Frequently Asked Questions
Find quick answers to common questions about LoadWrap.
What is LoadWrap?
LoadWrap is a comprehensive freight security platform that connects carriers, brokers, and shippers. Our platform provides business verification, load board access, and transportation management tools to enhance security and efficiency in the freight industry.
How do I create an account?
Visit our website at loadwrap.com and click "Register" or "Sign Up". Follow the registration process to create your account. You'll need to provide your company information and verify your business credentials to access all features.
How do I reset my password?
Click "Forgot Password" on the login page and enter your email address. You'll receive a password reset link via email. If you don't receive the email within a few minutes, check your spam folder or contact support.
How do I verify my company?
During registration, you'll be asked to provide your DOT number, MC number, and other business credentials. Our system automatically verifies this information against federal databases. Additional documentation may be requested for enhanced verification.
What are the subscription plans?
LoadWrap offers several subscription tiers to meet different business needs. Plans include access to our load board, verification tools, and analytics features. Visit our pricing page for detailed information about each plan's features and pricing.
How do I cancel my subscription?
You can cancel your subscription at any time from your account settings. Go to Account > Subscription > Cancel Subscription. Your access will continue until the end of your current billing period. For assistance, contact
[email protected].
How do I delete my account?
To delete your account, go to Account Settings > Privacy > Delete Account, or email us at
[email protected] with the subject "Account Deletion Request". Please note that account deletion is permanent and cannot be undone.
Is my data secure?
Yes, we take data security seriously. LoadWrap uses industry-standard encryption (SSL/TLS) for all data transmission, secure data storage practices, and regular security audits. For more details, please review our Privacy Policy.
Still need help? We're happy to assist you.
Contact Support