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VALIDATED

THE NEW BRITAIN TRANSPORTATION COMPANY

Trust Score

Excellent Why this score?

Company CheckTHE NEW BRITAIN TRANSPORTATION COMPANY · DOT 107013

DBA: NBT TOURS

257 WOODLAWN RD, BERLIN, CT, 06037

DOT# 107013 MC# 541 Berlin, Connecticut 49 years

CARRIER Legal name changed · Aug 19, 2026

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260

Power Units

249

Drivers

5

Crashes (24-Month)

$5,000,000

Insurance

Satisfactory

Safety Rating

32

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

9 events tracked · latest Sep 8, 2026 ↓ Show details ↓

Identity & ownership 1

Aug 19, 2026
Company legal name changed.

Safety & compliance 7

Jun 26, 2026
Clean roadside inspection, no violations.
Jun 26, 2026
Clean roadside inspection, no violations.
Jun 26, 2026
Clean roadside inspection, no violations.
Jun 26, 2026
Clean roadside inspection, no violations.
Jun 8, 2026
Crash reported (no fatalities).
May 11, 2026
Crash reported (no fatalities).
Mar 23, 2026
Crash reported (no fatalities).

Insurance 1

Current
Active insurance on file ($5,000,000).

Public FMCSA record · blue clean · orange change · red risk.

Company Information

Legal NameTHE NEW BRITAIN TRANSPORTATION COMPANY

DBA NameNBT TOURS

DOT Number107013

MC Number541

Entity TypeCarrier

Operating StatusA - Active

LocationBerlin, Connecticut

Added06/01/1974

MCS-15002/26/2026

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address257 WOODLAWN RD, BERLIN, CT, 06037

Mailing Address257 WOODLAWN RD, BERLIN, CT, 06037

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC000541

CommonActive

ContractNot Active

BrokerNot Active

Operating49 years

All Docket Numbers

MC541

Cargo Transported

Passengers

Operation Classification

Authorized For Hire Passenger Carrier

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage4,390,781 miles

Mileage Year2025

VMT SourceActual

Drivers

249

Interstate

0

Intrastate

0

CDL

249

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)5

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Last Review09/09/2025

Insurance

Amount$5,000,000

Type91X

VerifiedFMCSA · 07/06/2026

CompanyLANCER INSURANCE COMPANY

Policy #BA176545

Last checked09/08/2026

Quick Facts

StatusActive

TypeCarrier

Fleet260 units

Drivers249

Mileage4,390,781 mi

Operating49 years

MCS-15002/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)5

Fatal0

Injury2

Tow-Away3

Safety RatingSatisfactory

Driver Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg5.5%

Vehicle Inspections

Total32

Out of Service0

OOS Rate0.0%

National Avg20.7%

Below National Average

Last FMCSA Review: 09/09/2025 | Rated: 12/01/2023

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

7 · 0 OOS -

2024

16 · 0 OOS =

2025

16 · 0 OOS =

2026

7 · 0 OOS =

Crashes

2023

4 crashes -

2024

2 crashes ▼

2025

4 crashes ▲

2026

3 crashes ▼

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Jun 2026, 31 inspections, 0 resulted in out-of-service (0% OOS rate).

Clean, no out-of-service violations in the last 24 months.

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (13)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
06/08/2026	BERLIN	CT	0	1	0	2	Clear	Dry	Dark - Unknown
05/11/2026	MERIDEN	CT	0	0	1	2	Clear	Dry	Daylight
03/23/2026	BERLIN	CT	0	0	1	2	Severe Crosswinds	Wet	Daylight
04/24/2025	SOUTHINGTON	CT	0	1	1	3	Clear	Dry	Daylight
04/04/2025	NEW BRITAIN	CT	0	0	1	2	Clear	Dry	Daylight
04/04/2025	NEW BRITAIN	CT	0	2	1	2	Clear	Dry	Daylight
03/18/2025	SOUTHINGTON	CT	0	0	1	2	Clear	Dry	Daylight
11/19/2024	SOUTHINGTON	CT	0	0	1	2	Clear	Dry	Daylight
03/06/2024	SOUTHINGTON	CT	0	2	1	3	Rain	Wet	Daylight
10/18/2023	BERLIN	CT	0	1	1	2	Clear	Dry	Dark - Not Lighted
09/20/2023	SOUTHINGTON	CT	0	0	1	2	Clear	Dry	Daylight
09/06/2023	BERLIN	CT	0	1	1	2	Clear	Dry	Daylight
09/01/2023	SOUTHINGTON	CT	0	0	1	2	Clear	Dry	Daylight

Inspection Records (46)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
06/26/2026	CT	Terminal (Level V)	CT	0	0	0	0	0	0	-	▲Detail
06/26/2026	CT	Terminal (Level V)	CT	0	0	0	0	0	0	-	▲Detail
06/26/2026	CT	Terminal (Level V)	CT	0	0	0	0	0	0	-	▲Detail
06/26/2026	CT	Terminal (Level V)	CT	0	0	0	0	0	0	-	▲Detail
06/26/2026	CT	Terminal (Level V)	CT	0	0	0	0	0	0	-	▲Detail
06/16/2026	CT	Terminal (Level V)	CT	0	0	0	0	0	0	-	▲Detail
06/16/2026	CT	Terminal (Level V)	CT	0	0	0	0	0	0	-	▲Detail
12/05/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
12/05/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
12/05/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
12/05/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
12/05/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
12/05/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
12/05/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
12/05/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/23/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/23/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/23/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/23/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/23/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/23/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/23/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/23/2025	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
10/30/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
10/30/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
10/30/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
10/30/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
10/30/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
10/30/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
10/30/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
10/30/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/19/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/19/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/19/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/19/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/19/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/19/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/19/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
04/19/2024	CT	Terminal (Level V)	BERLIN/KENSINGTON	0	0	0	0	0	0	-	▲Detail
11/17/2023	US	Terminal (Level V)	BERLIN CT	0	0	0	0	0	0	-	▲Detail
11/17/2023	US	Terminal (Level V)	BERLIN CT	0	0	0	0	0	0	-	▲Detail
11/17/2023	US	Terminal (Level V)	BERLIN CT	0	0	0	0	0	0	-	▲Detail
11/17/2023	US	Terminal (Level V)	BERLIN CT	1	0	0	0	0	0	-	▲Detail
11/17/2023	US	Terminal (Level V)	BERLIN CT	0	0	0	0	0	0	-	▲Detail
11/17/2023	US	Terminal (Level V)	BERLIN CT	0	0	0	0	0	0	-	▲Detail
11/17/2023	US	Terminal (Level V)	BERLIN CT	1	0	0	0	0	0	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections31

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA176545	$5,000,000	07/01/2023	07/01/2024	Cancelled
91X	BIPD/Primary	WESTPORT INSURANCE CORPORATION	WAU101000270801	$1,000,000	06/24/2004	05/30/2005	Cancelled
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IUG389665	$4,000,000	06/24/2003	05/30/2004	Replaced
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IUG389665	$4,000,000	06/24/2003	06/24/2004	Cancelled
91X	BIPD/Primary	WESTPORT INSURANCE CORPORATION	WAU1010002708	$1,000,000	06/24/2003	06/24/2004	Cancelled
91X	BIPD/Primary	WESTPORT INSURANCE CORPORATION	WAU1012708	$1,000,000	06/24/2003	06/24/2003	Replaced
91X	BIPD/Primary	WESTPORT INSURANCE CORPORATION	CS2109884-1	$1,000,000	06/24/2002	06/24/2003	Cancelled
91X	BIPD/Excess	GENERAL STAR NATIONAL INSURANCE CO.	NUG383694	$4,000,000	06/24/2002	06/26/2003	Cancelled
91X	BIPD/Primary	WESTPORT INSURANCE CORPORATION	CS2109884	$1,000,000	06/24/2001	06/24/2002	Replaced
91X	BIPD/Primary	WESTPORT INSURANCE CORPORATION	CS2109884	$1,000,000	06/24/2001	06/24/2002	Cancelled
91X	BIPD/Primary	WESTPORT INSURANCE CORPORATION	CS2109884	$1,000,000	06/24/2001	06/24/2001	Replaced
91X	BIPD/Primary	UNITED STATES FIRE INSURANCE CO.	133 636003	$1,000,000	06/24/1997	06/24/2001	Replaced
91X	BIPD/Excess	UNITED STATES FIRE INSURANCE CO.	553-012338	$4,000,000	06/24/1994	06/24/2002	Replaced
91X	BIPD/Primary	UNITED STATES FIRE INSURANCE CO.	1336144783	$1,000,000	06/24/1993	06/24/1997	Replaced
91X	BIPD/Primary	NATIONAL INTERSTATE INSURANCE COMPANY	CAR 0330454-00	$5,000,000	05/30/2010	07/30/2023	Cancelled
91X	BIPD/Primary	NATIONAL INTERSTATE INSURANCE COMPANY	CAR 0330454-00	$5,000,000	05/30/2010	07/01/2023	Replaced
91X	BIPD/Excess	LEXINGTON INSURANCE COMPANY	061844526	$4,000,000	05/30/2009	05/30/2010	Cancelled
91X	BIPD/Primary	UTICA MUTUAL INSURANCE CO.	3836646	$1,000,000	05/30/2008	05/30/2010	Replaced
91X	BIPD/Excess	LEXINGTON INSURANCE COMPANY	6390091	$4,000,000	05/30/2008	05/30/2009	Cancelled
91X	BIPD/Primary	REPUBLIC -FRANKLIN INSURANCE COMPANY	BAC3836646	$1,000,000	05/30/2005	05/30/2008	Replaced
91X	BIPD/Primary	REPUBLIC -FRANKLIN INSURANCE COMPANY	BAC 383 66 46	$1,000,000	05/30/2005	05/30/2005	Replaced
91X	BIPD/Excess	LEXINGTON INSURANCE COMPANY	7021573	$4,000,000	05/30/2005	05/30/2008	Replaced
91X	BIPD/Excess	GENERAL STAR INDEMNITY COMPANY	IUG389665A	$4,000,000	05/30/2004	05/30/2005	Cancelled

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC000541	COMMON	INVOLUNTARY REVOCATION	11/02/1979	DISCONTINUED REVOCATION	02/20/1981
MC000541	MOTOR PASSENGER COMMON CARRIER	REINSTATED	07/13/2004	REVOKED	06/06/2005
MC000541	MOTOR PASSENGER COMMON CARRIER	REINSTATED	07/11/2005	-	-
MC000541	MOTOR PASSENGER COMMON CARRIER	GRANTED	06/17/1980	REVOKED	06/30/2004
MC000541	MOTOR PASSENGER COMMON CARRIER	GRANTED	06/15/1983	REVOKED	06/30/2004
MC000541	COMMON	INVOLUNTARY REVOCATION	06/04/2024	DISCONTINUED REVOCATION	06/25/2024
MC000541	COMMON	INVOLUNTARY REVOCATION	05/04/2009	DISCONTINUED REVOCATION	05/28/2009
MC000541	COMMON	INVOLUNTARY REVOCATION	05/03/2010	DISCONTINUED REVOCATION	05/27/2010
MC000541	MOTOR PASSENGER COMMON CARRIER	GRANTED	02/25/1983	REVOKED	06/30/2004
MC000541	MOTOR PASSENGER COMMON CARRIER	GRANTED	01/31/1977	REVOKED	06/30/2004

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

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100/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown

100, no deductions

Clean record, the bar stays full at 100.

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

Clean record, no deductions. This carrier starts and stays at 100.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

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