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PERSONAL TOUCH EXPRESS INC

Trust Score

Excellent Why this score?

Company CheckPERSONAL TOUCH EXPRESS INC · DOT 2211069

13351 CITYSCAPTE AVE APT 3207, HOUSTON, TX, 77047

DOT# 2211069 MC# 767260 Houston, Texas 14 years

CARRIER

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Power Units

Drivers

Crashes (24-Month)

$750,000

Insurance

Not Rated

Safety Rating

Inspections

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Deep records on this carrier, only on LoadWrap

SMS BASIC Scores→ Safety & Inspections→ Licensing & Insurance→ Know Your Rights→ VIN Watch & CARB Check→ Get Change Alerts→

Public record

3 events tracked · latest May 7, 2026 ↓ Show details ↓

Safety & compliance 3

May 7, 2026
Roadside inspection, 3 violations (no OOS).
Mar 16, 2026
Roadside inspection, 1 violation (no OOS).
Nov 25, 2025
Roadside inspection, 2 out-of-service violations.

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

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EmailSign in to view

Physical Address13351 CITYSCAPTE AVE APT 3207, HOUSTON, TX, 77047

Mailing Address13351 CITYSCAPTE AVE APT 3207, HOUSTON, TX, 77047

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC767260

CommonNot Active

ContractActive

BrokerNot Active

Operating14 years

Operation Classification

Authorized For Hire

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 3 · 1 insp with violations

Below cutoff

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 30 · 1 insp with violations

Below cutoff

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage1 miles

Mileage Year2024

VMT SourceMCS-150 Form

Drivers

Interstate

Intrastate

CDL

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS100.0% avg 20.7%

SmartWay PartnerNo

Insurance

Amount$750,000

Type91X

Effective01/28/2026

CompanyHIGHLANDER SPECIALTY INSURANCE COMPANY

Policy #DC920001641-00

Last checked08/18/2026

Quick Facts

StatusActive

TypeCarrier

Fleet1 units

Drivers1

Mileage1 mi

Operating14 years

MCS-15008/2025

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Driver Inspections

Total2

Out of Service0

OOS Rate0.0%

National Avg5.5%

Below National Average

Vehicle Inspections

Total1

Out of Service1

OOS Rate100.0%

National Avg20.7%

Above National Average

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

0 · 0 OOS -

2025

1 · 1 OOS ▲

2026

2 · 0 OOS ▼

Crashes

2023

1 crash -

2025

0 crashes ▼

2026

0 crashes =

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through May 2026, 3 inspections, 1 resulted in out-of-service (33.3% OOS rate).

Vehicle Out-of-Service 2 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (1)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score, older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
09/15/2023	NOT LISTED	TX	0	2	1	4	Clear	Dry	Daylight

Roadside Violations by Safety Category Last 24 months

18 roadside violations across 3 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 13 violations · 2 OOS

Unsafe Driving 4 violations · 0 OOS

Hours-of-Service (HOS) Compliance 1 violation · 0 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results, not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (3)

Date	State	Level	Location	Violations	OOS	Driver Viol	Vehicle Viol	Vehicle OOS	HazMat
05/07/2026	TX	Driver-Only (Level III)	TX46 SPUR SB AT TX46	3	0	1	2	0	-	▲Detail
03/16/2026	TX	Special (Level IV)	IH-0010 IN HARRIS CO. (742-797	1	0	0	1	0	-	▲Detail
11/25/2025	TX	Walk-Around (Level II)	5405 IH610 WB SVC RD	14	2	0	14	2	-	▲Detail

Safety Performance Percentiles

FMCSA SMS percentile rankings. Higher percentile = worse performance relative to peers.

Total Inspections3

HOS Compliance 1 viols

Vehicle Maintenance 1 viols

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	PROGRESSIVE COUNTY MUTUAL	CA 8451310	$750,000	12/11/2018	04/30/2019	Replaced
91X	BIPD/Primary	GLOBAL HAWK INSURANCE COMPANY, A RRG	TXJ111891	$750,000	12/05/2013	03/21/2014	Cancelled
91X	BIPD/Primary	GLOBAL HAWK INSURANCE COMPANY, A RRG	TXJ111574	$750,000	12/05/2012	02/27/2013	Cancelled
91X	BIPD/Primary	PROGRESSIVE COUNTY MUTUAL	CA7667853	$750,000	11/19/2018	12/11/2018	Replaced
91X	BIPD/Primary	PROGRESSIVE COUNTY MUTUAL	CA 8326195	$1,000,000	11/18/2011	01/02/2013	Cancelled
91X	BIPD/Primary	PROGRESSIVE COUNTY MUTUAL	CA 8326195	$1,000,000	11/18/2011	12/05/2012	Replaced
91X	BIPD/Primary	PROGRESSIVE COUNTY MUTUAL	CA 8326195	$750,000	11/17/2011	11/18/2011	Replaced
91X	BIPD/Primary	PROGRESSIVE COUNTY MUTUAL	CA962858524	$750,000	11/01/2022	01/28/2023	Cancelled
91X	BIPD/Primary	CANAL INSURANCE CO.	CT6152940141	$750,000	10/27/2023	11/26/2023	Cancelled
91X	BIPD/Primary	CANAL INSURANCE CO.	486412001	$750,000	10/25/2019	01/21/2020	Cancelled
91X	BIPD/Primary	CANAL INSURANCE CO.	CT6152940141	$750,000	08/21/2023	10/27/2023	Replaced
91X	BIPD/Primary	CANAL INSURANCE CO.	CT6152940141	$750,000	08/21/2023	11/01/2023	Cancelled
91X	BIPD/Primary	PROGRESSIVE COUNTY MUTUAL	CA 7667853	$750,000	05/24/2018	11/19/2018	Cancelled
91X	BIPD/Primary	CANAL INSURANCE CO.	CT6152940141	$750,000	05/15/2023	08/31/2023	Cancelled
91X	BIPD/Primary	CANAL INSURANCE CO.	CT6152940141	$750,000	05/15/2023	05/15/2023	Replaced
91X	BIPD/Primary	CANAL INSURANCE CO.	CT6152940141	$750,000	05/15/2023	08/21/2023	Replaced
91X	BIPD/Primary	CANAL INSURANCE CO.	CT6152940141	$750,000	05/15/2023	06/24/2023	Cancelled
91X	BIPD/Primary	CANAL INSURANCE CO.	692186001	$750,000	04/30/2022	10/07/2022	Cancelled
91X	BIPD/Primary	NATIONAL CASUALTY COMPANY	LTO0040003	$750,000	04/30/2020	04/30/2022	Replaced
91X	BIPD/Primary	CANAL INSURANCE CO.	486412001	$750,000	04/30/2019	10/25/2019	Cancelled
91X	BIPD/Primary	PROGRESSIVE COUNTY MUTUAL	CA 7570964	$750,000	04/28/2018	05/24/2018	Replaced
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-03	$750,000	04/28/2017	04/28/2018	Cancelled
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-02	$750,000	04/28/2016	04/28/2016	Replaced
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-02	$750,000	04/28/2016	06/30/2016	Cancelled
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-02	$750,000	04/28/2016	04/28/2017	Cancelled
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-02	$750,000	04/28/2016	04/28/2016	Replaced
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-02	$750,000	04/28/2016	12/29/2016	Cancelled
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-02	$750,000	04/28/2016	10/07/2016	Cancelled
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-02	$750,000	04/28/2016	04/28/2016	Replaced
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-01	$750,000	04/28/2015	10/01/2015	Cancelled
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-01	$750,000	04/28/2015	04/26/2016	Cancelled
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-01	$750,000	04/28/2015	04/28/2015	Replaced
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-01	$750,000	04/28/2015	04/28/2015	Replaced
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-01	$750,000	04/28/2015	04/28/2016	Cancelled
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-01	$750,000	04/28/2015	04/26/2016	Replaced
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-01	$750,000	04/28/2015	07/13/2015	Cancelled
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-01	$750,000	04/28/2015	04/28/2015	Replaced
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	TXA520577	$750,000	04/28/2014	01/15/2015	Cancelled
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	TXA520577	$750,000	04/28/2014	04/28/2015	Cancelled
91X	BIPD/Primary	HALLMARK COUNTY MUTUAL INSURANCE COMPANY	A42502859-01	$750,000	04/26/2016	04/28/2016	Cancelled
91X	BIPD/Primary	GLOBAL HAWK INSURANCE COMPANY, A RRG	TXJ111891	$750,000	03/21/2013	12/05/2013	Cancelled
91X	BIPD/Primary	CANAL INSURANCE CO.	486412001	$750,000	01/21/2020	04/30/2020	Replaced

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC767260	CONTRACT	INVOLUNTARY REVOCATION	12/19/2014	DISCONTINUED REVOCATION	01/16/2015
MC767260	MOTOR PROPERTY CONTRACT CARRIER	GRANTED	12/08/2011	REVOKED	03/05/2013
MC767260	CONTRACT	INVOLUNTARY REVOCATION	12/06/2012	DISCONTINUED REVOCATION	12/07/2012
MC767260	CONTRACT	INVOLUNTARY REVOCATION	12/02/2016	DISCONTINUED REVOCATION	12/21/2016
MC767260	CONTRACT	INVOLUNTARY REVOCATION	10/05/2023	DISCONTINUED REVOCATION	10/30/2023
MC767260	MOTOR PROPERTY CONTRACT CARRIER	REINSTATED	09/15/2025	-	-
MC767260	CONTRACT	INVOLUNTARY REVOCATION	09/12/2016	DISCONTINUED REVOCATION	09/28/2016
MC767260	CONTRACT	INVOLUNTARY REVOCATION	08/04/2023	DISCONTINUED REVOCATION	08/22/2023
MC767260	CONTRACT	INVOLUNTARY REVOCATION	06/16/2015	DISCONTINUED REVOCATION	07/02/2015
MC767260	CONTRACT	INVOLUNTARY REVOCATION	06/03/2016	DISCONTINUED REVOCATION	06/10/2016
MC767260	MOTOR PROPERTY CONTRACT CARRIER	REINSTATED	05/22/2023	REVOKED	12/04/2023
MC767260	MOTOR PROPERTY CONTRACT CARRIER	REINSTATED	05/01/2014	REVOKED	10/17/2022
MC767260	CONTRACT	INVOLUNTARY REVOCATION	04/26/2016	DISCONTINUED REVOCATION	04/28/2016
MC767260	CONTRACT	INVOLUNTARY REVOCATION	04/03/2017	DISCONTINUED REVOCATION	05/02/2017
MC767260	CONTRACT	INVOLUNTARY REVOCATION	04/02/2018	DISCONTINUED REVOCATION	04/30/2018
MC767260	CONTRACT	INVOLUNTARY REVOCATION	04/01/2015	DISCONTINUED REVOCATION	04/28/2015
MC767260	MOTOR PROPERTY CONTRACT CARRIER	REINSTATED	03/29/2013	REVOKED	03/31/2014

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

95/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown, from 100 to 95

Starts at 100−5 totalFinal 95

Vehicle out-of-service rate above national average−5

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-5

Vehicle out-of-service rate above national average

Vehicle OOS 100% vs national avg 20.72%.

Where this company lands, risk scales

Vehicle out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Vehicle OOS 100% vs national avg 20.72%.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

PERSONAL TOUCH EXPRESS INC

Trust Score

Public record

Company Information

Contact Details

Operating Authorities

Operation Classification

SMS BASIC Scores

Mileage

Drivers

Safety Summary

Insurance

Quick Facts

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (1)

Roadside Violations by Safety Category Last 24 months

Inspection Records (3)

Safety Performance Percentiles

Licensing & Insurance

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