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VALIDATED

FRANCIS CUSTOM TOURS INC

Trust Score

Excellent Why this score?

Company CheckFRANCIS CUSTOM TOURS INC · DOT 1504566

28 RANCH ROAD, ARKADELPHIA, AR, 71923

DOT# 1504566 MC# 564697 Arkadelphia, Arkansas 20 years

CARRIER

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1

Power Units

2

Drivers

0

Crashes (24-Month)

$5,000,000

Insurance

Satisfactory

Safety Rating

0

Inspections

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Company Information

Legal NameFRANCIS CUSTOM TOURS INC

DOT Number1504566

MC Number564697

Entity TypeCarrier

Operating StatusA - Active

LocationArkadelphia, Arkansas

Added05/22/2006

MCS-15006/22/2026

Contact Details

PhoneSign in to view

EmailSign in to view

Physical Address28 RANCH ROAD, ARKADELPHIA, AR, 71923

Mailing Address28 RANCH ROAD, ARKADELPHIA, AR, 71923

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC564697

CommonActive

ContractNot Active

BrokerNot Active

Operating20 years

Operation Classification

Authorized For Hire Passenger Carrier

SMS BASIC Scores

FMCSA safety categories, last 24 months. Above Cutoff = FMCSA flags a problem · Below cutoff = within limits · Clean = no violations.

Unsafe Driving

measure 0 · 0 insp with violations

Clean

Hours-of-Service Compliance

measure 0 · 0 insp with violations

Clean

Driver Fitness

measure 0 · 0 insp with violations

Clean

Controlled Substances / Alcohol

measure 0 · 0 insp with violations

Clean

Vehicle Maintenance

measure 0 · 0 insp with violations

Clean

Source: FMCSA SMS, updated monthly.

Mileage

Annual Mileage31,761 miles

Mileage Year2025

VMT SourceActual

Drivers

2

Interstate

0

Intrastate

0

CDL

2

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Safety Summary

Safety RatingSatisfactory

Total Crashes (24-mo)0

Fatal0

Driver OOS0.0% avg 5.5%

Vehicle OOS0.0% avg 20.7%

SmartWay PartnerNo

Last Review07/02/2025

Insurance

Amount$5,000,000

Type91X

Effective06/01/2016

CompanyRLI INSURANCE COMPANY

Policy #SFB0012721

Last checked07/26/2026

Quick Facts

StatusActive

TypeCarrier

Fleet1 units

Drivers2

Mileage31,761 mi

Operating20 years

MCS-15006/2026

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)0

Fatal0

Injury0

Tow-Away0

Safety RatingSatisfactory

Driver Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg5.5%

Vehicle Inspections

Total0

Out of Service0

OOS Rate0.0%

National Avg20.7%

Last FMCSA Review: 07/02/2025 | Rated: 07/02/2025

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

1 · 0 OOS -

Crashes

No crashes on record.

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Inspection Records (1)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
10/13/2023	NM	Walk-Around (Level II)	BALLOON FIESTA AT: LAT 35.1983	0	0	0	0	0	0	-	▲Detail

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA166351	$5,000,000	06/01/2013	06/01/2016	Replaced
91X	BIPD/Primary	LANCER INSURANCE COMPANY	BA166351	$5,000,000	06/01/2013	07/05/2016	Cancelled
91X	BIPD/Primary	NATIONAL FIRE INSURANCE CO. OF HARTFORD	BUA4014160178	$5,000,000	06/01/2012	06/01/2013	Cancelled
91X	BIPD/Primary	NATIONAL FIRE INSURANCE CO. OF HARTFORD	BUA4014160178	$5,000,000	06/01/2011	06/01/2012	Cancelled
91X	BIPD/Primary	NATIONAL FIRE INSURANCE CO. OF HARTFORD	BUA4014160178	$5,000,000	06/01/2010	06/01/2011	Cancelled
91X	BIPD/Primary	NATIONAL INTERSTATE INSURANCE COMPANY	CAE 0609439-00	$5,000,000	06/01/2006	06/01/2010	Replaced

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC564697	MOTOR PASSENGER COMMON CARRIER	GRANTED	07/21/2006	-	-
MC564697	COMMON	INVOLUNTARY REVOCATION	05/07/2012	DISCONTINUED REVOCATION	05/22/2012
MC564697	COMMON	INVOLUNTARY REVOCATION	05/06/2013	DISCONTINUED REVOCATION	05/30/2013
MC564697	COMMON	INVOLUNTARY REVOCATION	05/05/2011	DISCONTINUED REVOCATION	05/23/2011

No revocation records.

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100/100

Excellent

VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown

100, no deductions

Clean record, the bar stays full at 100.

Verification, 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

Insurance coverage and carrier are on file with FMCSA.

Safety rating not Unsatisfactory

Satisfactory FMCSA safety rating.

What's lowering this score

Clean record, no deductions. This carrier starts and stays at 100.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back, the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A, not required, never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty, we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark, for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference, the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers)	−10
Crashes, rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.