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FIVE STARS EXPRESS TRANSPORTATION LLC

Trust Score

Excellent Why this score?

Company CheckFIVE STARS EXPRESS TRANSPORTATION LLC · DOT 2113920

120 AMESBURY STREET, LAWRENCE, MA, 01841

DOT# 2113920 MC# 736920 Lawrence, Massachusetts 14 years

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$5,000,000

Insurance

Satisfactory

Safety Rating

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

6 events tracked · latest May 23, 2026 ↓ Show details ↓

Safety & compliance 6

May 23, 2026
Roadside inspection, 1 violation (no OOS).
Apr 19, 2026
Crash reported (no fatalities).
Feb 27, 2026
Clean roadside inspection, no violations.
Feb 27, 2026
Clean roadside inspection, no violations.
Feb 27, 2026
Clean roadside inspection, no violations.
Mar 19, 2025
DISCONTINUED REVOCATION COMMON.

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

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Physical Address120 AMESBURY STREET, LAWRENCE, MA, 01841

Mailing Address120 AMESBURY STREET, LAWRENCE, MA, 01841

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC736920

CommonActive

ContractNot Active

BrokerNot Active

Operating14 years

Operation Classification

Authorized For Hire Passenger Carrier

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 3.46 · 3 insp with violations

Below cutoff

Hours-of-Service Compliance

measure 1.03 · 1 insp with violations

Below cutoff

Driver Fitness

measure .64 · 1 insp with violations

Below cutoff

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 8.33 · 4 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage1,000,000 miles

Mileage Year2023

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)1

Fatal0

Driver OOS9.1% avg 5.5%

Vehicle OOS33.3% avg 20.7%

SmartWay PartnerNo

Last Review02/27/2026

Insurance

Amount$5,000,000

Type91X

Effective04/01/2026

CompanyPILGRIM INSURANCE COMPANY

Policy #CSC00001010131

Last checked09/08/2026

Quick Facts

StatusActive

TypeCarrier

Fleet14 units

Drivers8

Mileage1,000,000 mi

Operating14 years

MCS-15001/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)1

Fatal0

Injury0

Tow-Away1

Safety RatingSatisfactory

Driver Inspections

Total11

Out of Service1

OOS Rate9.1%

National Avg5.5%

Above National Average

Vehicle Inspections

Total9

Out of Service3

OOS Rate33.3%

National Avg20.7%

Above National Average

Last FMCSA Review: 02/27/2026 | Rated: 03/02/2026

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

7 · 2 OOS -

2025

2 · 1 OOS ▼

2026

10 · 3 OOS ▲

Crashes

2023

0 crashes -

2025

0 crashes =

2026

1 crash ▲

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through May 2026, 12 inspections, 4 resulted in out-of-service (33.3% OOS rate).

Driver Out-of-Service 1 OOS

Vehicle Out-of-Service 9 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (1)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
04/19/2026	BRIDGEPORT	CT	0	0	1	2	Rain	Wet	Daylight

Roadside Violations by Safety Category Last 24 months

29 roadside violations across 12 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 19 violations · 9 OOS

Hours-of-Service (HOS) Compliance 5 violations · 0 OOS

Unsafe Driving 4 violations · 0 OOS

Driver Fitness 1 violation · 1 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (19)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
05/23/2026	CT	Driver-Only (Level III)	MILFORD	1	0	1	0	0	0	-	▲Detail
02/27/2026	MA	Full (Level I)	S-TEWKSBURY	0	0	0	0	0	0	-	▲Detail
02/27/2026	MA	Full (Level I)	S-TEWKSBURY	0	0	0	0	0	0	-	▲Detail
02/27/2026	MA	Terminal (Level V)	S-TEWKSBURY	0	0	0	0	0	0	-	▲Detail
02/19/2026	MA	Full (Level I)	S-TEWKSBURY	0	0	0	0	0	0	-	▲Detail
02/19/2026	MA	Full (Level I)	S-TEWKSBURY	7	5	0	0	7	5	-	▲Detail
02/19/2026	MA	Full (Level I)	S-TEWKSBURY	5	3	0	0	5	3	-	▲Detail
02/10/2026	US	Full (Level I)	LAWRENCE MA	0	0	0	0	0	0	-	▲Detail
02/10/2026	US	Full (Level I)	LAWRENCE MA	1	0	0	0	1	0	-	▲Detail
02/10/2026	US	Full (Level I)	LAWRENCE MA	6	1	0	0	6	1	-	▲Detail
09/27/2025	CT	Driver-Only (Level III)	STRATFORD	2	1	2	1	0	0	-	▲Detail
08/16/2025	CT	Driver-Only (Level III)	MILFORD	7	0	7	0	0	0	-	▲Detail
10/07/2023	NY	Driver-Only (Level III)	NIAGARA FALLS NY	0	0	0	0	0	0	-	▲Detail
09/13/2023	MA	Terminal (Level V)	S-LAWRENCE	0	0	0	0	0	0	-	▲Detail
09/13/2023	MA	Terminal (Level V)	S-LAWRENCE	1	1	0	0	1	1	-	▲Detail
09/13/2023	MA	Terminal (Level V)	S-LAWRENCE	0	0	0	0	0	0	-	▲Detail
09/13/2023	MA	Terminal (Level V)	S-LAWRENCE	0	0	0	0	0	0	-	▲Detail
09/13/2023	MA	Terminal (Level V)	S-LAWRENCE	0	0	0	0	0	0	-	▲Detail
08/27/2023	NY	Driver-Only (Level III)	NIAGARA FALLS	5	1	4	1	1	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections12

Unsafe Driving 3 viols

HOS Compliance 1 viols

Driver Fitness 1 viols

Vehicle Maintenance 4 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	SAFETY INSURANCE CO.	2703932	$1,500,000	12/06/2011	11/30/2012	Replaced
91X	BIPD/Primary	SAFETY INSURANCE CO.	2703932	$1,500,000	12/06/2011	12/21/2012	Cancelled
91X	BIPD/Primary	SAFETY INSURANCE CO.	2703932	$1,500,000	11/30/2012	03/31/2014	Replaced
91X	BIPD/Primary	SAFETY INSURANCE CO.	2703932	$1,500,000	11/30/2012	04/17/2014	Cancelled
91X	BIPD/Primary	SAFETY INSURANCE CO.	2703932	$1,500,000	10/14/2011	12/29/2011	Cancelled
91X	BIPD/Primary	SAFETY INSURANCE CO.	2703932	$1,500,000	10/14/2011	12/06/2011	Replaced
91X	BIPD/Primary	SAFETY INSURANCE CO.	2703932	$1,500,000	05/17/2011	10/14/2011	Replaced
91X	BIPD/Primary	SAFETY INSURANCE CO.	2703932	$1,500,000	05/17/2011	10/22/2011	Cancelled
91X	BIPD/Primary	SAFETY INSURANCE CO.	2703932	$1,500,000	03/31/2014	02/03/2016	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010131	$5,000,000	03/18/2025	03/18/2025	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010131	$5,000,000	03/07/2024	04/09/2025	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010131	$5,000,000	03/07/2024	03/18/2025	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010131	$5,000,000	03/04/2021	04/09/2024	Cancelled
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010131	$5,000,000	03/04/2021	03/07/2024	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC0001009798	$1,500,000	03/04/2021	03/04/2021	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001010131	$5,000,000	03/04/2021	03/04/2021	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001009798	$1,000,000	03/04/2021	03/04/2021	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001009798	$5,000,000	03/04/2021	03/04/2021	Replaced
91X	BIPD/Primary	THE COMMERCE INSURANCE COMPANY	BHCYBQ	$1,500,000	02/03/2017	01/12/2021	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001001187	$1,500,000	02/03/2017	02/03/2017	Replaced
91X	BIPD/Primary	THE CHARTER OAK FIRE INSURANCE CO.	BA-7G998273	$1,500,000	02/03/2016	02/03/2017	Replaced
91X	BIPD/Primary	SAFETY INSURANCE CO.	2703932	$1,500,000	02/02/2011	06/05/2011	Cancelled
91X	BIPD/Primary	SAFETY INSURANCE CO.	2703932	$1,500,000	02/02/2011	05/17/2011	Replaced
91X	BIPD/Primary	PILGRIM INSURANCE COMPANY	CSC00001009798	$1,500,000	01/12/2021	03/04/2021	Replaced

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC736920	COMMON	INVOLUNTARY REVOCATION	11/26/2012	DISCONTINUED REVOCATION	12/03/2012
MC736920	PASSENGER REG ROUTE - COMMON	GRANTED	04/26/2012	-	-
MC736920	COMMON	INVOLUNTARY REVOCATION	03/21/2014	DISCONTINUED REVOCATION	04/02/2014
MC736920	COMMON	INVOLUNTARY REVOCATION	03/13/2025	DISCONTINUED REVOCATION	03/19/2025
MC736920	COMMON	INVOLUNTARY REVOCATION	03/10/2021	DISCONTINUED REVOCATION	03/17/2021

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

89/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 89

Starts at 100−11 totalFinal 89

Driver out-of-service rate above national average−5

Vehicle out-of-service rate above national average−5

Crashes on record (rate-adjusted)−1

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

-5

Driver out-of-service rate above national average

Driver OOS 9.0909% vs national avg 5.51%.

-5

Vehicle out-of-service rate above national average

Vehicle OOS 33.3333% vs national avg 20.72%.

-1

Crashes on record (rate-adjusted)

Crash rate: 1 crash(es) across 14 vehicles (~0.07 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Where this company lands, risk scales

Crash history (rate-adjusted)−1 of 28

0 pts · low risk−28 pts · high risk

Crash rate: 1 crash(es) across 14 vehicles (~0.07 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Driver out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Driver OOS 9.0909% vs national avg 5.51%.

Vehicle out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Vehicle OOS 33.3333% vs national avg 20.72%.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

FIVE STARS EXPRESS TRANSPORTATION LLC

Trust Score

Public record

Company Information

Contact Details

Operating Authorities

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (1)

Roadside Violations by Safety Category Last 24 months

Inspection Records (19)

Safety Performance Percentiles

Licensing & Insurance

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