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VALIDATED

WILLIAMS FOOD WORKS & DISTRIBUTION LLC

Trust Score

Excellent Why this score?

Company CheckWILLIAMS FOOD WORKS & DISTRIBUTION LLC · DOT 3222343

DBA: CRYSTAL REFRIGERATED EXPRESS

4009 GREENFIELD DR, UNION CITY, TN, 38261

DOT# 3222343 MC# 1008709 Union City, Tennessee 7 years

FREIGHT FORWARDER & CARRIER

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25

Power Units

20

Drivers

0

Crashes (24-Month)

$1,000,000

Insurance

Not Rated

Safety Rating

3

Inspections

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SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Company Information

Legal NameWILLIAMS FOOD WORKS & DISTRIBUTION LLC

DBA NameCRYSTAL REFRIGERATED EXPRESS

DOT Number3222343

MC Number1008709

Entity TypeFreight Forwarder & Carrier

Operating StatusA - Active

LocationUnion City, Tennessee

Added12/13/2018

MCS-15005/30/2024

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address4009 GREENFIELD DR, UNION CITY, TN, 38261

Mailing Address4009 GREENFIELD DR, UNION CITY, TN, 38261

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketFF030012

CommonNot Active

ContractNot Active

BrokerNot Active

DocketMC1008709

CommonActive

ContractNot Active

BrokerInactive

Operating7 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage1,825,221 miles

Mileage Year2023

VMT SourceMCS-150 Form

Drivers

20

Interstate

0

Intrastate

0

CDL

20

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS100.0% avg 20.7%

SmartWay PartnerNo

Last Review05/24/2022

Insurance

Amount$1,000,000

Type91X

VerifiedFMCSA · 07/08/2026

CompanyCRESTBROOK INSURANCE COMPANY

Policy #CPP126375A

Last checked09/08/2026

Quick Facts

StatusActive

TypeFreight Forwarder & Carrier

Fleet25 units

Drivers20

Mileage1,825,221 mi

Operating7 years

MCS-15005/2024

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Driver Inspections

Total2

Out of Service0

OOS Rate0.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total1

Out of Service1

OOS Rate100.0%

National Avg20.7%

Above National Average

Last FMCSA Review: 05/24/2022

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

9 · 1 OOS -

2024

3 · 1 OOS =

Crashes

2023

2 crashes -

2024

0 crashes ▼

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Crash Records (2)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
08/22/2023	CARLISLE	AR	0	1	1	2	-	Dry	Daylight
08/17/2023	TYLER	TX	0	1	1	2	Clear	Dry	Daylight

Inspection Records (12)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
08/09/2024	TN	Driver-Only (Level III)	MEMPHIS TN	0	0	0	0	0	0	-	▲Detail
06/06/2024	TN	Full (Level I)	STANTON TN	1	1	0	0	0	1	-	▲Detail
05/22/2024	AR	Walk-Around (Level II)	VAN BUREN AR	1	0	0	0	0	0	-	▲Detail
10/19/2023	TN	Driver-Only (Level III)	US 45 EAST	0	0	0	0	0	0	-	▲Detail
10/17/2023	AR	Driver-Only (Level III)	CRAWFORD COUNTY(ALMA WEST STN)	1	0	1	0	0	0	-	▲Detail
10/09/2023	MO	Driver-Only (Level III)	BUTLER MO	0	0	0	0	0	0	-	▲Detail
09/29/2023	TN	Driver-Only (Level III)	U.S. 51 / COOPER CREEK RD	0	0	0	0	0	0	-	▲Detail
09/29/2023	AL	Driver-Only (Level III)	ROADSIDE	0	0	0	0	0	0	-	▲Detail
09/13/2023	LA	Driver-Only (Level III)	ROADSIDE	3	0	3	0	0	0	-	▲Detail
09/13/2023	MO	Driver-Only (Level III)	STEELEMO	0	0	0	0	0	0	-	▲Detail
08/16/2023	TN	Full (Level I)	GILES COUNTY SCALES	2	1	0	0	2	1	-	▲Detail
08/15/2023	AR	Driver-Only (Level III)	CRAWFORD COUNTY(ALMA WEST STN)	1	0	1	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections1

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	NATIONWIDE MUTUAL INSURANCE COMP	CPP126375A	$1,000,000	04/06/2019	04/05/2021	Replaced
91X	BIPD/Primary	FARMLAND MUTUAL INSURANCE CO.	CPP126375A	$1,000,000	02/15/2019	04/06/2019	Cancelled
84	SURETY	TRAVELERS CASUALTY & SURETY CO. OF AMERICA	106892678	$0	02/15/2019	03/21/2024	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC1008709	PROPERTY BROKER	GRANTED	03/01/2019	REVOKED	03/27/2024
MC1008709	MOTOR PROPERTY COMMON CARRIER	GRANTED	02/22/2019	-	-
FF030012	PROPERTY FREIGHT FORWARDER	DISMISSED	01/23/2019	-	-

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

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85/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 85

85

−10

Starts at 100−15 totalFinal 85

MCS-150 update overdue−10

Vehicle out-of-service rate above national average−5

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-10

MCS-150 update overdue

The required biennial MCS-150 update has not been filed on time (score factor, not a verification failure).

-5

Vehicle out-of-service rate above national average

Vehicle OOS 100% vs national avg 20.72%.

Where this company lands, risk scales

Vehicle out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Vehicle OOS 100% vs national avg 20.72%.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

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