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METRO WEST CAR SERVICES INC

Trust Score

Excellent Why this score?

Company CheckMETRO WEST CAR SERVICES INC · DOT 3044924

910 BOSTON POST ROAD EAST STE 220, MARLBOROUGH, MA, 01752

DOT# 3044924 MC# 95326 Marlborough, Massachusetts 8 years

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$5,000,000

Insurance

Satisfactory

Safety Rating

Inspections

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SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

6 events tracked · latest Jul 4, 2026 ↓ Show details ↓

Identity & ownership 1

Jul 4, 2026
Authority reinstated detected in FMCSA records.

Safety & compliance 5

Oct 12, 2025
Crash reported (no fatalities).
Jun 10, 2025
Clean roadside inspection, no violations.
Jun 10, 2025
Clean roadside inspection, no violations.
Jun 10, 2025
Clean roadside inspection, no violations.
Jun 10, 2025
Clean roadside inspection, no violations.

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

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Physical Address910 BOSTON POST ROAD EAST STE 220, MARLBOROUGH, MA, 01752

Mailing Address910 BOSTON POST ROAD EAST STE, MARLBOROUGH, MA, 01752

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC095326

CommonActive

ContractNot Active

BrokerNot Active

Operating8 years

Operation Classification

Authorized For Hire Passenger Carrier

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 1.11 · 1 insp with violations

Below cutoff

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 3.25 · 2 insp with violations

Below cutoff

Controlled Substances / Alcohol

measure 2.5 · 1 insp with violations

Below cutoff

Vehicle Maintenance

measure 2.55 · 3 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage80,262 miles

Mileage Year2024

VMT SourceActual

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)1

Fatal0

Driver OOS50.0% avg 5.5%

Vehicle OOS11.1% avg 20.7%

SmartWay PartnerNo

Last Review07/02/2024

Insurance

Amount$5,000,000

Type91X

Effective02/20/2026

CompanyPILGRIM INSURANCE COMPANY

Policy #CSC00001012708

Last checked09/08/2026

Quick Facts

StatusActive

TypeCarrier

Fleet15 units

Drivers17

Mileage80,262 mi

Operating8 years

MCS-15006/2024

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)1

Fatal0

Injury0

Tow-Away1

Safety RatingSatisfactory

Driver Inspections

Total4

Out of Service2

OOS Rate50.0%

National Avg5.5%

Above National Average

Vehicle Inspections

Total9

Out of Service1

OOS Rate11.1%

National Avg20.7%

Below National Average

Last FMCSA Review: 07/02/2024 | Rated: 07/03/2024

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

3 · 0 OOS -

2024

8 · 4 OOS ▲

2025

7 · 1 OOS ▼

Crashes

2023

0 crashes -

2024

0 crashes =

2025

1 crash ▲

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Jun 2025, 9 inspections, 2 resulted in out-of-service (22.2% OOS rate).

Driver Out-of-Service 3 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (1)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
10/12/2025	MANCHESTER	CT	0	0	1	2	Rain	Wet	Daylight

Roadside Violations by Safety Category Last 24 months

9 roadside violations across 9 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Unsafe Driving 3 violations · 0 OOS

Vehicle Maintenance 3 violations · 0 OOS

Driver Fitness 2 violations · 2 OOS

Controlled Substances & Alcohol 1 violation · 1 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (18)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
06/10/2025	MA	Terminal (Level V)	S-MARLBOROUGH	0	0	0	0	0	0	-	▲Detail
06/10/2025	MA	Terminal (Level V)	S-MARLBOROUGH	0	0	0	0	0	0	-	▲Detail
06/10/2025	MA	Terminal (Level V)	S-MARLBOROUGH	0	0	0	0	0	0	-	▲Detail
06/10/2025	MA	Terminal (Level V)	S-MARLBOROUGH	0	0	0	0	0	0	-	▲Detail
06/10/2025	MA	Terminal (Level V)	S-MARLBOROUGH	0	0	0	0	0	0	-	▲Detail
06/10/2025	MA	Terminal (Level V)	S-MARLBOROUGH	0	0	0	0	0	0	-	▲Detail
05/03/2025	CT	Driver-Only (Level III)	MILFORD	5	2	4	2	1	0	-	▲Detail
12/03/2024	MA	Walk-Around (Level II)	S-BOSTON	2	0	0	0	2	0	-	▲Detail
09/19/2024	MA	Full (Level I)	S-BOSTON	2	1	1	1	1	0	-	▲Detail
09/03/2024	MA	Walk-Around (Level II)	S-EAST BOSTON	3	1	1	0	2	1	-	▲Detail
06/05/2024	MA	Terminal (Level V)	S-MARLBOROUGH	3	1	0	0	3	1	-	▲Detail
06/05/2024	MA	Terminal (Level V)	S-MARLBOROUGH	4	1	0	0	4	1	-	▲Detail
06/05/2024	MA	Terminal (Level V)	S-MARLBOROUGH	2	0	0	0	2	0	-	▲Detail
06/05/2024	MA	Terminal (Level V)	S-MARLBOROUGH	0	0	0	0	0	0	-	▲Detail
01/23/2024	MA	Terminal (Level V)	S-ASHLAND	0	0	0	0	0	0	-	▲Detail
12/15/2023	MA	Terminal (Level V)	S-ASHLAND	0	0	0	0	0	0	-	▲Detail
09/18/2023	MA	Terminal (Level V)	S-MARLBOROUGH	0	0	0	0	0	0	-	▲Detail
09/18/2023	MA	Terminal (Level V)	S-MARLBOROUGH	0	0	0	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections10

Unsafe Driving 1 viols

Driver Fitness 2 viols

Controlled Substances 1 viols

Vehicle Maintenance 3 viols

Out of Service Orders (1)

OOS Date	Reason	Status	Rescind Date
2017-12-05	New Entrant Revoked - Refusal of Audit/No Contact	ACTIVE	2018-02-22

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001012708	$5,000,000	11/15/2022	02/22/2023	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001012708	$5,000,000	11/15/2022	01/20/2023	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001009228	$5,000,000	11/03/2020	12/15/2020	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001009228	$500,000	09/25/2020	11/03/2020	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001005702	$5,000,000	08/07/2018	01/21/2020	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001012344	$5,000,000	07/28/2022	07/28/2022	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001012344	$5,000,000	07/28/2022	10/03/2022	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001012344	$5,000,000	07/28/2022	11/07/2022	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010214	$1,500,000	07/20/2021	03/25/2022	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010214	$1,500,000	07/20/2021	03/09/2022	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010214	$1,500,000	05/25/2022	05/13/2022	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001004882	$1,500,000	05/21/2018	08/07/2018	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010214	$5,000,000	05/13/2022	07/21/2022	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010214	$1,500,000	04/27/2022	06/21/2022	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010214	$1,500,000	04/27/2022	05/25/2022	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001012708	$5,000,000	04/18/2025	07/22/2025	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001012708	$5,000,000	04/11/2024	01/28/2025	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001007901	$1,000	04/10/2020	05/16/2020	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001007901	$100,000	03/18/2020	04/10/2020	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001007901	$100,000	03/18/2020	05/16/2020	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010214	$1,500,000	03/15/2021	07/21/2021	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010214	$1,500,000	03/15/2021	05/25/2021	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010214	$1,500,000	03/14/2022	05/23/2022	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010214	$1,500,000	03/14/2022	04/27/2022	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010214	$1,500,000	03/09/2022	04/15/2022	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010214	$1,500,000	03/09/2022	03/14/2022	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001007901	$5,000,000	02/28/2020	03/18/2020	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001012708	$5,000,000	01/29/2024	04/11/2024	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001012708	$5,000,000	01/29/2024	04/22/2024	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001012708	$5,000,000	01/27/2025	04/22/2025	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001007901	$5,000,000	01/24/2020	03/19/2020	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001007901	$5,000,000	01/24/2020	02/28/2020	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001012708	$5,000,000	01/20/2023	02/21/2024	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001012708	$5,000,000	01/20/2023	01/29/2024	Replaced

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC095326	MOTOR PASSENGER COMMON CARRIER	REINSTATED	11/21/2022	-	-
MC095326	COMMON	INVOLUNTARY REVOCATION	09/06/2022	DISCONTINUED REVOCATION	09/07/2022
MC095326	MOTOR PASSENGER COMMON CARRIER	REINSTATED	09/06/2022	REVOKED	11/14/2022
MC095326	MOTOR PASSENGER COMMON CARRIER	REINSTATED	07/27/2021	REVOKED	07/27/2022
MC095326	COMMON	INVOLUNTARY REVOCATION	06/25/2025	DISCONTINUED REVOCATION	07/23/2025
MC095326	MOTOR PASSENGER COMMON CARRIER	GRANTED	06/04/2018	REVOKED	01/28/2020
MC095326	COMMON	INVOLUNTARY REVOCATION	05/25/2022	DISCONTINUED REVOCATION	05/27/2022
MC095326	COMMON	INVOLUNTARY REVOCATION	04/26/2022	DISCONTINUED REVOCATION	04/29/2022
MC095326	MOTOR PASSENGER COMMON CARRIER	REINSTATED	04/14/2021	REVOKED	06/01/2021
MC095326	COMMON	INVOLUNTARY REVOCATION	03/26/2025	DISCONTINUED REVOCATION	04/22/2025
MC095326	COMMON	INVOLUNTARY REVOCATION	03/26/2024	DISCONTINUED REVOCATION	04/15/2024
MC095326	COMMON	INVOLUNTARY REVOCATION	02/28/2022	DISCONTINUED REVOCATION	03/10/2022
MC095326	COMMON	INVOLUNTARY REVOCATION	02/24/2020	DISCONTINUED REVOCATION	03/04/2020
MC095326	MOTOR PASSENGER COMMON CARRIER	REINSTATED	02/24/2020	REVOKED	05/04/2020
MC095326	COMMON	INVOLUNTARY REVOCATION	01/25/2024	DISCONTINUED REVOCATION	02/01/2024
MC095326	COMMON	INVOLUNTARY REVOCATION	01/02/2025	DISCONTINUED REVOCATION	01/29/2025

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

84/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 84

−10

Starts at 100−16 totalFinal 84

MCS-150 update overdue−10

Driver out-of-service rate above national average−5

Crashes on record (rate-adjusted)−1

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

-10

MCS-150 update overdue

The required biennial MCS-150 update has not been filed on time (score factor, not a verification failure).

-5

Driver out-of-service rate above national average

Driver OOS 50% vs national avg 5.51%.

-1

Crashes on record (rate-adjusted)

Crash rate: 1 crash(es) across 15 vehicles (~0.07 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Where this company lands, risk scales

Crash history (rate-adjusted)−1 of 28

0 pts · low risk−28 pts · high risk

Crash rate: 1 crash(es) across 15 vehicles (~0.07 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Driver out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Driver OOS 50% vs national avg 5.51%.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

METRO WEST CAR SERVICES INC

Trust Score

Public record

Company Information

Contact Details

Operating Authorities

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (1)

Roadside Violations by Safety Category Last 24 months

Inspection Records (18)

Safety Performance Percentiles

Out of Service Orders (1)

Licensing & Insurance

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