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NOT VALIDATED

ADM CUSTOMER SERVICE LLC

Trust Score

Fair Why this score?

Company CheckADM CUSTOMER SERVICE LLC · DOT 3344815

1801 LAKEVIEW DRIVE, DESOTO, TX, 75115

DOT# 3344815 MC# 1240937 Desoto, Texas 5 years

MOTOR CARRIER

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1

Power Units

1

Drivers

0

Crashes (24-Month)

Not reported

Insurance

Not Rated

Safety Rating

0

Inspections

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SMS BASIC Scores→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Company Information

Legal NameADM CUSTOMER SERVICE LLC

DOT Number3344815

MC Number1240937

Entity TypeMotor Carrier

Operating StatusA - Active

LocationDesoto, Texas

Added10/10/2019

MCS-15007/17/2022

Contact Details

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EmailSign in to view

Physical Address1801 LAKEVIEW DRIVE, DESOTO, TX, 75115

Mailing Address1801 LAKEVIEW DRIVE, DESOTO, TX, 75115

Operating Authorities

Authority TypeLOCAL GOVERNMENT;STATE GOVERNMENT;AUTHORIZED FOR HIRE;FEDERAL GOVERNMENT;U. S. MAIL

Carrier OperationC - Intrastate (Non-Hazmat)

DocketMC1240937

CommonInactive

ContractNot Active

BrokerNot Active

Operating5 years

Operation Classification

Authorized For HireUS MailFederal GovernmentState GovernmentLocal Government

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Drivers

1

Interstate

0

Intrastate

0

CDL

1

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Quick Facts

StatusActive

TypeMotor Carrier

Fleet1 units

Drivers1

Operating5 years

MCS-15007/2022

Out of Service Orders (1)

OOS Date	Reason	Status	Rescind Date
2021-08-28	New Entrant Revoked - Refusal of Audit/No Contact	ACTIVE	2021-11-01

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	PROGRESSIVE COUNTY MUTUAL	CA03720042	$1,000,000	05/24/2021	08/31/2021	Cancelled
91X	BIPD/Primary	PROGRESSIVE COUNTY MUTUAL	CA957756502	$1,000,000	04/29/2022	01/28/2023	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC1240937	MOTOR PROPERTY COMMON CARRIER	GRANTED	05/27/2021	REVOKED	08/24/2021
MC1240937	MOTOR PROPERTY COMMON CARRIER	REINSTATED	05/02/2022	REVOKED	02/06/2023

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

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50/100

Fair

NOT VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 50

50

−25

−15

−10

Starts at 100−50 totalFinal 50

No insurance or bond on file−25

No active operating authority−15

MCS-150 update overdue−10

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

No active for-hire or broker authority on file.

Active insurance on file

No active insurance / coverage amount on file.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-25

No insurance or bond on file FAILS VERIFICATION

No active insurance or surety bond is recorded with FMCSA, and no active authority that would require it.

-15

No active operating authority FAILS VERIFICATION

No active for-hire (common/contract) or broker authority on file.

-10

MCS-150 update overdue

The required biennial MCS-150 update has not been filed on time (score factor, not a verification failure).

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

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