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CUSTOMER TRUCKING INC

Trust Score

Good Why this score?

Company CheckCUSTOMER TRUCKING INC · DOT 2407375

DOT# 2407375 MC# MC-828306 Orlando, Florida

CARRIER

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Power Units

Drivers

Crashes (24-Month)

Not reported

Insurance

Not Rated

Safety Rating

Inspections

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Deep records on this carrier, only on LoadWrap

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Contact Details

PhoneSign in to view

EmailSign in to view

Physical AddressSign in to view

Other Companies at This Address

Address1911 BEECHER ST, ORLANDO, FL 32808

Others here

Distinct phones

Active

Company	DOT	Phone	Status
TRUCKER USA LLC	4262020	Sign in	Active
CUSTOMER TRUCKING INC this company	2407375	Sign in	Inactive

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Carrier OperationA - Interstate

DocketMC828306

CommonInactive

ContractNot Active

BrokerNot Active

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Quick Facts

StatusInactive

TypeCarrier

Fleet1 units

Drivers1

MCS-15007/2024

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Driver Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg5.5%

Vehicle Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg20.7%

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	NATIONAL INDEMNITY COMPANY OF THE SOUTH	74TRS065666	$750,000	07/01/2016	06/30/2017	Cancelled
91X	BIPD/Primary	NATIONAL INDEMNITY COMPANY OF THE SOUTH	74TRS102298	$750,000	06/30/2019	12/10/2019	Cancelled
91X	BIPD/Primary	NATIONAL INDEMNITY COMPANY OF THE SOUTH	74TRS090734	$750,000	06/30/2018	06/30/2019	Cancelled
91X	BIPD/Primary	NATIONAL INDEMNITY COMPANY OF THE SOUTH	74TRS078398	$750,000	06/30/2017	02/06/2018	Replaced
91X	BIPD/Primary	NATIONAL INDEMNITY COMPANY OF THE SOUTH	74TRS078398	$750,000	06/30/2017	03/06/2018	Cancelled
91X	BIPD/Primary	CASTLEPOINT FLORIDA INSURANCE COMPANY	BAPBY0694413	$750,000	05/31/2013	05/31/2013	Replaced
91X	BIPD/Primary	CASTLEPOINT FLORIDA INSURANCE COMPANY	BAPBY0694413	$750,000	05/31/2013	07/31/2013	Cancelled
91X	BIPD/Primary	CASTLEPOINT FLORIDA INSURANCE COMPANY	BAPBY0694413	$750,000	05/31/2013	05/31/2013	Replaced
91X	BIPD/Primary	CASTLEPOINT FLORIDA INSURANCE COMPANY	BAPBY0694413	$750,000	05/31/2013	09/30/2013	Cancelled
91X	BIPD/Primary	CASTLEPOINT FLORIDA INSURANCE COMPANY	BAPBY0694413	$750,000	05/31/2013	05/31/2014	Cancelled
91X	BIPD/Primary	PROGRESSIVE EXPRESS INSURANCE COMPANY	CA 3143273	$750,000	05/30/2014	07/01/2016	Replaced
91X	BIPD/Primary	PROGRESSIVE EXPRESS INSURANCE COMPANY	CA 3143273	$750,000	05/30/2014	07/13/2016	Cancelled
91X	BIPD/Primary	NATIONAL INDEMNITY COMPANY OF THE SOUTH	74TRS078398	$750,000	02/06/2018	06/30/2018	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC828306	COMMON	INVOLUNTARY REVOCATION	09/03/2013	DISCONTINUED REVOCATION	09/18/2013
MC828306	COMMON	INVOLUNTARY REVOCATION	07/05/2013	DISCONTINUED REVOCATION	07/30/2013
MC828306	COMMON	INVOLUNTARY REVOCATION	06/16/2016	DISCONTINUED REVOCATION	07/01/2016
MC828306	MOTOR PROPERTY COMMON CARRIER	GRANTED	06/13/2013	REVOKED	12/16/2019
MC828306	COMMON	INVOLUNTARY REVOCATION	06/05/2017	DISCONTINUED REVOCATION	06/30/2017
MC828306	COMMON	INVOLUNTARY REVOCATION	06/04/2018	DISCONTINUED REVOCATION	06/29/2018
MC828306	COMMON	INVOLUNTARY REVOCATION	06/03/2019	DISCONTINUED REVOCATION	06/28/2019
MC828306	COMMON	INVOLUNTARY REVOCATION	05/05/2014	DISCONTINUED REVOCATION	06/03/2014

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

60/100

Good

NOT VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 60

−25

−10

Starts at 100−40 totalFinal 60

Not active with FMCSA−25

MCS-150 update overdue−10

Operating history unknown−3

No email address on file−2

Verification, 4 core requirements

Active operating authority

USDOT registration is not active (inactive, revoked, or pending).

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Active for-hire authority on file, FMCSA requires insurance to keep it active.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-25

Not active with FMCSA FAILS VERIFICATION

FMCSA does not show an active USDOT registration / operating authority.

-10

MCS-150 update overdue

The required biennial MCS-150 update has not been filed on time (score factor, not a verification failure).

-3

Operating history unknown

No authority grant date on file.

-2

No email address on file

No public email address on record.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

CUSTOMER TRUCKING INC

Trust Score

Company Information

Contact Details

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Operating Authorities

Drivers

Safety Summary

Quick Facts

Safety & Inspection Data

Licensing & Insurance

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