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VALIDATED

CARMAX AUTO SUPERSTORES WEST COAST INC

Trust Score

Excellent Why this score?

Company CheckCARMAX AUTO SUPERSTORES WEST COAST INC · DOT 2837055

DBA: CARMAX

12800 TUCKAHOE CREEK PKWY, RICHMOND, VA, 23238-1115

DOT# 2837055 Richmond, Virginia

MOTOR CARRIER

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3

Power Units

6

Drivers

0

Crashes (24-Month)

Not reported

Insurance

Not Rated

Safety Rating

0

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

4 events tracked · latest Jun 26, 2026 ↓ Show details ↓

Identity & ownership 1

Jun 26, 2026
Authority reinstated detected in FMCSA records.

Safety & compliance 3

May 21, 2026
Crash reported (no fatalities).
May 2, 2026
Crash reported (no fatalities).
Apr 29, 2026
Crash reported (no fatalities).

Public FMCSA record · blue clean · orange change · red risk.

Company Information

Legal NameCARMAX AUTO SUPERSTORES WEST COAST INC

DBA NameCARMAX

DOT Number2837055

Entity TypeMotor Carrier

Operating StatusA - Active

LocationRichmond, Virginia

MCS-15006/08/2022

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address12800 TUCKAHOE CREEK PKWY, RICHMOND, VA, 23238-1115

Operating Authorities

Carrier OperationA - Interstate

Operation Classification

Authorized For HirePrivate (Property)

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage183,176 miles

Mileage Year2020

VMT SourceMCS-150 Form

Drivers

6

Interstate

0

Intrastate

0

CDL

6

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Equipment

No equipment breakdown on file with FMCSA.

HazMatYes

Quick Facts

StatusActive

TypeMotor Carrier

Fleet3 units

Drivers6

Mileage183,176 mi

MCS-15006/2022

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

No roadside inspections on record.

Crashes

2025

7 crashes -

2026

7 crashes =

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Crash Records (14)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
05/21/2026	FORT WORTH	TX	0	0	1	2	Clear	Dry	Dusk
05/02/2026	LAKELAND	FL	0	0	1	2	Clear	Dry	Daylight
04/29/2026	Not Reported	GA	0	0	1	2	Clear	Dry	Daylight
04/14/2026	Not Reported	VA	0	0	1	2	Clear	Dry	Dusk
02/12/2026	WEST CARROLLTON CITY	OH	0	0	1	2	Clear	Water	Dawn
01/12/2026	SHARONVILLE	OH	0	0	1	1	Clear	Dry	Dusk
01/08/2026	SANDY SPRINGS	GA	0	0	1	2	Clear	Dry	Dusk
12/23/2025	NOT IN CITY LIMIT	TN	0	0	1	4	Other/Unknown	Dry	Daylight
11/20/2025	Not Reported	GA	0	0	1	2	Clear	Dry	Daylight
11/04/2025	DUNDALK	MD	0	1	1	2	Clear	Dry	Daylight
09/30/2025	DAYTONA BEACH	FL	1	1	1	2	Clear	Wet	Dusk
08/29/2025	COLORADO SPRINGS	CO	0	0	1	2	Clear	Dry	Daylight
06/17/2025	CHATTANOOGA	TN	0	0	1	2	Clear	Dry	Dusk
02/08/2025	MEMPHIS	TN	0	2	1	4	Clear	Dry	Daylight

Out of Service Orders (1)

OOS Date	Reason	Status	Rescind Date
2016-12-02	New Entrant Revoked - Refusal of Audit/No Contact	ACTIVE	2016-12-07

Licensing & Insurance

No insurance history records.

No active insurance policies.

No authority history.

No revocation records.

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87/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 87

87

−10

Starts at 100−13 totalFinal 87

MCS-150 update overdue−10

Operating history unknown−3

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Operating authority N/A

Not required for private carriers, a private carrier hauls its own goods and needs no for-hire operating authority (no MC number) under FMCSA.

Insurance on file with FMCSA N/A

Not required for private carriers, a non-hazmat private carrier hauling its own goods is generally not required to file proof of insurance with FMCSA.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-10

MCS-150 update overdue

The required biennial MCS-150 update has not been filed on time (score factor, not a verification failure).

-3

Operating history unknown

No authority grant date on file.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.