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VALIDATED

DOC AND NORM DIRECT LLC

Trust Score

Excellent Why this score?

Company CheckDOC AND NORM DIRECT LLC · DOT 1311685

303 BUSINESS LOOP 70 E, COLUMBIA, MO, 65201

DOT# 1311685 MC# 508774 Columbia, Missouri 21 years

CARRIER

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30

Power Units

46

Drivers

0

Crashes (24-Month)

$5,000,000

Insurance

Satisfactory

Safety Rating

83

Inspections

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Company Information

Legal NameDOC AND NORM DIRECT LLC

DOT Number1311685

MC Number508774

Entity TypeCarrier

Operating StatusA - Active

LocationColumbia, Missouri

Added12/10/2004

MCS-15005/07/2026

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address303 BUSINESS LOOP 70 E, COLUMBIA, MO, 65201

Mailing Address303 BUSINESS LOOP 70 E, COLUMBIA, MO, 65201

Other Companies at This Address

Address303 BUSINESS LOOP 70 E, COLUMBIA, MO 65201

2

Others here

3

Distinct phones

3

Active

Company	DOT	Phone	Status
BIG K ENTERPRISES LLC	1051372	Sign in	Active
DOC AND NORM DIRECT LLC this company	1311685	Sign in	Active
M & R TRANSPORTATION L L C	835359	Sign in	Active

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC508774

CommonActive

ContractNot Active

BrokerNot Active

Operating21 years

Operation Classification

Authorized For Hire Passenger Carrier

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage795,474 miles

Mileage Year2024

VMT SourceActual

Drivers

46

Interstate

0

Intrastate

0

CDL

46

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Last Review04/25/2024

Insurance

Amount$5,000,000

Type91X

VerifiedFMCSA · 08/07/2026

CompanyTRISURA SPECIALTY INSURANCE COMPANY

Policy #KXA012062601

Last checked09/08/2026

Quick Facts

StatusActive

TypeCarrier

Fleet30 units

Drivers46

Mileage795,474 mi

Operating21 years

MCS-15005/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Safety RatingSatisfactory

Driver Inspections

Total5

Out of Service0

OOS Rate0.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total78

Out of Service0

OOS Rate0.0%

National Avg20.7%

Below National Average

Last FMCSA Review: 04/25/2024 | Rated: 05/01/2024

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

22 · 0 OOS -

2024

47 · 0 OOS =

2025

36 · 0 OOS =

Crashes

No crashes on record.

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Nov 2025, 61 inspections, 0 resulted in out-of-service (0% OOS rate).

Clean, no out-of-service violations in the last 24 months.

Live FMCSA roadside inspection records, refreshed monthly.

Inspection Records (100)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
11/18/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
11/18/2025	MO	Full (Level I)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
11/18/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
11/18/2025	MO	Full (Level I)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
11/18/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
11/18/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
11/18/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
11/18/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/31/2025	MO	Full (Level I)	FORISTELL MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/12/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
06/24/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
06/24/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
06/24/2025	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
12/06/2024	MO	Full (Level I)	JEFFERSON CITY MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/15/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/27/2024	IA	Walk-Around (Level II)	FARM PROGRESS SHOW	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
08/06/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
04/25/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
04/25/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
04/25/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
04/25/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
04/25/2024	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
12/14/2023	MO	Full (Level I)	JEFFERSON CITY MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail
10/31/2023	MO	Terminal (Level V)	COLUMBIA MO	0	0	0	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections78

Unsafe Driving 0% 0 viols

HOS Compliance 0% 0 viols

Driver Fitness 0% 0 viols

Vehicle Maintenance 0% 0 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA163598	$5,000,000	05/08/2019	01/01/2020	Cancelled
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA163598	$5,000,000	05/04/2018	05/08/2019	Cancelled
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA163598	$5,000,000	05/03/2020	04/24/2020	Replaced
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA163598	$5,000,000	04/24/2020	01/12/2021	Replaced
91X	BIPD/Primary	TRISURA INSURANCE COMPANY	KAA012062402	$1,000,000	01/12/2024	01/12/2025	Cancelled
91X	BIPD/Excess	TRISURA SPECIALTY INSURANCE COMPANY	KXA012062402	$4,000,000	01/12/2024	01/12/2025	Cancelled
91X	BIPD/Excess	TRISURA SPECIALTY INSURANCE COMPANY	KXA012062301	$4,000,000	01/12/2023	01/12/2024	Cancelled
91X	BIPD/Primary	TRISURA INSURANCE COMPANY	KAA012062301	$1,000,000	01/12/2023	01/12/2024	Cancelled
91X	BIPD/Primary	RLI INSURANCE COMPANY	LFB0020291	$5,000,000	01/12/2021	01/12/2023	Cancelled
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA163598	$5,000,000	01/12/2011	05/04/2018	Cancelled
91X	BIPD/Primary	RLI INSURANCE COMPANY	LFB 001319-1	$5,000,000	01/12/2007	01/12/2011	Replaced
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA159368	$5,000,000	01/12/2005	01/12/2007	Replaced
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA159368	$5,000,000	01/12/2005	02/15/2007	Cancelled
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA163598	$5,000,000	01/01/2020	05/03/2020	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC508774	COMMON	INVOLUNTARY REVOCATION	12/18/2023	DISCONTINUED REVOCATION	01/12/2024
MC508774	COMMON	INVOLUNTARY REVOCATION	12/16/2024	DISCONTINUED REVOCATION	01/13/2025
MC508774	COMMON	INVOLUNTARY REVOCATION	12/16/2022	DISCONTINUED REVOCATION	01/12/2023
MC508774	MOTOR PASSENGER COMMON CARRIER	REINSTATED	07/24/2018	-	-
MC508774	COMMON	INVOLUNTARY REVOCATION	04/29/2021	DISCONTINUED REVOCATION	06/08/2021
MC508774	COMMON	INVOLUNTARY REVOCATION	04/11/2019	DISCONTINUED REVOCATION	04/17/2019
MC508774	COMMON	INVOLUNTARY REVOCATION	04/06/2020	DISCONTINUED REVOCATION	04/28/2020
MC508774	MOTOR PASSENGER COMMON CARRIER	GRANTED	02/07/2005	REVOKED	05/14/2018

No revocation records.

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100/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown

100, no deductions

Clean record, the bar stays full at 100.

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

Clean record, no deductions. This carrier starts and stays at 100.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

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