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VALIDATED

SANTIAGO EXPRESS INC

Trust Score

Excellent Why this score?

Company CheckSANTIAGO EXPRESS INC · DOT 1682613

4575 S R L THORNTON FWY, DALLAS, TX, 75224

DOT# 1682613 MC# 618287 Dallas, Texas 18 years

CARRIER Phone number changed · Sep 12, 2026

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Power Units

Drivers

Crashes (24-Month)

None on file

Insurance

Satisfactory

Safety Rating

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

7 events tracked · latest Sep 14, 2026 ↓ Show details ↓

Identity & ownership 1

Sep 12, 2026
Phone number changed.

Safety & compliance 4

Jun 12, 2026
Roadside inspection, 3 out-of-service violations.
Jun 12, 2026
Roadside inspection, 1 out-of-service violation.
Apr 30, 2026
Roadside inspection, 1 violation (no OOS).
Apr 6, 2026
Roadside inspection, 4 out-of-service violations.

Insurance 2

Current
No active insurance on file.
Oct 13, 2025
Insurance policy cancelled (NATIONAL LIABILITY & FIRE INS CO.).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address4575 S R L THORNTON FWY, DALLAS, TX, 75224

Mailing Address4575 S R L THORNTON FWY, DALLAS, TX, 75224

Other Companies at This Address

Address4575 S R L THORNTON FWY, DALLAS, TX 75224

Others here

Distinct phones

Active

Company	DOT	Phone	Status
GOLDEN BUSES OF AMERICA LLC	4533395	Sign in	Active
SANTIAGO EXPRESS INC this company	1682613	Sign in	Active

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypePRIVATE PASSENGER, BUSINESS;AUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC618287

CommonNot Active

ContractActive

BrokerNot Active

Operating18 years

Operation Classification

Authorized For HirePrivate (Pass. Business) Passenger Carrier

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure .54 · 2 insp with violations

Below cutoff

Hours-of-Service Compliance

measure .66 · 2 insp with violations

Below cutoff

Driver Fitness

measure .96 · 2 insp with violations

Below cutoff

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 3.17 · 9 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage2,200,001 miles

Mileage Year2024

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)0

Fatal0

Driver OOS6.5% avg 5.5%

Vehicle OOS26.3% avg 20.7%

SmartWay PartnerNo

Last Review02/08/2018

Insurance

AmountNone on file

Type91X

VerifiedFMCSA · 06/16/2026

CompanyPRIME INSURANCE COMPANY

Policy #SC25101517

Last checked09/14/2026

Quick Facts

StatusActive

TypeCarrier

Fleet20 units

Drivers33

Mileage2,200,001 mi

Operating18 years

MCS-15002/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Safety RatingSatisfactory

Driver Inspections

Total31

Out of Service2

OOS Rate6.5%

National Avg5.5%

Above National Average

Vehicle Inspections

Total19

Out of Service5

OOS Rate26.3%

National Avg20.7%

Above National Average

Last FMCSA Review: 02/08/2018 | Rated: 03/07/2018

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

2 · 0 OOS -

2024

3 · 1 OOS ▲

2025

26 · 4 OOS ▲

2026

6 · 4 OOS =

Crashes

No crashes on record.

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Jun 2026, 32 inspections, 8 resulted in out-of-service (25% OOS rate).

Driver Out-of-Service 4 OOS

Vehicle Out-of-Service 10 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Roadside Violations by Safety Category Last 24 months

56 roadside violations across 32 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 20 violations · 6 OOS

Unsafe Driving 18 violations · 5 OOS

Driver Fitness 3 violations · 2 OOS

Hours-of-Service (HOS) Compliance 2 violations · 1 OOS

Other (General) 13 violations · 1 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (37)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
06/12/2026	US	Full (Level I)	EL PASO TX	8	3	1	1	7	2	-	▲Detail
06/12/2026	US	Driver-Only (Level III)	EL PASO TX	5	1	1	0	4	1	-	▲Detail
04/30/2026	TX	Driver-Only (Level III)	IH35 NB DEVINE SCALE	1	0	1	0	0	0	-	▲Detail
04/06/2026	NM	Walk-Around (Level II)	LORDSBURG PORT OF ENTRY	6	4	4	3	2	1	-	▲Detail
03/09/2026	NM	Walk-Around (Level II)	NM	4	1	1	0	3	1	-	▲Detail
02/22/2026	TX	Walk-Around (Level II)	140 L R CAMPBELL RD	0	0	0	0	0	0	-	▲Detail
11/22/2025	NM	Driver-Only (Level III)	ANTHONY PORT OF ENTRY	0	0	0	0	0	0	-	▲Detail
11/06/2025	US	Full (Level I)	EL PASO TX	0	0	0	0	0	0	-	▲Detail
10/25/2025	US	Full (Level I)	EL PASO TX	1	0	0	0	0	0	-	▲Detail
10/18/2025	US	Full (Level I)	EL PASO TX	1	0	0	0	0	0	-	▲Detail
10/02/2025	NM	Driver-Only (Level III)	ANTHONY PORT OF ENTRY	0	0	0	0	0	0	-	▲Detail
08/12/2025	TX	Full (Level I)	IH35 SB DEVINE SCALE	4	1	0	0	4	1	-	▲Detail
08/11/2025	TX	Full (Level I)	IH35 SB DEVINE SCALE	3	1	0	0	3	1	-	▲Detail
08/02/2025	US	Full (Level I)	EL PASO TX	0	0	0	0	0	0	-	▲Detail
08/01/2025	TX	Driver-Only (Level III)	IH35 NB DEVINE SCALE	1	0	1	0	0	0	-	▲Detail
07/29/2025	US	Full (Level I)	EL PASO TX	1	0	0	0	0	0	-	▲Detail
07/26/2025	US	Full (Level I)	EL PASO TX	0	0	0	0	0	0	-	▲Detail
07/26/2025	US	Full (Level I)	EL PASO TX	0	0	0	0	0	0	-	▲Detail
07/19/2025	US	Full (Level I)	EL PASO TX	0	0	0	0	0	0	-	▲Detail
07/11/2025	US	Full (Level I)	EL PASO TX	1	0	0	0	0	0	-	▲Detail
07/08/2025	US	Full (Level I)	EL PASO TX	2	1	0	0	0	1	-	▲Detail
07/04/2025	US	Full (Level I)	EL PASO TX	3	2	0	0	0	2	-	▲Detail
07/04/2025	US	Full (Level I)	EL PASO TX	0	0	0	0	0	0	-	▲Detail
06/23/2025	AZ	Full (Level I)	TUCSON AZ	1	0	0	0	0	0	-	▲Detail
05/30/2025	NM	Walk-Around (Level II)	ANTHONY PORT OF ENTRY	0	0	0	0	0	0	-	▲Detail
05/15/2025	TX	Driver-Only (Level III)	IH35 SB DEVINE SCALE	2	0	0	0	2	0	-	▲Detail
04/14/2025	OK	Driver-Only (Level III)	NORMAN	2	0	2	0	0	0	-	▲Detail
03/17/2025	TX	Driver-Only (Level III)	IH35 NB DEVINE SCALE	1	0	1	0	0	0	-	▲Detail
03/10/2025	TX	Driver-Only (Level III)	IH35 NB DEVINE SCALE	2	0	1	0	1	0	-	▲Detail
02/20/2025	TX	Driver-Only (Level III)	IH35 NB DEVINE SCALE	2	0	0	0	2	0	-	▲Detail
01/07/2025	NM	Driver-Only (Level III)	ANTHONY PORT OF ENTRY	0	0	0	0	0	0	-	▲Detail
01/07/2025	NM	Driver-Only (Level III)	ANTHONY PORT OF ENTRY	0	0	0	0	0	0	-	▲Detail
08/02/2024	TX	Driver-Only (Level III)	IH35 NB DEVINE SCALE	1	0	1	0	0	0	-	▲Detail
07/19/2024	US	Full (Level I)	EL PASO TX	1	0	0	0	0	0	-	▲Detail
06/07/2024	NM	Driver-Only (Level III)	ANTHONY PORT OF ENTRY	1	1	1	1	0	0	-	▲Detail
12/23/2023	NM	Driver-Only (Level III)	ANTHONY PORT OF ENTRY	0	0	0	0	0	0	-	▲Detail
12/20/2023	NM	Driver-Only (Level III)	ANTHONY PORT OF ENTRY	0	0	0	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections33

Unsafe Driving 2 viols

HOS Compliance 2 viols

Driver Fitness 2 viols

Vehicle Maintenance 9 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	NATIONAL LIABILITY & FIRE INS CO.	73APS102745	$5,000,000	12/27/2021	05/19/2022	Replaced
91X	BIPD/Primary	NATIONAL LIABILITY & FIRE INS CO.	73APS102745	$5,000,000	12/27/2021	06/09/2022	Cancelled
91X	BIPD/Primary	NEW HAMPSHIRE INSURANCE CO.	ARW 831-32-451	$5,000,000	12/24/2007	02/22/2008	Cancelled
91X	BIPD/Primary	NATIONAL LIABILITY & FIRE INS CO.	73APB009805	$5,000,000	10/13/2024	10/13/2025	Cancelled
91X	BIPD/Primary	NATIONAL LIABILITY & FIRE INS CO.	73APB007320	$5,000,000	10/13/2023	10/13/2024	Cancelled
91X	BIPD/Primary	NATIONAL LIABILITY & FIRE INS CO.	73APS108420	$5,000,000	10/13/2022	10/13/2023	Cancelled
91X	BIPD/Primary	NATIONAL LIABILITY & FIRE INS CO.	73APS102745	$5,000,000	10/13/2021	01/19/2022	Cancelled
91X	BIPD/Primary	NATIONAL LIABILITY & FIRE INS CO.	73APS102745	$5,000,000	10/13/2021	12/27/2021	Replaced
91X	BIPD/Primary	PROTECTIVE INSURANCE CO	5G1001793-03	$5,000,000	10/13/2020	10/13/2021	Cancelled
91X	BIPD/Primary	PROTECTIVE INSURANCE CO	5G1001793-02	$5,000,000	10/13/2019	06/12/2020	Cancelled
91X	BIPD/Primary	PROTECTIVE INSURANCE CO	5G1001793-01	$5,000,000	10/13/2018	10/13/2019	Cancelled
91X	BIPD/Primary	PROTECTIVE INSURANCE CO	5G1001793-00	$5,000,000	10/13/2017	10/13/2018	Cancelled
91X	BIPD/Primary	FALLS LAKE NATIONAL INSURANCE COMPANY	FLP100043-01	$5,000,000	10/13/2016	10/13/2017	Cancelled
91X	BIPD/Primary	FALLS LAKE NATIONAL INSURANCE COMPANY	FLP100043-00	$5,000,000	10/13/2015	10/13/2016	Cancelled
91X	BIPD/Primary	PROTECTIVE INSURANCE CO	5G1001793-02	$5,000,000	10/08/2020	10/13/2020	Cancelled
91X	BIPD/Primary	NATIONAL LIABILITY & FIRE INS CO.	73APS060125	$5,000,000	09/24/2015	10/13/2015	Replaced
91X	BIPD/Primary	COMMERCIAL ALLIANCE INSURANCE COMPANY	344023	$5,000,000	09/23/2014	09/23/2015	Cancelled
91X	BIPD/Primary	COMMERCIAL ALLIANCE INSURANCE COMPANY	195813	$5,000,000	09/23/2013	12/23/2013	Name Changed
91X	BIPD/Primary	COMMERCIAL ALLIANCE INSURANCE COMPANY	195813	$5,000,000	09/23/2013	09/23/2013	Replaced
91X	BIPD/Primary	COMMERCIAL ALLIANCE INSURANCE COMPANY	195813	$5,000,000	09/23/2013	02/07/2014	Cancelled
91X	BIPD/Primary	COMMERCIAL ALLIANCE INSURANCE COMPANY	195813	$5,000,000	09/23/2013	01/14/2014	Replaced
91X	BIPD/Primary	COMMERCIAL ALLIANCE INSURANCE COMPANY	78668	$5,000,000	09/23/2012	09/23/2012	Replaced
91X	BIPD/Primary	COMMERCIAL ALLIANCE INSURANCE COMPANY	78668	$5,000,000	09/23/2012	10/24/2012	Cancelled
91X	BIPD/Primary	COMMERCIAL ALLIANCE INSURANCE COMPANY	78668	$5,000,000	09/23/2012	09/23/2012	Replaced
91X	BIPD/Primary	COMMERCIAL ALLIANCE INSURANCE COMPANY	78668	$5,000,000	09/23/2012	04/18/2013	Cancelled
91X	BIPD/Primary	COMMERCIAL ALLIANCE INSURANCE COMPANY	78668	$5,000,000	09/23/2012	09/23/2012	Replaced
91X	BIPD/Primary	COMMERCIAL ALLIANCE INSURANCE COMPANY	1682613	$5,000,000	09/23/2012	09/23/2013	Cancelled
91X	BIPD/Primary	OCCIDENTAL FIRE AND CASUALTY CO. OF N.C.	CA00034333	$5,000,000	09/23/2011	09/23/2012	Cancelled
91X	BIPD/Primary	NEW HAMPSHIRE INSURANCE CO.	01-CA-019656910-1	$5,000,000	09/23/2010	04/21/2011	Cancelled
91X	BIPD/Primary	NEW HAMPSHIRE INSURANCE CO.	01-CA-019656910-0	$5,000,000	09/23/2009	02/19/2010	Cancelled
91X	BIPD/Primary	LINCOLN GENERAL INSURANCE COMPANY	LPA105826	$5,000,000	09/23/2008	09/23/2009	Replaced
91X	BIPD/Primary	NEW HAMPSHIRE INSURANCE CO.	ARW 831-32-451	$5,000,000	09/15/2007	12/24/2007	Cancelled
91X	BIPD/Primary	COMMERCIAL ALLIANCE INSURANCE COMPANY	195813	$5,000,000	08/22/2014	10/02/2014	Cancelled
91X	BIPD/Primary	COMMERCIAL ALLIANCE INSURANCE COMPANY	195813	$5,000,000	08/22/2014	09/23/2014	Replaced
91X	BIPD/Primary	PROTECTIVE INSURANCE CO	5G1001793-02	$5,000,000	08/11/2020	10/08/2020	Cancelled
91X	BIPD/Primary	NEW HAMPSHIRE INSURANCE CO.	ARW 831-32-451	$5,000,000	07/21/2008	09/15/2008	Cancelled
91X	BIPD/Primary	PROTECTIVE INSURANCE CO	5G1001793-02	$5,000,000	06/12/2020	08/11/2020	Cancelled
91X	BIPD/Primary	NEW HAMPSHIRE INSURANCE CO.	ARW 831-32-451	$5,000,000	05/22/2008	07/21/2008	Cancelled
91X	BIPD/Primary	NATIONAL LIABILITY & FIRE INS CO.	73APS102745	$5,000,000	05/19/2022	10/13/2022	Cancelled
91X	BIPD/Primary	NEW HAMPSHIRE INSURANCE CO.	01-CA-019656910-1	$5,000,000	04/21/2011	09/23/2011	Cancelled
91X	BIPD/Primary	NEW HAMPSHIRE INSURANCE CO.	ARW 831-32-451	$5,000,000	02/22/2008	05/22/2008	Cancelled
91X	BIPD/Primary	NEW HAMPSHIRE INSURANCE CO.	01-CA-019656910-0	$5,000,000	02/19/2010	09/23/2010	Cancelled
91X	BIPD/Primary	COMMERCIAL ALLIANCE INSURANCE COMPANY	195813	$5,000,000	01/14/2014	08/22/2014	Replaced
91X	BIPD/Primary	COMMERCIAL ALLIANCE INSURANCE COMPANY	195813	$5,000,000	01/14/2014	09/06/2014	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC618287	CONTRACT	INVOLUNTARY REVOCATION	12/23/2021	DISCONTINUED REVOCATION	12/28/2021
MC618287	CONTRACT	INVOLUNTARY REVOCATION	11/27/2007	DISCONTINUED REVOCATION	12/10/2007
MC618287	CONTRACT	INVOLUNTARY REVOCATION	11/18/2013	DISCONTINUED REVOCATION	11/14/2013
MC618287	CONTRACT	INVOLUNTARY REVOCATION	10/08/2020	DISCONTINUED REVOCATION	10/14/2020
MC618287	MOTOR PASSENGER CONTRACT CARRIER	GRANTED	10/01/2007	REVOKED	03/03/2008
MC618287	CONTRACT	INVOLUNTARY REVOCATION	09/27/2012	DISCONTINUED REVOCATION	10/03/2012
MC618287	MOTOR PASSENGER CONTRACT CARRIER	REINSTATED	09/26/2008	-	-
MC618287	CONTRACT	INVOLUNTARY REVOCATION	09/18/2023	DISCONTINUED REVOCATION	10/13/2023
MC618287	CONTRACT	INVOLUNTARY REVOCATION	09/18/2017	DISCONTINUED REVOCATION	10/13/2017
MC618287	CONTRACT	INVOLUNTARY REVOCATION	09/17/2018	DISCONTINUED REVOCATION	10/12/2018
MC618287	CONTRACT	INVOLUNTARY REVOCATION	09/16/2025	DISCONTINUED REVOCATION	10/15/2025
MC618287	CONTRACT	INVOLUNTARY REVOCATION	09/16/2024	DISCONTINUED REVOCATION	10/15/2024
MC618287	CONTRACT	INVOLUNTARY REVOCATION	09/16/2022	DISCONTINUED REVOCATION	10/13/2022
MC618287	CONTRACT	INVOLUNTARY REVOCATION	09/16/2021	DISCONTINUED REVOCATION	10/14/2021
MC618287	CONTRACT	INVOLUNTARY REVOCATION	09/16/2019	DISCONTINUED REVOCATION	10/11/2019
MC618287	CONTRACT	INVOLUNTARY REVOCATION	09/16/2016	DISCONTINUED REVOCATION	10/14/2016
MC618287	CONTRACT	INVOLUNTARY REVOCATION	09/05/2014	DISCONTINUED REVOCATION	09/24/2014
MC618287	CONTRACT	INVOLUNTARY REVOCATION	08/29/2011	DISCONTINUED REVOCATION	09/26/2011
MC618287	CONTRACT	INVOLUNTARY REVOCATION	08/27/2015	DISCONTINUED REVOCATION	09/25/2015
MC618287	CONTRACT	INVOLUNTARY REVOCATION	08/27/2013	DISCONTINUED REVOCATION	09/24/2013
MC618287	CONTRACT	INVOLUNTARY REVOCATION	08/27/2012	DISCONTINUED REVOCATION	09/24/2012
MC618287	CONTRACT	INVOLUNTARY REVOCATION	08/27/2010	DISCONTINUED REVOCATION	09/27/2010
MC618287	CONTRACT	INVOLUNTARY REVOCATION	08/11/2014	DISCONTINUED REVOCATION	08/28/2014
MC618287	MOTOR PASSENGER CONTRACT CARRIER	REINSTATED	07/10/2008	REVOKED	09/22/2008
MC618287	CONTRACT	INVOLUNTARY REVOCATION	05/18/2020	DISCONTINUED REVOCATION	05/19/2020
MC618287	CONTRACT	INVOLUNTARY REVOCATION	05/13/2022	DISCONTINUED REVOCATION	05/20/2022
MC618287	CONTRACT	INVOLUNTARY REVOCATION	03/25/2011	DISCONTINUED REVOCATION	04/05/2011
MC618287	CONTRACT	INVOLUNTARY REVOCATION	01/25/2010	DISCONTINUED REVOCATION	02/03/2010
MC618287	CONTRACT	INVOLUNTARY REVOCATION	01/13/2014	DISCONTINUED REVOCATION	01/15/2014

No revocation records.

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See the full history

Trust Score over time and the complete authority and insurance timeline, not just today.

90/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 90

Starts at 100−10 totalFinal 90

Driver out-of-service rate above national average−5

Vehicle out-of-service rate above national average−5

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

-5

Driver out-of-service rate above national average

Driver OOS 6.4516% vs national avg 5.51%.

-5

Vehicle out-of-service rate above national average

Vehicle OOS 26.3158% vs national avg 20.72%.

Where this company lands, risk scales

Driver out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Driver OOS 6.4516% vs national avg 5.51%.

Vehicle out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Vehicle OOS 26.3158% vs national avg 20.72%.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

SANTIAGO EXPRESS INC

Trust Score

Public record

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