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VALIDATED

QUALITY ROADSIDE SERVICE LLC

Trust Score

Excellent Why this score?

Company CheckQUALITY ROADSIDE SERVICE LLC · DOT 3162782

DBA: PALMER'S TOWING

720 GENERALS HWY STE C, MILLERSVILLE, MD, 21108

DOT# 3162782 MC# 112393 Millersville, Maryland 8 years

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$1,000,000

Insurance

Not Rated

Safety Rating

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

6 events tracked · latest Sep 10, 2026 ↓ Show details ↓

Safety & compliance 5

Jul 20, 2026
Roadside inspection, 1 out-of-service violation.
Jun 17, 2026
Crash reported (no fatalities).
May 2, 2026
Clean roadside inspection, no violations.
Aug 27, 2025
Clean roadside inspection, no violations.
Aug 27, 2025
Roadside inspection, 1 out-of-service violation.

Insurance 1

Current
Active insurance on file ($1,000,000).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

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EmailSign in to view

Physical Address720 GENERALS HWY STE C, MILLERSVILLE, MD, 21108

Mailing Address1227 PLATEAU PL, ANNAPOLIS, MD, 21409

Operating Authorities

Authority TypePRIVATE PROPERTY;LOCAL GOVERNMENT;STATE GOVERNMENT;AUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC112393

CommonActive

ContractNot Active

BrokerNot Active

Operating8 years

Operation Classification

Authorized For HirePrivate (Property)State GovernmentLocal Government

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 3.5 · 3 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Equipment

No equipment breakdown on file with FMCSA.

HazMatYes

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS8.3% avg 20.7%

SmartWay PartnerNo

Insurance

Amount$1,000,000

Type91X

VerifiedFMCSA · 09/07/2026

CompanyAGENCY INSURANCE COMPANY OF MARYLAND, INC

Policy #CA 0064157

Last checked09/10/2026

Quick Facts

StatusActive

TypeCarrier

Fleet4 units

Drivers3

Operating8 years

MCS-15002/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Driver Inspections

Total12

Out of Service0

OOS Rate0.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total12

Out of Service1

OOS Rate8.3%

National Avg20.7%

Below National Average

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2024

4 · 0 OOS -

2025

7 · 1 OOS ▲

2026

2 · 1 OOS =

Crashes

2024

0 crashes -

2025

0 crashes =

2026

1 crash ▲

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Jul 2026, 10 inspections, 2 resulted in out-of-service (20% OOS rate).

Vehicle Out-of-Service 2 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (1)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
06/17/2026	ARNOLD	MD	0	0	1	2	Clear	Dry	Daylight

Roadside Violations by Safety Category Last 24 months

5 roadside violations across 10 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 5 violations · 2 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (13)

Date	State	Level	Location	Violations	OOS	Vehicle Viol	Vehicle OOS	HazMat
07/20/2026	MD	Walk-Around (Level II)	HALETHORPE MD	3	1	3	1	-	▲Detail
05/02/2026	MD	Walk-Around (Level II)	BALTIMORE MD	0	0	0	0	-	▲Detail
08/27/2025	MD	Full (Level I)	SEVERNA PARK MD	0	0	0	0	-	▲Detail
08/27/2025	MD	Full (Level I)	SEVERNA PARK MD	1	1	0	1	-	▲Detail
08/26/2025	MD	Full (Level I)	SEVERNA PARK MD	0	0	0	0	-	▲Detail
08/26/2025	MD	Full (Level I)	SEVERNA PARK MD	0	0	0	0	-	▲Detail
04/16/2025	NJ	Walk-Around (Level II)	CARNEYS POINT SCALE	0	0	0	0	-	▲Detail
01/13/2025	MD	Walk-Around (Level II)	PRINCE GEORGES COUNTY	0	0	0	0	-	▲Detail
01/08/2025	MD	Walk-Around (Level II)	ANNE ARUNDEL COUNTY	0	0	0	0	-	▲Detail
10/22/2024	MD	Full (Level I)	ANNE ARUNDEL COUNTY	1	0	1	0	-	▲Detail
06/17/2024	MD	Full (Level I)	ANNE ARUNDEL COUNTY	0	0	0	0	-	▲Detail
06/17/2024	MD	Full (Level I)	ANNE ARUNDEL COUNTY	0	0	0	0	-	▲Detail
06/17/2024	MD	Full (Level I)	ANNE ARUNDEL COUNTY	0	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections10

Vehicle Maintenance 3 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	AGENCY INSURANCE COMPANY OF MARYLAND, INC	CA 0034435	$1,000,000	09/01/2022	03/01/2023	Replaced
91X	BIPD/Primary	AGENCY INSURANCE COMPANY OF MARYLAND, INC	CA 0034435	$1,000,000	09/01/2022	04/10/2023	Name Changed
91X	BIPD/Primary	UNITED WISCONSIN INSURANCE COMPANY	AAA1102-01	$300,000	09/01/2021	09/01/2022	Replaced
91X	BIPD/Primary	UNITED WISCONSIN INSURANCE COMPANY	AAA1102-00	$300,000	09/01/2020	09/01/2021	Cancelled
91X	BIPD/Primary	AGENCY INSURANCE COMPANY OF MARYLAND, INC	CA 0019112	$1,000,000	09/01/2019	09/01/2020	Cancelled
91X	BIPD/Primary	PROGRESSIVE CASUALTY INSURANCE COMPANY	CA 8088025	$1,000,000	09/01/2018	09/01/2019	Replaced
91X	BIPD/Primary	PROGRESSIVE CASUALTY INSURANCE COMPANY	CA966175050	$1,000,000	07/05/2023	02/11/2024	Replaced
91X	BIPD/Primary	PROGRESSIVE CASUALTY INSURANCE COMPANY	CA966175050	$1,000,000	04/27/2023	07/05/2023	Cancelled
91X	BIPD/Primary	AGENCY INSURANCE COMPANY OF MARYLAND, INC	CA 0034435	$1,000,000	03/01/2023	04/12/2023	Cancelled
91X	BIPD/Primary	AMGUARD INSURANCE COMPANY	K2GP528679	$1,000,000	02/11/2024	01/28/2025	Replaced
91X	BIPD/Primary	AMGUARD INSURANCE COMPANY	K2GP528679	$1,000,000	02/11/2024	02/11/2025	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC112393	MOTOR PROPERTY COMMON CARRIER	GRANTED	09/04/2018	REVOKED	04/18/2023
MC112393	COMMON	INVOLUNTARY REVOCATION	08/05/2022	DISCONTINUED REVOCATION	08/22/2022
MC112393	COMMON	INVOLUNTARY REVOCATION	08/05/2021	DISCONTINUED REVOCATION	09/01/2021
MC112393	COMMON	INVOLUNTARY REVOCATION	08/05/2020	DISCONTINUED REVOCATION	09/02/2020
MC112393	MOTOR PROPERTY COMMON CARRIER	REINSTATED	05/03/2023	-	-
MC112393	COMMON	INVOLUNTARY REVOCATION	03/06/2023	DISCONTINUED REVOCATION	03/10/2023
MC112393	COMMON	INVOLUNTARY REVOCATION	01/15/2025	DISCONTINUED REVOCATION	01/29/2025

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

100/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown

100, no deductions

Clean record, the bar stays full at 100.

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

FMCSA shows active coverage on file as of 9/7/2026.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

Clean record, no deductions. This carrier starts and stays at 100.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

QUALITY ROADSIDE SERVICE LLC

Trust Score

Public record

Company Information

Contact Details

Operating Authorities

Operation Classification

SMS BASIC Scores

Drivers

Equipment

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (1)

Roadside Violations by Safety Category Last 24 months

Inspection Records (13)

Safety Performance Percentiles

Licensing & Insurance

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