Home

Companies

Shared-Address Watch

Trust Score

Validation

For Carriers For Brokers For Shippers For Everyone

LoadBoard Services

Know Your Rights

For Carriers For Brokers For Everyone Regulatory Updates

Why LoadWrap How It Works Security Videos Case Studies About Us IT Services Contact TrustGuard Stories

Driver Hub Register

Advertisement

← Back to Search

VALIDATED

GLOBAL CUSTOMER SERVICES INC

Trust Score

Excellent Why this score?

Company CheckGLOBAL CUSTOMER SERVICES INC · DOT 3698869

17373 LILAC ST, HESPERIA, CA, 92345

DOT# 3698869 MC# 1477884 Hesperia, California 3 years

CARRIER

★★★★★ Ratings & reviews

Save to favorites Watch, alerts on changes Write a review Add a private note Download PDF report

Create free account →

Free • 30 seconds • Already a member? Log in

1

Power Units

1

Drivers

0

Crashes (24-Month)

$750,000

Insurance

Not Rated

Safety Rating

0

Inspections

Is this your company? Claim your profile →

Just researching? Create a free account →

Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Company Information

Legal NameGLOBAL CUSTOMER SERVICES INC

DOT Number3698869

MC Number1477884

Entity TypeCarrier

Operating StatusA - Active

LocationHesperia, California

Added08/11/2021

MCS-15004/14/2026

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address17373 LILAC ST, HESPERIA, CA, 92345

Mailing Address11768 MARIPOSA RD, HESPERIA, CA, 92345

Other Companies at This Address

Address17373 LILAC ST, HESPERIA, CA 92345

1

Others here

1

Distinct phones

2

Active

Company	DOT	Phone	Status
ARIZONA PIPELINE COMPANY INC	349324	Sign in	Active
GLOBAL CUSTOMER SERVICES INC this company	3698869	Sign in	Active

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationC - Intrastate (Non-Hazmat)

DocketMC1477884

CommonNot Active

ContractActive

BrokerNot Active

Operating3 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage150,000 miles

Mileage Year2023

VMT SourceMCS-150 Form

Drivers

1

Interstate

0

Intrastate

0

CDL

1

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Insurance

Amount$750,000

Type91X

Effective10/18/2022

CompanyTHE TRAVELERS INDEMNITY CO. OF CONNECTICUT

Policy #9324B874

Last checked08/31/2026

Quick Facts

StatusActive

TypeCarrier

Fleet1 units

Drivers1

Mileage150,000 mi

Operating3 years

MCS-15004/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Driver Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg5.5%

Vehicle Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg20.7%

Licensing & Insurance

No insurance history records.

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC1477884	MOTOR PROPERTY CONTRACT CARRIER	GRANTED	11/08/2022	-	-

No revocation records.

Stay ahead of changes

You are checking GLOBAL CUSTOMER SERVICES INC today. We can keep watching them for you.

Authority gets revoked, insurance lapses, and a company that looks clean today can change overnight. Create an account, add this company to your list,
and the moment their authority, insurance, safety or contact details change, you see it on your dashboard, or get it by email with Pro.

Add them to your list

Keep this company and every partner you vet in one place you can come back to.

Get a change alert

The moment authority, insurance or safety status moves, you hear about it first.

See the full history

Trust Score over time and the complete authority and insurance timeline, not just today.

Register Log in

97/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 97

97

Starts at 100−3 totalFinal 97

Moderate operating history (3-5 years)−3

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-3

Moderate operating history (3-5 years)

Authority granted about 3 years ago.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

Advertisement