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SERVICE FIRST EXPRESS INC

Trust Score

Excellent Why this score?

Company CheckSERVICE FIRST EXPRESS INC · DOT 1326554

4182 OVERDALE RD, WINSTON SALEM, NC, 27107

DOT# 1326554 MC# 517070 Winston Salem, North Carolina 21 years

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$1,000,000

Insurance

Satisfactory

Safety Rating

Inspections

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SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

8 events tracked · latest Jul 24, 2026 ↓ Show details ↓

Safety & compliance 7

Jun 24, 2026
Clean roadside inspection, no violations.
Jun 12, 2026
Clean roadside inspection, no violations.
Jun 12, 2026
Clean roadside inspection, no violations.
Apr 17, 2026
Clean roadside inspection, no violations.
Sep 13, 2025
Crash reported (no fatalities).
May 24, 2025
Crash reported (no fatalities).
Nov 9, 2024
Crash reported (no fatalities).

Insurance 1

Current
Active insurance on file ($1,000,000).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address4182 OVERDALE RD, WINSTON SALEM, NC, 27107

Mailing AddressPO BOX 12817, WINSTON SALEM, NC, 27117

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC517070

CommonNot Active

ContractActive

BrokerNot Active

Operating21 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure .31 · 3 insp with violations

Below cutoff

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure .22 · 3 insp with violations

Below cutoff

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 2.08 · 6 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage1,737,563 miles

Mileage Year2024

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)3

Fatal0

Driver OOS5.3% avg 5.5%

Vehicle OOS20.0% avg 20.7%

SmartWay PartnerNo

Last Review03/26/2008

Insurance

Amount$1,000,000

Type91X

VerifiedFMCSA · 07/03/2026

CompanyGREAT WEST CASUALTY CO.

Policy #MCP32075A

Last checked07/24/2026

Quick Facts

StatusActive

TypeCarrier

Fleet45 units

Drivers40

Mileage1,737,563 mi

Operating21 years

MCS-15002/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)3

Fatal0

Injury1

Tow-Away2

Safety RatingSatisfactory

Driver Inspections

Total57

Out of Service3

OOS Rate5.3%

National Avg5.5%

Below National Average

Vehicle Inspections

Total25

Out of Service5

OOS Rate20.0%

National Avg20.7%

Below National Average

Last FMCSA Review: 03/26/2008 | Rated: 04/08/2008

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

10 · 0 OOS -

2024

23 · 4 OOS ▲

2025

28 · 4 OOS =

2026

14 · 1 OOS ▼

Crashes

2023

0 crashes -

2024

1 crash ▲

2025

2 crashes ▲

2026

0 crashes ▼

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Jun 2026, 55 inspections, 8 resulted in out-of-service (14.5% OOS rate).

Driver Out-of-Service 3 OOS

Vehicle Out-of-Service 6 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (3)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Injuries	Tow	Vehicles	Weather	Road	Light
09/13/2025	WINSTON-SALEM	NC	0	1	3	Clear	Dry	Dark - Not Lighted
05/24/2025	WINSTON-SALEM	NC	1	1	2	Clear	Dry	Daylight
11/09/2024	WINSTON-SALEM	NC	0	1	2	Clear	Dry	Dawn

Roadside Violations by Safety Category Last 24 months

15 roadside violations across 55 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 9 violations · 6 OOS

Unsafe Driving 3 violations · 0 OOS

Driver Fitness 3 violations · 3 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (75)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
06/24/2026	NC	Driver-Only (Level III)	CONCORD NC	0	0	0	0	0	0	-	▲Detail
06/12/2026	NC	Driver-Only (Level III)	WINSTON SALEM NC	0	0	0	0	0	0	-	▲Detail
06/12/2026	NC	Driver-Only (Level III)	MOCKSVILLE NC	0	0	0	0	0	0	-	▲Detail
04/17/2026	NC	Walk-Around (Level II)	I 95	0	0	0	0	0	0	-	▲Detail
04/08/2026	NC	Driver-Only (Level III)	HILLSBOROUGH WEIGH STATION, I-	0	0	0	0	0	0	-	▲Detail
04/07/2026	NC	Walk-Around (Level II)	HILLSBOROUGH WEIGH STATION, I-	0	0	0	0	0	0	-	▲Detail
03/27/2026	NC	Driver-Only (Level III)	GRANVILLE COUNTY, I-85, N	0	0	0	0	0	0	-	▲Detail
03/27/2026	NC	Walk-Around (Level II)	I 85	1	1	0	0	1	1	-	▲Detail
03/13/2026	NC	Walk-Around (Level II)	HALIFAX WEIGH STATION, I-95, N	0	0	0	0	0	0	-	▲Detail
02/28/2026	NC	Driver-Only (Level III)	I-85 NB NEAR MM 74	0	0	0	0	0	0	-	▲Detail
02/04/2026	NC	Walk-Around (Level II)	HALIFAX WEIGH STATION, I-95, N	0	0	0	0	0	0	-	▲Detail
01/24/2026	NC	Driver-Only (Level III)	DAVIE COUNTY, I-40, E	0	0	0	0	0	0	-	▲Detail
01/12/2026	NC	Driver-Only (Level III)	FORSYTH CO., I 40 @ NC 109	0	0	0	0	0	0	-	▲Detail
01/12/2026	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	0	0	0	0	0	0	-	▲Detail
12/17/2025	NC	Walk-Around (Level II)	I 540	0	0	0	0	0	0	-	▲Detail
12/14/2025	NC	Driver-Only (Level III)	I-85 NB NEAR MM 72	0	0	0	0	0	0	-	▲Detail
12/12/2025	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	0	0	0	0	0	0	-	▲Detail
11/29/2025	NC	Walk-Around (Level II)	I 40 EB	1	1	0	0	1	1	-	▲Detail
11/29/2025	NC	Driver-Only (Level III)	DAVIE COUNTY, I-40, E	0	0	0	0	0	0	-	▲Detail
11/26/2025	NC	Driver-Only (Level III)	DAVIE COUNTY, I-40, W	0	0	0	0	0	0	-	▲Detail
11/11/2025	NC	Walk-Around (Level II)	US 421 NB AT EXIT 180	0	0	0	0	0	0	-	▲Detail
11/11/2025	NC	Walk-Around (Level II)	HALIFAX WEIGH STATION, I-95, N	0	0	0	0	0	0	-	▲Detail
09/05/2025	NC	Driver-Only (Level III)	FORSYTH CO., I40 NEAR NC 109	0	0	0	0	0	0	-	▲Detail
08/30/2025	NC	Full (Level I)	DAVIE COUNTY, I-40, E	1	0	0	0	1	0	-	▲Detail
08/11/2025	NC	Driver-Only (Level III)	I-85 SB NEAR MM 58	0	0	0	0	0	0	-	▲Detail
08/06/2025	NC	Walk-Around (Level II)	US 421 NEAR NC 27	0	0	0	0	0	0	-	▲Detail
07/28/2025	NC	Driver-Only (Level III)	FORSYTH CO., NEAR NC 109	0	0	0	0	0	0	-	▲Detail
07/24/2025	NC	Walk-Around (Level II)	HILLSBOROUGH WEIGH STATION, I-	0	0	0	0	0	0	-	▲Detail
07/23/2025	NC	Driver-Only (Level III)	FORSYTH CO, US 52 NB @ 103 MM	0	0	0	0	0	0	-	▲Detail
06/11/2025	NC	Walk-Around (Level II)	I 87 NEAR S SMITHFIELD RD	0	0	0	0	0	0	-	▲Detail
05/18/2025	NC	Walk-Around (Level II)	DAVIE COUNTY, I-40, W	0	0	0	0	0	0	-	▲Detail
04/30/2025	NC	Driver-Only (Level III)	I 40 EAST NEAR FARMINGTON ROAD	2	1	2	1	0	0	-	▲Detail
04/09/2025	NC	Driver-Only (Level III)	US 421 NEAR NC 27	0	0	0	0	0	0	-	▲Detail
03/26/2025	NC	Walk-Around (Level II)	HILLSBOROUGH WEIGH STATION, I-	0	0	0	0	0	0	-	▲Detail
03/11/2025	NC	Walk-Around (Level II)	DAVIE COUNTY, I-40, E	0	0	0	0	0	0	-	▲Detail
03/07/2025	NC	Driver-Only (Level III)	DAVIE COUNTY, I-40, W	0	0	0	0	0	0	-	▲Detail
03/04/2025	NC	Driver-Only (Level III)	ROWAN COUNTY, I-85 NORTHBOUND	0	0	0	0	0	0	-	▲Detail
02/09/2025	NC	Driver-Only (Level III)	DAVIDSON COUNTY, I-285, S	0	0	0	0	0	0	-	▲Detail
02/04/2025	NC	Walk-Around (Level II)	GRANVILLE COUNTY, I-85, N	1	1	0	0	1	1	-	▲Detail
01/23/2025	NC	Driver-Only (Level III)	DAVIE COUNTY, I-40, W	0	0	0	0	0	0	-	▲Detail
01/20/2025	NC	Walk-Around (Level II)	I 40 EAST REST AREA	0	0	0	0	0	0	-	▲Detail
01/18/2025	NC	Driver-Only (Level III)	I-40 WEST BOUND NEAR THE REST	2	1	2	1	0	0	-	▲Detail
12/20/2024	NC	Walk-Around (Level II)	DAVIDSON COUNTY, I-285, N	2	2	0	0	2	2	-	▲Detail
12/01/2024	NC	Walk-Around (Level II)	I 40 EB	0	0	0	0	0	0	-	▲Detail
11/26/2024	NC	Driver-Only (Level III)	I73NB NEAR US158	0	0	0	0	0	0	-	▲Detail
11/25/2024	NC	Driver-Only (Level III)	HALIFAX WEIGH STATION, I-95, N	0	0	0	0	0	0	-	▲Detail
11/25/2024	NC	Full (Level I)	DAVIE COUNTY, I-40, EASTBOUND	0	0	0	0	0	0	-	▲Detail
11/10/2024	NC	Walk-Around (Level II)	I 40 EAST AT US 64	1	1	1	1	0	0	-	▲Detail
10/17/2024	NC	Full (Level I)	GASTON COUNTY WEIGH STATION I-	3	1	0	0	3	1	-	▲Detail
10/13/2024	NC	Driver-Only (Level III)	I 40 WEST AT FARMINGTON ROAD	0	0	0	0	0	0	-	▲Detail
09/04/2024	NC	Driver-Only (Level III)	I 285 SOUTH NEAR NC 8	1	0	1	0	0	0	-	▲Detail
08/27/2024	NC	Walk-Around (Level II)	US 421 NEAR NC 27	0	0	0	0	0	0	-	▲Detail
08/12/2024	NC	Driver-Only (Level III)	DAVIE COUNTY, I-40, W	0	0	0	0	0	0	-	▲Detail
07/26/2024	NC	Driver-Only (Level III)	HALIFAX WEIGH STATION, I-95, N	0	0	0	0	0	0	-	▲Detail
07/24/2024	NC	Walk-Around (Level II)	I 540 NEAR BUFFALO RD	0	0	0	0	0	0	-	▲Detail
07/23/2024	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	0	0	0	0	0	0	-	▲Detail
07/19/2024	NC	Driver-Only (Level III)	I-85 NB NEAR MM 71	0	0	0	0	0	0	-	▲Detail
07/09/2024	NC	Driver-Only (Level III)	I 40 EAST AT LEWISVILLE-CLEMMO	0	0	0	0	0	0	-	▲Detail
07/04/2024	NC	Driver-Only (Level III)	I 40 EB	0	0	0	0	0	0	-	▲Detail
06/01/2024	NC	Driver-Only (Level III)	DAVIE COUNTY, I-40, E	0	0	0	0	0	0	-	▲Detail
04/18/2024	NC	Driver-Only (Level III)	STATESVILLE WEIGH STATION, I-4	0	0	0	0	0	0	-	▲Detail
04/16/2024	NC	Walk-Around (Level II)	CABARRUS COUNTY, I-85, N	2	1	0	0	2	1	-	▲Detail
04/01/2024	NC	Walk-Around (Level II)	HILLSBOROUGH WEIGH STATION, I-	0	0	0	0	0	0	-	▲Detail
02/06/2024	NC	Driver-Only (Level III)	DAVIE COUNTY, I-40 WESTBOUND	0	0	0	0	0	0	-	▲Detail
01/21/2024	NC	Walk-Around (Level II)	DAVIE COUNTY, I-40, E	0	0	0	0	0	0	-	▲Detail
12/29/2023	US	Full (Level I)	HILLSBOROUGH NC	0	0	0	0	0	0	-	▲Detail
12/28/2023	NC	Walk-Around (Level II)	STATESVILLE WEIGH STATION, I-4	0	0	0	0	0	0	-	▲Detail
11/20/2023	NC	Walk-Around (Level II)	I40 (ROADSIDE)	0	0	0	0	0	0	-	▲Detail
10/03/2023	SC	Driver-Only (Level III)	SC PRIMARY	0	0	0	0	0	0	-	▲Detail
09/25/2023	NC	Driver-Only (Level III)	FORSYTH COUNTY, I-74	0	0	0	0	0	0	-	▲Detail
09/18/2023	NC	Walk-Around (Level II)	I73 AT NC150	0	0	0	0	0	0	-	▲Detail
09/08/2023	NC	Driver-Only (Level III)	DAVIDSON COUNTY, I-85, N	0	0	0	0	0	0	-	▲Detail
08/02/2023	NC	Driver-Only (Level III)	ROWAN COUNTY, I 85	0	0	0	0	0	0	-	▲Detail
07/13/2023	NC	Driver-Only (Level III)	DAVIDSON COUNTY, I-85, N	0	0	0	0	0	0	-	▲Detail
07/13/2023	NC	Driver-Only (Level III)	FORSYTH COUNTY, I-40 EASTBOUND	0	0	0	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections57

Unsafe Driving 3 viols

Driver Fitness 3 viols

Vehicle Maintenance 6 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	NATIONAL CASUALTY COMPANY	CAO0206541	$300,000	10/18/2006	10/18/2006	Replaced
91X	BIPD/Primary	NATIONAL CASUALTY COMPANY	CAO0206541	$300,000	10/18/2006	12/20/2006	Cancelled
91X	BIPD/Primary	CANAL INSURANCE CO.	398768	$750,000	10/18/2006	06/14/2007	Replaced
91X	BIPD/Primary	SENTRY SELECT INSURANCE COMPANY	A0063342001	$750,000	07/01/2016	07/01/2017	Replaced
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	GWP87356A	$1,000,000	06/14/2011	07/01/2016	Replaced
91X	BIPD/Primary	GREAT WEST CASUALTY CO.	GWP87356A	$1,000,000	06/14/2011	08/04/2016	Cancelled
91X	BIPD/Primary	CANAL INSURANCE CO.	PIA01545700	$750,000	06/14/2007	06/14/2011	Cancelled
91X	BIPD/Primary	CANAL INSURANCE CO.	398768	$750,000	06/14/2005	10/18/2006	Replaced
91X	BIPD/Primary	CANAL INSURANCE CO.	398768	$750,000	06/14/2005	06/14/2005	Replaced

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC517070	CONTRACT	INVOLUNTARY REVOCATION	11/23/2009	DISCONTINUED REVOCATION	06/21/2010
MC517070	CONTRACT	INVOLUNTARY REVOCATION	10/24/2006	DISCONTINUED REVOCATION	11/16/2006
MC517070	MOTOR PROPERTY CONTRACT CARRIER	GRANTED	06/22/2005	-	-
MC517070	CONTRACT	INVOLUNTARY REVOCATION	05/18/2011	DISCONTINUED REVOCATION	06/14/2011

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

99/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 99

Starts at 100−1 totalFinal 99

Crashes on record (rate-adjusted)−1

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

FMCSA shows active coverage on file as of 7/3/2026.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

-1

Crashes on record (rate-adjusted)

Crash rate: 3 crash(es) across 45 vehicles (~0.07 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Where this company lands, risk scales

Crash history (rate-adjusted)−1 of 28

0 pts · low risk−28 pts · high risk

Crash rate: 3 crash(es) across 45 vehicles (~0.07 per vehicle); none fatal. Scaled to fleet size and fatal severity.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

SERVICE FIRST EXPRESS INC

Trust Score

Public record

Company Information

Contact Details

Operating Authorities

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (3)

Roadside Violations by Safety Category Last 24 months

Inspection Records (75)

Safety Performance Percentiles

Licensing & Insurance

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