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VALIDATED

WILCOX TRAVEL AGENCY INC

Trust Score

Excellent Why this score?

Company CheckWILCOX TRAVEL AGENCY INC · DOT 3467493

DBA: CREST AND CARRIAGE

37 MAXWELL DRIVE, HENDERSONVILLE, NC, 28791

DOT# 3467493 MC# 1133913 Hendersonville, North Carolina 6 years

CARRIER Legal name changed · Oct 11, 2026

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5

Power Units

16

Drivers

0

Crashes (24-Month)

$1,500,000

Insurance

Satisfactory

Safety Rating

0

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

7 events tracked · latest Oct 26, 2026 ↓ Show details ↓

Identity & ownership 2

Oct 11, 2026
Company legal name changed.
Oct 11, 2026
Phone number changed.

Safety & compliance 1

Aug 20, 2026
INVOLUNTARY SUSPENSION MOTOR PASSENGER COMMON CARRIER.

Insurance 4

Current
Active insurance on file ($1,500,000).
Oct 10, 2026
Insurance policy cancelled (INTEGON INDEMNITY CORPORATION).
Aug 12, 2026
Insurance policy cancelled (INTEGON INDEMNITY CORPORATION).
Jul 16, 2026
Insurance on file through INTEGON INDEMNITY CORPORATION ($1,500).

Public FMCSA record · blue clean · orange change · red risk.

Company Information

Legal NameWILCOX TRAVEL AGENCY INC

DBA NameCREST AND CARRIAGE

DOT Number3467493

MC Number1133913

Entity TypeCarrier

Operating StatusA - Active

LocationHendersonville, North Carolina

Added08/10/2020

MCS-15005/12/2025

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address37 MAXWELL DRIVE, HENDERSONVILLE, NC, 28791

Mailing Address37 MAXWELL DRIVE, HENDERSONVILLE, NC, 28791

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC1133913

CommonActive

ContractNot Active

BrokerNot Active

Operating6 years

Operation Classification

Authorized For Hire Passenger Carrier

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage22,000 miles

Mileage Year2023

VMT SourceActual

Drivers

16

Interstate

0

Intrastate

0

CDL

16

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Last Review02/15/2023

Insurance

Amount$1,500,000

Type91X

VerifiedFMCSA · 06/28/2026

CompanyINTEGON INDEMNITY CORPORATION

Policy #2010092381

Last checked10/26/2026

Quick Facts

StatusActive

TypeCarrier

Fleet5 units

Drivers16

Mileage22,000 mi

Operating6 years

MCS-15005/2025

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Safety RatingSatisfactory

Driver Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg5.5%

Vehicle Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg20.7%

Last FMCSA Review: 02/15/2023 | Rated: 04/14/2023

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	INTEGON INDEMNITY CORPORATION	2010092381	$1,500,000	08/20/2023	08/12/2026	-
91X	BIPD/Primary	INTEGON INDEMNITY CORPORATION	2010092381	$1,500,000	08/20/2020	08/20/2023	Replaced
91X	BIPD/Primary	INTEGON INDEMNITY CORPORATION	2010092381	$1,500,000	08/20/2020	09/21/2023	Cancelled
91X	BIPD/Primary	INTEGON INDEMNITY CORPORATION	2010092381	$1,500,000	07/16/2026	10/10/2026	-

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC1133913	MOTOR PASSENGER COMMON CARRIER	REINSTATED	12/06/2023	INVOLUNTARY SUSPENSION	08/20/2026
MC1133913	MOTOR PASSENGER COMMON CARRIER	GRANTED	10/08/2020	REVOKED	11/22/2023
MC1133913	COMMON	INVOLUNTARY REVOCATION	08/25/2023	DISCONTINUED REVOCATION	09/01/2023

No revocation records.

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100/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown

100, no deductions

Clean record, the bar stays full at 100.

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

Clean record, no deductions. This carrier starts and stays at 100.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

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