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VALIDATED

ARROW MESSENGER SERVICE INC

Trust Score

Excellent Why this score?

Company CheckARROW MESSENGER SERVICE INC · DOT 289363

10 S RIVERSIDE PLZ STE 875, CHICAGO, IL, 60606

DOT# 289363 MC# 210944 Chicago, Illinois 36 years

CARRIER

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1

Power Units

2

Drivers

0

Crashes (24-Month)

$1,000,000

Insurance

Not Rated

Safety Rating

1

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

2 events tracked · latest Aug 6, 2026 ↓ Show details ↓

Safety & compliance 1

Oct 31, 2024
Roadside inspection, 1 violation (no OOS).

Insurance 1

Current
Active insurance on file ($1,000,000).

Public FMCSA record · blue clean · orange change · red risk.

Company Information

Legal NameARROW MESSENGER SERVICE INC

DOT Number289363

MC Number210944

Entity TypeCarrier

Operating StatusA - Active

LocationChicago, Illinois

Added04/02/1987

MCS-15003/30/2026

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address10 S RIVERSIDE PLZ STE 875, CHICAGO, IL, 60606

Mailing Address10 S RIVERSIDE PLZ STE 875, CHICAGO, IL, 60606

Other Companies at This Address

Address10 S RIVERSIDE PLZ STE 875, CHICAGO, IL 60606

1

Others here

2

Distinct phones

2

Active

Company	DOT	Phone	Status
ARROW MESSENGER SERVICE INC this company	289363	Sign in	Active
OLTA DISTRIBUTION INC	3970228	Sign in	Active

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypePRIVATE PROPERTY;PRIVATE PASSENGER, NON-BUSINESS;AUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC210944

CommonActive

ContractNot Active

BrokerNot Active

Operating36 years

Operation Classification

Authorized For HirePrivate (Property)Private (Pass. Non-Business)

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage35,000 miles

Mileage Year2023

VMT SourceMCS-150 Form

Drivers

2

Interstate

0

Intrastate

0

CDL

2

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Insurance

Amount$1,000,000

Type91X

VerifiedFMCSA · 06/05/2026

CompanyCONTINENTAL CASUALTY CO.

Policy #6081558714

Last checked08/06/2026

Quick Facts

StatusActive

TypeCarrier

Fleet1 units

Drivers2

Mileage35,000 mi

Operating36 years

MCS-15003/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Driver Inspections

Total1

Out of Service0

OOS Rate0.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg20.7%

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2024

1 · 0 OOS -

Crashes

No crashes on record.

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Oct 2024, 1 inspections, 0 resulted in out-of-service (0% OOS rate).

Clean, no out-of-service violations in the last 24 months.

Live FMCSA roadside inspection records, refreshed monthly.

Roadside Violations by Safety Category Last 24 months

1 roadside violations across 1 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Other (General) 1 violation · 0 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (1)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
10/31/2024	IL	Driver-Only (Level III)	I-88 EB	1	0	0	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections1

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	NOVA CASUALTY COMPANY	LGC-CA-0010065-2	$750,000	12/09/2011	09/01/2012	Cancelled
91X	BIPD/Primary	AMERICAN ALTERNATIVE INSURANCE CORPORATION	3FA2CA0000426-02	$750,000	09/01/2016	06/01/2017	Cancelled
91X	BIPD/Primary	AMERICAN ALTERNATIVE INSURANCE CORPORATION	3FA2CA0000426-02	$750,000	09/01/2016	08/01/2016	Replaced
91X	BIPD/Primary	AMERICAN ALTERNATIVE INSURANCE CORPORATION	3FA2CA0000426-01	$750,000	09/01/2015	09/01/2016	Cancelled
91X	BIPD/Primary	AMERICAN ALTERNATIVE INSURANCE CORPORATION	3FA2CA0000426-00	$750,000	09/01/2014	09/01/2015	Cancelled
91X	BIPD/Primary	THE PRINCETON EXCESS & SURPLUS LINES INS. CO.	3FA2CA0000426-00	$750,000	09/01/2014	09/27/2014	Cancelled
91X	BIPD/Primary	THE PRINCETON EXCESS & SURPLUS LINES INS. CO.	3FA2CA0000426-00	$750,000	09/01/2014	09/01/2014	Replaced
91X	BIPD/Primary	FIREMAN'S FUND INSURANCE CO.	ABC80890928	$1,000,000	09/01/2013	09/01/2014	Cancelled
91X	BIPD/Primary	FIREMAN'S FUND INSURANCE CO.	ABC80880449	$1,000,000	09/01/2012	09/01/2013	Replaced
91X	BIPD/Primary	NOVA CASUALTY COMPANY	LGC-CA-0010065-3	$750,000	09/01/2012	07/11/2013	Cancelled
91X	BIPD/Primary	NOVA CASUALTY COMPANY	LGC-CA-0010065-3	$750,000	09/01/2012	09/01/2012	Replaced
91X	BIPD/Primary	NOVA CASUALTY COMPANY	LGC-CA-0010065-2	$750,000	09/01/2011	12/09/2011	Cancelled
34	CARGO	PENN-AMERICA INSURANCE COMPANY	PAC6876923	$0	09/01/2010	09/01/2011	Cancelled
91X	BIPD/Primary	NOVA CASUALTY COMPANY	LGC-CA-0010065-1	$1,000,000	09/01/2010	09/01/2011	Cancelled
91X	BIPD/Primary	NOVA CASUALTY COMPANY	LGC-CA-0010065-0	$1,000,000	09/01/2009	09/01/2010	Replaced
34	CARGO	PENN-AMERICA INSURANCE COMPANY	PAC6824882	$0	09/01/2009	01/16/2010	Cancelled
91X	BIPD/Primary	WESCO INSURANCE COMPANY	WPP4000120 01	$750,000	09/01/2008	09/01/2009	Cancelled
91X	BIPD/Primary	WESCO INSURANCE COMPANY	WPP4000120	$1,000,000	09/01/2007	09/01/2008	Cancelled
91X	BIPD/Primary	LINCOLN GENERAL INSURANCE COMPANY	LAC-300130-0905	$750,000	09/01/2005	09/01/2007	Replaced
91X	BIPD/Primary	LINCOLN GENERAL INSURANCE COMPANY	LAC-300003-0904	$1,000,000	09/01/2004	09/01/2005	Replaced
91X	BIPD/Primary	LINCOLN GENERAL INSURANCE COMPANY	LAC-300003-0904	$1,000,000	09/01/2004	09/30/2005	Cancelled
34	CARGO	PENN-AMERICA INSURANCE COMPANY	PAC 641 71 20	$0	09/01/2004	09/01/2009	Cancelled
91X	BIPD/Primary	LINCOLN GENERAL INSURANCE COMPANY	PAP2315760903	$1,000,000	09/01/2003	09/01/2004	Replaced
34	CARGO	CONTINENTAL CASUALTY CO.	BUA 1072771523	$0	09/01/1997	11/05/2004	Cancelled
91X	BIPD/Primary	CONTINENTAL CASUALTY CO.	BUA 1072771523	$1,000,000	09/01/1997	09/01/2003	Replaced
91X	BIPD/Primary	CONTINENTAL CASUALTY COMPANY	BUA 1 072771523	$1,000,000	09/01/1997	09/01/1997	Replaced
34	CARGO	CONTINENTAL CASUALTY CO.	BUA 1072771523	$0	09/01/1997	09/01/2004	Replaced
91	BIPD	FEDERAL INSURANCE CO.	7323 9897	$0	09/01/1996	09/01/1997	Replaced
34	CARGO	ONEBEACON INSURANCE COMPANY	CIM 0442613-00	$0	09/01/1996	11/06/1997	Cancelled
91X	BIPD/Primary	ZURICH INSURANCE CO.	BAP 7934593	$1,000,000	09/01/1995	10/09/1996	Cancelled
91X	BIPD/Primary	ZURICH INSURANCE CO.	BAP 7934593	$1,000,000	09/01/1995	09/01/1996	Replaced
91X	BIPD/Primary	THE HOME INDEMNITY CO.	BAF 714316	$1,000,000	09/01/1994	09/01/1995	Replaced
34	CARGO	HARTFORD FIRE INSURANCE COMPANY	45 MS CN1129	$0	09/01/1993	04/25/1997	Cancelled
91X	BIPD/Primary	AMERICAN CASUALTY COMPANY OF READING	6081244822	$1,000,000	08/01/2022	08/01/2023	Replaced
91X	BIPD/Primary	AMERICAN CASUALTY COMPANY OF READING	6081244822	$1,000,000	08/01/2020	08/01/2022	Replaced
91X	BIPD/Primary	MANUFACTURERS ALLIANCE INSURANCE COMPANY	151901-09-08-59-0	$750,000	08/01/2019	08/01/2020	Replaced
91X	BIPD/Primary	MANUFACTURERS ALLIANCE INSURANCE COMPANY	151901-09-08-59-0	$750,000	08/01/2019	09/05/2020	Cancelled
91X	BIPD/Primary	MANUFACTURERS ALLIANCE INSURANCE COMPANY	151801-09-08-59-0	$750,000	08/01/2018	08/01/2019	Cancelled
91X	BIPD/Primary	MANUFACTURERS ALLIANCE INSURANCE COMPANY	151701-09-08-59-0	$750,000	08/01/2017	08/01/2018	Cancelled
91X	BIPD/Primary	AMERICAN ALTERNATIVE INSURANCE CORPORATION	3FA2CA0000043-03	$750,000	08/01/2016	08/01/2017	Cancelled
34	CARGO	PENN-AMERICA INSURANCE COMPANY	PAC6824882	$0	01/16/2010	09/01/2010	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC210944	COMMON	INVOLUNTARY REVOCATION	12/21/2009	DISCONTINUED REVOCATION	01/15/2010
MC210944	COMMON	INVOLUNTARY REVOCATION	12/04/1997	DISCONTINUED REVOCATION	01/06/1998
MC210944	COMMON	INVOLUNTARY REVOCATION	11/14/2005	DISCONTINUED REVOCATION	11/29/2005
MC210944	COMMON	INVOLUNTARY REVOCATION	10/12/2004	DISCONTINUED REVOCATION	11/02/2004
MC210944	COMMON	INVOLUNTARY REVOCATION	09/01/1994	DISCONTINUED REVOCATION	09/26/1994
MC210944	COMMON	INVOLUNTARY REVOCATION	09/01/1992	DISCONTINUED REVOCATION	09/16/1992
MC210944	COMMON	INVOLUNTARY REVOCATION	08/10/2020	DISCONTINUED REVOCATION	08/19/2020
MC210944	COMMON	INVOLUNTARY REVOCATION	08/08/2016	DISCONTINUED REVOCATION	08/31/2016
MC210944	COMMON	INVOLUNTARY REVOCATION	08/06/2012	DISCONTINUED REVOCATION	08/31/2012
MC210944	COMMON	INVOLUNTARY REVOCATION	08/05/2015	DISCONTINUED REVOCATION	08/31/2015
MC210944	COMMON	INVOLUNTARY REVOCATION	08/05/2014	DISCONTINUED REVOCATION	08/29/2014
MC210944	COMMON	INVOLUNTARY REVOCATION	08/05/2011	DISCONTINUED REVOCATION	09/02/2011
MC210944	COMMON	INVOLUNTARY REVOCATION	08/05/2010	DISCONTINUED REVOCATION	09/02/2010
MC210944	COMMON	INVOLUNTARY REVOCATION	08/05/2009	DISCONTINUED REVOCATION	08/31/2009
MC210944	COMMON	INVOLUNTARY REVOCATION	08/05/2009	DISCONTINUED REVOCATION	08/28/2009
MC210944	COMMON	INVOLUNTARY REVOCATION	08/05/2008	DISCONTINUED REVOCATION	09/02/2008
MC210944	COMMON	INVOLUNTARY REVOCATION	07/05/2019	DISCONTINUED REVOCATION	07/29/2019
MC210944	COMMON	INVOLUNTARY REVOCATION	07/05/2018	DISCONTINUED REVOCATION	07/30/2018
MC210944	COMMON	INVOLUNTARY REVOCATION	07/05/2017	DISCONTINUED REVOCATION	07/28/2017
MC210944	COMMON	INVOLUNTARY REVOCATION	06/14/2013	DISCONTINUED REVOCATION	06/27/2013
MC210944	COMMON	INVOLUNTARY REVOCATION	05/21/1997	DISCONTINUED REVOCATION	06/11/1997
MC210944	MOTOR PROPERTY COMMON CARRIER	GRANTED	03/22/1990	-	-

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

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100/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown

100, no deductions

Clean record, the bar stays full at 100.

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

Clean record, no deductions. This carrier starts and stays at 100.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.