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VALIDATED

VIOLA PIERCE

Trust Score

Excellent Why this score?

Company CheckVIOLA PIERCE · DOT 1083525

DBA: CARL'S EAST END TOWING SERVICE

101 PENNSYLVANIA AVE, BRISTOL, TN, 37620

DOT# 1083525 MC# 450068 Bristol, Tennessee 21 years

CARRIER

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3

Power Units

1

Drivers

0

Crashes (24-Month)

$1,000,000

Insurance

Not Rated

Safety Rating

0

Inspections

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Company Information

Legal NameVIOLA PIERCE

DBA NameCARL'S EAST END TOWING SERVICE

DOT Number1083525

MC Number450068

Entity TypeCarrier

Operating StatusA - Active

LocationBristol, Tennessee

Added12/28/2002

MCS-15003/02/2026

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address101 PENNSYLVANIA AVE, BRISTOL, TN, 37620

Mailing Address101 PENNSYLVANIA AVE, BRISTOL, TN, 37620

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC450068

CommonActive

ContractNot Active

BrokerNot Active

Operating21 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage95,000 miles

Mileage Year2023

VMT SourceMCS-150 Form

Drivers

1

Interstate

0

Intrastate

0

CDL

1

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Equipment

No equipment breakdown on file with FMCSA.

HazMatYes

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Insurance

Amount$1,000,000

Type34

VerifiedFMCSA · 07/08/2026

CompanyHAULERS INSURANCE COMPANY, INC.

Policy #TP2020000002

Last checked09/10/2026

Quick Facts

StatusActive

TypeCarrier

Fleet3 units

Drivers1

Mileage95,000 mi

Operating21 years

MCS-15003/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Driver Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg5.5%

Vehicle Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg20.7%

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
34	CARGO	CONSUMERS INSURANCE USA, INC.	28947065	$0	06/09/2017	03/07/2018	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	28947065	$0	06/09/2017	02/06/2018	Replaced
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28947065	$1,000,000	06/09/2017	03/07/2018	Cancelled
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28947065	$1,000,000	06/09/2017	02/06/2018	Replaced
34	CARGO	HAULERS INSURANCE COMPANY, INC.	TP2020000002	$0	03/15/2024	03/15/2025	Cancelled
91X	BIPD/Primary	HAULERS INSURANCE COMPANY, INC.	TP2020000002	$1,000,000	03/15/2024	03/15/2025	Cancelled
34	CARGO	HAULERS INSURANCE COMPANY, INC.	TP2020000002	$0	03/15/2023	03/15/2024	Cancelled
91X	BIPD/Primary	HAULERS INSURANCE COMPANY, INC.	TP2020000002	$1,000,000	03/15/2023	03/15/2024	Cancelled
34	CARGO	HAULERS INSURANCE COMPANY, INC.	TP2020000002	$0	03/15/2022	03/15/2023	Cancelled
91X	BIPD/Primary	HAULERS INSURANCE COMPANY, INC.	TP2020000002	$1,000,000	03/15/2022	03/15/2023	Cancelled
34	CARGO	HAULERS INSURANCE COMPANY, INC.	TP2020000002	$0	03/15/2021	03/15/2022	Cancelled
91X	BIPD/Primary	HAULERS INSURANCE COMPANY, INC.	TP2020000002	$1,000,000	03/15/2021	03/15/2022	Cancelled
91X	BIPD/Primary	HAULERS INSURANCE COMPANY, INC.	TP2020000002	$1,000,000	03/15/2020	03/15/2021	Cancelled
34	CARGO	HAULERS INSURANCE COMPANY, INC.	TP2020000002	$0	03/15/2020	03/15/2021	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	28947065	$0	03/15/2017	07/12/2017	Name Changed
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28947065	$1,000,000	03/15/2017	07/12/2017	Name Changed
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28947065	$750,000	03/15/2016	03/15/2017	Replaced
34	CARGO	CONSUMERS INSURANCE USA, INC.	28947065	$0	03/15/2016	03/15/2017	Replaced
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28947065	$750,000	03/15/2015	03/15/2016	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	28947065	$0	03/15/2015	03/15/2016	Cancelled
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28947065	$750,000	03/15/2014	03/15/2015	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	28947065	$0	03/15/2014	03/15/2015	Cancelled
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	TW28974065	$750,000	03/15/2011	03/15/2012	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	TW28947065	$0	03/15/2011	02/27/2012	Replaced
34	CARGO	CONSUMERS INSURANCE USA, INC.	TW28947065	$0	03/15/2011	03/15/2012	Cancelled
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	TW28974065	$750,000	03/15/2011	02/27/2012	Replaced
34	CARGO	CONSUMERS INSURANCE USA, INC.	28947065	$0	03/15/2010	03/15/2011	Cancelled
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28947065	$750,000	03/15/2010	03/15/2011	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	28947065	$0	03/15/2009	03/15/2010	Cancelled
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28947065	$750,000	03/15/2009	03/15/2010	Cancelled
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28947065	$750,000	03/15/2008	03/15/2009	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	28947065	$0	03/15/2008	03/15/2009	Cancelled
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28517267	$750,000	03/15/2007	01/28/2008	Replaced
34	CARGO	CONSUMERS INSURANCE USA, INC.	28517267	$0	03/15/2007	02/29/2008	Cancelled
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28517267	$750,000	03/15/2007	02/29/2008	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	28517267	$0	03/15/2007	01/28/2008	Replaced
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28517267	$750,000	03/15/2006	03/15/2006	Replaced
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28517267	$750,000	03/15/2006	12/26/2006	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	28517267	$0	03/15/2006	03/15/2006	Replaced
34	CARGO	CONSUMERS INSURANCE USA, INC.	28517267	$0	03/15/2006	12/26/2006	Cancelled
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28517267	$750,000	03/15/2006	03/15/2007	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	28517267	$0	03/15/2006	03/15/2007	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	28517267	$0	03/15/2005	03/15/2006	Cancelled
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28517267	$750,000	03/15/2005	03/15/2006	Cancelled
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	TW28947065	$750,000	02/27/2013	03/15/2014	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	TW28947065	$0	02/27/2013	03/15/2014	Cancelled
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	TW28947065	$750,000	02/27/2012	03/15/2013	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	TW28947065	$0	02/27/2012	03/15/2013	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	TW28947065	$0	02/27/2012	02/27/2013	Replaced
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	TW28947065	$750,000	02/27/2012	02/27/2013	Replaced
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28947065	$1,000,000	02/06/2018	03/15/2020	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	28947065	$0	02/06/2018	03/15/2020	Cancelled
34	CARGO	CONSUMERS INSURANCE USA, INC.	28517267	$0	01/28/2008	03/15/2008	Cancelled
91X	BIPD/Primary	CONSUMERS INSURANCE USA, INC.	28517267	$750,000	01/28/2008	03/15/2008	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC450068	COMMON	INVOLUNTARY REVOCATION	11/29/2006	DISCONTINUED REVOCATION	11/30/2006
MC450068	MOTOR PROPERTY COMMON CARRIER	REINSTATED	07/24/2017	-	-
MC450068	MOTOR PROPERTY COMMON CARRIER	GRANTED	04/21/2005	REVOKED	07/12/2017
MC450068	COMMON	INVOLUNTARY REVOCATION	02/20/2024	DISCONTINUED REVOCATION	03/01/2024
MC450068	COMMON	INVOLUNTARY REVOCATION	02/19/2013	DISCONTINUED REVOCATION	02/28/2013
MC450068	COMMON	INVOLUNTARY REVOCATION	02/18/2025	DISCONTINUED REVOCATION	02/21/2025
MC450068	COMMON	INVOLUNTARY REVOCATION	02/18/2020	DISCONTINUED REVOCATION	03/18/2020
MC450068	COMMON	INVOLUNTARY REVOCATION	02/17/2016	DISCONTINUED REVOCATION	02/23/2016
MC450068	COMMON	INVOLUNTARY REVOCATION	02/17/2015	DISCONTINUED REVOCATION	02/24/2015
MC450068	COMMON	INVOLUNTARY REVOCATION	02/17/2012	DISCONTINUED REVOCATION	02/28/2012
MC450068	COMMON	INVOLUNTARY REVOCATION	02/17/2009	DISCONTINUED REVOCATION	02/23/2009
MC450068	COMMON	INVOLUNTARY REVOCATION	02/16/2023	DISCONTINUED REVOCATION	03/03/2023
MC450068	COMMON	INVOLUNTARY REVOCATION	02/16/2022	DISCONTINUED REVOCATION	02/22/2022
MC450068	COMMON	INVOLUNTARY REVOCATION	02/16/2021	DISCONTINUED REVOCATION	02/18/2021
MC450068	COMMON	INVOLUNTARY REVOCATION	02/16/2011	DISCONTINUED REVOCATION	02/25/2011
MC450068	COMMON	INVOLUNTARY REVOCATION	02/16/2010	DISCONTINUED REVOCATION	03/02/2010
MC450068	COMMON	INVOLUNTARY REVOCATION	02/16/2007	DISCONTINUED REVOCATION	02/27/2007
MC450068	COMMON	INVOLUNTARY REVOCATION	02/16/2006	DISCONTINUED REVOCATION	03/01/2006
MC450068	MOTOR PROPERTY COMMON CARRIER	DISMISSED	02/13/2003	-	-

No revocation records.

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100/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown

100, no deductions

Clean record, the bar stays full at 100.

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Active for-hire authority on file, FMCSA requires insurance to keep it active.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

Clean record, no deductions. This carrier starts and stays at 100.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

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