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VALIDATED

ATLANTIC COACH TRANSPORTATION LLC

Trust Score

Excellent Why this score?

Company CheckATLANTIC COACH TRANSPORTATION LLC · DOT 2449931

DBA: FAY'S TRANSPORTATION & CONCIERGE

101 W PLUME STREET STE 304, NORFOLK, VA, 23510

DOT# 2449931 MC# 845653 Norfolk, Virginia 12 years

CARRIER Physical address changed · Aug 18, 2026

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2

Power Units

2

Drivers

0

Crashes (24-Month)

$1,500,000

Insurance

Not Rated

Safety Rating

0

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

1 events tracked · latest Aug 18, 2026 ↓ Show details ↓

Identity & ownership 1

Aug 18, 2026
Mailing address changed in FMCSA records.

Public FMCSA record · blue clean · orange change · red risk.

Company Information

Legal NameATLANTIC COACH TRANSPORTATION LLC

DBA NameFAY'S TRANSPORTATION & CONCIERGE

DOT Number2449931

MC Number845653

Entity TypeCarrier

Operating StatusA - Active

LocationNorfolk, Virginia

Added10/29/2013

MCS-15008/08/2025

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address101 W PLUME STREET STE 304, NORFOLK, VA, 23510

Mailing Address2802 KIMBALL TERRACE, NORFOLK, VA, 23504

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC845653

CommonNot Active

ContractActive

BrokerNot Active

Operating12 years

Operation Classification

Authorized For Hire Passenger Carrier

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage60,129 miles

Mileage Year2024

VMT SourceMCS-150 Form

Drivers

2

Interstate

0

Intrastate

0

CDL

2

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Insurance

Amount$1,500,000

Type91X

Effective08/22/2025

CompanyFORGE INSURANCE COMPANY

Policy #01-CA-000004141-01

Last checked09/11/2026

Quick Facts

StatusActive

TypeCarrier

Fleet2 units

Drivers2

Mileage60,129 mi

Operating12 years

MCS-15008/2025

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Driver Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg5.5%

Vehicle Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg20.7%

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	NORTHLAND INSURANCE COMPANY	TP260759	$1,500,000	11/07/2013	08/22/2014	Replaced
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IXG925726A	$3,500,000	09/28/2014	08/22/2015	Cancelled
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IXG925726	$3,500,000	09/28/2013	09/28/2014	Replaced
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IXG925726	$3,500,000	09/28/2013	10/03/2014	Cancelled
91X	BIPD/Primary	FORGE INSURANCE COMPANY	01-CA-000004141-01	$1,500,000	08/22/2025	08/22/2025	Replaced
91X	BIPD/Primary	AMALGAMATED CASUALTY INSURANCE COMPANY	01-CA-000004141-00	$1,500,000	08/22/2024	08/22/2025	Replaced
91X	BIPD/Primary	SCOTTSDALE INDEMNITY COMPANY	QPI0002550	$1,500,000	08/22/2021	08/22/2024	Cancelled
91X	BIPD/Primary	NORTHLAND INSURANCE COMPANY	TP269249	$1,500,000	08/22/2017	02/24/2020	Cancelled
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IXG925726D	$3,500,000	08/22/2017	08/24/2018	Cancelled
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IXG925726C	$3,500,000	08/22/2016	08/22/2017	Cancelled
91X	BIPD/Primary	NEW YORK MARINE & GENERAL INS. CO.	AU201600010560	$1,500,000	08/22/2016	08/22/2017	Replaced
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IXG925726B	$3,500,000	08/22/2015	08/22/2016	Cancelled
91X	BIPD/Primary	NEW YORK MARINE & GENERAL INS. CO.	AU2015LLP00290	$1,500,000	08/22/2015	08/22/2016	Replaced
91X	BIPD/Primary	NEW YORK MARINE & GENERAL INS. CO.	AU2014LLP00290	$1,500,000	08/22/2014	08/22/2015	Replaced
91X	BIPD/Primary	NORTHLAND INSURANCE COMPANY	WP004740	$1,500,000	02/24/2020	08/22/2021	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC845653	MOTOR PASSENGER CONTRACT CARRIER	GRANTED	12/26/2013	-	-
MC845653	CONTRACT	INVOLUNTARY REVOCATION	09/08/2014	DISCONTINUED REVOCATION	09/30/2014
MC845653	CONTRACT	INVOLUNTARY REVOCATION	07/27/2015	DISCONTINUED REVOCATION	08/24/2015
MC845653	CONTRACT	INVOLUNTARY REVOCATION	07/26/2024	DISCONTINUED REVOCATION	08/22/2024
MC845653	CONTRACT	INVOLUNTARY REVOCATION	07/26/2021	DISCONTINUED REVOCATION	08/23/2021
MC845653	CONTRACT	INVOLUNTARY REVOCATION	07/26/2017	DISCONTINUED REVOCATION	08/21/2017
MC845653	CONTRACT	INVOLUNTARY REVOCATION	07/26/2016	DISCONTINUED REVOCATION	08/24/2016

No revocation records.

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100/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown

100, no deductions

Clean record, the bar stays full at 100.

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

Clean record, no deductions. This carrier starts and stays at 100.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

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