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VALIDATED

CROSS-COUNTRY VAN LINES INC

Trust Score

Excellent Why this score?

Company CheckCROSS-COUNTRY VAN LINES INC · DOT 2793213

DBA: DIRECT RELOCATION SERVICES

11 N. NORTHWEST HWY. SUITE 138, PARK RIDGE, IL, 60068

DOT# 2793213 MC# 932001 Park Ridge, Illinois 10 years

MOTOR CARRIER

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1

Power Units

1

Drivers

0

Crashes (24-Month)

Not reported

Insurance

Not Rated

Safety Rating

0

Inspections

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Company Information

Legal NameCROSS-COUNTRY VAN LINES INC

DBA NameDIRECT RELOCATION SERVICES

DOT Number2793213

MC Number932001

Entity TypeMotor Carrier

Operating StatusA - Active

LocationPark Ridge, Illinois

Added08/24/2015

MCS-15006/06/2024

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address11 N. NORTHWEST HWY. SUITE 138, PARK RIDGE, IL, 60068

Mailing Address11 N. NORTHWEST HWY. SUITE 138, PARK RIDGE, IL, 60068

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC932001

CommonInactive

ContractNot Active

BrokerNot Active

Operating10 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage10,000 miles

Mileage Year2024

VMT SourceMCS-150 Form

Drivers

1

Interstate

0

Intrastate

0

CDL

1

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Quick Facts

StatusActive

TypeMotor Carrier

Fleet1 units

Drivers1

Mileage10,000 mi

Operating10 years

MCS-15006/2024

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Driver Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg5.5%

Vehicle Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg20.7%

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
34	CARGO	PENNSYLVANIA MANUF. ASSOC. INS.	811501-0661827Y	$0	09/04/2015	09/04/2016	Cancelled
91X	BIPD/Primary	PROGRESSIVE CASUALTY INSURANCE COMPANY	CA 2641000	$750,000	08/27/2015	06/27/2016	Cancelled
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	GRT21239A	$1,000,000	07/29/2024	11/29/2024	Cancelled
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	GRT21239A	$1,000,000	04/25/2024	04/25/2024	Replaced
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	GRT21239A	$1,000,000	04/25/2024	06/03/2024	Name Changed
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	GRT21239A	$1,000,000	04/25/2024	07/29/2024	Replaced
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	GRT21239A	$1,000,000	04/25/2024	08/26/2024	Name Changed
91X	BIPD/Primary	PRIME INSURANCE COMPANY	E17-303507	$750,000	03/30/2017	05/22/2017	Name Changed
34	CARGO	PRIME INSURANCE COMPANY	SC1704110	$0	03/30/2017	05/22/2017	Name Changed
91X	BIPD/Primary	PRIME INSURANCE COMPANY	SC1704110	$750,000	03/30/2017	10/06/2017	Cancelled
34	CARGO	PRIME INSURANCE COMPANY	SC1704110	$0	03/30/2017	10/06/2017	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC932001	HOUSEHOLD GOODS COMMON CARRIER	GRANTED	10/15/2015	REVOKED	05/20/2016
MC932001	COMMON	INVOLUNTARY REVOCATION	07/23/2024	DISCONTINUED REVOCATION	07/30/2024
MC932001	HOUSEHOLD GOODS COMMON CARRIER	REINSTATED	06/02/2017	REVOKED	10/16/2017
MC932001	MOTOR PROPERTY COMMON CARRIER	GRANTED	05/10/2024	REVOKED	12/09/2024
MC932001	HOUSEHOLD GOODS COMMON CARRIER	REINSTATED	04/07/2017	REVOKED	05/22/2017

No revocation records.

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90/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 90

90

−10

Starts at 100−10 totalFinal 90

MCS-150 update overdue−10

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Active for-hire authority on file, FMCSA requires insurance to keep it active.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-10

MCS-150 update overdue

The required biennial MCS-150 update has not been filed on time (score factor, not a verification failure).

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

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