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CUSTOMIZED TRUCKING SERVICES INC

Trust Score

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Company CheckCUSTOMIZED TRUCKING SERVICES INC · DOT 1938017

DBA: CUSTOMIZED TRUCKING

9487 REGENCY SQUARE BLVD, JACKSONVILLE, FL, 32225

DOT# 1938017 MC# 691357 Jacksonville, Florida 15 years

CARRIER & BROKER

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244

Power Units

240

Drivers

Crashes (24-Month)

None on file

Insurance

Not Rated

Safety Rating

268

Inspections

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Public record

10 events tracked · latest Jun 29, 2026 ↓ Show details ↓

Safety & compliance 8

Dec 4, 2025
Crash reported (no fatalities).
Nov 11, 2025
Crash reported (no fatalities).
Oct 6, 2025
Roadside inspection, 1 violation (no OOS).
Sep 10, 2025
REVOKED PROPERTY BROKER.
Aug 14, 2025
Roadside inspection, 2 violations (no OOS).
Jul 23, 2025
Roadside inspection, 4 violations (no OOS).
Jul 21, 2025
Clean roadside inspection, no violations.
Jun 20, 2025
Crash reported (no fatalities).

Insurance 2

Current
No active insurance on file.
Sep 4, 2025
Insurance policy cancelled (LIBERTY MUTUAL INSURANCE CO.).

Public FMCSA record · blue clean · orange change · red risk.

Contact Details

Phone(904) 726-4340

Email[email protected]

Physical Address9487 REGENCY SQUARE BLVD, JACKSONVILLE, FL, 32225

Mailing Address9487 REGENCY SQUARE BLVD, JACKSONVILLE, FL, 32225

Other Companies at This Address

Address9487 REGENCY SQUARE BLVD, JACKSONVILLE, FL 32225

Others here

Distinct phones

Active

Company	DOT	Phone	Status
CROWLEY GLOBAL SHIP MANAGMENT INC	2902271	(904) 614-3867	Active
CROWLEY GOVERNMENT SERVICES INC	3232344	(800) 276-9539	Active
CROWLEY LAND TRANSPORTATION SERVICES LLC	912214	(904) 726-4399	Active
CROWLEY TRUCKING INC	154438	(904) 727-2200	Active
CUSTOMIZED LOGISTICS SERVICES INC	304746	(904) 726-4340	Active
CUSTOMIZED TRUCKING SERVICES INC this company	1938017	(904) 726-4340	Active
CROWLEY TECHNICAL MANAGEMENT INC	2043809	(904) 727-4102	Inactive

Note: sharing an address is legal and common (registered agents, virtual offices, business centers). A shared address never reduces the Trust Score.

Operating Authorities

Authority TypeAUTHORIZED FOR HIRE

Carrier OperationA - Interstate

DocketMC691357

CommonInactive

ContractNot Active

BrokerInactive

Operating15 years

All Docket Numbers

MC691357

Company Overview

CUSTOMIZED TRUCKING SERVICES INC is an carrier & broker based in Jacksonville, Florida. The company has been in operation for 15 years, registered with the FMCSA on 09/15/2009. The fleet consists of 244 power units and 240 drivers. Annual mileage is reported at 20,118,479 miles (2024). The carrier transports General Freight, Household Goods, Liquids/Gases and 4 other categories. 15 crashes have been reported with no fatalities. A total of 268 inspections are on file. Insurance coverage of $3,000,000 is on file through UNDERWRITERS AT LLOYDS LONDON. Based on authority, insurance, safety, and compliance data, CUSTOMIZED TRUCKING SERVICES INC has a Trust Score of 69/100 (Good).

Cargo Transported

General FreightHousehold GoodsLiquids/GasesIntermodal ContainersRefrigerated FoodBeveragesPaper Products

Operation Classification

Authorized For Hire Hazardous Materials

Mileage

Annual Mileage20,118,479 miles

Mileage Year2024

VMT SourceMCS-150 Form

Drivers

240

Interstate

Intrastate

CDL

240

Total

Interstate >100mi0

Interstate <100mi0

Intrastate >100mi0

Intrastate <100mi0

Equipment

No equipment breakdown on file with FMCSA.

HazMatYes

Safety Summary

Safety RatingNot Rated

Total Crashes (24-mo)15

Fatal0

Driver OOS0.6% avg 5.5%

Vehicle OOS28.0% avg 20.7%

Last Review12/19/2018

Insurance

AmountNone on file

Type91X

VerifiedFMCSA · 06/26/2026

CompanyUNDERWRITERS AT LLOYDS LONDON

Policy #3000MSHAU2300073

Quick Facts

StatusActive

TypeCarrier & Broker

Fleet244 units

Drivers240

Mileage20,118,479 mi

Operating15 years

MCS-15005/2025

Broker Surety Bond FMCSA BMC-84/85

Brokers must keep a $75,000 surety bond or trust fund on file with FMCSA. If it lapses, FMCSA revokes the broker’s authority — so an active bond is the key thing a carrier should verify before hauling for a broker.

Bond StatusActive

On File (FMCSA)None on file

VerifiedFMCSA · 06/26/2026

Required$75,000 (FMCSA min)

TypeSurety Bond (BMC-84)

Surety / TrusteeLIBERTY MUTUAL INSURANCE CO.

Contact☎ (888) 844-2663
🌐 libertymutualsurety.com

Safety & Inspection Data

Crash Summary

Total Crashes (24-mo)15

Fatal0

Injury7

Tow-Away8

Driver Inspections

Total175

Out of Service1

OOS Rate0.6%

National Avg5.5%

Below National Average

Vehicle Inspections

Total93

Out of Service26

OOS Rate28.0%

National Avg20.7%

Above National Average

HazMat Inspections

Total10

OOS0

OOS Rate0.0% (avg 4.5%)

Last FMCSA Review: 12/19/2018

Safety Trends by Year

Roadside inspections and crashes on file, year over year. The red portion of each inspection bar is the out-of-service share; ▲/▼ compares to the prior year.

Inspections · red = OOS

2023

59 · 7 OOS —

2024

116 · 20 OOS ▲

2025

92 · 12 OOS ▼

Crashes

2023

7 crashes —

2024

11 crashes ▲

2025

8 crashes ▼

Based on FMCSA crash and roadside inspection records (rolling 3-year window). The latest year may be partial.

Out-of-Service Summary Last 24 months

Live FMCSA roadside inspections through Oct 2025 — 153 inspections, 24 resulted in out-of-service (15.7% OOS rate).

Driver Out-of-Service 1 OOS

Vehicle Out-of-Service 31 OOS

Live FMCSA roadside inspection records, refreshed monthly.

Crash Records (26)

Full crash history on file (all years), newest first. This list may show more than the headline Crashes figure above, because that figure follows the official FMCSA 24-month SMS window used for the Trust Score — older crashes still appear here for transparency.

Date	Location	State	Fatal	Injuries	Tow	Vehicles	Weather	Road	Light
12/04/2025	UNINCORPORATED	FL	0	1	1	2	Clear	Dry	Dawn
11/11/2025	HENRY	VA	0	0	1	2	Clear	Dry	Daylight
06/20/2025	BILOXI	MS	0	2	0	2	Clear	Dry	Daylight
06/18/2025	UNINCORPORATED	FL	0	1	1	1	Clear	Dry	Daylight
04/08/2025	JACKSONVILLE	FL	0	0	1	2	Clear	Dry	Daylight
03/11/2025	UNINCORPORATED	FL	0	0	1	2	Clear	Dry	Dawn
03/04/2025	TIFTON	GA	0	0	1	1	Clear	Dry	Daylight
02/19/2025	UNINCORPORATED H.C.	FL	0	1	0	2	Rain	Wet	Dark - Unknown
12/27/2024	ETOWAH	TN	0	0	1	2	Other/Unknown	Wet	Dusk
12/21/2024	DAYTONA BEACH	FL	0	1	1	2	Clear	Dry	Daylight
10/11/2024	Davie	FL	0	0	1	2	Rain	Wet	Daylight
09/30/2024	JACKSONVILLE	FL	0	1	0	2	Clear	Dry	Dusk
09/20/2024	PEMBROKE PINES	FL	0	1	1	3	Clear	Dry	Dusk
07/17/2024	ISLANDTON	SC	0	0	1	2	Clear	Dry	Dark - Unknown
06/27/2024	LAKE WORTH	FL	0	0	1	2	Rain	Wet	Daylight
04/16/2024	KINGSLAND	GA	0	0	1	2	Clear	Dry	Daylight
04/04/2024	FT. LAUDERDALE	FL	0	0	1	2	Clear	Dry	Daylight
02/25/2024	ELKTON	FL	0	0	1	3	Clear	Dry	Daylight
02/19/2024	UNINCORPORATED	FL	0	1	1	2	Rain	Wet	Dawn
12/18/2023	DANIA	FL	0	0	1	2	Clear	Dry	Daylight
10/31/2023	PALM COAST	FL	1	0	1	2	Clear	Dry	Daylight
10/24/2023	COLUMBIA	SC	0	0	1	1	Clear	Dry	Daylight
10/21/2023	NEW SMYRNA BEACH	FL	0	0	1	2	Clear	Dry	Daylight
08/14/2023	MIAMI TURNPIKE	FL	0	1	1	4	Clear	Dry	Daylight
07/25/2023	UNINCORPORATED	FL	0	1	1	2	Clear	Dry	Daylight
07/19/2023	JACKSONVILLE	FL	0	0	1	2	Clear	Dry	Daylight

Roadside Violations by Safety Category Last 24 months

217 roadside violations across 153 inspections, grouped into FMCSA safety-behavior categories. The shaded portion shows how many were serious enough to result in an out-of-service order.

ViolationsOut-of-service

Vehicle Maintenance 89 violations · 30 OOS

Hours-of-Service (HOS) Compliance 69 violations · 1 OOS

Unsafe Driving 54 violations · 0 OOS

Hazardous Materials 3 violations · 0 OOS

Driver Fitness 1 violation · 0 OOS

Other (General) 1 violation · 0 OOS

Categories follow FMCSR violation parts (Part 393/396 = Vehicle Maintenance, Part 395 = HOS; "Other" = general/administrative parts such as 390). Raw violation counts and out-of-service results — not FMCSA percentile rankings, which are not published for property carriers.

Inspection Records (100)

Date	State	Level	Location	Violations	OOS	Driver Viol	Driver OOS	Vehicle Viol	Vehicle OOS	HazMat
10/06/2025 ▼	FL	Driver-Only (Level III)	YULEE FL	1	0	0	0	0	0	-
Violations (1) 383.51A-NSIN — CFR 383.51A-NSIN Non-OOS
08/14/2025 ▼	GA	Driver-Only (Level III)	TOWNSEND GA	2	0	0	0	0	0	-
Violations (2) 392.2-SLLTCD — Failing to Secure Cargo Non-OOS (Unsafe Driving) 392.16-D — Texting while driving Non-OOS (Unsafe Driving)
07/23/2025 ▼	AL	Driver-Only (Level III)	OZARK AL	4	0	0	0	0	0	-
Violations (4) 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.30B1-ELDDFR — CFR 395.30B1-ELDDFR Non-OOS
07/21/2025	US	Full (Level I)	FORT LAUDERDALE FL	0	0	0	0	0	0	-
07/18/2025 ▼	GA	Driver-Only (Level III)	TIFTON GA	10	0	0	0	0	0	-
Violations (10) 392.2-INAT — Failing to Secure Cargo Non-OOS (Unsafe Driving) 395.22G-ELDMFV — CFR 395.22G-ELDMFV Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS
07/18/2025	FL	Driver-Only (Level III)	GRAND RIDGE FL	0	0	0	0	0	0	-
07/10/2025 ▼	GA	Full (Level I)	DARIEN GA	5	0	0	0	0	0	-
Violations (5) 393.9A-LBL — CFR 393.9A-LBL Non-OOS 393.75C-TAOTD-LT2/32 — CFR 393.75C-TAOTD-LT2/32 Non-OOS 393.75C-TAOTD-LT2/32 — CFR 393.75C-TAOTD-LT2/32 Non-OOS 393.60C — CFR 393.60C Non-OOS 393.95A4-EEUS — CFR 393.95A4-EEUS Non-OOS
07/09/2025	TN	Full (Level I)	ARDMORE TN	0	0	0	0	0	0	-
07/09/2025 ▼	SC	Driver-Only (Level III)	LEXINGTON SC	7	0	0	0	0	0	-
Violations (7) 395.8A — CFR 395.8A Non-OOS 395.8A — CFR 395.8A Non-OOS 395.8A — CFR 395.8A Non-OOS 395.8A — CFR 395.8A Non-OOS 395.8A — CFR 395.8A Non-OOS 395.8A — CFR 395.8A Non-OOS 395.8A — CFR 395.8A Non-OOS
07/08/2025 ▼	AL	Walk-Around (Level II)	TROY AL	3	0	0	0	0	0	-
Violations (3) 395.3A1-HOSPD — CFR 395.3A1-HOSPD Non-OOS 395.3A2-HOSPD — CFR 395.3A2-HOSPD Non-OOS 395.8A — CFR 395.8A Non-OOS
07/02/2025 ▼	GA	Walk-Around (Level II)	FORSYTH GA	6	1	0	0	0	1	-
Violations (6) 392.2-SLLEQP — Failing to Secure Cargo Non-OOS (Unsafe Driving) 393.9A-LSLIWR — CFR 393.9A-LSLIWR OOS 393.9B-LFTSO — CFR 393.9B-LFTSO Non-OOS 393.9B-LRLO — CFR 393.9B-LRLO Non-OOS 393.9B-LSLO — CFR 393.9B-LSLO Non-OOS 395.8E-HOSPD — CFR 395.8E-HOSPD Non-OOS
06/26/2025	US	Full (Level I)	FORT LAUDERDALE FL	0	0	0	0	0	0	-
06/25/2025 ▼	FL	Walk-Around (Level II)	PALM COAST FL	1	1	0	0	0	1	-
Violations (1) 393.75A3-TAOL — CFR 393.75A3-TAOL OOS
06/25/2025 ▼	AR	Driver-Only (Level III)	MARION AR	1	0	0	0	0	0	-
Violations (1) 392.2-SLLEWA1 — Failing to Secure Cargo Non-OOS (Unsafe Driving)
06/24/2025 ▼	MS	Walk-Around (Level II)	H-90 INSPECTION STATION	1	0	1	0	0	0	-
Violations (1) 392.2C — CFR 392.2C Non-OOS
06/24/2025	AL	Walk-Around (Level II)	OZARK AL	0	0	0	0	0	0	-
06/18/2025	GA	Driver-Only (Level III)	RINGGOLD GA	0	0	0	0	0	0	-
06/18/2025	GA	Driver-Only (Level III)	TUNNEL HILL GA	0	0	0	0	0	0	-
06/18/2025 ▼	FL	Walk-Around (Level II)	PALM COAST FL	2	1	0	0	0	1	-
Violations (2) 393.75A3-TAOL — CFR 393.75A3-TAOL OOS 392.2-SLL — Failing to Secure Cargo Non-OOS (Unsafe Driving)
06/17/2025	FL	Driver-Only (Level III)	FORT LAUDERDALE FL	0	0	0	0	0	0	-
06/13/2025 ▼	SC	Driver-Only (Level III)	FORT MILL SC	1	0	0	0	0	0	-
Violations (1) 392.2-SLLS1 — Failing to Secure Cargo Non-OOS (Unsafe Driving)
06/11/2025	FL	Driver-Only (Level III)	GLEN SAINT MARY FL	0	0	0	0	0	0	-
06/10/2025 ▼	GA	Driver-Only (Level III)	VALDOSTA GA	7	0	0	0	0	0	-
Violations (7) 392.2-SLLEWG3 — Failing to Secure Cargo Non-OOS (Unsafe Driving) 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS
06/06/2025	SC	Driver-Only (Level III)	GREENWOOD SC	0	0	0	0	0	0	-
06/05/2025 ▼	FL	Driver-Only (Level III)	PALM COAST FL	2	0	0	0	0	0	-
Violations (2) 392.2-SLLIRP — Failing to Secure Cargo Non-OOS (Unsafe Driving) 392.2-SLLEWG2 — Failing to Secure Cargo Non-OOS (Unsafe Driving)
06/05/2025	AL	Walk-Around (Level II)	CARBON HILL AL	0	0	0	0	0	0	-
06/03/2025	IL	Driver-Only (Level III)	I-55 SB	0	0	0	0	0	0	-
05/28/2025 ▼	AL	Walk-Around (Level II)	BRUNDIDGE AL	5	0	0	0	0	0	-
Violations (5) 393.9A-LSLI — CFR 393.9A-LSLI Non-OOS 393.55E-B — CFR 393.55E-B Non-OOS 393.9A-LTSIR — CFR 393.9A-LTSIR Non-OOS 395.8A — CFR 395.8A Non-OOS 395.8E1PC — CFR 395.8E1PC Non-OOS
05/27/2025	SC	Driver-Only (Level III)	SAINT GEORGE SC	0	0	0	0	0	0	-
05/20/2025	FL	Walk-Around (Level II)	JASPER FL	0	0	0	0	0	0	-
05/19/2025	FL	Driver-Only (Level III)	FORT LAUDERDALE FL	0	0	0	0	0	0	-
05/19/2025	FL	Driver-Only (Level III)	FORT LAUDERDALE FL	0	0	0	0	0	0	-
05/17/2025 ▼	GA	Driver-Only (Level III)	ATLANTA GA	2	0	0	0	0	0	-
Violations (2) 392.2-SLLILC — Failing to Secure Cargo Non-OOS (Unsafe Driving) 392.2-SLLLR — Failing to Secure Cargo Non-OOS (Unsafe Driving)
05/15/2025	GA	Driver-Only (Level III)	DARIEN GA	0	0	0	0	0	0	-
05/14/2025 ▼	SC	Full (Level I)	YEMASSEE SC	6	1	0	0	0	1	-
Violations (6) 393.47E — CFR 393.47E Non-OOS 393.47E — CFR 393.47E Non-OOS 393.47E — CFR 393.47E Non-OOS 393.53B-B — CFR 393.53B-B Non-OOS 393.95A4-EEUS — CFR 393.95A4-EEUS Non-OOS 396.3A1-BOS — CFR 396.3A1-BOS OOS
05/08/2025	US	Full (Level I)	SUNRISE FL	0	0	0	0	0	0	-
04/29/2025 ▼	IN	Walk-Around (Level II)	LOWELL IN	1	0	0	0	0	0	-
Violations (1) 393.9A-LSML — CFR 393.9A-LSML Non-OOS
04/28/2025 ▼	FL	Driver-Only (Level III)	PALM COAST FL	1	0	0	0	0	0	-
Violations (1) 392.2-SLLEWG3 — Failing to Secure Cargo Non-OOS (Unsafe Driving)
04/26/2025	MO	Driver-Only (Level III)	PLATTE CITY MO	0	0	0	0	0	0	-
04/25/2025 ▼	GA	Driver-Only (Level III)	OAK PARK GA	1	0	0	0	0	0	-
Violations (1) 392.82DUMT — CFR 392.82DUMT Non-OOS
04/24/2025 ▼	GA	Full (Level I)	VALDOSTA GA	8	0	0	0	0	0	-
Violations (8) 392.2-SLLSR — Failing to Secure Cargo Non-OOS (Unsafe Driving) 395.22H1-ELDNUM — CFR 395.22H1-ELDNUM Non-OOS 395.22H2-ELDNISDT — CFR 395.22H2-ELDNISDT Non-OOS 392.2-SLLEWA1 — Failing to Secure Cargo Non-OOS (Unsafe Driving) 392.7B-D — CFR 392.7B-D Non-OOS 395.22H3-ELDMF — CFR 395.22H3-ELDMF Non-OOS 395.22H4-ELDBRODS — CFR 395.22H4-ELDBRODS Non-OOS 395.24 — CFR 395.24 Non-OOS
04/22/2025 ▼	FL	Full (Level I)	JASPER FL	1	0	0	0	0	0	-
Violations (1) 395.22H4-ELDBRODS — CFR 395.22H4-ELDBRODS Non-OOS
04/17/2025 ▼	LA	Driver-Only (Level III)	WESTLAKE LA	1	0	0	0	0	0	-
Violations (1) 392.16-D — Texting while driving Non-OOS (Unsafe Driving)
04/17/2025	FL	Driver-Only (Level III)	JACKSONVILLE FL	0	0	0	0	0	0	-
04/17/2025 ▼	FL	Walk-Around (Level II)	MEDLEY FL	2	0	0	0	0	0	-
Violations (2) 392.2-SLLEQP — Failing to Secure Cargo Non-OOS (Unsafe Driving) 392.2-SLLEQP — Failing to Secure Cargo Non-OOS (Unsafe Driving)
04/16/2025 ▼	AL	Walk-Around (Level II)	OZARK AL	2	0	0	0	0	0	-
Violations (2) 395.30B1-ELDDFR — CFR 395.30B1-ELDDFR Non-OOS 393.60D — CFR 393.60D Non-OOS
04/15/2025 ▼	FL	Walk-Around (Level II)	JASPER FL	3	0	0	0	0	0	-
Violations (3) 393.9A-LIL — CFR 393.9A-LIL Non-OOS 393.9A-LSML — CFR 393.9A-LSML Non-OOS 393.9A-LSLI — CFR 393.9A-LSLI Non-OOS
04/10/2025 ▼	GA	Driver-Only (Level III)	STATESBORO GA	1	0	0	0	0	0	-
Violations (1) 392.2-SLLS2 — Failing to Secure Cargo Non-OOS (Unsafe Driving)
04/08/2025 ▼	KY	Walk-Around (Level II)	LONDON	1	0	1	0	0	0	-
Violations (1) 392.2-SLLEWG1 — Failing to Secure Cargo Non-OOS (Unsafe Driving)
04/04/2025 ▼	FL	Driver-Only (Level III)	PENSACOLA FL	1	0	0	0	0	0	-
Violations (1) 392.2-SLLIFTA — Failing to Secure Cargo Non-OOS (Unsafe Driving)
04/02/2025 ▼	SC	Walk-Around (Level II)	WALTERBORO SC	5	3	0	1	0	2	-
Violations (5) 393.126B-CIM — CFR 393.126B-CIM OOS 393.9B-LRLIWR — CFR 393.9B-LRLIWR OOS 395.8E-HOSPD — CFR 395.8E-HOSPD OOS 395.30B1-ELDDFR — CFR 395.30B1-ELDDFR Non-OOS 395.30B1-ELDDFR — CFR 395.30B1-ELDDFR Non-OOS
04/01/2025 ▼	FL	Driver-Only (Level III)	PALM COAST FL	1	0	0	0	0	0	-
Violations (1) 392.2-SLLEWG1 — Failing to Secure Cargo Non-OOS (Unsafe Driving)
03/31/2025	US	Full (Level I)	FORT LAUDERDALE FL	0	0	0	0	0	0	-
03/28/2025 ▼	NC	Full (Level I)	I-40 EAST BOUND AT THE REST AR	1	0	0	0	1	0	-
Violations (1) 393.45DLUV — CFR 393.45DLUV Non-OOS
03/27/2025 ▼	GA	Driver-Only (Level III)	VALDOSTA GA	1	0	0	0	0	0	-
Violations (1) 392.2SLIMPT — CFR 392.2SLIMPT Non-OOS
03/25/2025 ▼	GA	Walk-Around (Level II)	ADEL GA	2	0	0	0	0	0	-
Violations (2) 393.9A-LIL — CFR 393.9A-LIL Non-OOS 393.60D — CFR 393.60D Non-OOS
03/25/2025 ▼	FL	Driver-Only (Level III)	PALM COAST FL	1	0	0	0	0	0	-
Violations (1) 392.2WG — CFR 392.2WG Non-OOS
03/24/2025	US	Full (Level I)	FORT LAUDERDALE FL	0	0	0	0	0	0	-
03/24/2025 ▼	US	Full (Level I)	FORT LAUDERDALE FL	1	1	0	0	0	1	-
Violations (1) 393.47B-BMBCBD-SA — CFR 393.47B-BMBCBD-SA OOS
03/24/2025	US	Full (Level I)	FORT LAUDERDALE FL	0	0	0	0	0	0	-
03/21/2025	US	Full (Level I)	FORT LAUDERDALE FL	0	0	0	0	0	0	-
03/20/2025 ▼	TX	Walk-Around (Level II)	IH20 EB TERRELL SCALE	1	0	0	0	1	0	-
Violations (1) 393.126 — CFR 393.126 Non-OOS
03/19/2025 ▼	GA	Walk-Around (Level II)	SPARKS GA	6	2	1	0	5	2	-
Violations (6) 396.3A1-HSH — CFR 396.3A1-HSH OOS 393.75A3-TAOL — CFR 393.75A3-TAOL OOS 393.11B-CSRIGRR — CFR 393.11B-CSRIGRR Non-OOS 393.9A-LSLI — CFR 393.9A-LSLI Non-OOS 392.2-SLLSR — Failing to Secure Cargo Non-OOS (Unsafe Driving) 395.24 — CFR 395.24 Non-OOS
03/11/2025	FL	Driver-Only (Level III)	FORT LAUDERDALE FL	0	0	0	0	0	0	-
03/11/2025 ▼	FL	Walk-Around (Level II)	FORT LAUDERDALE FL	1	0	0	0	0	0	-
Violations (1) 393.11A1-CSLRR — CFR 393.11A1-CSLRR Non-OOS
03/07/2025	GA	Driver-Only (Level III)	PEMBROKE GA	0	0	0	0	0	0	-
03/07/2025 ▼	GA	Driver-Only (Level III)	RICHMOND HILL GA	1	0	0	0	0	0	-
Violations (1) 392.2-SLLLR — Failing to Secure Cargo Non-OOS (Unsafe Driving)
03/05/2025	NC	Walk-Around (Level II)	I95 NEAR US 301	0	0	0	0	0	0	-
03/05/2025 ▼	GA	Driver-Only (Level III)	SYCAMORE GA	1	0	0	0	0	0	-
Violations (1) 392.16-D — Texting while driving Non-OOS (Unsafe Driving)
02/26/2025 ▼	FL	Walk-Around (Level II)	FORT LAUDERDALE FL	2	1	0	0	0	1	-
Violations (2) 393.45D-B — CFR 393.45D-B Non-OOS 396.3A1-BALR — CFR 396.3A1-BALR OOS
02/19/2025 ▼	SC	Walk-Around (Level II)	ELGIN SC	6	1	0	0	0	1	-
Violations (6) 393.9B-LSML — CFR 393.9B-LSML Non-OOS 393.9A-LLPL — CFR 393.9A-LLPL Non-OOS 393.75A3-TAOL — CFR 393.75A3-TAOL OOS 393.55C1-B — CFR 393.55C1-B Non-OOS 393.9A-LIL — CFR 393.9A-LIL Non-OOS 393.9A-LRLI — CFR 393.9A-LRLI Non-OOS
02/18/2025	GA	Walk-Around (Level II)	CECIL GA	0	0	0	0	0	0	-
02/18/2025	FL	Driver-Only (Level III)	FORT LAUDERDALE FL	0	0	0	0	0	0	-
02/18/2025	FL	Driver-Only (Level III)	LAKE HELEN FL	0	0	0	0	0	0	-
02/17/2025	FL	Walk-Around (Level II)	JASPER FL	0	0	0	0	0	0	-
02/17/2025 ▼	NC	Driver-Only (Level III)	LUMBERTON WEIGH STATION, I-95,	1	0	1	0	0	0	-
Violations (1) 392.2-SLLEWA3 — Failing to Secure Cargo Non-OOS (Unsafe Driving)
02/14/2025 ▼	GA	Driver-Only (Level III)	TOWNSEND GA	1	0	0	0	0	0	-
Violations (1) 392.2-INAT — Failing to Secure Cargo Non-OOS (Unsafe Driving)
02/13/2025 ▼	SC	Driver-Only (Level III)	RIDGEVILLE SC	1	0	0	0	0	0	-
Violations (1) 392.2-SLLS1 — Failing to Secure Cargo Non-OOS (Unsafe Driving)
02/11/2025 ▼	FL	Full (Level I)	JACKSONVILLE FL	1	1	0	0	0	1	-
Violations (1) 393.100B-C — CFR 393.100B-C OOS
02/07/2025 ▼	FL	Walk-Around (Level II)	STARKE FL	2	0	0	0	0	0	-
Violations (2) 172.602C-HMER — CFR 172.602C-HMER Non-OOS 177.823A-HMPMCNP-L6-1 — CFR 177.823A-HMPMCNP-L6-1 Non-OOS
02/05/2025 ▼	GA	Driver-Only (Level III)	COVINGTON GA	12	0	0	0	0	0	-
Violations (12) 392.2-SLLIFTA — Failing to Secure Cargo Non-OOS (Unsafe Driving) 395.30B1-ELDDFR — CFR 395.30B1-ELDDFR Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.30B1-ELDDFR — CFR 395.30B1-ELDDFR Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.24 — CFR 395.24 Non-OOS 395.30B1-ELDDFR — CFR 395.30B1-ELDDFR Non-OOS 395.30B1-ELDDFR — CFR 395.30B1-ELDDFR Non-OOS 395.30B1-ELDDFR — CFR 395.30B1-ELDDFR Non-OOS
02/05/2025	AL	Walk-Around (Level II)	EXIT RAMP	0	0	0	0	0	0	-
02/04/2025 ▼	GA	Walk-Around (Level II)	EMERSON GA	4	2	0	0	0	2	-
Violations (4) 392.2-SLLTL — Failing to Secure Cargo Non-OOS (Unsafe Driving) 393.45B2-BHTD — CFR 393.45B2-BHTD OOS 393.45B2-BHTD — CFR 393.45B2-BHTD OOS 395.24 — CFR 395.24 Non-OOS
02/04/2025 ▼	GA	Driver-Only (Level III)	WAVERLY GA	1	0	0	0	0	0	-
Violations (1) 392.2-SLLFC — Failing to Secure Cargo Non-OOS (Unsafe Driving)
02/03/2025	GA	Driver-Only (Level III)	DARIEN GA	0	0	0	0	0	0	-
02/03/2025	US	Full (Level I)	HOBE SOUND FL	0	0	0	0	0	0	-
01/31/2025 ▼	FL	Walk-Around (Level II)	JASPER FL	1	0	0	0	0	0	-
Violations (1) 393.9A-LFTSI — CFR 393.9A-LFTSI Non-OOS
01/29/2025 ▼	FL	Full (Level I)	HOBE SOUND FL	4	1	0	0	0	1	-
Violations (4) 393.47E — CFR 393.47E Non-OOS 393.47E — CFR 393.47E Non-OOS 393.47E — CFR 393.47E Non-OOS 396.3A1-BOS — CFR 396.3A1-BOS OOS
01/24/2025	FL	Driver-Only (Level III)	YULEE FL	0	0	0	0	0	0	-
01/13/2025 ▼	GA	Driver-Only (Level III)	WAYCROSS GA	1	0	0	0	0	0	-
Violations (1) 392.2-SLLML — Failing to Secure Cargo Non-OOS (Unsafe Driving)
01/11/2025	NC	Driver-Only (Level III)	US 74 BYPASS	0	0	0	0	0	0	-
01/07/2025 ▼	FL	Full (Level I)	JASPER FL	2	0	0	0	0	0	-
Violations (2) 393.47E — CFR 393.47E Non-OOS 393.53B-B — CFR 393.53B-B Non-OOS
12/24/2024	GA	Driver-Only (Level III)	DUBLIN GA	0	0	0	0	0	0	-
12/23/2024 ▼	GA	Driver-Only (Level III)	SYCAMORE GA	1	0	0	0	0	0	-
Violations (1) 392.2-SLLCP — Failing to Secure Cargo Non-OOS (Unsafe Driving)
12/17/2024 ▼	FL	Walk-Around (Level II)	SANDERSON FL	5	1	0	0	0	1	-
Violations (5) 393.9B-LRLIWR — CFR 393.9B-LRLIWR OOS 393.95A1 — CFR 393.95A1 Non-OOS 395.22G-ELDMFV — CFR 395.22G-ELDMFV Non-OOS 393.9A-LSML — CFR 393.9A-LSML Non-OOS 393.9A-LCL — CFR 393.9A-LCL Non-OOS
12/15/2024 ▼	FL	Walk-Around (Level II)	HOBE SOUND FL	1	0	0	0	0	0	-
Violations (1) 392.2-SLLTCD — Failing to Secure Cargo Non-OOS (Unsafe Driving)
12/12/2024 ▼	GA	Driver-Only (Level III)	KENNESAW GA	1	0	0	0	0	0	-
Violations (1) 392.2-SLLLR — Failing to Secure Cargo Non-OOS (Unsafe Driving)
12/12/2024	NC	Driver-Only (Level III)	LUMBERTON WEIGH STATION, I-95,	0	0	0	0	0	0	-
12/10/2024 ▼	FL	Walk-Around (Level II)	PALM COAST FL	1	1	0	0	0	1	-
Violations (1) 393.75A3-TAOL — CFR 393.75A3-TAOL OOS
12/05/2024 ▼	GA	Driver-Only (Level III)	SAVANNAH GA	1	0	0	0	0	0	-
Violations (1) 392.2-SLLCP — Failing to Secure Cargo Non-OOS (Unsafe Driving)

Out of Service Orders (1)

OOS Date	Reason	Status	Rescind Date
2012-10-19	New Entrant Revoked - Expedited Actions	ACTIVE	2012-11-19

Licensing & Insurance

Form	Type	Insurance Company	Policy	Coverage	Effective	Cancel Date	Method
84	SURETY	LIBERTY MUTUAL INSURANCE CO.	190039083	$0	11/10/2017	09/04/2025	Cancelled
91X	BIPD/Excess	UNDERWRITERS AT LLOYDS LONDON	3000PFPAU2200073	$3,000,000	08/01/2022	08/01/2023	Replaced
91X	BIPD/Excess	UNDERWRITERS AT LLOYDS LONDON	3000PFPAU2100073	$3,000,000	08/01/2021	08/01/2022	Replaced
91X	BIPD/Excess	UNDERWRITERS AT LLOYDS LONDON	3000PFPAU2000073	$3,000,000	08/01/2020	08/01/2021	Replaced
91X	BIPD/Excess	UNDERWRITERS AT LLOYDS LONDON	3000PFPAU1900073	$3,000,000	08/01/2019	08/01/2020	Replaced
91X	BIPD/Excess	UNDERWRITERS AT LLOYDS LONDON	3000AU1800073	$3,000,000	08/01/2018	08/01/2019	Replaced
91X	BIPD/Excess	UNDERWRITERS AT LLOYDS LONDON	4472A17EL02010	$3,000,000	08/01/2017	08/01/2018	Replaced
91X	BIPD/Excess	LEXINGTON INSURANCE COMPANY	003522833	$3,000,000	06/15/2012	03/22/2016	Name Changed
34	CARGO	XL SPECIALTY INSURANCE COMPANY	UM00014848CR09A	$0	06/01/2009	06/01/2009	Replaced
34	CARGO	XL SPECIALTY INSURANCE COMPANY	UM00014848CR09A	$0	06/01/2009	03/22/2016	Name Changed
91X	BIPD/Primary	OLD REPUBLIC INSURANCE COMPANY	MWTT 312930	$2,000,000	04/01/2018	11/01/2024	Replaced
91X	BIPD/Excess	NATIONAL FIRE & MARINE INSURANCE CO.	42-UMO-302358-02	$2,000,000	04/01/2017	04/01/2017	Replaced
91X	BIPD/Primary	OLD REPUBLIC INSURANCE COMPANY	MWTB 310341	$2,000,000	04/01/2017	04/01/2018	Replaced
91X	BIPD/Excess	NATIONAL FIRE & MARINE INSURANCE CO.	42-UMO-302358-02	$2,000,000	04/01/2017	04/29/2017	Cancelled
91X	BIPD/Excess	NATIONAL FIRE & MARINE INSURANCE CO.	42-UMO-302358-02	$3,000,000	04/01/2017	08/31/2017	Cancelled
91X	BIPD/Excess	NATIONAL FIRE & MARINE INSURANCE CO.	42-UMO-302358-02	$3,000,000	04/01/2017	08/01/2017	Replaced
91X	BIPD/Excess	NATIONAL FIRE & MARINE INSURANCE CO.	42-UMO-302358-01	$3,000,000	04/01/2016	04/01/2017	Replaced
91X	BIPD/Excess	NATIONAL FIRE & MARINE INSURANCE CO.	42-UMO-302358-01	$3,000,000	04/01/2016	04/22/2017	Cancelled
91X	BIPD/Excess	LEXINGTON INSURANCE COMPANY	3522834	$3,000,000	04/01/2011	06/15/2012	Replaced
91X	BIPD/Primary	THE TRAVELERS INDEMNITY CO. OF CONNECTICUT	HC2ECAP476M5504TCT11	$2,000,000	04/01/2011	02/23/2016	Replaced
91X	BIPD/Primary	THE TRAVELERS INDEMNITY CO. OF CONNECTICUT	HC2ECAP476M5504TCT11	$2,000,000	04/01/2011	03/22/2016	Name Changed
91X	BIPD/Excess	LEXINGTON INSURANCE COMPANY	003522833	$3,000,000	03/22/2016	04/17/2016	Cancelled
91X	BIPD/Excess	LEXINGTON INSURANCE COMPANY	003522833	$3,000,000	03/22/2016	04/01/2016	Replaced
91X	BIPD/Primary	THE TRAVELERS INDEMNITY CO. OF CONNECTICUT	476M5504	$2,000,000	03/21/2016	04/26/2017	Cancelled
91X	BIPD/Primary	THE TRAVELERS INDEMNITY CO. OF CONNECTICUT	476M5504	$2,000,000	03/21/2016	04/01/2017	Replaced
91X	BIPD/Primary	THE TRAVELERS INDEMNITY CO. OF CONNECTICUT	476M5504	$750,000	02/23/2016	03/21/2016	Replaced
91X	BIPD/Primary	ACE AMERICAN INSURANCE COMPANY	ISA H08583845	$5,000,000	02/15/2010	04/01/2011	Replaced

No active insurance policies.

Docket	Type	Action	Served	Disposition	Disp Date
MC691357	PROPERTY BROKER	GRANTED	11/16/2017	REVOKED	09/10/2025
MC691357	COMMON	INVOLUNTARY REVOCATION	03/27/2017	DISCONTINUED REVOCATION	03/31/2017
MC691357	COMMON	INVOLUNTARY REVOCATION	03/21/2016	DISCONTINUED REVOCATION	04/05/2016
MC691357	MOTOR PROPERTY COMMON CARRIER	GRANTED	02/22/2011	-	-
MC691357	COMMON	INVOLUNTARY REVOCATION	02/18/2016	DISCONTINUED REVOCATION	02/24/2016

No revocation records.

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Trust Score over time and the complete authority and insurance timeline, not just today.

69/100

Good

NOT VERIFIED

Every carrier starts at 100. We subtract points for each missing requirement or risk factor below. Verified means all four core requirements pass.

Score breakdown — from 100 to 69

−25

Starts at 100−31 totalFinal 69

No insurance or bond on file−25

Vehicle out-of-service rate above national average−5

Crashes on record (rate-adjusted)−1

Verification — 4 core requirements

Active operating authority

FMCSA shows the USDOT registration and authority are active.

Authorized for hire

Holds active for-hire (common or contract) authority.

Active insurance on file

FMCSA shows coverage is required for this authority, but no active insurance or surety bond is on file as of 6/26/2026.

Safety rating not Unsatisfactory

No Unsatisfactory rating on file.

What's lowering this score

-25

No insurance or bond on file FAILS VERIFICATION

FMCSA shows insurance is required but no active insurance or surety bond is currently on file (per the latest FMCSA filing as of 6/26/2026).

-5

Vehicle out-of-service rate above national average

Vehicle OOS 27.957% vs national avg 20.72%.

-1

Crashes on record (rate-adjusted)

Crash rate: 15 crash(es) across 244 vehicles (~0.06 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Where this company lands — risk scales

Crash history (rate-adjusted)−1 of 28

0 pts · low risk−28 pts · high risk

Crash rate: 15 crash(es) across 244 vehicles (~0.06 per vehicle); none fatal. Scaled to fleet size and fatal severity.

Vehicle out-of-service rate−5 of 5

0 pts · low risk−5 pts · high risk

Vehicle OOS 27.957% vs national avg 20.72%.

How we calculate the Trust Score

Every company starts at 100

We subtract points for each missing requirement or risk factor. Verified means all the core requirements for that company's type pass. Nothing is added back — the score is a deduction model built only on public FMCSA data. No pay-to-play, no opinions.

Requirements differ by company type

Each company is judged fairly on its own FMCSA obligations. Anything that doesn't apply shows as a grey N/A — not required — never a penalty.

Carrier (for-hire)

Operating authority, authorized-for-hire, insurance on file, safety rating.

Broker

Broker authority + $75k surety bond (BMC-84/85). MCS-150 not required (no fleet).

Freight forwarder

FF authority + $75k bond + BOC-3. MCS-150 not required (no trucks).

Private carrier

Active USDOT + MCS-150 + safety. No operating authority / for-hire / insurance filing required (hauls its own goods).

Crashes are scaled, not flat

Crash history is proportional. We don't apply a flat penalty — we scale it to (a) crashes per vehicle in the fleet and (b) the share of those crashes that were fatal. So a big, safe fleet barely moves; a small fleet with many (and fatal) crashes takes a large hit.

0 pts deductedscaled by rate & severityup to −28 pts

Low end

50,000 vehicles + 1 crash → ~0 pts. A huge fleet with very few crashes per vehicle is almost untouched.

High end

5 vehicles + 3 crashes incl. fatal → large deduction (near the −28 cap). Many crashes per truck, fatal-heavy.

Mechanics: deduction is capped at 28 points, weighted roughly 60% on crashes-per-vehicle and 40% on the fatal ratio. Zero crashes = zero deduction. If fleet size is unknown, only crash severity can move the score (conservative).

Out-of-service rate vs. the national average

Driver and vehicle out-of-service rates are measured against the FMCSA national average, not a flat number. A company only takes the deduction when it sits above the national benchmark — for example “Vehicle OOS 37% vs national avg 20.7%”.

Point reference — the full menu

Every factor and exactly how many points it can remove. Knockout factors (they also fail Verification) are marked.

Factor	Points
USDOT / authority not active with FMCSA knockout	−25
Missing operating authority (when required) knockout	−15
No insurance or surety bond on file (when required) knockout	−25
Unsatisfactory safety rating knockout	−30
Conditional safety rating	−12
MCS-150 biennial update overdue (carriers) knockout	−10
Crashes — rate-adjusted (per-vehicle & fatal share)	0 to −28
Driver OOS rate above national average	−5
Vehicle OOS rate above national average	−5
Very new carrier (under 1 year)	−10
Limited operating history (1-3 years)	−6
Moderate operating history (3-5 years)	−3
Operating history unknown	−3
No public phone number	−3
No public email address	−2

All inputs come from public FMCSA records (operating authority, insurance/bond filings, the SAFER/SMS safety profile, crash & inspection reports). If FMCSA updates a record, the score updates with it. For the full deduction table, see the methodology page.

Who is Highway App, Inc.?

CUSTOMIZED TRUCKING SERVICES INC

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Company Overview

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Quick Facts

Broker Surety Bond FMCSA BMC-84/85

Safety & Inspection Data

Safety Trends by Year

Out-of-Service Summary Last 24 months

Crash Records (26)

Roadside Violations by Safety Category Last 24 months

Inspection Records (100)

Out of Service Orders (1)

Licensing & Insurance

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