISCONTINUED REVOCATION CONTRACT.

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

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Physical Address8031 CLAYTON BLVD, CLAYTON, NC, 27520

Mailing Address8031 70 BUSINESS WEST, CLAYTON, NC, 27520

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC366031

CommonNot Active

ContractActive

BrokerNot Active

Operating27 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 1.45 · 3 insp with violations

Below cutoff

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure .3 · 1 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage486,736 miles

Mileage Year2023

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)3

Fatal0

Driver OOS4.2% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Last Review02/03/2014

Insurance

Amount$750,000

Type91X

Effective03/09/2026

CompanyNORTHLAND INSURANCE COMPANY

Policy #WN377467

Last checked09/10/2026

Quick Facts

StatusActive

TypeCarrier

Fleet7 units

Drivers7

Mileage486,736 mi

Operating27 years

MCS-15011/2024

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)3

Fatal0

Injury3

Tow-Away0

Safety RatingSatisfactory

Driver Inspections

Total24

Out of Service1

OOS Rate4.2%

National Avg5.5%

Below National Average

Vehicle Inspections

Total6

Out of Service0

OOS Rate0.0%

National Avg20.7%

Below National Average

Last FMCSA Review: 02/03/2014 | Rated: 09/18/1991

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

6 · 0 OOS -

2024

21 · 2 OOS ▲

2025

9 · 1 OOS ▼

2026

7 · 1 OOS =

Crashes

2023

0 crashes -

2024

1 crash ▲

2025

2 crashes ▲

2026

1 crash ▼

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Jul 2026, 21 inspections, 2 resulted in out-of-service (9.5% OOS rate).

Driver Out-of-Service 2 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (4)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Injuries	Tow	Vehicles	Weather	Road	Light
02/10/2026	GREAT FALLS	SC	1	1	2	Clear	Dry	Daylight
08/25/2025	SUMTER	SC	1	1	2	Clear	Dry	Daylight
08/05/2025	CORONACA	SC	1	1	1	Rain	Wet	Daylight
08/23/2024	CO 749 - CREEK RD	MD	1	1	2	Clear	Dry	Daylight

Roadside Violations by Safety Category Last 24 months

14 roadside violations across 21 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Unsafe Driving 6 violations · 0 OOS

Hours-of-Service (HOS) Compliance 5 violations · 2 OOS

Other (General) 3 violations · 0 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (43)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
07/21/2026	SC	Driver-Only (Level III)	CHAPIN SC	2	1	1	1	1	0	-	▲Detail
07/17/2026	VA	Driver-Only (Level III)	CHARLES CITY VA	3	0	1	0	2	0	-	▲Detail
06/05/2026	NC	Driver-Only (Level III)	RICHLANDS NC	0	0	0	0	0	0	-	▲Detail
05/21/2026	NC	Walk-Around (Level II)	YADKIN COUNTY, US 421	0	0	0	0	0	0	-	▲Detail
04/29/2026	NC	Driver-Only (Level III)	US421 NORTH BOUND EXIT 272	1	0	1	0	0	0	-	▲Detail
02/10/2026	SC	Driver-Only (Level III)	RICHBURG SC	0	0	0	0	0	0	-	▲Detail
01/06/2026	NC	Walk-Around (Level II)	US 70 NEAR SR 1247	0	0	0	0	0	0	-	▲Detail
10/08/2025	NC	Walk-Around (Level II)	I 587 WB EXIT 32	0	0	0	0	0	0	-	▲Detail
09/11/2025	NC	Driver-Only (Level III)	LUMBERTON WEIGH STATION, I-95,	1	0	1	0	0	0	-	▲Detail
08/28/2025	NC	Walk-Around (Level II)	I95S 41MM	0	0	0	0	0	0	-	▲Detail
08/06/2025	NC	Walk-Around (Level II)	US 421 SB NEAR WILKES CO LINE	4	1	4	1	0	0	-	▲Detail
08/05/2025	SC	Driver-Only (Level III)	GREENWOOD SC	1	0	1	0	0	0	-	▲Detail
04/29/2025	NC	Driver-Only (Level III)	95	0	0	0	0	0	0	-	▲Detail
03/03/2025	SC	Driver-Only (Level III)	WINNSBORO SC	1	0	0	0	0	0	-	▲Detail
02/25/2025	NC	Driver-Only (Level III)	RIGHT SHOULDER NEAR EXIT 80	0	0	0	0	0	0	-	▲Detail
01/02/2025	NC	Driver-Only (Level III)	HALIFAX WEIGH STATION, I-95, S	0	0	0	0	0	0	-	▲Detail
12/27/2024	NC	Driver-Only (Level III)	WAKE COUNTY, NC-540 TOLL RD	0	0	0	0	0	0	-	▲Detail
12/11/2024	NC	Driver-Only (Level III)	US 70 BUS NEAR POWHATAN RD	0	0	0	0	0	0	-	▲Detail
11/19/2024	SC	Driver-Only (Level III)	FLORENCE SC	1	0	0	0	0	0	-	▲Detail
10/04/2024	NC	Driver-Only (Level III)	LUMBERTON WEIGH STATION, I-95,	0	0	0	0	0	0	-	▲Detail
09/26/2024	NC	Driver-Only (Level III)	LUMBERTON WEIGH STATION, I-95,	0	0	0	0	0	0	-	▲Detail
09/04/2024	NC	Walk-Around (Level II)	HILLSBOROUGH WEIGH STATION, I-	0	0	0	0	0	0	-	▲Detail
08/21/2024	NC	Driver-Only (Level III)	40 NEAR OXFORD SCH. RD.	0	0	0	0	0	0	-	▲Detail
07/31/2024	NC	Walk-Around (Level II)	US70 NEAR SADISCO ROAD	4	0	1	0	3	0	-	▲Detail
07/24/2024	NC	Driver-Only (Level III)	HALIFAX WEIGH STATION, I-95, N	0	0	0	0	0	0	-	▲Detail
06/11/2024	SC	Driver-Only (Level III)	I-77 SB	1	0	1	0	0	0	-	▲Detail
05/13/2024	NC	Driver-Only (Level III)	HILLSBOROUGH WEIGH STATION, I-	0	0	0	0	0	0	-	▲Detail
05/03/2024	VA	Driver-Only (Level III)	PETERSBURG VA	2	0	0	0	0	0	-	▲Detail
04/30/2024	MO	Full (Level I)	STEELE MO	3	0	0	0	0	0	-	▲Detail
04/30/2024	NC	Walk-Around (Level II)	I 40 EB	0	0	0	0	0	0	-	▲Detail
03/07/2024	MO	Walk-Around (Level II)	STEELE MO	3	1	0	0	0	1	-	▲Detail
03/07/2024	MO	Walk-Around (Level II)	STEELE MO	9	2	0	1	0	1	-	▲Detail
02/29/2024	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	0	0	0	0	0	0	-	▲Detail
02/29/2024	SC	Driver-Only (Level III)	I-95 SB ROADSIDE	2	0	2	0	0	0	-	▲Detail
02/28/2024	NC	Driver-Only (Level III)	HALIFAX WEIGH STATION, I-95, S	0	0	0	0	0	0	-	▲Detail
02/08/2024	NC	Driver-Only (Level III)	95	1	0	1	0	0	0	-	▲Detail
01/15/2024	NC	Walk-Around (Level II)	US1 AT ROSELAND RD	0	0	0	0	0	0	-	▲Detail
11/01/2023	NC	Driver-Only (Level III)	HALIFAX WEIGH STATION, I-95, S	0	0	0	0	0	0	-	▲Detail
10/27/2023	NC	Walk-Around (Level II)	HILLSBOROUGH WEIGH STATION, I-	0	0	0	0	0	0	-	▲Detail
10/24/2023	NC	Driver-Only (Level III)	HILLSBOROUGH WEIGH STATION, I-	0	0	0	0	0	0	-	▲Detail
10/04/2023	NC	Driver-Only (Level III)	HILLSBOROUGH WEIGH STATION, I-	0	0	0	0	0	0	-	▲Detail
09/13/2023	NC	Driver-Only (Level III)	HILLSBOROUGH WEIGH STATION, I-	1	0	1	0	0	0	-	▲Detail
09/07/2023	NC	Driver-Only (Level III)	I 40 EB	0	0	0	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections24

HOS Compliance 3 viols

Vehicle Maintenance 1 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	NORTHLAND INSURANCE COMPANY	TN598103	$750,000	11/26/2008	08/22/2012	Cancelled
91X	BIPD/Primary	NORTHLAND INSURANCE COMPANY	WN091370	$750,000	08/22/2012	04/01/2013	Replaced
34	CARGO	CREDIT GENERAL INSURANCE COMPANY	PDC-0007262-00	$0	08/04/1999	03/17/2000	Cancelled
34	CARGO	CREDIT GENERAL INSURANCE COMPANY	PDC-0007262-00	$0	08/04/1999	02/16/2000	Replaced
91X	BIPD/Primary	CREDIT GENERAL INSURANCE COMPANY	CA-0008861-00	$1,000,000	08/04/1999	03/17/2000	Cancelled
91X	BIPD/Primary	CREDIT GENERAL INSURANCE COMPANY	CA-0008861-00	$1,000,000	08/04/1999	02/16/2000	Replaced
91X	BIPD/Primary	NORTHLAND INSURANCE COMPANY	WN260273	$750,000	07/05/2019	01/21/2025	Cancelled
91X	BIPD/Primary	NORTHLAND INSURANCE COMPANY	WN260273	$750,000	07/05/2019	01/14/2025	Replaced
91X	BIPD/Primary	NORTHLAND INSURANCE COMPANY	WN166179	$750,000	04/01/2015	07/05/2019	Cancelled
91X	BIPD/Primary	CONTINENTAL WESTERN INSURANCE CO.	4254062 BM	$750,000	04/01/2014	04/01/2015	Replaced
91X	BIPD/Primary	CONTINENTAL WESTERN INSURANCE CO.	4254062 BM	$750,000	04/01/2013	04/01/2014	Replaced
91X	BIPD/Primary	NORTHLAND INSURANCE COMPANY	TN422793	$1,000,000	04/01/2004	11/26/2008	Cancelled
91X	BIPD/Primary	ATHENA ASSURANCE COMPANY	AT05506351	$750,000	04/01/2003	04/01/2004	Cancelled
34	CARGO	WESTPORT INSURANCE CORPORATION	AUC950051	$0	04/01/2001	03/22/2002	Cancelled
34	CARGO	WESTPORT INSURANCE CORPORATION	AUC950002	$0	04/01/2000	04/01/2001	Cancelled
91X	BIPD/Primary	WESTPORT INSURANCE CORPORATION	AT950008	$1,000,000	04/01/2000	03/22/2001	Cancelled
91X	BIPD/Primary	NORTHLAND INSURANCE COMPANY	TN351916	$1,000,000	03/22/2002	04/29/2003	Cancelled
91X	BIPD/Primary	NORTHLAND INSURANCE COMPANY	TN351916	$1,000,000	03/22/2002	03/22/2002	Replaced
91X	BIPD/Primary	WESTPORT INSURANCE CORPORATION	AT950098	$1,000,000	03/22/2001	03/22/2002	Cancelled
34	CARGO	CREDIT GENERAL INSURANCE COMPANY	PDC-0007262-00	$0	02/16/2000	03/22/2000	Cancelled
91X	BIPD/Primary	CREDIT GENERAL INSURANCE COMPANY	CA-0008861-00	$1,000,000	02/16/2000	03/22/2000	Cancelled
91X	BIPD/Primary	NORTHLAND INSURANCE COMPANY	WN373926	$750,000	01/14/2025	08/06/2025	Replaced
91X	BIPD/Primary	NORTHLAND INSURANCE COMPANY	WN373926	$750,000	01/14/2025	08/22/2025	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC366031	CONTRACT	INVOLUNTARY REVOCATION	12/26/2024	DISCONTINUED REVOCATION	01/15/2025
MC366031	CONTRACT	INVOLUNTARY REVOCATION	11/25/2008	DISCONTINUED REVOCATION	11/26/2008
MC366031	CONTRACT	INVOLUNTARY REVOCATION	10/30/2008	DISCONTINUED REVOCATION	10/31/2008
MC366031	CONTRACT	INVOLUNTARY REVOCATION	09/29/2023	DISCONTINUED REVOCATION	11/22/2023
MC366031	MOTOR PROPERTY CONTRACT CARRIER	GRANTED	09/09/1999	-	-
MC366031	CONTRACT	INVOLUNTARY REVOCATION	08/21/2012	DISCONTINUED REVOCATION	08/22/2012
MC366031	CONTRACT	INVOLUNTARY REVOCATION	07/28/2025	DISCONTINUED REVOCATION	08/07/2025
MC366031	CONTRACT	INVOLUNTARY REVOCATION	07/26/2012	DISCONTINUED REVOCATION	08/08/2012
MC366031	CONTRACT	INVOLUNTARY REVOCATION	06/10/2019	DISCONTINUED REVOCATION	06/21/2019
MC366031	CONTRACT	INVOLUNTARY REVOCATION	04/17/2002	DISCONTINUED REVOCATION	04/30/2002
MC366031	CONTRACT	INVOLUNTARY REVOCATION	04/17/2000	DISCONTINUED REVOCATION	05/17/2000
MC366031	CONTRACT	INVOLUNTARY REVOCATION	03/31/2004	DISCONTINUED REVOCATION	04/07/2004

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

93/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 93

−7

Starts at 100−7 totalFinal 93

Crashes on record (rate-adjusted)−7

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

-7

Crashes on record (rate-adjusted)

Crash rate: 3 crash(es) across 7 vehicles (~0.43 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Where this company lands, risk scales

Crash history (rate-adjusted)−7 of 28

0 pts · low risk−28 pts · high risk

Crash rate: 3 crash(es) across 7 vehicles (~0.43 per vehicle); none fatal. Scaled to fleet size and fatal severity.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

THE HALES COMPANY

Trust Score

Public record

Company Information

Contact Details

Operating Authorities

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (4)

Roadside Violations by Safety Category Last 24 months

Inspection Records (43)

Safety Performance Percentiles

Licensing & Insurance

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